I hate to give them two stars, and maybe if I try them again, I will post an update and change my rating.
My experience is based on two separate carryout orders, so decor and service really didn't come into play here. From phone in to pick up, it was only 10 minutes. Granted it was around 5:00 PM on both occasions during midweek.
On the first visit, the picks were Shaky beef (a chef recommended dish) and a combo pad Thai with chicken, beef and shrimp. This meal was good, and the leftovers the next day even better. The beef cubes were super tender, all the veggies were fresh, the flavorful marinade had some depth and the lime dipping sauce added just the right amount of acid. The only thing I did not like and did not get, was the addition of potato cubes. They certainly didn't add anything, and they seemed out of place considering this was served with rice. Carb overkill.
The pad Thai was good, not too sweet, and all the protein was tender and well prepared. Surprisingly, this tasted much better the next day.
So I was quite happy, as I'm not a big fan of Thai, so I thought, finally, I have a place that I can get a healthy takeout meal, when cooking is the last thing on my mind.
The second visit to Saigon, I ordered the sauteed broccoli and chicken and the grilled pork vermicelli. The description for the last dish was as follows "Flame-grilled cuts of pork served on a bed of thin rice vermicelli noodles, shredded lettuce, bean sprouts, cucumbers, shredded carrots, daikon radish, finished with a pinch of green onions and crushed peanuts, accompanied by our citrus infused fish sauce."
I mean yeah, to me that sounded pretty darn good. The minute I got home and opened the Styrofoam box (wish they use plastic), I had a feeling I was going to be disappointed. The flame grilled pork was beyond flamed it was darn near incinerated. The veggies looked good and fresh (although no radish in sight) but the pork jerky actually hurt going down my throat. Don't ask me why I even bothered.
The chicken and broccoli was noted to be in a subtly sweet and salty brown sauce. Oh no it wasn't. It was a very pale liquid probably thickened with a touch of corn starch and it had absolutely no flavor. The white thin breast meat pieces as a result had no flavor either as they were not marinated in anything and the broccoli was just too hard. I fished out the chicken, put it in my dog's bowl, and the rest went into the garbage. I probably should have picked out some veggies to feed the bunnies that run around our yard but I was so turned off, I just wanted to be rid of the stuff.
So I went from OK, this is pretty good stuff to how dare someone serve this. I know their Pho is supposed to be quite delicious, but I just wasn't yearning a hot bowl of noodle soup. I will have to simmer down before I give this place another shot. read more