i've had pretty normal experiences here. today's visit was good-- the guy who helped me to find an…read moreitem was very nice, and the woman at the pharmacy who helped me get my prescription got me through pretty efficiently. it's a slow location for sure but it's been fine for me.

Basic hygiene is not a thing here apparently!! Today I watched as my pharmacist sneezed directly…read moreinto her hands, twice, all while wearing a mask under her chin...and then directly proceeded to hand me my medications. Needless to say I washed up super well after that, but was shocked to see a PHARMACIST lack even the most basic of hygiene practices. It was honestly such a gross experience that I'll be using a different location even though this is the closest CVS to me.

I was wondering if my communication skills is not good, I did like this store, and was able to find…read morethe items I need for my friends. It's the normal Walgreens, the customer service is just fine.

This is my favorite drug store. The pharmacy staff are amazing and remember you by your name…read more They are incredibly helpful and personable. It IS a busy store so there are Going to be times when you have to wait or are on hold for a while. But that is life. The store is clean and is kept well stocked.

Mixed experience here. I ordered an item for pickup…read more To my surprise, I got a notice that someone has picked up my order. I panicked and called. Marc assured me the item was there. The item was indeed there. Marc was friendly and awesome! Reading online, it seems like this pickup notice bug is very common. If Walgreens could get that fixed, this review would be 5 stars.

Bathroom is disgusting and there is no good excuse when there are plenty of staff in store and very…read morefew customers.

Husband got call that med was $120. When he went to pick up, he asked them to check if they ran…read moreinsurance and it was $6.50. Good thing he asked them to run insurance! We haven't changed insurance for two decades and we always use insurance. I don't know why they didn't do it this time. So make sure you ask them to run insurance

Pharmacy is a mess. Application says prescription is ready, then it's not when I show up. Usually a…read morelong line as they seem perpetually understaffed and often can't find prescriptions.

I never thought I'd write a review for a CVS, but was very happy about my experience here…read more First of all, this store is always deserted so you never need to wait in line for the knick knacks that you quickly need to grab, be it over the counter medicines, birthday cards, or photo prints. I printed a bunch of wedding photos because CVS had free 8x10s advertised online. When I first printed my 4x6s, the quality came out poorly. I talked to Scott and he helped me reprint everything (he even continued to reprint photos that were blurry until it came out really nicely.) The quality looks great considering how dirt cheap the photos are, especially compared to Shutterfly/Mpix etc. It was also nice to get them instantly vs waiting a couple weeks as people in the office wanted to see some prints. TL;DR - there's never any lines and the team was really helpful!

I had a terrible experience today with a young, inexperienced cashier. I wanted to exchange a new…read moreitem; an ankle brace I bought yesterday at a different CVS which was the wrong size. When I went to this CVS today to exchange the ankle brace for the same ankle brace in a larger size with my receipt, the cashier refused to process my exchange. He said the store policy is to refuse exchanges and make the customer get a refund on the item they don't want and re-purchase the same item instead which makes no sense. He also admitted he doesn't know how to do an exchange. I explained to the cashier that I purchased the original item with a $2 off CVS coupon which means I would have to purchase the same item in a larger size for full price; meaning I would lose my $2 off CVS coupon. The cashier didn't care and made me refund my item and re-purchase it in a larger size for full price. When I looked at my receipt, it showed that I was over charged by $1. When I took a picture of the original price on the shelf and showed it to the cashier, he was reluctant to give me a $1 refund but finally gave me $1 from the cash register. This made no sense since I paid for my item with credit card, so the refund should have been with credit. Refunding with cash instead of credit means their money count will be off when they count the money at the end of the day. When I got home, I looked at the CVS website and found their exchange policy which states you can return new merchandise within 60 days if you have a receipt. When I called CVS to speak to a manager, the same cashier told me the manager was out on leave and he was the interim manager. When I told him about the CVS exchange policy which he initially denied existed, he still insisted that their store policy is to refuse exchanges. This cashier needs to be retrained! Making up false policies because you are too lazy and incompetent to make the effort to do your job properly is really bad customer service. I won't return to this CVS again. It's a shame since the store is nice with lots of great inventory.

Everything you could want from a pharmacy…read more It's very small. I like small local pharmacies much better than the big box ones. Very prompt, communicative, and quick :) I got my prescription transferred & filled here in very little time. Literally no complaints!

So grateful they were able to get me a Covid Vaccine booster shot for Pfizer super last minute. I…read moretried do a walk in at CVS and they were rude and unhelpful. I did a quick Google search and found Jade 2 just a couple minutes away. They originally said they were fully booked but gave me a call back when a couple people no-showed. I was extremely grateful and the process was very efficient. I walked in, filled out the form, got the shot, and was on my way within a few minutes. I am very afraid of shots and needles but she made it quick so I didn't have much time to be anxious. I would very much recommend getting the Covid Vaccine here if you can get an appointment! The experience is much better than a CVS or Walgreens.

The pharmacy staff are fabulous!! Very helpful and knowledgeable. Much better than Walgreens!…read more The rest of the store needs some work. Broken freezers and no available restroom for shoppers...

Service is ok, but sometimes the count is wrong…read more I split my business between Mountain View and Truckee with Truckee giving the best service. Beware both locations take an hour off for lunch. Lines can be long. I suggest taking a photo of actual hours they are open. And visit accordingly.

I had a great experience with the El Camino Hospital outpatient pharmacy. I was being discharged…read moreand my Dr. sent my prescriptions, for me to take at home, down to the pharmacy while I was being discharged. I called the pharmacy, while the nurses were getting my discharge papers together, to make sure they had my insurance. I spoke with Connie, the pharmacist on duty. She found me in their computer system and let me know my insurance info was there. As soon as I hung up with her, my husband went downstairs to wait for the prescriptions. While my husband was headed to the pharmacy. My nurse gave me my discharge instructions and I was ready to go. My husband arrive back to my room, just as the nurses finished up with me, with all of my prescriptions in hand. I couldn't believe how fast they filled my medicines. My husband was only gone for 10 minutes. He came back just in time to help me pack my belongings and check out. Thank you Pharmacist Connie for the speedy filling of my prescriptions and for your kindness you showed me on the phone. I really appreciate it. It's very nice and convenient that El Camino Hospital has a pharmacy that patients can use before going home. If my Dr. had sent my prescription a to Walgreens, they probably wouldn't have been ready until the next day. I highly recommend using the El Camino Health Outpatient Pharmacy for the convenience and excellent customer service.

I have been here several times over the last six months, every staff member I have worked with has…read morebeen amazing. There is never any line to pick up medications. You can message them through the app. They answer the phone very quickly. Such a better experience than CVS.

Mostly a Drug store now, the other items they sell are sparse. Drinks or alcohol few frozen…read morefood items and of course ice cream cones for now. There are a few other stores in the area selling grocery food. items.

My prescription order and pickup was speedy. The attendant smiled and asked questions!read more

It's the best!!!! Walk ins available for flu and covid shots now!!! Check in with the store. A good…read moreold convenience store feeling

This location is very convenient to get to as it is in a walkable area. The pharmacy can get packed…read moreduring rush hour but during the day or later evening it is easy to pick up quickly. I love that they are open late and open sundays as well as the fact that they have a drive through. The pharmacists are always accommodating and will work with you in case you have any special requests. The retail section is stocked well.