Not that these reviews can change much for a CVS, but tried to pickup a prescription and pharmacist…read moreat Pickup said they were "waiting for more info from the doctor" and that I should get more info from Drop-off. Drop-off then told me to go to Consultation (after waiting in line for a while for a slow customer at Drop-off). Consultation told me that the prescription was for a $200 drug that I could alternatively get off the shelf. Why didn't pickup just tell me that instead of "we're waiting for more info from the doctor"? Because there was a long line. While it's bad enough falsely blaming the doctor to shorten the line, by sending me to another booth, I ended up making two more lines longer! So they used me to make their problem worse. Youch; it's sad when the operational inefficiency is more off-putting than bad customer service.

Goodness was I in luck that this place had two working Kodak photo booth! The touchscreens do not…read morework on the computer kiosk themselves, but there's a handy dandy old 2000 mouse that works perfectly fine! Hee. This particular CVS was rather busy and they had a eclectic bunch of things in snacks as well as presents for the holidays. I was printing some holiday pictures and since the photo department wasn't backed up, the lady was nice enough to print the one hour photos within my 5/10 minute wait! So I was very grateful for her printing my picture so quickly so I could be on my way! I will definitely come back here again!!

Dear CVS, I really…read morethought you'd just be like the others. Easily accessible most hours of the day and generally nice to look at. Boy, was I wrong! I can only get a hold of you during the part of the day in which I am super busy. Unfortunately I'll have to switch back to your more accommodating friends to get my needs met. Sadly, Dopesauce __________ Happy Two-Star Tuesday! This is definitely not my favorite CVS. The pharmacy closes at 6pm! And doesn't open until 10am. That is the narrowest margin for a pharmacy that I know of. TIP: If you have a regular 9am-6pm job, this is not the pharmacy for you. You won't be able to pick up your prescriptions! DATE TIP: Not my idea of a good time. I moved all my prescriptions back to a CVS that's open until 9pm. Much better time for a date.

There was only one person working the counter in the front. It took 15 minutes to pick up photos…read more I ordered just 10 photos. I only got 8. The order goes through the app, the machine prints them, and the photos get put in an envelope. How do they mess that up??

Mostly a Drug store now, the other items they sell are sparse. Drinks or alcohol few frozen…read morefood items and of course ice cream cones for now. There are a few other stores in the area selling grocery food. items.

My prescription order and pickup was speedy. The attendant smiled and asked questions!read more

I recently transferred my prescriptions from Costco to Walgreens…read more All pharmacists I spoke to on the phone were polite and helpful--a very positive experience.

This is the worst pharmacy you can choose, ever. I called them 3 times to confirm they had the drug…read moremy husband needed after a major surgery. After I go in, they tell me they can give me half of the ordered dosage and I need to "void" the rest. Yeah try telling that to someone with a 10/10 pain. I will be changing my pharmacy. Stay away if you need critical time sensitive medication.

Came here for Taiwan passport photos and they have a desktop with user friendly screen to specify…read more4.5 cm tall × 3.5 cm wide photos. It automatically sizes crown of the head to the chin to be within spec. Submitted photo along with application to TECO and didn't have any problem with photo. Note: TECO is very picky about both ears appearing on the photo especially for ladies.

This is my local Walgreens. What I love is there are always a tons of clearance items here, ALWAYS…read more What I don't love? Almost everything I come to purchase is locked up! It makes shopping difficult, because I always have to track down multiple employees to do my shopping. What I love? The employees! They're always pretty friendly no matter how understaffed they are. And I guage how much I like a new employee to their response when I ask if they know my childhood friend, Daniel. It's Daniel who makes shopping here the best: no fake small talk, no intention of fake customer service, just real, raw, wonderful interactions. What would make this place five stars? Honestly, the employees always do. But occasionally I watch certain policies enforced that make me cringe, so I'm fairly certain it's just tough for me to GENUINELY support a major corporation. I prefer small businesses, and I'm proud to let my bias show.

Mixed experience here. I ordered an item for pickup…read more To my surprise, I got a notice that someone has picked up my order. I panicked and called. Marc assured me the item was there. The item was indeed there. Marc was friendly and awesome! Reading online, it seems like this pickup notice bug is very common. If Walgreens could get that fixed, this review would be 5 stars.

If there is a score less than 0 then that's what this pharmacy at Walgreens at this 121 e el Camino…read morereal will get from me. 1. They are short staff at any time of the day 2. Lines are kept long coz there's only one window serving, no line for disabled or the elderly. 3. Staff in the pharmacy are over worked so there is no customer rapport. They lie about filling the prescription and say they don't have the stock but when the customer raises her voice and complaints... the supply is automatically filled in less then 30 minutes! (Meaning you have to threaten!) 4. They don't even say sorry when they make a mistake in giving you the wrong medication 5. Pharmacist here are not knowledgeable so be aware of your own medication... SO DO NOT EVER COME TO THIS pharmacy The worst!!!! Ever !!! But check it out yourself and tell me if I'm lying....

Since 2021 I have been going to CVS for all my immunizations, given by David Le. I have been phobic…read moreabout needles from a young age due to very unpleasant experiences. David Le has changed that attitude. He has been very patient and I rarely even feel the prick of the needle. It's hard to overstate how important it has been to have found someone I trust to give me the shots I need. David is a compassionate, soothing, wholly professional and lovely man. I'm grateful to have found him.

Picture if you will: two self checkouts, one broken and the other being used. The customer standing…read moreat the "working" self checkout was having problems with her purchase, but the cashier (brusque Indian woman in her 50s) rudely kept telling her repeatedly to "follow the instructions," although the customer was clearly confused. The cashier never helped her. I waited six minutes in line patiently (one person ahead of me) while she slowly rang up an elderly lady, which is just fine with me, because not every store can be staffed to help all customers at all times. This is a hard job, and I understand that these employees have to deal with rude customers all day. I finally handed my item to the cashier with a smile. The cashier's first action was to berate me for not using the self-checkout. When I started to explain that I got in line because one self-checkout was broken and the other was being used, she interrupted and dismissed me with a wave of her hand, berating me (again) for bringing her a pair of sunglasses (the only pair that fit me!) which had a barcode that wasn't working in her scanner. All this time, she's criticizing a young kid who's working behind her. She refused to help me, refused to let me explain why I couldn't simply bring up a different item which might have a different price. I don't work at CVS. I don't know what to look for. She just began fighting me on it, like it was the most natural thing in the world for her. I threw up my hands and walked out of the store without a purchase. Read some other reviews on this app. There's at least one talking about the same person, the same behavior. I don't care how long I have to wait in line. Like I said, I have compassion for stores that are understaffed and under-trained. I also have endless patience for this kind of thing usually. If anything, I'm the person wanting to make someone's day better if they're having a bad one. But this cashier was needlessly antagonistic, not just to me but to every customer and employee around me, creating an atmosphere and experience so unpleasant that now I'm logging on to f***ing YELP to write you a novel about this CVS location and warn you off it.

Very nice and helpful pharmacy! Lines aren't very long, staff is helpful on the phone, recommended!…read more Not sure why there's bad reviews

Last year, around September, I was shopping at this Safeway and decided on the spur of the moment…read moreto get my Covid vaccine booster. I didn't have my insurance information on me but mistakenly thought that the shot was still free. The pharm tech told me that it wasn't and that I would need my insurance card. I told her no problem and I would come back and get the shot with my card. She then proceeded to explain to me that it was no longer free/paid for by the government and I would need to pay or show my insurance. I agreed and said I would come back. She went on repeating herself slower and louder, as if I had trouble understanding her. Today, I made an appt online, showed up with my insurance card and vaccination cards. Another pharm tech could not find my appt and asked me to check my email and SMS accounts. I tried but both the wifi and wireless connectivity were not working. I told her that no problem I would come back later. She then told me that I should check my SMS text account. Again, I told her that the wifi and wireless connectivity were not working (no bar on wifi, and 1 bar on wireless on my iPhone). She told that i should open up my Messenger account to check. Again I showed her and told her that I couldn't connect and would come back later. I am not sure where these pharm techs get their customer service training but both experiences showed a distinct lack of listening skills and touch of condescension. Wonder whatever happened to customer service? I know that pharmacies get swamped but a bit of listening skills would have saved both of us a lot of frustration. It's odd, cuz I shop at this Safeway several times a week and have always received great service from the store, deli, butcher, produce, bakery, checkout, and management staff. But the pharmacy staff is the exception!!! BTW, I will be driving out of my way to Walgreens to get my Covid vaccine booster and prescriptions going forward. I did complain to the store director. Caveat emptor, avoid this Safeway pharmacy unless you enjoy being condescended to and like to be frustrated by pharm techs who have very little listening skills.

This Walgreens location is convenient. The pharmacy is always very helpful. I tend to call in for…read morethe status of my prescriptions and they usually help me with my prescriptions quickly. They are usually very helpful and they can be very quick to respond.

The Cafe on a regular basis is not set up. It opens at 6:00am. Today I was asked to move at 7:00am…read morebecause he wanted to wipe my table. I said it is clean. He said I had to move. He furthermore said that I had to have purchased Starbucks food to sit there. This is not true. Therefore Safeway you get a 1. This is the same male that didn't have the Cafe set up at 6:00 am another time. Management step up to the plate.

ok bros. Today, I…read morewas a space cadet. but I'm a broke space cadet so when I show up with a cart full of stuff and ask to price check half of it, I KNOW am every checkers worst nightmare. I don't care how friendly you are, that's just effin annoying. yes, I have worked retail and understand. I am sorry. I just lost a pet and then went to the dentist for an intense cleaning I wasn't ready to go home to an empty house so.. I went to peruuuz the clearance section. Sometimes things make it into the clearance section that aren't actually on clearance so you have to be kind of careful. With my absolutely stuffed cart seriously... full of stuff, I pulled up to the checkout line. I waited an incredibly long amount of time because the checker was being absolutely delightful to someone who required a lot of assistance. The person in front of me commented to this checker how they have the patience of a God. I was about to say the same thing. I mean, she didn't even look put out. She was still just as friendly and just as helpful with the person in front of me. When I finally pulled up, I explained to her that I needed to be quite careful with what I purchased because I am broke let me tell you she was just incredible. She told me the original price and then discounted price, then explained how much of a percentage it was off Each item on clearance! THEY WERE FAST. She totally understood that I just couldn't buy things unless they were under a certain amount. I felt like I had a teammate --instead of someone making me feel ashamed or embarrassed, or that I was taking up too much of their time. She was fast, polite, super helpful, and incredibly understanding. Andrea, if you read this, you were the friendly person that I needed today and I appreciate you. A rare retail experience with a very rare and precious human. THANK YOU, ANDREA. -Blue haired broke weirdo in your line on Tuesday. xoxo

I purchased a helium tank online. After picked it up, realized that the tank was defective. I was…read moreunable to select option of return or exchange online, which was already frustrating. Then, when I brought it back, the person handling the return gave me a skeptical attitude as if I was returning it after use rather than because it was defective. The issue was clear: air was flowing out of the wrong pipe, making the tank unusable. This was a product defect, not buyer's remorse or misuse. The whole reason I purchased online was to save time and avoid inconvenience, but instead it created more hassle and wasted time. This was a very disappointing experience, and I expected better customer service and a smoother resolution from Target. Target can do better.