Love them. Amazing! Always wonderful for everything! All departments including front line, bakery, wines, meat, optical, hearing, electronics, pharmacy, general merchandise, promotional items and more are always the best quality and prices. love it very much! read more

Love this Costco so much. It is way less crowded than some other locations I've been to. Especially if you come at the right times. They always have a fun selection of products and great deals. Pizza is always on point and a whole pizza for $10, you can't beat that. These Costco workers are pretty chill and not rude. I don't love the parking lot situation, only 2 ways in. So a little claustrophobic. read more

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I love this Costco! - gas station remodel is a good design change - love the new traffic circle - customer service is efficient - food court is indoors - plenty of East Asian items, but please stock organic soft tofu (not just firm) like the Sunnyvale Costco does! - parking can be full on weekends and busy times, but it's not as insane as the Sunnyvale location 15 min west lol! read more

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Friendly staff great service and products. Amazing prices and choices. Highly recommended read more

I really like the Costco service here in Coleman Ave. I have been coming here since last 6 years. This store is not that chaotic compared to the Sunnyvale Costco, parking is easy people are very nice and mainly they don't block the way. It's very convenient to come here. Products are kept in every sections very nice and clean. read more

Costco - Wholesale Stores Near Me - Santa Clara, California

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I've come to this location for years and had no issues until today when they violated ADA rights. An employee came up to my partner to ask about her service dog with many invasive questions. When explaining to her what questions she is allowed to as per ADA guidelines, she stated she didn't want to argue and got her manager. The manager diffused the situation, but she is still employed there with no disciplinary action. This is really disappointing and we will not be going back until the situation is rectified. read more

The parking situation is the worst ever! Not much problems if you are out before 3pm, but if you're remotely thinking of being theirs past 3pm on a weekday, you better be patient enough to leave very slowly. The selection of products is the same as any Costco, and as with any Costco, you should only go if you REALLY must. Value lost in time wasted and having to deal with crappy people outside in the lot. Stay away. You've been warned. read more

One of the worst store management of all Costco's in the area. Bought a special item that required a staff member to go into their vault to get me the item. A few weeks later when I came by to do shopping again, they blocked my account saying that they gave me the wrong item but similar item. That other item was already gifted to a friend and so they gave me the ultimatum of canceling my account and removing me while it is their fault that they gave me the wrong item in their storage vault. Poor customer service and managers act like they walk on clouds without ever apologizing. read more

Quality/Quantity - My favorite of the two Costcos out here. Less "crazy," although it looked like they changed the entrance with a roundabout and caused a little bottleneck/confusion during the time we were here. Just glad I am a good driver, and caught on easily. This one is slightly smaller than the one off of Lawrence, but it was still consistent enough for all my needs. Atmosphere - Consistent. Departments - Food court, gas station, tire service, pharmacy, optical, hearing aids, etc. Open 7 days a week from 9am to 7pm or 8:30pm. Service - Self service, but they do check your receipt here right after you ring yourself out. Price - Overspent as usual... Glad they have a good return policy. Owner Comment - Congrats on your success at this location since 1985. Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 - IPO. 1993 - Price Club and Costco merger. 1997 - Rebrand all locations to Costco. 2024 - 132 million members. read more

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This review is for the parking lot only. Wtf even is that? Who designed that nonsense? Round about? 1 congested artery to get in and out. It took over 30 minutes to get out of the lot. Im sure a lot of it had to do with it being people's first time on earth and not knowing the flow of traffic (no only in the car but on foot). They should dedicate some of the employees who are wandering around in the parking lot on their phones to direct traffic, it was a free-for-all. Im a calm person but I was raging out in my car at the bs. I will never, ever go to that Costco again. read more

I would steer clear of Costco for tires. Workmanship, customer service and value are all 0 out of 10 I got new tires from Costco. I arrived they could not find the tires I ordered. The tire center worker told me it would take 90 mins, it took 2hrs 15mins. I made the appointment a week in advance before a sale. The worker told me I could get the discount when I had my appointment. When I asked about getting credit they told me no one was there would give me the discount and I would have to come back. After finally getting my car back the wheels were extremely scuffed, dirty and the tire was cover is glue. All signs of poor workmanship. I have gotten at least 5 sets of tires from Costco in the past but this will be the last time I get them from Costco. Other tire shops offer similar discounts as Costco. read more

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Short Story: A good Costco next to the SJC airport. Long Story: I have been here a few times for the years and this Costco has all the essentials. It is not as large as Fremont nor does it carry all the high end items in Mountain View. But it will have all your staples. The unique thing about this Costco is that it shares a parking space with a nearby McDonalds. This creates lots of traffic and frequently there are cars trying to get in/out. Be sure to be patient! Verdict: I'll go back! read more

Really big Costco & great selections always ready! As we know the lines are long but these ones go really fast. Parking isn't the worst here compared to other locations. Fast service at the gas station as well! read more

Costco - Wholesale Stores Near Me - Santa Clara, California

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This Costco was emptier than I was expecting for a Saturday afternoon when my wife and I stopped by. It wasn't too hard to find a place to park (for a Costco). Inside it was busy, but not jammed packed or hard to navigate around with a big cart. The layout felt off compared to where we usually go in Mountain View or Sunnyvale, but still had everything we were looking to buy, because Costco sells practically everything. We used self-checkout. read more

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I never imagined that trying to buy a car battery at Costco would end with me crying in the parking lot. 4 weeks ago my husband's car broke down at work. He couldn't start it and asked if I could go to the home nearest Costco to get a battery for him so he could drive home. Since we usually buy tires and car related products from Costco, it seemed like a natural choice.And He had a spare phone so he asked to logged into his Costco account, I took it and headed to the store. At the entrance I calmly explained to the greeter that I was using my husband's account, and that his car not working so I need help him . I wasn't sure if Costco allowed this kind of purchase under hunsband 's membership, so I wanted to ask first. The greeter was kind and led me to the membership counter to get clarification. Then something happened that still feels deeply wrong. I was mid sentence explaining the situation when the man at the counter, without asking or saying anything, took the phone out of my hands and immediately logged my husband's account out. He simply said, "You're not authorized to use this account. Sorry" I wasn't there to hack anything. I wasn't trying to cheat the system. I clearly stated: If this isn't allowed, I'll leave and go buy a battery elsewhere. But instead of giving me an answer, he treated me like I was doing something wrong like I was untrustworthy. And he acted like he had the right to take my phone and log me out. I couldn't stop thinking: if I were a 6-foot-tall white man, would he have done the same? Or was it because I was an Asian woman, alone, looking like someone easy to dismiss? I didn't argue. I just left, sat in my car, and cried. Later, I called Costco and was given the phone number for the store manager. I explained the situation. The manager said they would "look into it. they also not agree what the staff done. " It's been a month. No follow up. No apology. Nothing.I will never return to that store. It's not about being denied a purchase , it's about how deeply humiliating it was to be treated like I wasn't even worthy of basic respect. Now, I don't want to pass that entrance, I feel that same shame all over again. I guess they don't care to lost 10+ years customers. read more

This is my favorite Costco by far. Huge selection, easy and fast pharmacy, great value for your money, and easy self check out. I go out of my way to go here over ones closer to my house. Customer service is nice, but returns can take a while. Weekends are crazy busy. read more

There was plenty of traffic driving here as expected, a line to turn on Brokaw then Wondo Way (a plaza with McD's). But at least it was moving when I visited on a Sunday afternoon. Costco does have a few unique things of decent quality, but not a lot of variety for specific items (sometimes just the Costco brand, or Kirkland). They seemed to group some random stuff together, ie. lego flower bouquet, zebra writing pen set, omni telescope, acoustic guitar, and pokemon tins and card sets, all in a row on one aisle. My favorite part of the store is the fruit section, cuz this I can actually finish, even in bulk. Unfortunately, they don't do fresh produce in small enough sizes to fit my needs. A few items I got this past weekend were halos (cuties), milk chocolate almonds (I prefer dark chocolate, but this is all they offer), and a new windpro umbrella (I know it's hardly necessary in Cali, but I lost mine and don't have much else to use my gift card on, so why not). Using a gift card without a Costco membership wasn't too complicated, entry was instant with a wave of the card, and I was able to pay at the warehouse self checkout line. However, the worker had to punch in a bunch of codes to allow me to shop with my gift card (due to no Costco membership). And only a specific worker could approve this, not just any employee. I was able to purchase a hot dog from the checkout line too, but again, the worker had to punch in a code, scan his badge, etc. I'm not sure how difficult it would be trying to use my gift card to make a purchase at the actual food court since these specific employees who can approve it are not readily available and are hard to identify, but I'm gonna try ordering from those self-order kiosks next time. Though Costco is the only place I know that has a ridiculous line to exit which they are very strict about, luckily it went quickly at the Santa Clara location. Still, my recent experience reminded me of why I don't shop at Costco (crowds of senseless people, giant shopping carts taking up so much space and making me feel claustrophobic, the parking and traffic scene, etc.). Even though it wasn't horrible this past weekend, shopping in bulk doesn't really benefit me, so it's not worth it. Of course, that dollar fifty hot dog & soda deal is a different story, and is always something I can take advantage of and appreciate (at any location). read more

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I used to love this Costco. And today, I am still fond of their products. However, as of late, my shopping experience has significantly declined. Now, as I enter the store, I am continually barraged by the loud screams from product demonstrators telling me to "Take One Home." Yes, I enjoy sampling products. No, I do not enjoy the annoying, badgering, harassment feeling from product representatives. Are they required to do this? I don't find this to be the case at other Costco stores. At other stores, I am able to approach representatives or the representatives will nicely ask if I would like to sample their offering, which I enjoy doing. Conversation begins and I am often popping the product in my cart. I no longer shop at the San Jose, Costco. San Jose, would it be possible to offer a calm inviting shopping experience to your clientele? We have two ears and one mouth for a reason. To listen. read more

I got a hotdog from here and got incredibly sick. They made me fill out an incident report and the next day a representative called me and proceeded to completely harass me about it. How dare I complain!! I canceled my membership and will never step foot inside another Costco. Shameful read more

Very pleasant staff, reasonably well-paid & treated by management, unlike places with initials W and SC. I have no problem asking staff for assistance about items not seen, and where to go. Many shoppers at Costcos need to pay more attention to where they're moving or stopped, but I never get angry about it, but try to look before I move, and park my cart at the edge of the aisle. I couldn't believe my eyes when the price per pound of swordfish was less than the ahi! I hadn't had swordfish in decades because of the cost. Sometimes the ahi has too much connective tissue, and it's passed by. I found their rotisserie chicken to be bland--but the sandwiches at the food court are pretty good. I enjoy the 'roadshows' of individual producers when they're present. I enjoy the variety of "ethnic food" found here. The large muffins you had to buy by the dozen have been discontinued, but there's a deadly addictive new cookie (haven't got the box up here) with cinnamon chips with an odd name, smelling like a snickerdoodle, but texture of a mini scone. You'll find them on one of the bakery tables. I think we're on our third or fourth container. I encounter many nice and interesting people there, often falling into random brief conversations. Now if only a bus would go by there! I think it would take me three buses, or two with more walking from and to the one on Automation Pkwy! There is a reasonably good spot for dropping me off/picking me up to the left of the main entrance, nowhere near as messy as the area to the right, where most of the traffic and pedestrians accumulate. read more

The worst customer service I've ever seen. They void warranty's because they are busy. Never ever buy ur tires from here

Still good deals, lots of variety, convenience, food court, and fueling station. However, who thought up a roundabout entrance/exit???? Dumb! read more

Safe yourself the time in traffic just to get into this parking lot. This Costco is now surrounded by high rise apartment buildings, making it close to impossible to enter or exit. The roundabout in the middle of the parking lot offered a lot of honking, angry people. Soon there won't be a choice, the only way to go to this Costco will be on foot, and not being able to carry anything back home lol. It was like trying to enter The Shoreline at 1pm on a Thursday. I need a nap. read more

Costco Warehouses this location is off Coleman Ave. I often go to Costco where areas I am in or near. Food court, and other needs of in warehouse shopping, and Costco ages station at times for my vehicle. Since 2018 I have been driving 2 different Honda Oddysey Vans Silver, and Gold which both have utilized this Costco off coleman for gasoline fueling. Location has a wide lot, and open space parking areas. I am comfortable shopping here in store warehouses for every day needs essentials. I do have my own Costco membership card which all purchases of Costco either in warehouses or online purchases are just intended for myself and household only. Not intended for any other persons. Membership department sometimes are interacted with if needing either returning items which i do primarily use English in communications. Other times I would utilized self check out. -Christina (updated on 6/4/2025) read more

Costco - Supplies - Wholesale Stores Near Me - Santa Clara, California

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So we needed Ice for a party and we wanted to get it yesterday but they didn't have it but we were fine we will get it today on the party and the guy said they will have ice the next day so we said ok so we got there and they didnt have ice like dont say you do till your sure read more

Sad to say, I won't be coming back to this Costco again. 1) The employees do not display the usual Costco helpfulness. At all. I spent $300 today (my usual) and the checker acted all weird and put out when I told him I did not want one item as I had not seen the price. 2) The lady doing the bagging grabbed my big corned beef without telling me anything, gave it to another guy and told him to grab another one due to it not having a price sticker. The guy took forever to get back, I was already done checking out and paying and then he brought me a tiny one. I said that's not mine! Where is mine? Answer...sorry there wasn't a sticker. What?! Totally unacceptable. Are you kidding me? 3) Got 2 cantaloupes and cut into one tonight and it's gross inside, super over ripe and inedible. I WILL be asking for my money back. Last time I was at Costco they had overripe persimmons...still the same big price tho....this is shameful!! 4) In the milk section while looking for eggnog they had big gallon eggnogs that were expiring TODAY. Seriously? I did not realize Costco was now Grocery Outlet but with giant inflated prices. 5) I recently got sliced cheese that lasted only a short time before I noticed mold on it! I've literally never had cheese from Costco mold on me...this was a first, and shows me they are stocking old product that's ready to go bad. Buyer beware! As a long time Costco customer (been shopping at different locations for over 30 years!) I am very disappointed at this particular location. I will not come back to this store again, even if it's the closest to me. I will drive further to get better customer service and produce and products that are not expired!! Hopefully not all the Costco's have gone downhill!! The manager of this store needs to be ashamed of him/herself. Real douchy place. Bye Felicia. read more

I've only been here a few times. I noticed that most of the times, this location always has Japanese A5 Wagyu steaks. So, I came and got my share. In addition, also found something nice in the jewelry counter! I wish the location I normally visit carries these products read more

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These stupid scanners at the front are RIDICULOUS. I'm having contractions cause I'm almost 9 months pregnant and sent my husband in for water for me and milk for our first born(whom was in the car with me napping. The boxes are heavy and at the back of the damn store. He tries to scan and lets them know what's going on they wouldn't even let him through the door. I would have been fine to have him go grab everything and trade him at the front to go pay but they wouldn't even allow that which I don't understand because if he tried to use my card to pay they wouldn't let him. So annoyed read more

The customer support team, member services in particular, is outstanding. I was treated with patience, respect and understanding as I was trying to address a membership issue for my mother. Cecili, in particular, is a gem. To be honest, I was expecting to be quickly dismissed, but I was instead shown such kindness that I'm a Costco fan for life now. Of course the deals and selection are amazing. But, what makes this Costco outstanding is the employees. read more

I go to this location when im waiting for the traffic to die down. They built up the traffic light on the other side of the entrance so much better and safe now. Services is average just like other locations. They have more clearance and random sales products compared to other Costcos. read more

Please for the love of god google "how to drive in a round-about" before coming to this Costco. SMH. This Costco's traffic flow paired with the clueless drivers who don't know what to do at a round-about are shaving years off my life. read more

This is a great, very busy, stem to stern, COSTCO location and bring your automobile to fill it with good stuff from the store including food and groceries. Mostly I shop at this store for technology items (a great outlet for that), items for the home and even jewelry and flowers. If you have a shopping need or needs for the home and family and are in the Santa Clara, CA, area, consider this store. Membership required. Great! read more

I only ever come here for glasses and that will probably come to an end. Didn't come with my mom (who has a costco card) and was told I needed my own to purchase. No worries - I'll just get one now. I was told that wasn't going to happen the the girl checking cards. Is that really what your boss wants? Not to be making a sale? Sure Jan Whatever FINALLY got a membership. Gave them my prescription & ordered 2 pairs. One was really not what I ordered but whatever, it gets the job done I guess. didn't cost enough to really warrant complaining if I can see after all the issues I've had here. I come for the second pair today & "oh you don't need a costco card for optical" ARE YOU KIDDING ME??? read more

So as friends, family and Co-Workers (Yeah Jodi, Chris and Jenn I am talking about you!) ) will attest we have a obsession with Costco. So much so we have a set of Costco Rules we live by (after the review). This was a rarity, a location in our area we had been too once, but never bothered to review. It is set up much the way almost every one is setup, electronics by the entrance, the center area is filled with seasonal items, furniture, and clothes, and the rest of the U shape is filled with household items, food, baked goods, then medicines etc. Why 3 stars? The same reason we avoid this one even if we are in the area. It is a nightmare to get in and out of if its busy. They added a turning circle which would be great if people knew how to drive. The Rules 1) NEVER EVER go in hungry. That 25 gallons of dill pickle chips is much easier to resist on a full stomach.... true story there. 2) Avoid the free samples. People seem to lose their minds with this stuff. They abandon carts with crying babies, block isles, etc all to get that tiny portion of hummus. I have been shoved aside by someone desperate to get a free piece of cheese. Honestly I have seen more dignity from actual starving people in a disaster zone but I digress. 3) Avoid the weekends like the plague. 4) See #1 5) Go often. Costco uses alot of psychology and the fear of missing out is one of them. Odd items you must have pop up then go never to return. I CAN'T MISS OUT AGGGGGGG 6) Know your codes: At Costco any price ending in 0.97 means it has been marked down. Any price that is not a 0.99 or .97 such as say 0.49 means it has a manufacturers discount. and price with an * on it means its done and will not be reordered so stock up. If it ends in a .00 or a 0.88 a manager has reduced the price at that location to clear it out. 7) When in an unfamiliar city head to the Costco. They always stock local items you can't find at yours (like two pounds of single origin Kona coffee for 30.00 at the Kilaua / Kona store etc.) and have cheap gas. read more

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Self-checkout attendant handled all my groceries without wearing gloves, did not request permission before doing so, and caused a delay that held up the line. In my years as a Costco member, I have not encountered staff handling my items in this manner, especially without gloves. This practice raises hygiene concerns, particularly in light of heightened awareness about cleanliness. Furthermore, the attendant's actions led to inefficiencies, contradicting the purpose of self-checkout, which is to provide a swift and autonomous shopping experience. Next time I'll make sure to take off my hat, shoes, jacket and pull the change out my pockets before going through Costco's T.S.A. read more

I love Costco for many reasons. This location is one that I frequent. This location used to be extremely busy but I've heard that a lot of people moved out of California recently due to the pandemic and I believe this to be true because this Costco location seems to be much less busy since the pandemic. Costco is great for many reasons including providing numerous affordable food options for the local community. Additionally, I have been getting quite a discount on my prescriptions by using the Costco phrarmacy. For example, I have a prescription that I can get at Costco for $8 and the very same prescription costs $275 if purchased from the local Walgreens. One thing I will say is that you have to try out the GoodRX membership program when it comes to saving money on your prescriptions at Costco because it cost's about $9.99 a month, but this program could save you over $30 a month off of the cost of 1 prescription at Costco alone... so it's definitely worth the extra membership costs! read more

I really have no reason to give less than 5 stars to this Costco. First, there's a gas station right next to the Costco, second, the air pump is right directly in front of the gas station with two parking spots for people to pump air directly in their tires. Now, this is significant to me because I have had to put air in my tire a few times recently, so knowing that this resource was available, definitely made me happy and made the process way easy for me! Next, while Costco parking lots are never super easy, and often backed up, there IS parking available. Sometimes I park near the McDonald's that's close by, because it's just a little bit more open of a lot. This Costco is also fairly clean and organized, I now memorize where everything is, and I don't encounter any issues with this location. The food food court is located inside, there are plenty self-checkout stations available too, and that's a huge plus for me. So, all in all, no issues, and as long as you figure out parking (which is an issue with most Costco's), you shouldn't have any problems. Happy shopping! And just know that when you go on weekends, of COURSE they will be a little bit more busy. Plan accordingly :) read more

It's been a while since I've come to this Costco as it's further from us now. But we decided to venture here as I found out that they had boba ice cream and the Fremont location just seems to NEVER have anything all the other Costcos have and boy do I miss this Costco. The car traffic in and out can vary during the week/weekends and can be horrific to light but since there's other Costcos relatively around this one, there's lighter traffic at this spot in general. They do have self check out now which is GREAT. I'm glad this is common for all the Costcos now. I did find my boba ice cream here and it was like the clouds opened and the angels sang... Definitely miss going to this Costco. read more

Costco - Boba ice cream!!! - Wholesale Stores Near Me - Santa Clara, California

1/18/25, was checking out our groceries at the the do it yourself checkout. Then scanner made alarm, asked the attendant on duty but asked what was the last we scanned, my husband didn't know so I told him it was the tomatoes. Then had an attitude which he's blaming us we got an attitude. He moved away and ask his co worker to fix the problem. This person was so patient and started everything again to scan. The first person shouldn't work in Costco if he got no patience to details. He was holding a clipboard maybe supervisor but hated his way of approaching people with simple questions. Costco will be our place for grocery but need people who work there with a good personality and strong patience. read more

Shoutout to Sammy, who works in the food court. They remembered me from a previous visit where I waited a long time for pizzas. They walked up to me today as I was ordering and apologized for the long wait from my last visit and made sure pizzas were ready for me before I was even done ordering. Thank you Sammy, you didn't have to apologize for how busy you were the last time. As someone who works in customer service, I really appreciated that great customer service from Sammy. Sammy provided an outstanding experience today. read more