Big Full of all the soft med related things you need…read more Clean You actually can get help in this one ! But no ice cream for .25 Shelves actually stocked and full no wonder Walgreens stock is only $10 They could Learn from CVS !!

Not that these reviews can change much for a CVS, but tried to pickup a prescription and pharmacist…read moreat Pickup said they were "waiting for more info from the doctor" and that I should get more info from Drop-off. Drop-off then told me to go to Consultation (after waiting in line for a while for a slow customer at Drop-off). Consultation told me that the prescription was for a $200 drug that I could alternatively get off the shelf. Why didn't pickup just tell me that instead of "we're waiting for more info from the doctor"? Because there was a long line. While it's bad enough falsely blaming the doctor to shorten the line, by sending me to another booth, I ended up making two more lines longer! So they used me to make their problem worse. Youch; it's sad when the operational inefficiency is more off-putting than bad customer service.

This is my local Walgreens. What I love is there are always a tons of clearance items here, ALWAYS…read more What I don't love? Almost everything I come to purchase is locked up! It makes shopping difficult, because I always have to track down multiple employees to do my shopping. What I love? The employees! They're always pretty friendly no matter how understaffed they are. And I guage how much I like a new employee to their response when I ask if they know my childhood friend, Daniel. It's Daniel who makes shopping here the best: no fake small talk, no intention of fake customer service, just real, raw, wonderful interactions. What would make this place five stars? Honestly, the employees always do. But occasionally I watch certain policies enforced that make me cringe, so I'm fairly certain it's just tough for me to GENUINELY support a major corporation. I prefer small businesses, and I'm proud to let my bias show.

No matter what I get from the store (medication, toiletries, snacks/drinks, etc.), the purchasing…read moreprocess is almost always super slow. I'm referring to the front register, not the pharmacy in the back (though I do often see lines and waiting there too). They only ever use one register at the front. If there's a slow customer in front of you, the workers do nothing to resolve the issue or expedite the transaction. And the employees just work slowly, talk slowly, move slowly, press buttons slowly, ask unnecessary questions, cause unnecessary delays... everything is just absurdly slow. This has not changed over the last decade. There can be just one person in front of you at this Walgreens, and it will still take longer than a line of 10 times that many customers elsewhere. I came on Tuesday afternoon to pick up some cold medicine cuz I was feeling under the weather, and yep service is just as inefficient as always. I had planned to get my go-to DayQuil, but then I saw that Mucinex offers its own fast-max version of all-in-one liquid gels and opted to try that instead, so at least they had a variety available to choose from. Still, I only come here when I urgently need something (since it's closeby to where I work). I would avoid this store at all costs otherwise.

Mostly a Drug store now, the other items they sell are sparse. Drinks or alcohol few frozen…read morefood items and of course ice cream cones for now. There are a few other stores in the area selling grocery food. items.

My prescription order and pickup was speedy. The attendant smiled and asked questions!read more

I have found the pharmacists and pharmacy staff to be very helpful and knowledgable in working…read morewith customers. Thank you!

Dear CVS, I really…read morethought you'd just be like the others. Easily accessible most hours of the day and generally nice to look at. Boy, was I wrong! I can only get a hold of you during the part of the day in which I am super busy. Unfortunately I'll have to switch back to your more accommodating friends to get my needs met. Sadly, Dopesauce __________ Happy Two-Star Tuesday! This is definitely not my favorite CVS. The pharmacy closes at 6pm! And doesn't open until 10am. That is the narrowest margin for a pharmacy that I know of. TIP: If you have a regular 9am-6pm job, this is not the pharmacy for you. You won't be able to pick up your prescriptions! DATE TIP: Not my idea of a good time. I moved all my prescriptions back to a CVS that's open until 9pm. Much better time for a date.

I recently transferred my prescriptions from Costco to Walgreens…read more All pharmacists I spoke to on the phone were polite and helpful--a very positive experience.

I had a very disappointing experience at this Walgreens…read more I came in to print over 100 photos and asked if they could apply a discount. There was a 50% coupon available, but instead of simply helping me, the manager, Surendra, insisted that I cancel my order, re-upload all of my photos on the store kiosk, and submit a completely new order. The entire process took almost 30 minutes. I was there with my baby in a stroller, who woke up crying, and instead of trying to make the situation easier, there was no empathy at all. To make matters worse, the store's Wi-Fi wasn't working properly, so the photos were taking a long time to upload. When I mentioned it, Surendra told me to go outside because the upload would be faster there. So I had to stand outside with my crying baby just to upload my photos. Communication was difficult, and when I asked why he wasn't helping me, he repeatedly said, "I'm helping you," then simply walked away while I was still speaking to him. I understand that employees have to follow store policies, but customer service is about more than just policies it's about treating customers with patience, respect, and compassion. This experience was unnecessarily stressful, and I left feeling completely dismissed. I hope Walgreens provides better customer service and support in the future.

If there is a score less than 0 then that's what this pharmacy at Walgreens at this 121 e el Camino…read morereal will get from me. 1. They are short staff at any time of the day 2. Lines are kept long coz there's only one window serving, no line for disabled or the elderly. 3. Staff in the pharmacy are over worked so there is no customer rapport. They lie about filling the prescription and say they don't have the stock but when the customer raises her voice and complaints... the supply is automatically filled in less then 30 minutes! (Meaning you have to threaten!) 4. They don't even say sorry when they make a mistake in giving you the wrong medication 5. Pharmacist here are not knowledgeable so be aware of your own medication... SO DO NOT EVER COME TO THIS pharmacy The worst!!!! Ever !!! But check it out yourself and tell me if I'm lying....

Very disappointed on the pharmacy customer service. They took a long time to take care of the…read morecustomers and the medicine also. The staff not friendly at all

Nice store! Parking…read moreis very ample. The store was very clean and tidy. The person working the men's section was very helpful! She helped unlock the cabinet that contained the wide selection of men's briefs for me. I selected the Hanes since they were on sale for a 10 pack. Great price for the quantity of briefs! Hope to be back soon to this wonderful store!

I purchased a helium tank online. After picked it up, realized that the tank was defective. I was…read moreunable to select option of return or exchange online, which was already frustrating. Then, when I brought it back, the person handling the return gave me a skeptical attitude as if I was returning it after use rather than because it was defective. The issue was clear: air was flowing out of the wrong pipe, making the tank unusable. This was a product defect, not buyer's remorse or misuse. The whole reason I purchased online was to save time and avoid inconvenience, but instead it created more hassle and wasted time. This was a very disappointing experience, and I expected better customer service and a smoother resolution from Target. Target can do better.

Picture if you will: two self checkouts, one broken and the other being used. The customer standing…read moreat the "working" self checkout was having problems with her purchase, but the cashier (brusque Indian woman in her 50s) rudely kept telling her repeatedly to "follow the instructions," although the customer was clearly confused. The cashier never helped her. I waited six minutes in line patiently (one person ahead of me) while she slowly rang up an elderly lady, which is just fine with me, because not every store can be staffed to help all customers at all times. This is a hard job, and I understand that these employees have to deal with rude customers all day. I finally handed my item to the cashier with a smile. The cashier's first action was to berate me for not using the self-checkout. When I started to explain that I got in line because one self-checkout was broken and the other was being used, she interrupted and dismissed me with a wave of her hand, berating me (again) for bringing her a pair of sunglasses (the only pair that fit me!) which had a barcode that wasn't working in her scanner. All this time, she's criticizing a young kid who's working behind her. She refused to help me, refused to let me explain why I couldn't simply bring up a different item which might have a different price. I don't work at CVS. I don't know what to look for. She just began fighting me on it, like it was the most natural thing in the world for her. I threw up my hands and walked out of the store without a purchase. Read some other reviews on this app. There's at least one talking about the same person, the same behavior. I don't care how long I have to wait in line. Like I said, I have compassion for stores that are understaffed and under-trained. I also have endless patience for this kind of thing usually. If anything, I'm the person wanting to make someone's day better if they're having a bad one. But this cashier was needlessly antagonistic, not just to me but to every customer and employee around me, creating an atmosphere and experience so unpleasant that now I'm logging on to f***ing YELP to write you a novel about this CVS location and warn you off it.

The pharmacists here are generally kind, but unfortunately, there's a very, very rude Indian lady…read morewho works both at the front and in the pharmacy as a technician. Her behavior is completely unacceptable. She's consistently rude, dismissive, and unprofessional. She never wears a name tag, always keeps a mask on to avoid being identified, and when I politely asked for her name so I could file a complaint, she snapped, "Why do you need my name?" then shouted "Next!" and blatantly ignored me. It's genuinely upsetting that someone with such an attitude is allowed to work in a pharmacy ,a place where people come in vulnerable, in need of care, and deserve kindness. It's disappointing and frankly alarming that this type of behavior is tolerated in a healthcare setting.

KML Pharmacy provides outstanding customer service. The pharmacist and staff treat their clients…read morewith dignity, kindness, and professionalism. I highly recommend this pharmacy to patients, friends, and family members.

I came in and walked around looking for a super simple staple for any pharmacy…read more I asked the pharmacist if they carried it, and he kindly came out and from behind the desk, and politely showed me where it was. (The supply and selection is not extensive, so I don't know how I missed it.) I thanked the pharmacist and told him I'd like to purchase it. He starting carrying it to the counter, then paused and looked at the item. He then said the product was expired and put it back on the shelf. I thanked him for checking and headed off to another pharmacy. When I found the item at another pharmacy, I thought I should check the expiration date. I was surprised to notice there was no expiration date. I then noticed that none of the other brands manufacturing the same product had expirations dates listed. Not one. I googled the item, and learned that this is an item that does not actually expire. It was such a bizarre encounter at KML.

This Walgreens location is convenient. The pharmacy is always very helpful. I tend to call in for…read morethe status of my prescriptions and they usually help me with my prescriptions quickly. They are usually very helpful and they can be very quick to respond.

Perfectly good drug store and pharmacy with everything you would expect. I took one of my in laws…read morehere to get a flu shot since here (like everywhere else), it says "free flu shots." As it turns out you need to have US health insurance (he didn't), but we felt we needed the shot so we paid the USD120 or so for the shot.