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    Rite Aid

    3.3 (52 reviews)

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    Recommended Reviews - Rite Aid

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    Photo of G C.
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    1 year ago

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    Photo of Aiko H.
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    2 years ago

    My prescription order and pickup was speedy. The attendant smiled and asked questions!

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    8 years ago

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    3 years ago

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    Audrey B.

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    Photo of Gil W.
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    2 years ago

    Shelves are largely empty of stock. CVS is much better stocked. If Trader Joes weren't nearby I would not bother.

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    2 years ago

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    3 years ago

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    5 years ago

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    Pam F.

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    2 years ago

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    Audrey B.

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    8 years ago

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    4 years ago

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    Pam F.

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    4 years ago

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    Pam F.

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    Photo of Debbie C.
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    5 years ago

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    Pam F.

    Glad to have you a member of the Rite Aid family, Debbie!

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    17 years ago

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    16 years ago

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    6 years ago

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    Pam F.

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    3 years ago

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    Audrey B.

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    5 years ago

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    Pam F.

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    9 years ago

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    18 years ago

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    13 years ago

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    18 years ago

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    8 years ago

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    4 years ago

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    Audrey B.

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    5 years ago

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    Pam F.

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    14 years ago

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    11 years ago

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    6 years ago

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    Pam F.

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    8 years ago

    1 hour wait for 10 penicillin pills. Get it together already! 3 employees standing around looking at 1 computer. This is ridiculous.

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    15 years ago

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    10 years ago

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    15 years ago

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    16 years ago

    Do not use this pharmacy. They will loose your prescriptions. Not a very good way of doing business, don't you think?

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    14 years ago

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    10 years ago

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    13 years ago

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    11 years ago

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    16 years ago

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    Page 1 of 2

    Ask the Community - Rite Aid

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    CVS Pharmacy

    CVS Pharmacy

    2.2(84 reviews)
    5.2 mi
    •$$

    I never thought I'd write a review for a CVS, but was very happy about my experience here…read more First of all, this store is always deserted so you never need to wait in line for the knick knacks that you quickly need to grab, be it over the counter medicines, birthday cards, or photo prints. I printed a bunch of wedding photos because CVS had free 8x10s advertised online. When I first printed my 4x6s, the quality came out poorly. I talked to Scott and he helped me reprint everything (he even continued to reprint photos that were blurry until it came out really nicely.) The quality looks great considering how dirt cheap the photos are, especially compared to Shutterfly/Mpix etc. It was also nice to get them instantly vs waiting a couple weeks as people in the office wanted to see some prints. TL;DR - there's never any lines and the team was really helpful!

    I had a terrible experience today with a young, inexperienced cashier. I wanted to exchange a new…read moreitem; an ankle brace I bought yesterday at a different CVS which was the wrong size. When I went to this CVS today to exchange the ankle brace for the same ankle brace in a larger size with my receipt, the cashier refused to process my exchange. He said the store policy is to refuse exchanges and make the customer get a refund on the item they don't want and re-purchase the same item instead which makes no sense. He also admitted he doesn't know how to do an exchange. I explained to the cashier that I purchased the original item with a $2 off CVS coupon which means I would have to purchase the same item in a larger size for full price; meaning I would lose my $2 off CVS coupon. The cashier didn't care and made me refund my item and re-purchase it in a larger size for full price. When I looked at my receipt, it showed that I was over charged by $1. When I took a picture of the original price on the shelf and showed it to the cashier, he was reluctant to give me a $1 refund but finally gave me $1 from the cash register. This made no sense since I paid for my item with credit card, so the refund should have been with credit. Refunding with cash instead of credit means their money count will be off when they count the money at the end of the day. When I got home, I looked at the CVS website and found their exchange policy which states you can return new merchandise within 60 days if you have a receipt. When I called CVS to speak to a manager, the same cashier told me the manager was out on leave and he was the interim manager. When I told him about the CVS exchange policy which he initially denied existed, he still insisted that their store policy is to refuse exchanges. This cashier needs to be retrained! Making up false policies because you are too lazy and incompetent to make the effort to do your job properly is really bad customer service. I won't return to this CVS again. It's a shame since the store is nice with lots of great inventory.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    El Camino Health Outpatient Pharmacy - Hours

    El Camino Health Outpatient Pharmacy

    5.0(3 reviews)
    2.3 mi

    I had a great experience with the El Camino Hospital outpatient pharmacy. I was being discharged…read moreand my Dr. sent my prescriptions, for me to take at home, down to the pharmacy while I was being discharged. I called the pharmacy, while the nurses were getting my discharge papers together, to make sure they had my insurance. I spoke with Connie, the pharmacist on duty. She found me in their computer system and let me know my insurance info was there. As soon as I hung up with her, my husband went downstairs to wait for the prescriptions. While my husband was headed to the pharmacy. My nurse gave me my discharge instructions and I was ready to go. My husband arrive back to my room, just as the nurses finished up with me, with all of my prescriptions in hand. I couldn't believe how fast they filled my medicines. My husband was only gone for 10 minutes. He came back just in time to help me pack my belongings and check out. Thank you Pharmacist Connie for the speedy filling of my prescriptions and for your kindness you showed me on the phone. I really appreciate it. It's very nice and convenient that El Camino Hospital has a pharmacy that patients can use before going home. If my Dr. had sent my prescription a to Walgreens, they probably wouldn't have been ready until the next day. I highly recommend using the El Camino Health Outpatient Pharmacy for the convenience and excellent customer service.

    I have been here several times over the last six months, every staff member I have worked with has…read morebeen amazing. There is never any line to pick up medications. You can message them through the app. They answer the phone very quickly. Such a better experience than CVS.

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    El Camino Health Outpatient Pharmacy - Vitamins

    Vitamins

    El Camino Health Outpatient Pharmacy
    El Camino Health Outpatient Pharmacy - Inside

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    Inside

    Safeway Pharmacy - Unmarked room in the back of the store, next to the wine cave.

    Safeway Pharmacy

    2.8(9 reviews)
    4.1 mi

    I'm my 97 yr old dad's caregiver and I finally decided to switch him over to Safeway vs Walgreens…read morefor his pharmacy needs. Safeway's pharmacy so far has been great compared to the nearby Walgreens in downtown Los Altos! I love that it's not some sort of long process on an automated system to speak to an actual human being. The voice prompts with Safeway's system get ya a human very fast and also you can enter your prescription fast too. Also, not sure if it's cause I always go in the middle of the day, but there's seldom too long a line at this one. Whereas, at the Walgreens, the staff behind the counter moves very slowww there with lines being at around 10-15 people each time I go. I heard a ton of customers moved over to this Walgreens after they closed the Rite Aid over at Homestead. Well, they can have it. I hope they don't discover the nearby Safeway. (Haha..I'm loving the short lines and quick process.) And plus, at least in my experience, they are friendly with nice personalities over the phone and they're very helpful in person too. I also thought the vaccines we've gotten here have gone well with a quick turnaround time. I am relieved to have switched my dad to this one. I live down in San Jose and have been very happy with the Safeway Pharmacy my husband and I have used for years so I finally decided it was time to get my dad set up at his nearby one too.

    11/4/21 signed up for flu shot and was told to come after 2:00pm…read more Have been 33 min since I signed the paperwork and now waiting. It's 2:34 pm standing in the lobby. Believe it or not: there is only 1 person attending this pharmacy. 10/21/25 Fly shots for 2 today. 3 staff members today. 2:44 pm. Waiting inside the visitors lounge. There are 4 people waiting. Finally. Done with our 2025 Flu Vaccination. Thank you Safeway Downtown Los Altos!!

    Photos
    Safeway Pharmacy - Comfy and professional waiting area.  Is this safeway or pamf?

    Comfy and professional waiting area. Is this safeway or pamf?

    Safeway Pharmacy
    Safeway Pharmacy

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    Rite Aid - drugstores - Updated September 2026

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