Came in for a late lunch on Saturday. I like that their happy hour runs every day. I received $2 off of my guacamole which was nice. The guacamole was pretty good. I would have preferred the onions to be chopped a bit more. I had cheese enchiladas with suza sauce. It was particularly yummy. Staff was pretty attentive especially given that they had a party of about 20 that kept growing. All in all I enjoyed my lunch. I've given four stars rathe than five for the little misses. read more

Ordered beef fajita quesadillas and the tortilla was harder than cardboard and beef was fatty....save your money go to another million Mexican restaurants in the same zip code don't waste your time here!!!!!!! read more

Service was on the slow side. Food was good, except for the beans. The margaritas were fabulous.

My family and I visited this location yesterday And had a great experience. Our waitress Jasmine (Jas) was amazing! Very knowledgeable, polite and attentive to our table. Keep up the great customer service Jas! read more

Good place and nice ambiance. Food is tasty. Casual dining experience. Nice place to hang out with friends or family

They are getting 3 stars because, when you can actually get it, the food is good. However, of the 3 times we've gone, only once has the service been decent. Do you not realize you have competition? read more

Three stars for me means that the food was decent, try it for yourself, but I won't be returning. The atmosphere is very casual and lower end. The prices are fairly in line with the atmosphere, but a few $s high for quality. The large queso is $12 and is a little stickier and thicker than stadium nacho cheese with a close flavor profile. The salsa is tasty a medium hotness. The chips are thick and taste like slightly rancid frying oil. The kid's meal is a decent value with a drink, entree, and dessert for $6. I had a queso topped, fried beef burrito that had virtually no filling. It was huge, but it was all tortilla. Enchiladas were ok and hubby said would eat them again (he doesn't know we aren't going back. Haha!). Service was great. Ralo (spelling?!) was a great. Excellent attitude. On it. Wasn't phased by the cranky lady complaining about $12 queso! Gotta love a server who lets the customer be themselves without getting outwardly irritated. My son shared an entree with me and he still brought him tge kids' dessert, since the other kids were getting one with their meal. Texican is literally across the street and I would say it is a toss up. Bright side is that I didn't have to wait for a table at Chuys. read more

Drove up to Austin for an auction at the UHaul storage and they recommended Serrano's, got here alittle after 11 and there were several tables with patrons. The young girl manning the hostess stand has MUCH to learn. No smile, no real greeting just asked if sitting in bar area was OK, which it was. We had a very nice, attentive server (didn't get his name) and he took great care of us. Pros: my coke, hubbys Modelo, chips, Mediocre: salsa (it was chunky but no spice), tacos, rice, beans Cons: beef burrito ( tasted much like Taco Bell Opened my napkin and my knife was dirty and fork times needed straightening No real WOW factor that would make me recommend or return read more

I've been passing this restaurant for six months because it looks like an off brand Chuys and I'm not about no greasy chips, but I finally decided to stop in... and I was surpringly blown away. The interior looks like the eighties vomited on the nineties, the hostess looked like Wednesday Addams, and there were kids everywhere.. I had doubts. But then Kyle the waiter showed up and everything was ok. He was prompt, intuitive to the point that I suspected him of reading my mind, and thoughtful. Kyle was amazing. I switched seats with my partner and HE NOTICED. That's some wizardry. The food was good. The chips were perfect, salsa was hot, shrimp enchiladas were bathed in sauce, and margaritas were tasty and snuck up on me. I'm mad at myself for not coming sooner, and Kyle deserves all the good things in the world. read more

Brunch at Serrano's was awesome! Sat at the bar with Allison and had the best Bloody Mary we have had in a long time!! Food was awesome and the service even better. read more

Closed at 1pm on a Sunday for no reason. Wow. Never been here but won't be back. They don't honor store hours.

Came in Father's Day around 6 and there was no wait. Our waiter was very nice but very forgetful, we would ask for two things and he would only bring one thing back. Refilled my Coke with water. Food was ok but very expensive. Our check was over $70 for 2 adults and 3 small kids, and we only ordered one soda, the rest was water. Not sure we'd come back, I felt like we paid too much for what we got. read more

This restaurant is dirty and the service is terrible. I ordered unsweetened tea, and the drink came out with the teaspoon already in the cup. When I took it out, there was old caked on salsa on the spoon. I showed my waitress, who apologized and took it away. The second drink came out, and the teaspoon was in the cup again. I took it out, and the same salsa gunk was on the spoon...but with scrape marks where the waitress had attempted to clean the spoon (rather than get a clean one). I asked her about this, and she told me the dishwasher sterilizes the spoons and so it was fine. We were sitting at a booth next to the chip and drink station, and one of the waitresses opened the chip area and starting eating out of the container. Pieces were falling from her mouth back into the container. So completely gross. To make matters worse, the wait staff has old food caked onto their clothing. As a former waiter, I understand this happens. However, there is a difference between getting your attire dirty and having a manager that doesn't require staff to be clean. You can *tell* the difference between the two. This place needs regular visits from the health department. Seeing as how there wasn't a wait on a Friday night at dinner should have also been a clue. read more

Great atmosphere quick service ideal for a lunch meeting or visit with family or friends. Cheese enchiladas were exceptional and there waitress was friendly and provided great service with a smile. read more

Serranos - Tex-Mex Near Me - Cedar Park, Texas

Me and my family eat here constantly. The service is usually hit or miss, today was a big miss. We were constantly trying to communicate with our waiter and the manager. We saw him bring out our food and tried to flag him down before he sent it to the wrong table. The manager apologized and issued us our full bill after making us wait for them to cook our meal twice and leaving my mom running late to go back to work. read more

Horrible service. The staff was too busy socializing with each other to wait on us. After my husband got up and asked for help, our waiter finally came, he was friendly enough, but did the minimum of service. The food was cold, the beef was obviously reconstituted from earlier cooking. It was very dark and dry. The chips were reconstituted from earlier making them dark and with a slight burnt flavor. We asked for fresh chips and another waitperson brought it. They topped off the old basket of dark chips with 4 or 5 lighter chips. Pitiful. There are many places to eat in Austin and this location doesn't care about anything except just getting by. Don't waist your time until you hear they are restaffed and have have higher standards. read more

We've been here several times now and I guess this is our current go-to place for Tex-Mex. They have a very good salsa, we always eat several bowls of it before the meal. I really enjoy their fajitas, the beef is very tender and it has a great Mesquite smoke flavor. Their tortillas have a great homemade flavor and I always eat too many. All the food we have tried has been very good. The enchiladas and chimichangas were especially delicious on our last visit. They have a great happy hour and nice specials on both drinks and food. The service has always been friendly and very good. It's conveniently located near Lakeline Mall, so it's handy when shopping gets you hungry. read more

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First time here and the service was spot on! Our party of 5 was seated rather quickly (in less then 10 mins) even though they appeared to be busy. Friendly, relaxing atmosphere and we LOVED the larger then normal booths for our party (could have probably sat 6-8). I was not a fan of the queso or my fried avocado tacos but the rest of the party enjoyed their enchiladas. The salsa brought to the table was also very good. As enchiladas are my second fav thing, we will definitely be back to try other items on the menu. Although they had one of my go to beers (blue moon in a bottle) I would have preferred a better beer selection. My better half did enjoy her mexican martini and one other in our party liked her margarita. P.S. As a stay at home dad, I was also impressed that they had a changing table in the men's room as most places do not . read more

Went in there for some drinks on the bar, drinks are dressed nice but not up to par, found a fruit bug inside my drink. read more

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I've been here probably 4-5 times over the years. Can't recall ever having an issue. Always clean, always good service, always good food. This last time, on a Saturday night, we were particularly impressed at NO WAIT to be seated!! Yay! Also- I decided their fajitas are above average. Really tender & juicy (beef). Also, great chips, salsa & tortillas. A great tex mex meal. Two thumbs up. read more

First time here food is pretty good. Green salsa is bomb . Friendly staff. I on the other hand found a hair in my food. They replaced it. Right away . Still paid for it obviously I don't really mind . But yeah I would recommend coming here read more

The service has been amazing everytime I went ! The food is good and the drinks are strong . 10/10 recommend .

One of my two default tex-mex places. Lots of interesting choices and the staff is top-notch. The parilla mix fajitas are a great choice - substitue extra jalapeno sausage for the carnitas. Great tortillas and fresh salsa. The salsa does vary, some days it's pretty spicy, others almost like water. Friday nights gets really packed, but Saturday before 7 is an great time to get in without a wait. Avoid the center section, it gets pretty jammed up and you'll be playing elbow wars with the table next to you. Nice bar area to watch the game but you can still eat on the other side of the restaurant without too much interruption. Very kid friendly. read more

Serranos - Big fajita plate - Tex-Mex Near Me - Cedar Park, Texas

This Serranos is no different than the others. The food is OK. I've had mixed reviews on this location for a while. It's mostly hit or miss here. I like the bbq brisket enchiladas and the drinks are usually strong and made to order. Today I ate here for lunch and was totally disappointed in my taco salad. The shell was tiny, thus there wasn't much salad, and the Taco shell was read more

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Been to this Serranos many times over the past four or five years and never had a bad experience. The waitstaff is always courteous and attentive, the chicken in the enchiladas is the best I've had, and I love the way you can customize enchilada plates. The frozen margaritas here are good too, especially the strawberry one. Don't know if they still offer this, but there used to be deals on certain days where you could get like, BOGO enchilada plates. As far as kid meals go, their menu is pretty standard for a Tex-Mex place. My son had the chicken strips with fries. It looked delicious, but my picky child refused to eat it, demanding to plow through the tortilla chips instead. I ended up eating his leftovers the next day once I gave up trying to get him to eat it. It was still really good. My kid missed out. read more

Came to Texas expecting awesome bbq... We ended up at Serrano's 4 times in 2 weeks.. this place was off the hook.. fresh everything, their salsa was great. It had a little more spice then normal places.. I don't think they use jalapeños had a bit different flavor and kick.. Everything I had was awesome!!!! Don't go to the Mexican place with the bright neon lights.... Go to Serrano's instead you won't be disappointed.. Best meals I had in Austin Texas and I went to the Salt Lick.... read more

Serranos - Tex-Mex Near Me - Cedar Park, Texas

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Stopped in for a little food after the movies doing happy hour we had a couple rounds of margaritas the watermelon margarita was fantastic I had the El Jefe(the boss) Margarita it also was fantastic The food was great also I had a sampler platter call the Emice my dining partner had the beef tacos,( two large beef tacos) staff and waiters were very helpful and attentive to our every need and suggested things on menu to help us with our choices it was a good dining experience read more

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Way over priced, and Portion was ridiculous pay over 20$ for one plate and received just about 2oz cup of rice the meat wasn't cooked as requested Overall overpaid and very disappointed. read more

We absolutely loved this restaurant! Bartender and other staff was supper friendly and were definitely people pleasers. Food was delicious and on point. Great presentation all around! read more

First time visit and absolutely loved it. Salsa was great. Service was awesome. My whole family enjoyed their dinners and we all said that we would be willing to come back and try more of the wonderful dishes. Serrano's you will see me again. read more

Serranos is usually good, I came here 3 weeks ago and everything was great. However, this time I was massively disappointed. We ordered pickup to go - a large queso, a chimichanga, and chicken flautas. As far as flavor, the chimichanga and flautas were fine. However, there was a bad, half cooked, stringy piece of chicken in one of the flautas which accounted for over half the chicken in it so we basically received 1.5 flautas. On top of that, the queso was terrible. I have never received queso like that from here before. Instead of everything being mixed together there were massive chunks of tomato, jalapeño, and Serrano peppers which had clearly been added after the fact as the queso had no flavor whatsoever, not to mention the container was only half full. Overall, I'm not sure I will be returning to Serranos, paying $50+ for bad food and small portions is not something I want to do again. read more

Serranos - Half full $12 Chile con Queso - Tex-Mex Near Me - Cedar Park, Texas

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Our plane had finally landed, we checked into the hotel, and we were STARVING. We were lucky and happened upon Serrano's (it smelled incredible from the parking lot, so we knew we were in for a treat.) The best item we had was a recommendation from our awesome server Rickie, the grilled fish covered in a delightful sauce. Overall, a great meal for these weary travelers. read more

Ordered Vegetarian Enchiladas and got 2 pieces of meat in it. For paying $ 12, you would think they would respect when you say VEGETARIAN you MEAN VEGETARIAN. In this time of COVID -19 we don't eat out much and the one meal you get is messsed up. . When i called the Restaurant back the Manager says the next time you come back i will make it right ?!?!?! Said No thank you WILL NOT BE Coming back. Wish this Restaurant Chefs will be more respectful to their Vegetarian/ Vegan Customers. After all the Cost of the meal for the Product is not inexpensive. read more

Was the best Mexican restaurant in Austin - until they stopped making their own chips. They now buy low quality, overly salty chips, that are horrible. The waiter said everyone has been complaining about these chips. The other locations didn't change, only this one for some reason. My family will not return to this location. read more

This place was really delicious everything was fresh from the salsa to the sauces to place on your meal for an order of two fajita platters for me and my husband was really large portions they also offer you corn or flour tortillas the margarita that was provided as well was very delicious my only concern here is that the beans that was brought out we're not as hot as they could've been but they still were very delicious and those would be the Charro beans and refried beans was great as well also came with some grated cheese on top the street corn was actually good it came with some other kind of Diablo sauce and cilantro on top and it's in a cup and set up on the cob that's it overall the experience was great and definitely will be back I spent about $66 of it I don't think was too bad I'm just heat up lettuce for two were $34 we got a combo with the fajita skirt steak and chicken and also they have this really really great jalapeño sausage that was added to our platter for four dollars read more

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Place is boring and very slow! Waited almost 40min to get our order. Appetizer and entre all came at once! Waiter will disappear and never come back. Chips was good, salsa is ok. Not sure going back again read more

My wife and I have been eating here for 15 years and the experience we had here yesterday makes us not want to go back. We ate at the bar and the bartenders gave us some of the worst service we've ever had. They never checked on us to ask if we needed to order or get chips refill.. they relied on us to try to get their attention. And getting their attention was difficult because they seemed to deliberately keep their heads down and avoid eye contact. The restaurant was slow and there were never more than 4 other people at the bar, so they weren't busy at all, which wouldn't have been an excuse anyways. We would have an empty glass, empty chips basket, and empty salsa bowl and they never once asked if we needed another drink or refills on chips. So, multiple times we had to try to flag them down and ask for service which of course was difficult because they were trying to avoid their customers. Of course one of them finally asked us if we needed another drink... AFTER we had asked for the check. The only reason I'm leaving the 2 stars instead of one is the food is still good. But the lack of caring and even meeting the minimum standards for food service detracts so much from the experience that a day later my wife and I are still talking about it. And we aren't complainers. This is the first bad review I've ever written.. but these bartenders certainly earned this. read more

Great food, good drinks, awesome service! Love their salsa and the tacos al pastor are my favorite.

It's unfortunate that it's come to leaving a 2 star review for one of our "go to" restaurants. We order to go at least once a week from this location since we have little ones at home and work full time. The food is incredible, but 99% of the time when we get it to go something is missing. We have spoken with each manager over the years and suggested doing as Pluckers does and making sure to show each customer what is in their bag, but apparently to the manager Gabriel, that's too much of an effort on their part. When we call and are told this is an on going issue, you'd think they'd put a little more customer service into their company. Here's to another night of a kiddo without their food and yet another "credit" to our name. I think it's time to finally find a new texmex restaurant in our area. read more

I was busy raving about how good this place was as I opened up my last order and found the guac I specifically ordered was missing. Cost them 1 star. Food is really solid; pickup was a breeze. I like the taco salad. read more