Deeanna, thank you for helping me with copying and framing my children's photos. In a difficult…read moretime, you made my day. Thank you for staying and making sure I finished the photo project. Thank you for being a human when I needed help.

The most incompetent, lazy, customer hating group of idiots ever assembled in a Pharmacy. They…read moredon't answer the phone and, if you go down there they will likely give you the wrong order or say they have no perscription. Their so called Text service, where they are supposed to text you when your order is available is almost never used. I assume it's because these lazy idiots don't support it. It is absolutely unbelievable that a big company like Walgreens puts up with this nonsense.

Always ready when promised. Knowledgeable about insurance. They delivered once for free when…read moresomething was delayed.

I come to this spot for SpeedX package drop off since it is the closest one. Unfortunately , the…read moreworkers here will deliberately ignore you and make you wait 15+ minutes for a package drop off even if they see you standing there with a package. There was other customers as well, and they don't bother letting you know they'll be right with you or if I can just leave the package there which will be scanned later. I had to ask if I could just leave the package instead of waiting around to have someone help me. The girl working also was super dismissive when I asked too. Terrible.

I'm adding a 5-star review to my 5-star store & pharmacy review, I can count on Amy to answer my…read morebeauty product questions from make-up to sunscreen. What would I do without her?!

This is a sweet store located in Los Gatos and we are welcome into the store each and every time!…read more Today was Valentine's Day and first thing this morning a clerk not only greeted us but was dressed so festive in a wonderfully decorated Valentine's Day hat! It was awesome and so fun to see someone love the holiday and who's willing to bring cheer to her customers! Finding items in the store is easy an and check out is quick. No complaints!

This is a smallish Walgreens in a strip mall that is usually not crowded. Friendly staff and it was…read morean easy in and out.

What a fun adventure!…read more What a comedy of errors worthy of a Shakespearean play. Imagine the silly faces we all made when we realized the 3 Diet Dr. Peppers rang up as 3 for $13.99, when the price was advertised in the aisle as 3 for $10.99, but the in-store display advertised 3 for $9.99, and the app advertised them as 3 for $8.99, but we ended up paying 3 for $7.50. This new math is crazy! The fun began when the cashier and manager engaged in a whimsical back and forth regarding the in-store display, which they claimed was only for regular fat Dr. Pepper and not the diet version. The face I made should be a new emoji! Imagine if Huh and WTF had a baby and that baby did a face-off surgery with the confused John Travolta meme. Then, I looked online to see if we could figure out if it's 9.99 or 10.99, but the website said 8.99. The manager laughed warmly with a great smile, and by laughing warmly with a great smile, I mean that she decided to help other customers for 14 minutes. In the end, I should note the manager gave me even a further discount. And as I left, the cashier was very thorough and thoughtful to make sure I paid for my newspaper, assuming it had perhaps been refunded. I could almost hear her brain say, "Get off my lawn" as we left.

I should have clarified in my original review that all of the staff here are very consistently…read moreawesome. (Excluding the pharmacy which I've never used and cannot comment on.) The only big issue here is the line that develops. I will say that the store is a bit cleaner, better stocked, and more organized than it has been in the recent past. There's quite a bit more locked up (mostly the more female products: make-up, mani-pedi stuff, etc.) than I think needs to be but I understand why they have to. That said, the usual crowd in here is non-threatening and the store is definitely safe and in an excellent location. There are far worse locations to visit with a lot rougher looking patrons than this one. Overall I'm grateful it's right across the street from my apartment. There's also a lottery ticket machine in here if that's your thing and you don't want to make a second stop somewhere else.

Eerie vibes at this CVS location. It's closest to me so I've been going for about a year for…read morevaccines, meds, and photo printing. However, I'm gonna consider other locations now. Nobody here looks like they want to work here and customers I've seen don't appear too friendly. The line takes forever even when they got 2+ people at the register. Not much else to say. The CVS locations at Target are the way to go. Get photo printing into those and these standalone locations will be obsolete.

I just came in for a prescription pickup and am the only one here. They said they are filling it…read morenow and it will be an hour. My regular cvs is 30 min max wait, even with a line (they were out of stock, and I need this medicine asap). Then as I sat down to wait, I saw the brunette pharmacist with curly hair up in a messy bun make a joke about to her brunette coworker with glasses and they both looked at me and laughed.

Came to this CVS on Pollard in Los Gatos this morning looking for a few different things. I mainly…read morewanted new nail polish by OPI in a nice color for fall and winter which I was able to find easily. They have a good selection of OPI nail polish colors. I was happy to find that. However I was also looking for cotton balls and they were completely out of them. I asked a sales clerk, Leila, where they were and she confirmed that they were completely out. Later I asked her if they would order more and she said yes but didn't really give me much info about it. Seems like a pretty necessary item to have in stock but who knows these days with covid what can be available because I thought for sure Safeway next door would have them but they didn't either. It was easy to find cotton balls a few days ago in Hawaii though. I should have brought them with me back home! I gave them to my friend instead. I'll try ordering from Amazon. Other than that, my mom wanted Sudafed and Leila showed me where it was, so that was great, and I found bobby pins easily which I needed. Overall it was a good experience. The store was pretty nicely organized and had lots of fun stuff, I'm pretty sure I could spend a long time browsing in there and buy a lot of bonus stuff but I didn't do that.

I am really happy with this CVS. I've been coming here for over 25 years. Yes, they have their ups…read moreand downs, but as long as you've spoken with your doctor and your prescription has been sent in, you'll be just fine. They have a set of rules that they must follow, and they are often flooded with customers picking up medications. They have also installed new equipment to help speed up the prescription pickup process. Just have a little patience. Believe me, they want to help you, and they are doing their best to serve everyone as efficiently as possible.

This pharmacy Tammy is very rude to mental ill and disabled patients and thinks she's a doctor !!!!…read moreAnd making false accusations I'm gettin a lawyer involved because she don't release meds on time and other patients I've seen in there same issues , We will not stand for this pharmaceutical companies aren't doctors!!! Don't go here if u don't wana be judged or treated bad !!!!

Andrea is amazing!!! She always has a can do attitude and is always willing to help no matter how…read morebusy she is. . I'm grateful to her and her pharmacist and the team that is awesome as well!!! Thank you all for being the BEST of the BEST!!! Sincerely, Jim H.

More employees. The pharmacy drive through is a joke. I sat in my car for 20 minutes. I eventually…read morehad to park & go in. Then i waited in a line of 6 people. 1 person working helping customers.

I thought this pharmacy couldn't get any worse, but today I was hoping it would be my last time…read morehaving to visit this horrible pharmacy as I moved to a new area and had to fill my prescription here one more time. After having had my prescription refill request for hours, I showed up on my way home to get it. The assistants were very nice, but basically told me it wasn't finished and they weren't allowed to give me an estimated time. When the pharmacist herself came over to speak to me, she was downright hostile and completely unprofessional. She told me I should have my doctor's office just use a different pharmacy, even though they've had my prescription order for most of the day. I would avoid this pharmacy like the plague. This whole pharmaceutical system inside these stores needs to end. Clearly the system has failed.

Customer service? Do they have one? Their employees are…read morereally great, just sitting there poker face not doing anything helpful and still get pay.

Very helpful. Healthcare is difficult to navigate these days. I despise chain stores and these…read morefolks are friendly and kind.

Not a friendly pharmacist Wednesdays . I will never ever go in Wednesdays again…read more Stressful situation, totally stressed and overworked, pharmacist and unfriendly, and has no time to explain details