No men's shoes! WTF?? Why is there no men's shoes? The men's clothing selections were bland, unless you like loud rayon prints. I won't be going back and very non-ADA friendly! Narrow aisles, messy, it was like shopping at a goodwill without the stale smell. read more

Deplorable customer service from PHEOBE S., the so-called coordinator, who is a disgrace to your brand. She decided to remove the price tag from a completely different blouse and replace the price tag on the blouse I had selected, claiming it was incorrectly priced. This wasn't just about the money--it was about the complete disrespect for the time and effort I spent searching for a good deal. As customers, we shop your store because your advertisements encourage us to look for great bargains. Changing the price tag at the register after a customer has already made their selection is misleading, unprofessional, and creates a very disappointing shopping experience. I expected much better customer service and integrity from your staff. read more

TJ Maxx - PHEOBE S deplorable customer service - Department Stores Near Me - Santa Clara, California

This store is severely undermanned. Management has to add more people, especially during lunch break between 12:00 noon and 2:00 p.m. as well as after 5:00 p.m. The wait time to pay for goods is too long. They have to open more points of sale and add more cashiers. Otherwise, store prices and selection are great! read more

Love going to this TJ Maxx when I'm near by. The store is really organized and clean. Workers here are nice and friendly. Don't like how the line can be long at times. They have great prices and selection. read more

Everything was organized and the staff was pretty friendly. The line went quickly despite it being crowded on a weekday. Ended up buying a nice mousse by Ouidad for $12 but it retails for $24. The place is huge so I didn't have time to check the entire place out but it seemed like they had a lot of cute stuff especially in the home goods section. Would recommend read more

I forgot how bad this store is at check out. Great selection but be prepared to wait 30 minutes or more in line. I

Rows are condensed & don't carry many brands I usually try to catch: Tahari, cage, etc. I did find nice quality materials & designs that worked out perfectly this time; especially that fits nice. Totally overloaded with Halloween & spooky season fun. Really stocked up home goods blend. read more

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What a shame, I was here shopping with my family. I was interested in buying a certain item but it had a slight bit of damage which I didn't mind. When I approached a cashier about possibly getting a discount for the damaged item, she approached her manager Kat, the manager went ahead and said they couldn't sell it because it was a risk factor, even though it was little to no damage on the item. I told him I don't mind the damage that I would still buy it when the cashier went to check again with the Manager Kat she didn't even bother to turn around Kat she responded by saying I heard him no when the cashier turned around to come tell us the manager again said don't walk away to the cashier. Such a shame to have a terrible attitude towards your employees and especially in front of customers.. read more

TJ Maxx - Department Stores Near Me - Santa Clara, California

Good selection with pricey but cute pieces! I usually get work clothes, socks, or scout cute furniture here. There are also some cool ethnic snacks that I enjoy getting too. read more

TJ Maxx - Department Stores Near Me - Santa Clara, California

Good customer Service at the , huge selection of items, great value for your money. TJ never disappoints.

Christmas shopping season is in full effect and it can be seen in the store. The store is crowded and gifts are hard to find. I guess that's what happens when you wait for the week before Christmas, lol. Found some good deals on sweaters, housewares, baby clothing and pet items, because I have to spoil my pet too. I like shopping at TJ Maxx because they have great deals. Inventory is always changing and they have your favorite brand. Don't forget the clearance section for some great deals. read more

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Was peacefully shopping at TJ Maxx today when a dog out of no where started barking really loud at a lady who walked by. It startled both of us to the point where I was genuinely frightened & shook. It was so unexpected it just completely ruined the whole experience for me. I couldn't get over the fact that the dog almost bit the lady. I don't understand why stores allow dogs inside in the first place. Unless it's necessary because of a disability animals should not be allowed inside shopping establishments. Not just for a peace of mind but for sanitary purposes as well. People put the animals in the carts, they go through the aisles sniffing things & sit on furniture. I think they need to rethink this & NOT ALLOW ANIMALS INSIDE! Lazy dog people take your pets to a dog park not a shopping center! read more

TJ Maxx - Dog at the store - Department Stores Near Me - Santa Clara, California

Santa Clara location next to Walmart supermarket is clean, has helpful staff and a lot of stuff.

I usually shop at TJ Maxx in San Jose. I was in this neighborhood on errands and decided to browse here. This TJ Maxx is stocked well and ready for holiday shopping. The workers were very polite and friendly to me. It was Halloween day when I was here, and the workers were all wearing fun costumes! The place is clean and the workers are very helpful. Of course it's still a TJ Maxx, but it's a good one! read more

Definitely better than the Fremont store, much bigger and the customer service was very nice, did not have a bad experience as others did.

I don't know what's been going on with retail lately, but when my mom and I swung by to shop, I noticed that the men's section is very very bare. I was hoping to find some basics or something but I think most TJ Maxx stores only primarily cater to women now. I remember years ago I was able to find some dress clothes, a couple button ups and a pair of slacks for job interviews or parties but things have definitely changed. For all the men reading this, your best bet nowadays is Uniqlo. read more

Clean store & very organized. It's fun to wander up & down the isles to look for unique things. Good selection of clothes & purses. Also lots of name brand costumetics. read more

TJ Maxx - Tombstone ice cube molds, glow-in-the-dark stress reliever & $0.99 tote bag all for $10 + tax - Department Stores Near Me - Santa Clara, California

Great selection and lots of options for clothing and household items. I prefer coming to this HomeGoods over the Marshalls/HomeGoods in Mountain View! Overall service is good, but I did have a poor encounter with a worker named Sherri. I was purchasing items for my friend's birthday and she asked me if I had a TJ Maxx card. I do but it was expired and I was waiting for a new card. She told me that I should open a new card since I'd get 10% off. I told her I didn't want to open a new credit card account, and she repeated MULTIPLE times that it was not a new credit card account and kept on insisting to sign up. After 5 minutes of back and forth, I finally said yes and I realized after that it was 100% a new credit card account. Very upset and frustrated that I was lied to. I think this is common among all TJ Maxx locations, so just be careful and don't believe any of the workers when they say that it's not a credit card account. Plus she forgot to give me gift receipts so I had to walk back into the store for her to print them off for me :( read more

It's a well-sized store and has a good selection of items. I usually come here for home products (bathroom mats, towels, etc) because they have a wide selection and good prices. read more

TJ Maxx - Snack aisle - Department Stores Near Me - Santa Clara, California

This is my husband and I favorite Tj max. Today I get to experience one of the best experiences at this store EUGENE was super nice and helpful, even tho he was training someone else he seems to be so calm and helpful to me and to the young guy he was training , he is one of the kind employees congrats on this new hire. read more

I was in the area and decided to check out this location. I walked in and was greeted by lady in front of a bottle of hand sanitizer. I helped myself to a pump of sanitizer and walked right in. I was immediately taken by how clean, organized, and spacious the rows of items were. There was markers everywhere to keep 6 feet apart. I felt safe shopping inside the store. All the aisles have clear markers that it's a one way aisle but there were several customers who ignored this and would come into the aisle while I was trying to make my way out. I checked out the clothing area and found several quality items. I ventured out to the home area to seek some pots or planters but didn't find any until I went around the corner. I found this gorgeous woven basket planter with legs. I grabbed this and my clothes and headed to the register. While waiting in line I found some more goodies (couple books and some headphones). The line to wait has clear markers to stand 6 feet apart from the other customers. There's a microphone that lets you know what register to go to (excellent system to keep shoppers organized)! My cashier was friendly and efficient. They offer contactless pay making it that much faster to complete your transaction. I found more than what I was looking for as per usual but I'm very happy with my entire purchase and shopping experience. I will be coming back when in the area. read more

TJ Maxx - Social distancing marker. - Department Stores Near Me - Santa Clara, California

The 18K gold necklace I bought got stains but the store cannot clean it for me. They only offer return options but I really wanted to keep my necklace. However, i cannot get discounted price due to the flaw. Not a good customer experience. The store manager is reluctant and cannot do anything to improve my experience. read more

This branch has a major issue with checkout lines, there are 4-5 cashiers and they take there sweet time checking out customers , when I entered the line there are more than 10 in front of me, 10 mins later and I'm like 5th in line!! I needed a travel mirror, while inline, found it cheaper on Amazon, ordered, delivery tomorrow, left the line/abandoned the item! Thanks for the showroom demo. This is not the first time with this branch, same issue 6 month ago, that went I avoid going there. To management, fix and train your cashiers to not waste time! read more

I went here because I was supposed to go to a celebratory party with a group of friends at work. I just walked by this plaza and was interested in going to TJ Maxx and Home Goods. I stopped here and it was spacious and very organized and the employees were nice. Good selection of goods and a lot of choices. It always gets better for HomeGoods and still love it. There are a lot of choices here on a Friday late afternoon. I guess their restocks are daily. I was still surprised there are a lot of good finds here. Clean store, very organized, and a lot of great stuff here to buy a gift, homecoming gift, or anything you need at the house, townhome, or apartment depending on what style you like. Found a lot of good deals but resisted because I don't want to carry too much stuff on a Friday night as it defeats the purpose of what I had planned. read more

barely stocked and there was literally no options i liked. at most stores I can always walk away with something but here I grabbed nothing. Parking wasn't bad but I don't know if I will be back unless I happen to be in the area read more

Love love love this tj maxx!!! It is however, a hit and miss tough sometimes because everything sells fast. Highly recommend coming during the week when they have new inventory, the lines are short and there's few people in the store. I always find something here at a bargain :) Bargain shoppers unite here LOL read more

TJ Maxx - Department Stores Near Me - Santa Clara, California

When I exiting the store a few days ago, I heard a cashier by the name of Eugene curse and laid the F word?!?! He said it like it was nothing, poor management, I think he needs to get fired. I even heard him say the N word very loud. Will not be returning to this store specifically, due to cursing from this gentleman. Management, DO BETTER AND DO YOUR JOB AND FIRE HIM AT ALL COST !! read more

New normal- 3 cashiers for 30+ customers waiting to checkout. Minimum 20 minutes to purchase or return. read more

TJ Maxx - Department Stores Near Me - Santa Clara, California

I always feel welcome coming through door. I love the Home Goods department best. So many things to see, so many things you didn't know you needed. Plan on spending some time there so you dont miss anything read more

Great deals for remainder items. There are plenty of items for the home, kitchen, clothing and more. You can find some great deals on name brands at this store. They restock frequently. read more

TJ Maxx - Department Stores Near Me - Santa Clara, California

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This TJ Maxx is fully stocked and well organized. This location is almost the best TJ Maxx that I've been to. I was going to give it a 5 star but the registers is so slow and not many open just like all the others. Almost forgot to mentioned this store is HUGE. read more

I must admit that this isn't my favorite location but every now and then, I find some gems! I mostly come in looking for gifts, toys and shoes. Inventory seems to be plentiful during the holiday season. Be prepared to wait in line for at least 15 -20 minutes on the weekends because this location gets packed. Also, bless the staff here for trying to do their best. Some shoppers can be rude. :( read more

My wife bought a pair of shoes as a gift. They did not fit the person so we tried to return them but the cashier refused to return them. Marisa and Angelina said the shoes are worn inside. That was the same condition that we bought them. Of course all the shoes at TJMaxx are worn and tried on by hounded of costumes on the daily bases until they are bought. They lost us as costumers for being rude and the poor costume service. read more

I absolutely love the TJ Maxx in Santa Clara. One of the main reasons for shopping there is the customer service that I receive, namely from Angelina. She is the most helpful, kind, patient and always providing service with a smile! You need more people like her. Now for the goods, this is my go-to store, I always find things to buy and the store is organized and clean. Also shout out to Veronica in the dressing room department. She is also very kind and friendly! Thanks for making my shopping experience worth waiting in the long lines! read more

This Tj Maxx is HUGEE never been to a Tj Maxx as big as this one. Although, I was frustrated to find this place because there were many closed streets in the area, I had to take the freeway to get to the other side so I can go around! Overall, super nice Tj Maxx! read more

TJ Maxx - huge tj maxx! - Department Stores Near Me - Santa Clara, California

The manager by the name of Narissa is the worst. I found a pair of panties that was on a separate hanger and I wanted to buy that separate one, instead of all five panties $15.99but she said she couldn't sell it to me because it goes with the set . well we couldn't find the set. then she gets another man just dressed like a woman telling me it Has to be seven days to be sold to me a pair and why are they on the floor ? Why isn't someone taking them off the floor ? so I can give them a one star not even that much. The Customer service is terrible.zero stars read more

If you're looking for the Snoopy pj/lounge pants, you're out of luck here. They did have a small selection of Snoopy items like mugs, t-shirt, and etc. Surprisingly, I did come out of the store purchasing some items. The store was definitely organized and clean. They started displaying cool Fall/Halloween themed goods, including costumes for the kiddos! Definitely worth a shot exploring this store :) read more

This used to be my favorite TJMax store but lately it seems to be understaffed or has scheduling problems. the lines are really long, they are calling for help, managers are not responding, customers are asking for them to get more help... poor girl up front keeps announcing, all cashiers come up front ... nothing. Not a good look for the store. They better get their act together or they will lose a lot of customers. read more

Just wanted to say what excellent customer service I got from Cailean. She went above and beyond so kudos for having such a great employee! Thank you Cailean! read more

I love browsing in any TJ Maxx. It takes time to find anything here I agree with Sunil R but that's the whole idea- browsing their aisle and finding really good deals. Although it sometimes feel like carrying a gun with the pin pulled back and ready to shoot but you don't get to because nothing is worth shooting! just remember hold your horses and don't pull that trigger until you find a target worth shooting :) It's awesome when you do find a worthy target. One time I found a Tumi luggage that will originally sell for $500 and got it for $150 here. That was a once in a blue moon find. Awesome! Today I found three bottles of Angel cologne for men. I bought all three bottles! I sometimes use men's cologne and this is one of them ;) Can't wait for more surprises from TJ Maxx! This place is loaded! Their cashiers are friendly and helpful. Clean store and organized well. Tons of parking and several restaurants to choose from well within walking distance. A theater is nearby as well. Easy exit from 101 is one of the reasons I like this location. read more

TJ Maxx - Department Stores Near Me - Santa Clara, California

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