Andrea is amazing!!! She always has a can do attitude and is always willing to help no matter how busy she is. . I'm grateful to her and her pharmacist and the team that is awesome as well!!! Thank you all for being the BEST of the BEST!!! Sincerely, Jim H. read more

Walgreens - You all are appreciated!!! Thank you!!! - Drugstores Near Me - Campbell, California

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More employees. The pharmacy drive through is a joke. I sat in my car for 20 minutes. I eventually had to park & go in. Then i waited in a line of 6 people. 1 person working helping customers. read more

The prices here are insanity. I bought a few small items and it totaled almost $50.00. I was told I could sign up for Walgreens and get a discount (mind you there was a line of impatient customers behind me). I did so. Then the "buy one get one 50% off" didn't work...was expired though the sign was still up. The final price fr the few items? Over 41.00 dollars. It would have cost 30.00 at Amazon and I wouldn't have spent time standing in line and dealing with locked up items. I used to love Walgreens, but lack shoplifting laws and Amazon may have ruined the store and shopping experience! The woman working here today was pretty nice and calm, so the 2 stars. read more

Walgreens - OMG so expensive! 50 dollars -signing up for Walgreens 41 dollars - Drugstores Near Me - Campbell, California

The employees at this pharmacy are very uneducated and SLOW. Walgreens needs to do better. I would say the whole team is TRASH. Making us wait for hours in line is a joke. I will move over to cvs is this shit continues. read more

This review is for the pharmacy. They appear to be understaffed. Rude. Phone rings and rings. I had my prescription sent to them numerous times and they claimed to have not received it even though on my doctors end it said "sent". At one point, a staff member confirmed they had received my prescription but when I called back several hours later to check the status, I was told they hadn't received anything. Frustrating! I ended up having my prescription sent elsewhere. read more

This store is simply not run well. Just look at the overall rating and reviews. I went here to get a single photo print that said was ready. It took nearly an hour. The store itself looked like other Walgreens. Half disarray half organized. Common theme is lack of staff. There was no one in the photo area. I press the button and no one helps me for at least 15-20 minutes. While I'm there there are several people on the main checkout line trying to pay but no staff. However you see staff roaming around. If this was Oakland or some other ghetto area, everyone could have just walked out with merch. Finally someone helps me and the guy was unprofessional and seemed like he was in another world. Another customer came to use the photo automated touch screen and it wasn't working and he made a snide remark to her which prompted her to reply back that he doesn't have to be rude about it. It was a disaster. He found the folder of the photo print, and in the process of checking out, he opened the folder and said the print wasn't actually in there. After fumbling for sometime, another staff member opened the folder and the print was there all along. Like I said, he was out of this world. She leaves and I'm waiting to finally get checked out and he disappears in the back. After more time passes, the other employee comes back and I said I just want to go its been nearly an hour. She finally gets my receipt and in this process that guy comes back out WITH A REPRINT OF THE PHOTO. Like he didn't know what has just been happening this whole time. I took that survey on the receipt and the store manager responded. Clearly Walgreens is going downhill. Look at the reviews of all their stores. It's not good. Corporate needs to come down on all these underperforming stores. They should just stick being just a pharmacy. Walmart, Costco, and CVS seem to be running things much smoother. If you have a bad experience here--which likely you will--do that survey on the receipt. read more

Pathetic. They keep you on hold for 30 min then just hanging up. Hope the store will close soon read more

Totally inept. I don't know the reason staff shortage or just incompetence but it is impossible between the telephone updates and I don't receive email updates anymore. I thought it was just me but as I read reviews I see a lot of people are upset, what's going on? I didn't want to write this review for sure of retaliation but I have no choice because it's gotten so bad. Does the home office get this information? read more

The pharmacy has the worst service. They answer the phone by putting you on hold immediately. then, once they answer, they disconnect you.

If I could give the PHARMACY 0 stars I would! I have NEVER had such a horrible experience with a pharmacy not only once but EVERY TIME! This pharmacy has had me go several times without my medication. If I commit suicide it's because you refuse me my psych meds. read more

I would honestly give them a one star, but I did get my prescription, so I guess I'll do two stars not to be so mean. I know it was raining, and there were two cars in front of me, but I'm not too sure what happened with the pharmacy this particular day! It took me 45 minutes to get my prescription filled, which were measly pink eyedrops! Lol not only that but once I got to the front Check out window. That portion itself took me another 15 minutes and then the pharmacist spoke to me over the loudspeaker, granted, I lost my voice. She yelled at me a handful of times, and I had to motion to the gentleman at the register that I lost my voice in which he yelled to the other side of the pharmacy that I could hear her, but I couldn't speak. I'm sure they were busy, but I don't know why it would take me 45 minutes if I was the third person in line. Once I got to the front, I also noticed there were a number of people inside waiting for their prescriptions also and at least six people behind the counter! I don't know if I'll come back here again, but goodness! At least I got to read a bunch of emails And do some work from my car as I turned it off each time I moved up 10 feet! read more

Walgreens - 45 mins of my life in line- and I was car #2! - Drugstores Near Me - Campbell, California

Unprofessional unprepared gave me the wrong medication for somebody else. I have asked to have the medication delivered to my mom. They haven't done it for three years. They keep losing her insurance the worst service and pharmacy I have ever seen... will change asap. Enough is enough. read more

wow. I have never seen such incompetence in a pharmacy before. I wouldn't trust these people with vitamins let alone prescription medication. read more

Leo in Photo is awesome. He's SOOO patient w/ us old people who always "mess up" when trying to make a print at one of the computer kiosks. I wish I could give more than 5 stars. read more

It's clean and well stocked. It's a bit of a drive for me but worth it. The associates are friendly and willing to help.

Most useless pharmacy ever. The people who work here work slow and inefficient, it's hard to believe they made it through any education at all. You could walk in when literally nobody is in line and at the drive through, and you'll still wait 40 minutes, just to find out that they only got two out of three meds ready. Then you hear the "oh, it's going to be another 10 minute" speech, just like when you got there the first time. The rest of the store is mostly okay, except if you need an item that's locked behind glass. Better to go somewhere else! read more

Gave them another chance last night, put in my prescription via text. Stopped by at 4:30pm tonight and the prescription still wasn't ready they told me to come back in a half an hour. I told them all they had to do was print out a label and get the eye drops in the refrigerator. Obviously they don't look at the text message prescriptions!! It doesn't take 24 hours to fill a prescription that requires someone to print out a label. So I went to CVS. CVS called Walgreens and change the prescriptions to their store and had prescription filled for me in 15 minutes. Walgreens pharmacy! is a joke read more

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Walgreens pharmacy overall id great. It's this location in particular is by far the worst I've ever encountered. I hope management sees this. You have a lot of work to do. read more

Do not come here !! Employees hand out your orders to their friends and claim they gave it to a "door dasher " . They don't even check people's information . The older white lady is rude . read more

Worst pharmacy ever. Disrespectful staff that doesn't care about patients. Takes forever to talk to them on the phone.

Clean , efficient not over jammed isles or nine foot high incumbent some stacks Helpful and they have just enough assortment to be a true convenience store! I go frequently. Point system incentive is a nice perk! read more

Walgreens - Busy pharmacy! - Drugstores Near Me - Campbell, California

Cold season triggered a trip here after a stop in downtown Campbell. It was a quick in and out. Appreciate the cashier who had a cheerful demeanor and brought a smile to my face. read more

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Highly recommend avoiding this Walgreens pharmacy. Drive further if you have to. Today the pharmacy is supposed to be open at 10, it's currently past 10:20 and it's closed. The front desk "thinks" people "should be" here. So unhelpful - and worrisome with my timely prescription. Also - this has happened to me here before. Lesson learned I will not be coming here again. read more

I try to pu scripts here but they cannot seem to keep the same person answering phones and has gotten alot worse. Im sure the pay sucks and have hi turnover thus the dumbest people work the front and cannot multitask. I've been on hold for 20 min only for someone to hang up just do not answer phone. Its not acceptable for this service. They need more then one person getting phones and a seperate line 1 for pickup and 1 for drop off. Poor service starts off with poor management. read more

Walgreens twice canceled our kids' COVID vaccine appointments right before their appointment. They have promised to call back to reschedule, but never do. Apparently, they have taken so many walk-in's that they do not have an enough vaccine for those who made appointments. Once can be excused. Twice is a pattern. read more

My doctor called in a prescription on a Tuesday. I was unable to pick it up until Friday. I stood at the head of the line for 15 minutes before anyone spoke to me and then was told my prescription hadn't been filled yet. They asked me to wait while they filled it. 45 minutes later it still had not been filled. I won't get any prescriptions filled here in the future. read more

Pick up order get delayed by a lot, had to come into the store because they didn't answer the phone to give any updates on the order The 30 min order took over 5 hrs. The store manager didn't want to help fulfill the orders. Do not recommend. read more

This review is for Leo from the Photoshop, he was awesome. We found some old cameras from my grandparents house and he developed them for us. He let us go thru them and we were able to find some pics of my deceased father and grandfather. He was very compassionate. I would definitely develop more photos here. read more

The Pharmacist was so rude. He threw my insurance card back and threw my medication to me. He was so rude to the customers after me as well. He began a transaction with another customer before closing only to take all the medication back and tell the customer they're now closed. read more

This pharmacy is probably the worst I've ever encountered. Unfortunately the nearby Rite-Aid closed and we were transferred to this mess. The wait times are usually longer than 10 minutes and they don't seem to do well with first come served. They don't often answer the phone rather pick it up and put directly on hold. I've been trying have a prescription filled for almost 6 weeks. I know that it won't be covered by insurance and I would pay out of pocket. After 4 weeks they let me know that it was not in stock and would have to be ordered and to come back in a week. I did come back in a week and was told that the MD instructions were unclear and would need to be clarified. Fast forward another week and I'm told that there's an insurance coverage issue. Tried calling to let them know I'll pay and have been on hold for 12 minutes. I'm struggling to find another alternative that's open after 6pm or an easy online option. This is an established chain pharmacy in the heart of Silicon Valley so this shouldn't be this difficult. This place needs new management that values customer care and service. read more

you could improve on your time management. Clearly the manager can't even come to work in time, employees aren't answering phones intentionally when there's no work being done. you can answer the phone. 3 people waiting total, 20 minutes after they opened, gave up. unprofessional. horrible read more

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The one plus is that they have a pharmacy drive through! The downside, the lines are always long, whether it be walk in or drive through. I will give a few examples: * Walk in. Only three people in line, how nice! Except the person in front was doing a pick up for like 5 patients!!!! This meant each had their meds and insurance and co-pays, etc. After 8+ minutes and no end in sight, I split! * Prescriptions. Without fail they are almost always out of stock and everything needs to be ordered. * I received two texts reminding me about my meds. I go through the drive through (15+ mins), only to be told that had no gotten insurance approval????? I was like, you texted me two times, telling me to come get my meds and then you lay this crap on me??????? I did get a call and an apology, but it is not a one time thing. My prescription was finally ready and I went to get it at the drive through. First, I was asked my name (of course) then it was date of birth, she then disappeared for 5 mins. When she returned it was address, then it was last 4 of my phone number and finally she asked me for ID?????????? This place is absolutely insane! read more

The Walgreens pharmacy is the worst ive ever experienced. There is always a crazy wait time and they are understaffed. I'm now waiting on a prescription to be filled, I check my app and now it says this pharmacy is temporarily closed?!?! So they closed without telling anyone??? Now my prescription is still pending to be filled because they didn't have any in stock. Now what do I do? Poor customer service skills honestly glad they closed down. read more

The staff here is always apologetic, but they are so understaffed that picking up a prescription is an hour long endeavor. There is usually one employee covering both drive-through and the inside window, and it is brutal. Do not recommend them for a pharmacy. read more

I love the photo department here. Customer service is great, especially Blanche. Always look for a code by the way. If you can't find one just pick the nearest holiday and try your luck, like LOVE50 for Valentine's Day or DAD50 for Father's Day or GREENPEE50 for St. Patrick's Day. read more

Walgreens - Need help? Stick your finger in this hole. - Drugstores Near Me - Campbell, California

My daughter was prescribed a spray for her lungs and the pharmacy sold us a spacer / chamber (even though we didn't really need it because the doctor already gave us one). I only realized this when I got home. The next day I tried to get a refund (it costed $28), but they wouldn't take it. When I checked the prescription order from the doctor, I don't see any explicit order for the spacer/ chamber, other than in the usage instructions. My guess is the staff/pharmacist concluded we also needed to purchase one from such instruction. Suggestions for everyone: Please check what they're trying to sell you to avoid purchasing stuff you don't really need. It kinda sucks they won't even allow a refund.. The staff is friendly so that's a plus. read more

Recently I TRIED to transfer all my prescriptions over to the Walgreens in Campbell because they were considered a "preferred" pharmacy by my part "D" insurance whereas the Safeway I used for the past year was considered only to be "standard". No matter what I tried, I could not transfer my prescription drugs using their website. I only got a message stating that I did not have any prescriptions with Walgreens after inputting all my information on their website and when I went in to take care of my business, there was a line of people at the pharmacy and it took forever to get to the front. Twice I left the store after waiting 40 minutes in line - there is ALWAYS a line! Not only that, but the prices were much higher than Safeway Pharmacy and I got bigger discounts using my GoodRX card at Safeway than Walgreens. I have nothing good to say about this store. I gave up on this store and went back to the Safeway Pharmacy where I kept all my prescription drugs. read more

They messed up by billing my old insurance that was deactivated one year ago... I paid $70 extra out if my pocket because they never billed the correct insurance for 3 months. And then these a-holes pretended like it wasn't their fault, why didn't "I" ask for my old insurance to be "DELETED" They won't help me make those claims to the new insurance. And they won't take my return of an "unopened" "still stapled" packet that they billed the wrong insurance. And the audacity of these a-holes just leaning there pretending they didn't do anything wrong!! If you can help it listen to the hundreds of other reviews and don't go here! read more

Comment for the pharmacy only.. **STAY AWAY**My usual pharmacy is the Walgreens on Union and Curtner. There was a stock issue and I did not read the reviews before I sent it here (based on being the next closet Walgreens pharmacy). It's a "controlled" prescription and despite me being on it and filing it with Walgreens they wouldn't do a stock check. Some places are weird so I accepted this and my doctor called and did a stock check since I couldn't and they confirmed for my doctor to send it there (I had already been for multiple days due to it being the weekend). After my doctor sent it and the pharmacy told me 30 mins they called back and said they didn't have enough. My doctor sent a different strength and they said I had an insurance issue (I've done this multiple times before and had no issues). I asked for the out of pocket price and the pharmacist made one up (or guessed off the top of her head). I have been out of the prescription for 5 days so it is urgent for me. The pharmacist did not even pretend to care. I am not even joking about that, it's shameful. I really like the pharmacist staff at my usual Walgreens so I will continue there but NEVER here again. I'm having my doctor send this to CVS. read more

This review is a commendation for Marisol C at the 1660 Walgreens. She helped me through a particularly difficult return process with such kindness and grace (the process was difficult because of interaction with an outside vendor, not because of Walgreens). Thank you! It was a ray of sunshine experience in a tough week I had been having. Thank you so much to Marisol and this branch. read more