ok bros. Today, I was a space cadet. but I'm a broke space cadet so when I show up with a cart full of stuff and ask to price check half of it, I KNOW am every checkers worst nightmare. I don't care how friendly you are, that's just effin annoying. yes, I have worked retail and understand. I am sorry. I just lost a pet and then went to the dentist for an intense cleaning I wasn't ready to go home to an empty house so.. I went to peruuuz the clearance section. Sometimes things make it into the clearance section that aren't actually on clearance so you have to be kind of careful. With my absolutely stuffed cart seriously... full of stuff, I pulled up to the checkout line. I waited an incredibly long amount of time because the checker was being absolutely delightful to someone who required a lot of assistance. The person in front of me commented to this checker how they have the patience of a God. I was about to say the same thing. I mean, she didn't even look put out. She was still just as friendly and just as helpful with the person in front of me. When I finally pulled up, I explained to her that I needed to be quite careful with what I purchased because I am broke let me tell you she was just incredible. She told me the original price and then discounted price, then explained how much of a percentage it was off Each item on clearance! THEY WERE FAST. She totally understood that I just couldn't buy things unless they were under a certain amount. I felt like I had a teammate --instead of someone making me feel ashamed or embarrassed, or that I was taking up too much of their time. She was fast, polite, super helpful, and incredibly understanding. Andrea, if you read this, you were the friendly person that I needed today and I appreciate you. A rare retail experience with a very rare and precious human. THANK YOU, ANDREA. -Blue haired broke weirdo in your line on Tuesday. xoxo read more

I purchased a helium tank online. After picked it up, realized that the tank was defective. I was unable to select option of return or exchange online, which was already frustrating. Then, when I brought it back, the person handling the return gave me a skeptical attitude as if I was returning it after use rather than because it was defective. The issue was clear: air was flowing out of the wrong pipe, making the tank unusable. This was a product defect, not buyer's remorse or misuse. The whole reason I purchased online was to save time and avoid inconvenience, but instead it created more hassle and wasted time. This was a very disappointing experience, and I expected better customer service and a smoother resolution from Target. Target can do better. read more

I've been coming to the Target Cupertino near De Anza for years, and wow... this place has taken a serious dive. What used to be a dependable, friendly store has now turned into a "we genuinely don't care" experience. Service didn't just decline -- it flatlined.... On 3/20/26, I had the pleasure (and I use that word very loosely) of dealing with Elliot, a trainer. If this is the standard they're setting for training employees, that's a problem. No greeting, no smile, no eye contact -- just a blank stare like I interrupted his day by existing. Think of a dry, emotionless male version of Daria... but somehow with even less personality. Every single step of the interaction felt like it was in slow motion. No urgency whatsoever. Just dragging through the process like there was absolutely no reason to be there. At one point I genuinely wondered if I should apologize for needing help. And this isn't just a one-off. You can feel it throughout the store: * Employees standing around with zero engagement * Checkout lines moving painfully slow * No one offering help, you have to hunt someone down * That overall vibe of "not my problem" It's frustrating because this location used to be solid. Clean store, helpful staff, quick service. Now? It feels like the bare minimum is too much to ask. Target, if you're reading this, proper training matters. Energy matters. Customer interaction matters. Right now, this location feels like it's running on autopilot with no one at the wheel. I don't expect over-the-top service. But a simple "hello," a little urgency, and basic human interaction shouldn't be this hard. Do better! read more

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Came by the other day for the drive-up experience and it was quick and easy...sort of! Ordered ahead on the website the day Target IT went down and I didn't get any order confirmation for hours! Target later sent me a $20 eGift card as an apology. Most of my order was available for drive-up which was convenient. Notified Target that I was on my way using the app and inputted the parking space when I arrived. A team member brought out my items and I provided a 4 digit pin from my Target app to confirm my order. The entire process was seamless! read more

I've been to this target a handful of times on this particular day I could not believe how expensive Halloween candy has become! I know we're in the middle of a recession that nobody wants to talk about, but goodness! The organic candy is the same price as the GMO candy granted the ounces are less, but wow!! Target still seems to have a lot of employees in all the sections and I really like their little scanner boxes where you can price check items. I really like how organized their sections are and I think they remodeled all their stores to look the same because I've been to a couple of different locations and the layout is really similar so it's easy to find whatever I need even if it's not my normal target I'm walking in. The only withdrawal I would say from this particular Cupertino location is the fact that they have outdoor seating area which homeless people seem to inhabit. At least they don't engage with the customers, but walking by and smelling them is one thing and I feel bad, but I wouldn't know what to do. I know there's a Food pantry by the fire department of Stevens Creek so I'm guessing they go there for food and just walk down to target to hang out. read more

Target - Since they're both the same price- I may as well get the organic Candy! Crazy expensive! - Target shelves feature Halloween candies, with YumEarth organic Halloween candies in large bags and Skittles trick-or-treat packs on sale. - Department Stores Near Me - Cupertino, California

Got cocoa powder and a white tee delivered... went to receive the box from outside and there was cocoa powder all over the front doorstep. Took the box inside to open it and the cocoa powder had exploded. Made a mess outside, inside, and of course damaged the white tee shirt ‍. Even though these aren't high value items it's still unacceptable to ship damaged products. read more

Target - Department Stores Near Me - Cupertino, California

This is one of my favorite target stores to frequent. They recently remodeled the exterior and the interior and it looks great. The exterior gives a mid-century vibe which I happened to appreciate. The fitting rooms are actually pretty nice for a target store. A nice light fixture as you enter the fitting room area. It's quite an upgrade with an almost boutique vibe. The only reason I've given three stars is because although the store has been remodeled and looks fabulous, there is quite the homeless encampment when you drive in specifically, The drive-up, pick-up section. While this doesn't reflect the shopping experience at the store, it does reflect on the vibe as you approach the store itself. This is not a small encampment. I don't wanna be rude, but the fact is it's atrocious. It's disgusting. It's dirty. And doesn't really make you want to go shopping there. If you have a nice store, you want the exterior to reflect that, but that's kind of difficult with the huge homeless encampment as you drive in. Hopefully this gets cleaned up sooner than later. read more

Go to express line to check out because the cashiers here will give you attitude. When I said I could carry my milk, the cashier brushed me off with a "yeah, yeah. The usual." Later, when a produce bag stuck to an item, he stopped scanning and and stared at it until I removed it, looking annoyed. Bro gave me the reciept and said have a nice day at an end like thanks I WAS having a nice day now I'm not lol. I will not be returning to this target. read more

The drive up team at the Cupertino is the absolute best, every single one of them. I do pick-up weekly and they are always so fast and accurate. As soon as I park and I say I'm here they're literally running and they're always so nice and helpful. I don't know how target managed to hire these people seriously amazing job. read more

Who is doing the hiring here? Do the workers go through any sort of training anymore? Completely clueless to what a gift registry is, but the worse part is that employees will just give bogus answers to make you go away. Forget about basic greetings, I've had workers chatting on their mic about off hours plans while ringing me up. The best way to enjoy this Target is to just look up your items on the Target app, pickup the item, ring yourself up at the self checkout. Any interaction with the employees should be VERY basic. read more

We quickly popped in for some groceries. It's been years since we've last shopped here just because we don't live in this neighborhood and are hardly in Cupertino. Anyways, as usual, they are great for everything you might need - within reason. LOL. read more

Target - Parling lot with shopping carts. - Red shopping carts are parked in a designated area outside a Target store in a parking lot at night, with cars and trees visible. - Department Stores Near Me - Cupertino, California

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Have been having the worst experience at Target Cupertino . They won't return 2 chairs we bought from Target Online 5 WEEKS ago . They are of poor quality and the wood hits you right in the middle of the back . They DO NOT honor customer service even though their sign says 90 Days ! Thieves ! And they NEVER answer the Phones and they Never have the General Manager call us . THEY OWE us $300 . The General Manager Tran does not care about his customers . His employees top to bottom accel in POOR customer service . We are fighting them through VISA because of the fraud ! This has been going on 2 Months read more

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Probably one of the more well-stocked and cleaner targets around the Bay Area. I typically find everything that I usually need especially for women's clothing and household essentials. Service is pretty good I do a lot of order pickups and they come very quickly with your orders. I often use self checkouts I don't really talk to too many employees. I would say Target's a great value because I would rather go to Target then Walmart because of the whole vibe. read more

Every time I stop at this target. The mens restroom NEVER has hand soap. Everyone who uses that restroom does NOT/ wash their hands. How can they? No soap. Only blow dry. NASTY. read more

This is one of the nastiest Target's I've ever seen. I get that it's a Target....and I am reviewing a Target. But every time I come here, it's worse than the last time. Half the products in the self-care department are locked up. If you need something, you have to ring a bell- but no one ever comes. I waited 15min today. No one came. The rest of the store is just a mess. Things in wrong places, prices incorrect, empty spots on shelves. The floors are dirty. Bathrooms are dirty. There's either one or zero checkout lanes open, and the self check-out lane is a mess too. Who is running this store? read more

I bought 2 fitted sheets online and drove there to pick up. When you buy online, you are charged $1 extra for 10 Target bags. The idea is, you will be refunded for whatever bags you don't use. When I arrived to pick up, the item was given to me in a bag and I was charged 10 cents for it. Nobody asked me if I need a bag. No receipt to show 90 cents refund for other 9 bags. Manager tells me that the receipt will be emailed to me in 1 hour. Oh dear. Well 2.5 hours later, still no receipt. So now I have to drive back and fight for 90 cents refund. They know I won't do it. If Target does this to one person, they make 90 cents. If they do this state-wide or nation-wide, it's a lot of money for bags you never got. I'm not a Target shopper and now I don't think I will ever be. read more

I was trying to buy some socks on sales and press the support buttton. Target employee, Severita, came with in 10 seconds to open the locked glass box and scan all the socks to find the socks that were on sale. 10/10 customer service there! Minus one star for TARGET the store itself. Why are we locking up $10 socks and making your employees do these demeaning work? I thought I walked into a Walmart for a second. read more

I went to get my curbside pickup, and as I waited for an additional two orders I placed, I observed Target employee Aida hustling to get orders out. Aida was so kind and attentive to all the customers, and it was pretty busy at that time for one person to manage. What an amazing and conscientious person, able to be helpful and polite under such stress. Target is lucky to have Aida as an employee! read more

Store is clean and nice. But where are the employees? I ordered an item for pickup in store but there was nobody attending the desk. I had to peek into the employee hallway to find someone who was too busy to help for another 5 minutes. All told, I'm missing the benefit of ordering ahead if it takes three times longer than finding the item and dealing with the self check kiosk. read more

Target - Do they have employees anymore? - Three checkout stations with cash registers and card readers are arranged on a counter in a retail store, with snack items displayed below. - Department Stores Near Me - Cupertino, California

I came to Cupertino Target because it's near a lot of other shops like 99 Ranch and Whole Foods Market. I did exactly the same as Westgate Target, which was to adjust a purchase to match up $60 in order to get $20 target circle reward. Employee was very helpful at first and he understood exactly what I needed. Except, he returned a toothpaste from the same receipt but I wanted him to use the different receipt. Duh... My eligibility was removed once the transaction was completed. Oh. Man... I was furious. We drove to Westgate Mall to get what I wanted. There. End of story. read more

Target - Driving by - A parking lot filled with various cars, trees, and landscaping, with a Target store visible in the background. - Department Stores Near Me - Cupertino, California

They never have ANYONE working the registers, maybe one or two checkers for a line that stretches through the store. Too cheap to hire good workers and rely on self checkout (but they even turn those off sometimes - why?) read more

(+) The store is clean and nice, and carries a good variety of products. The people at the service desk are helpful. Drive-up and pick-up services work correctly and efficiently. (-) There are some oddities about pricing and pricing tags. I've seen multiple times that multi packs are pricier per item than buying multiple of smaller items (e.g. kind bars value pack vs normal size, bounty napkins 400pc vs 200pc), and they have mislabeled sale price tags on the wrong items. So I have to watch out for the correct price tags and also to decide whether to get the bigger packages vs multiple of the smaller ones. (-) Bathrooms are big with no wait times, but tend to need some more cleaning in my experience. read more

Target - An example of wrongly labeled sale price. The sale price is for a different brand and did not apply to the item I bought. - Department Stores Near Me - Cupertino, California

A great example of how Target as a company is botching the customer experience in their stores. In short, I was done shopping in 1/3rd the time of my entire visit. It took me the rest of the time just waiting in line to check out. This location actually has 2 check-out sections: one large one near the front and a smaller one on the East side. Each with staffed checkout and with self-checkout. Today, ALL the self-checkout stations on the East side were closed. leading to a long backup at the staffed checkout on that side, where I had parked. I decided to go to the main checkout on the South side of the store. Same story: 2-3 parties in line at each of the 2 open staffed checkout lines and ~6 or so people waiting for self checkout. Those were only at half capacity since roughly half the self checkout stations seemed out of order. The staff seemed friendly enough, but they perform checkout SLOOOOOW. What a waste of time. I cannot understand the switch to self checkout if 1) they cannot keep those stations online and 2) if they are offline, they don't staff up the manual checkout lines to accommodate the volume of customers they have. Just seems like poor management here. By comparison, we regularly shop the Morgan Hill location and they too had this issue, until they fixed it. The MH location now has a swifter self checkout and more staffed lines. Much more pleasant experience. Generally, I only go to the Cupertino location if I absolutely have to. Not because I like to. read more

The service is good there. And the selection of item has large variety. The value is okay too. B read more

Target - Inside - Department Stores Near Me - Cupertino, California

First of all, I LOVE Target!!! Marcus who was in cosmetics on 1/4/25 around 10:45am gets 5 stars. He helped me find some amazing lip stains. His bubbly personality was everything. However when I later asked Corina for assistance finding the 2.5oz Pistachio Please fragrance, my shopping experience took a sharp turn for the worse. I asked her to help me find it, and she advised if they are no longer on the end caps, they have no more. I went to the register and asked about the fragrance again, and the associate said to ask the nearby associate to check with their scanning device thingy. I went back to Corina again and asked her to please check. I pulled up the product in my Target app and went to specifications for her to see the product information. She walks away (not saying anything), I imagine to locate the product. I follow and stop as I see she is going to the back to get it. She hands me the product and I say thank you. She walks away with an attitude. I said, excuse me. She ignores me and continues walking so I follow her to where she was working on go backs to ask her name. After she told me, I reported her to the manager, Cindy. I do hope Target does better vetting their associates for customer service experience. I did NOT deserve to be treated that way. It ruined my shopping experience. And for what? Because I interrupted her from doing go backs? Wow. read more

Target - Lip stain - Department Stores Near Me - Cupertino, California

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They don't have enough cashiers staffing the checkout lines AND the express self-checkout line is always closed. Not a convenient store to run in for a quick purchase. read more

Target - No self checkout - A red sign in a retail store informs customers that the express self-checkout is closed, with a message about nearby team members ready to assist. - Department Stores Near Me - Cupertino, California

Let me start by saying that I love Target. Target is my happy place. It's were I go when I want snacks, food, drinks, alcohol, clothes, and even when I'm bored. I can just walk around and be happy. They did a great job remodeling Cupertino's location. I haven't been in town for over a year and wow what a change it's made. I love what they did outside as well as the arrangements inside. It's so nice and clean, well organized and lit. One thing I miss about California's Targets compared to the East Coast is the fact that they can actually sell liquor, and pretty much every kind. This Target location has always been my favorite and now I only have more reasons to love it even more! read more

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Having come here too many times, I can confidently say that I will never come back again. Maybe unless I really want to play a game of hide and seek. Nothing seems to make sense here as you navigate through an ikea-like maze. If you're looking to buy any grooming products, good luck waiting an hour for an employee to come unlock the cage to give you your shampoo. You would think that this place would have their act together because it's Cupertino but really it's giving Newark Kmart read more

As senior citizens we walk to and shop for groceries and food at our local Target in Cupertino almost daily. Simplifies our menu and cooking options. The selection and prices for basic groceries is very good. read more

Service was so bad here! I went to do a return and this Indian lady gave me a hard time. She asked me so many questions and I have told her everything is unopened and I also have the receipts and credit card I paid with. She made me feel super uncomfortable and feels like she kept harassing me. It is a very toxic environment for customers. Seems like she was having a bad day but she shouldn't be putting it on the customers. I had to do a few more returns and she refused to help me. I didn't get her name since she didn't have a name tag on, but will do so next time when I go and ask for manager and complain to corporate about this behavior. Do better Indian lady. I didn't see you do these to other people in front of me. They had a bunch of things to return too! You're discriminating me because I'm not the ethnicity you're afraid of. read more

This target is phenomenal. I can't express how efficient the staff is. Everything is priced as marked. Whenever I drop in for an item listed at their location if it's not on the shelf then it's quickly located in the back inventory. Spotless restrooms, ultra clean charging parking lot. There's even a great Starbucks cafe. I hope they keep up the cool vibe. read more

they now sell krispy kreme donuts in different flavors! it's very convenient to buy donuts now, we don't actually have to go to the store. it's delivered fresh daily i heard and i am going back for more! read more

Target - A box of Krispy Kreme assorted mini doughnuts contains eight doughnuts, including glazed, chocolate, and sprinkled varieties, on a dark wooden surface. - Department Stores Near Me - Cupertino, California

This is the second location that I've had to deal with pretty poor service, so I'll just copy and paste my last review: Called about an item they said they had in stock on their website. Was on hold for 20 minutes each time. Got disconnected 3 times (even decided to switch departments in their phone system). Need I say more. Utter dumpster fire read more

This store is big. There's a Starbucks for a quick coffee stop. There are very few personnel available to help customers find supplies. Also, prices here are still higher than Amazon. They don't have as many supplies these days in their dollar section. Most items are more than $1.00, which defeats the purpose of shopping in that sector. read more

Target - Overpriced toothbrush from store - A Colgate toothbrush in black and silver packaging with product features listed, placed on a wooden surface. - Department Stores Near Me - Cupertino, California

I remember going to the target many times because of how close it was to school. They also finished remodeling the entire store outside as well as the starbucks inside as well which is reaally nice!! Stopped by here yesterday while in the area to look around. My sister and I didn't buy that many items this time but we did buy a plant growing kit for each of us to grow at home because it'd be fun. These are small planting pots sold for $1 with sunflower, daisy, strawberry seeds and the other one which I forgot! The restroom here is usually pretty clean whenever I go which is really nice and it is open for customer use as well. Masks are required for entry, staff are wearing masks. Everything is usually also really neat here, nothing random laying around/not in their designated area which is great. read more

I love Target. They have a nice selection of clothing, food, home goods, you name it. This store seems very fresh and remodeled. I'd love to come back if I lived a bit closer. The aisles are a bit wonky than some of the other Targets I've been to but I was able to find the candy aisles in the back. There is some self checkout as well. Parking lot seems big but does have some other stores in the plaza so it might get a bit crazy I'm sure. read more

My review is for the Starbucks located inside of the store. This morning, I had the very BEST customer service that I have experienced in a long time. Naomi was so cheerful, bubbly and complementary! She embodies the ideal qualities of what customer service should look and feel like everywhere. She put a smile on my face and pumped up my mood. This target Starbucks location is not as close to my home as (2) others would be, but if I have the time, I will travel further to leave happy!!! Thank you NAOMI, you rocked it today, keep shining bright, it makes all the difference! read more

*Warning* Please do not purchase Target gift cards from this Target. Scammers are very active at this location. They will take unactivated gift cards from the store, remove the scratch off portion and record the card number and access #. They will then reapply the silver scratch off and put the cards back in the store. Once the card is "purchased" at the register by an unwitting person, they drain the amount and the card given has no value. Be aware if the the card is glued down where the scratch off is. Target's gift card scratch offs are too accessible. Look at Amazon's gift cards, which are sealed in paper and the redemption code has to be peeled off. https://www.reddit.com/r/Target/comments/zhij2b/gift_card_scams/ read more

Overall a pretty decent Target, but only really spend like 15 minutes or so when I am in the area. Pretty big compared to other Target stores and the customer service here is pretty excellent. Mainly go here for snacks, chocolate, energy drinks and candy! They always have a stocked selection of candy and energy drinks so that's pretty good. The outside of the store is also pretty nice and that came after a remodel, covid safe, spacious and very clean men's bathrooms. That's a plus anywhere because who want's toilet paper stuck on the feet? NO one. They also seem to have a kind of recycle bin inside the store for old items. Sweet. Enso forever. +- Carts and baskets sanitized. Large lot for parking. Clean Men's restrooms. Covid safe. _ "The future belongs to those that believe in the beauty of their dreams." -Eleanor Roosevelt read more

This used to be my favorite Target to shop at. Store has really gone down the tubes after pandemic. The store is not Well stocked and there's so many questionable people hanging around inside and outside of the store. Homeless in the Starbucks area. Homeless outside in the parking lot. And entrance always smells of urine. read more