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    Menlo Square Pharmacy

    4.0 (1 review)
    InexpensiveDrugstores

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    16 years ago

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    CVS Pharmacy

    CVS Pharmacy

    2.0(102 reviews)
    2.4 mi
    $$

    I would give the pharmacy 5 stars but the new virtual phone non assistant drops my satisfaction way…read moredown- if I stick with the app and found into the store it's very good. The CVS Sharon heights always has a pharmacist available ( you may have to wait a hot minute- ) you can discuss your medications and insurance issues. If you message the pharmacy (on the app) pick your Rx and chose options, pick the RX tell them the issue , check call back and leave you number - I've been called back every time . You do have a virtual assistant and I personally hate this !! I am not sure with the new improved virtual non human you can leave a message !!!!!!!! It is a maze of promotes and not the best AI. So in store they have expanded the size of the pharmacy - which improves the staffs work environment . They work really hard back there they get 5Stars . If you use the app go in the store and have the barcode line you only need the barcode for oneRX and they will pull up all your RX's. The pharmacy for us has been great for 6 years. The old phone system was much better than this improved one.

    I'd like to tell you a story of such appalling behavior that I am dumbfounded…read more My latest experience, because so many have been truly awful at this pharmacy, was my need to get a medication for oral surgery I'm having the following day. I was only picking up ONE PILL. I was charged $15! I am a senior who is on State Medi-Cal so my medications are covered. But instead of trying to help me, the pharmacist went out of his way to demean me. I had gotten the medication previously and it was completely covered. I was given no explanation why this was happening. The only reaction was a snide remark offering that I could take it or leave it! I know that pharmacies can offer a discount but I wasn't offered that. Even after I told the pharmacist that I was currently in food stamps and paying $15 for one pill was so difficult for me., All I received was a cold hard stare. I saw no humanity at all. I had no choice, I either took the medicine I needed or cancel the oral surgery I have scheduled for tomorrow. When things like this happen, it truly makes me so sad that something like this could happen.

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    Menlo Square Pharmacy - drugstores - Updated May 2026

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