I realized today, that I needed some address labels for my holiday cards…read more I went online to my Walgreens app and placed an order. Exactly 9 minutes later, I received notification that my order was done! How cool is that? Thanks, Sergio-your MP staff is amazing!

My experience at this Walgreens was incredibly disappointing…read more My 84-year-old father is currently in a skilled nursing facility recovering from serious health issues. His physician called in a prescription yesterday for what appears to be conjunctivitis (pink eye), and he has been waiting for treatment. I arrived at the pharmacy counter at approximately 1:28 PM. The pharmacy employee greeted me, pulled up my father's information, and discussed the prescription with me. After already beginning the transaction, she suddenly informed me that it was now 1:30 PM and the pharmacy was closing for lunch. Without offering any assistance, empathy, or attempt to complete the transaction, a metal security gate was lowered and I was told to return in 30 minutes. What bothered me was not that the staff took a lunch break. Everyone deserves a lunch break. What bothered me was the complete lack of compassion and customer service. The employee had already accessed the prescription and was actively assisting me. Knowing the medication was for an elderly patient in a skilled nursing facility who had already been waiting since the previous day, a little common sense and courtesy would have gone a long way. Healthcare is ultimately about people. In this case, I felt like a clock mattered more than a patient. Based on this experience, I can understand why this location has struggled with customer satisfaction ratings. I sincerely hope management takes a closer look at how patients and caregivers are being treated.

This little pharmacy is right across from Menlo College and the pharmacist is very nice and seems…read moreto have a neighborhood following. I got a coupon in the mail for free H1N1 nasal flumist after the panic subsided and went on over. It took just a few minutes, was administered onsite with no side affects or pain, and it really was free. I'll be back with a new prescription or to buy some cards soon to show my appreciation.

Great customer service. Rocio was great in helping me in the photo department, excellent…read morecommunication and excellent customer service because of her I'll come back Lots of parking great team.

Legendary hellscape. They relocated across the highway and it got worse. The employees are all fine…read moreand yet there's something broken about this entire place.

The pharmacy section of the store seems to be doing regular business, but the rest of the store is…read morea ghost town of empty shelves. No one seems to know what is going on.

Empty shelves, so sad. Its going out of business. Maybe just close it up rather than watching it…read morewaste away right now.

Everything, and I do mean everything is locked up…read more I get some things but whole aisles and no one to unlock them? Waited forever just to get some eyedrops ...ridiculous. The cashier who couldn't do two things at once, scan items and hold the item at the same time was also a joke. When the phone rang and he answered it, it added another 10 minutes to our wait time. With this kind of customer service this Walgreens is bound to shut down.

Pharmacy: they really don't care about their customers. Long lines making people stand in lines…read moreinstead of taking a number. They say they will have your prescription ready in 10 minutes. 20 minutes later they tell you there out of what you need. Then we ask if they know if f other Pharmacies have it and sometimes they won't even look it up. When ask if they could call the other pharmacy, they say "Oh We Don't Do That". While we were there a customer said he had been waiting over a hour and asked for the manager and she said "I am the manager and you can leave if you don't want to Wait" They REALLY DON'T CARE ABOUT THEIR CUSTOMERS

I would give the pharmacy 5 stars but the new virtual phone non assistant drops my satisfaction way…read moredown- if I stick with the app and found into the store it's very good. The CVS Sharon heights always has a pharmacist available ( you may have to wait a hot minute- ) you can discuss your medications and insurance issues. If you message the pharmacy (on the app) pick your Rx and chose options, pick the RX tell them the issue , check call back and leave you number - I've been called back every time . You do have a virtual assistant and I personally hate this !! I am not sure with the new improved virtual non human you can leave a message !!!!!!!! It is a maze of promotes and not the best AI. So in store they have expanded the size of the pharmacy - which improves the staffs work environment . They work really hard back there they get 5Stars . If you use the app go in the store and have the barcode line you only need the barcode for oneRX and they will pull up all your RX's. The pharmacy for us has been great for 6 years. The old phone system was much better than this improved one.

God awful, just horrific - really depends on who you get, some pharmacist are nice, other personnel…read moreare just truly god awful human beings and incredibly disrespectful to elderly.

I wanted to give a shoutout to Ulises for always having a great can do attitude and service always…read morewith a smile!!! Great job always Ulises!!! You and all are appreciated!!! I also wanted to appreciate Chester and Eliana for ALWAYS being very helpful!!! People? This store has awesome workers!!! I love it here!!! Jim H

This review is only for the checkout person, Elvis. The…read morestore was overly packed, and honestly, I couldn't get help to locate a few items. I finally walked up to the front checkout area, and I must have looked like I needed help. Elvis was between customers and asked me, what I was looking for. He smiled SO genuinely and kindly. He quickly and succinctly told me exactly where my item could be found. Thanks, Elvis! You're awesome!

I went to submit a coupon for Freestyle Libre 3 based on a promo. I didn't understand the promo and…read morethe cashier clarified for me that I would only get 1 sensor as I was confused by Libre 3 and thought I would get 3 units. The pharmacist yelled from the very back and said "nice try" implying I was trying to manipulate the promo. I was insulted and yelled back that I was not trying to con them I just needed the clarification. I don't know where this rude unprofessional man came from but in my years of living in Menlo Park I have never ever tried to get around something for free. He should not be allowed near customers of Safeway. Based on all other feedback here I'm not that far off in my view.

Getting through on the phone is a nightmare. You can be on hold - or they can even answer and ask…read moreif you can hold - but after several minutes it will just go to the full inbox. I easily called 10x about transferring a prescription and never got through. Also, when I finally reached someone the young male rep told me I had to call my OLD pharmacy. I told him I had done that and no, it was the new pharmacy that had to call the old, so he took my info and... did nothing with it. I went in that afternoon and no order had ever been placed. If you have any other options besides Safeway Menlo Park Pharmacy I would absolutely go elsewhere.

I came to this Target, while in the area. To pick up a few items that I needed yo restock up on for…read moremy place. Because my local Targets are based on the Targets (Daly City, South City and San Francisco). I'm used to a certain level of product availability, coordination between staff members and Customers and finally, the parking lot are is a nice sizable space that should fit a large amounts of cars but to be honest it doesn't. This location doesn't necessarily meet all of this key points but as a Target store. They still meet the basic requirements and needs. The produce is great and fresh. The isles are fully stocked, even if it's lacking some key products that I can find closer to the Peninsula. The bathrooms are clean the isles are clearly visible and marked by signs for customers to navigate easier. These are basic necessities that are so very important as a customer. Now, for the things that can really use some improvements. Before you even get into the store. The parking is rough, to say the least. Because this Target is located in a strip mall and not in its own private lot. Parking can be a free-for-all. My personal recommendation, the earlier you can shop the easier it is to find a space. Let's put it this way to be nice. Some of the staff aren't the most comfortable in their roles. Their body language and attitude, can really use some adjusting. Not all but some do need better training. Whether it's because they're not having a good day or they're just not happy. Staff need to do better. Especially when dealing with the public. The value is always great at Target but pointless if you can't stand being in the store. There's always room for improvement, and improvement is needed in key places. The drive-up/ order pickup is also an issue. I made an online order with products that were shown to be fully in-stock. An hour later, I was sent a notification that half my order was ready but the other half was not available. How? if everything online was shown to be in-stock. Although, I was bothered I went to pickup the order anyway. Parking sucked because customers used the order pick-up spaces as regular vehicle parking. When I finally found parking, I got my order and drove off. A few of the items were completely wrong. Causing me to go back and fix the error myself. The staff have to-do better, they just need to find it. Please make sure that all drive up and go orders are accurate before releasing items to the customers. and not giving someone else's order out. You can easily kill an hour or two here just window shopping or actual shopping. Imagine the kinda fun you can have with kids in tow. Just make sure yo have an idea of what you want and not rely on staff for help. It's hit or miss on how it will affect your experience.

I visited Target to make a return and had a disappointing experience at Guest Services…read more As I entered the store, I turned the corner with my items in my arms and saw that no one was waiting in line. Two associates at the counter saw me approaching but continued their conversation with each other. When I reached the counter, I opened my Target app and displayed the Wallet barcode for my return. One associate looked at me and sarcastically asked, "What's this for?" I replied, "For my return." She completed the transaction, but immediately began talking to the other associate, saying, "People just put their phone up and don't know what they want--pickup, return, purchase?" I was standing right there and felt she was criticizing me in front of both employees. The comment was unnecessary, unprofessional, and made me feel embarrassed as a customer. I had done nothing more than present the barcode required for my return. What upset me most was the lack of courtesy and respect. Rather than feeling helped, I felt mocked. I believe customers deserve to be treated professionally, especially when they are standing at the counter within earshot of the conversation. I left the store feeling disappointed and would have appreciated a sincere apology for the associate's behavior.

This store hides in a place that's hard to find. The service is good. The pharmacists are very…read morenice, professional, patient and efficient.

I thought all pharmacies were late, sloppy, and inefficient until I tried this one. They are always…read moreon top of it and helpful.