Always ready when promised. Knowledgeable about insurance. They delivered once for free when something was delayed.

I was prescribed a cream for the dark spots on my face and that would not generally be covered by insurance. The dermatologist's office suggested this pharmacy because the cream would be a bit more affordable. The pharmacy called as soon as they received the prescription and even though insurance would cover the prescription at a much higher cost, they still checked. The cost would have been close to $300 if I went through insurance but if filled directly with Wellness, it was $90. Communication was smooth, I got regular updates via text, even an option to prepay before gong to pick up the prescription. I went by to pick up my prescription around 3pm on a weekday and there was no line and I was in and out with my cream. I removed one star because of the parking situation - I can never get parking here, I used to go to a RN in the same building and it was always bad. For the number of businesses in the building, there is very limited parking in front. You can go around the back and park in the dirt and walk up or park in the underground parking. Basically, it's a bother. Great service and people! read more

Wellness is an absolute delight to deal with. Vary responsive. Previously delt with large chain pharmacy - yak and yak!

I recently used this pharmacy because the physician chose it due to proximity to their offices. The experience I had with this pharmacy was a comedy of errors. For the same set of prescriptions, they had two snafus on two consecutive days. On the third day, I received a text message saying that the prescription was ready and when I arrived at the pharmacy a few hours later, two clerks searched their staging area for 10 minutes ... and could not locate my filled prescription. A pharmacist eventually had to re-do it on the spot. I was surprised at how badly this went. Three tries to get the prescription filled and in my hands. read more

Very friendly and professional staff. Wish we can give all the business to them. Caremark controls and don't allow us to get 3 month supply from these nice pharmacies. read more

Independent pharmacist who has a great reference from doctors that know some meds are too expensive out of pocket or even with insurance. The girls there are friendly and they sell coke a cola there! Lol I offered a photo. They used to make urban compounds here, not sure of that now but coupon- voucher friendly! read more

Wellness Pharmacy - Cola!!!! - Drugstores Near Me - Campbell, California

This place is a small pharmacy and I mean that in the best possible way. They provide service of one that is in a small town. They remember you and they are very friendly and accommodating. They worked fast to get your order and they are very accurate. My husband has gone here for years and I decided that although it's a little further away, than our chain pharmacy nearby, it's totally worth it! The pharmacist and the pharmacy technicians are amazing! read more

Have rather mixed feelings about Wellness Pharmacy. Over the phone with my wife, they were incredibly patient, kind, and knowledgeable of their inventory, prescription prices, and medication coupons that applied. My wife never felt rushed over the phone, and they really made sure that my wife felt confident in her choice of pharmacist given that the medications would cost us thousands of dollars. When we arrived however, the same warm and fuzzy feeling we received over the phone was definitely not reciprocated by their employees manning the counters. There appeared to be a complete lack of empathy exhibited from the staff, and wait times were rather long to fill drugs that should have already been ready by the time we arrived. While waiting for our prescriptions, we browsed around the pharmacy and noted that they sold a lot of retail products of limited quantities. As well as some random household products, snacks, and drinks. A good portion of the retail products lacked pricing however, so it was difficult to determine if something was worth buying without bringing it up to the registers. Free parking is available out front in their private lot. read more

For starters, please do not call and tell me that I can come anytime the next day to pick up when in fact, a pharmacist needs to sign off first! When I went there the next day, 1st, address in yelp is off! It was across the street, where starbuck's at. Next, availability for parking is ridiculous! So hard to find a parking! Then, after queuing (line goes really slowly) and to be informed that a pharmacist needs to sign off and he/she is out till 2:45pm?? How presumptuous to assume everyone is able to come and go at your asking?!? Then when I'm back.. asked if I received a text cos there's no indication in their system?! Sigh... Never coming here again! Such a waste of my time! read more

Watch out for Wellness Pharmacy. They're like the car dealership that says we only sell the cars. We don't stand behind them. I ordered three prescription nasal sprays. One would not plunge to dispense the spray. The respondent's reply? The owner from Wellness gave me two phone numbers, presumably of the manufacturer. Basically, the owner is saying you're on your own if you order from us and something doesn't work out. I don't care how much we charge you. I've asked my pulmonologist to direct my prescriptions to another pharmacist, and I've given her the full text thread about wellness pharmacy's high-handed attitude toward their customers. Seems like wellness pharmacy's only concern for wellness is to provide the minimal customer service for the prices it charges. read more

Locally owned and operated, kind pharmacist, conscientious. Been there for shots and prescriptions for several years. Also convenient to medical facilities in the area. read more

Called this pharmacy before going here. Needed specific information and these guys are the ones! Super friendly help on the phone. Work well with customers. They have a nice selection of other items for sale in the store. Very professional but also personable. Has a nice feeling after going to so many larger pharmacies over the years. It has a more small town feeling to it and they are consumer and customer friendly. Easy transaction. Easy access. read more

Nice "family" feel from the Wellness Pharmacy team. But over time I realized their service model is very limited and their interest in keeping my ongoing medicines filled is a big zero. When I talked to the pharmacist about the many issues I am having with their company leading to running out of meds on auto refill he immediately started taking over me explaining their endless set of undocumented rules that allow them to ignore refills - I realized that mail order service from a large well organized pharmacy is better than this fake "family". read more

Horrible customer service! They leave you on eternal hold and don't answer the phone. My doctor told me to go there. I will let her know how they treat her patients. Zero class for a pharmacy in Los Gatos! read more

I was in need of a product they didn't carry in store, but they were able to order it & have it in the store the following day! Will gladly support smaller pharmacies like this one especially with their willingness to help + fast service. read more

Best pharmacy around. Knowledgeable and efficient staff, and they even pick the phone! They will deliver to nearby locations, too - and they follow-through (call you back, etc). I highly recommend. read more

I really LOVED this pharmacy! But, recently my experience here has declined immensely. So much so, that I try to communicate with them more often then ever to avoid any mistakes. I called before picking up my prescription to ensure it was ready. I've requested text notifications and calls but I never get them. They ensured that the prescription was ready. I don't live close to this side of town as I moved. I come in to pick up my prescription..... and they didn't have enough. I only got 10/30 pills. Which means.... I have to make another trip. I called Monday to make sure they had the rest of my prescription to avoid what happened last week, they did not but they told me to come in the day after. I came in today..... the girl up front says 1/2 of my prescriptions are here and she has to "look for my other one in the back". I waited inside the pharmacy, but I had to leave after 15 minutes. I check in with her... and she said "actually the rest of your prescription is in your bag." She didn't care to tell me this while I was waiting? Best part. I walk out as I'm done here, she chases me down to tell me she has to scan and get a signature. I'm so fed up with the experience here. I've tried my hardest to call in and communicate multiple times on MY PART which I shouldn't have to, to make sure I can just get my prescription and go. But every time I waste a good 30-60 minutes or even multiple trips to get my meds. I also asked if there is anything I can do to avoid this again... the girl avoided my question entirely. read more

I have used Wellness Pharmacy for many years. I recently moved a little further away and tried using various other pharmacies, but not a single one compared to Wellness. Therefore, I recently went back to using Wellness Pharmacy because they conveniently ship my medication to me at no extra charge. They were able to find and apply a coupon for my prescription and saved me $10. They are fast, efficient, and very helpful. I am so impressed with their amazing customer service and truly don't think I'll ever use another pharmacy! read more

Best pharmacy around! It's refreshing to find a pharmacy that makes you feel like you can ask anything and get an informed answer. They take the time to get to know you and make you feel welcome and in good hands for all your pharmaceutical and dermatology needs. The staff is super responsive and the delivery service is incredible. I got my prescription in 2 days. Highly recommend! read more

AJ & Angel were so helpful. Really put my mind at ease and went above and beyond to ensure my expensive meds got to me on time. Also this is the cheapest place to get Omnitrope! read more

Fast efficient service. Feels like a small town pharmacy. I've been trying to find a pharmacy like this for a long time. Thank you!

Nice professional staff. Way way less wait time to pick up prescriptions comparison to Walgreens or CVS. Downside :: check their business hrs before heading there to drop off your prescription. read more

Wellness Pharmacy - Beverages in the waiting area or you can hop next door for Starbucks while waiting for your prescription - Drugstores Near Me - Campbell, California

Finally a pharmacy with human beings who answer the phone and actually care about customers and customer service.

I would very much caution against using this pharmacy! They charge you an $18 fee to use your Heath Savings Card. Which they will not give you notice ahead of time either. read more

Chaotic. Don't return phone calls. Had to wait 15 mins for prescriptions called in five days prior. I will not return.

Recently start measuring my blood sugar. They have been sending me wrong test strips twice even though l gave them my glucometer's brand. The receipt they sent me displayed the correct one but the test strips l received are wrong. They do not give my money back, so l ended up buying a new glucometer and new test strips out of pocket. They do not know how to manage diabetes care/management. I do not recommend them if you have diabetes. read more

It was the most unprofessional and unorganized place. They don't check their voicemail regularly so when the doctor called they didn't check until lthe next day, then when I went to pick it up, they said I have to wait til the pharmacist check with the doctor, I called back again and told them that I have a flight to catch and need this medicine, she (pharmacist) assured me it would be ready by 1:00, went to pick it up at 1:30, they couldn't find it and said pharmacist is out to lunch, you have to wait till 2:10 when she is back!!!! Not welling to call or assist me any other way! When came back to pick up, I asked why the hold up, the answer was I don't know!!!!!!please look for your medicine elsewhere, they are not worth your business. read more

I was extremely disappointed wwith this pharmacy.The first time I filled a presciption I gave them a pass. On that 1st. occasion I called to see if they got my presciption. Thay said they did and when I got there they had me wait 15 min. to get it filled. The next occurence happened today. They had my prescription for 3 days and not a word that they had recieved it or that it was ready. I called the 2nd day and they told me to come in the next day as it was not ready. When I got there the next day, they asked me to wait as they had not filled it yet. If I could give it a negative star I would. Don't believe the great recommendations. Do Not use this pharmacy...it's bad! read more

Cuong and their staff is awesome! Compared to other pharmacy's they do their best at getting me the medications that I need! Awesome part is if I'm unable to pick up my prescriptions they can mail it out to me! I've never had an issue with their staff or not getting my prescriptions on time. They always go above and beyond. They always find a way to get my prescriptions at the lowest cost possible! I highly recommend this pharmacy. read more

All the perks of a huge, mainstream pharmacy with the kindness and accommodating nature of a family business. Love coming here.

This place has the potential to be so much better! People there are generally blah. They are never very happy to see you and they don't acknowledge that you are there waiting. I stood there for 5 min with 4 staff working/ talking behind the counter. One woman was being helped but it's like I was invisible. No hello. No can I help you. No be with you in a sec. Just ignoring. So I left after waiting and getting no service. I'll buy somewhere else where they actually give some attention to the customer. read more

Unlike the big pharmacies, you see the same people all the time. They notice when there is a line and put more people handling customers and really care about the customers. I am very happy I changed over to Welless Pharmacy. read more

YOUR NEIGHBORHOOD PHARMACY! I met the owner Cuong when I was out in the field. Interestingly enough, I was also in search for a primary care physician and after we got to talking, I found out he also delivers throughout the San Francisco Bay area FREE OF CHARGE which is a great convenience. Wellness Pharmacy is your full service pharmacy. They also sell over the counter medications can special order medical supplies for you. In addition, they offer these great services below such as... --Accept all insurance plans --24 hour turn around on prescription drugs, compounds and over the counter medication. --Free delivery to all of the Bay Area --Competitive pricing --Compound for Doctors, Veterinarians, Optometrists, Dermatologists and all other licensed physicians! --Customer oriented and are more than willing to order any over the counter or drug store items you request. --Carry a large variety of vitamins and many different brands of allergy medication. --Certified to give vaccinations. --Supply a wide range of medical supplies. From medical legwear to diabetes test strips, they supply them. If there is something you need that they do not have, they will be happy to order it for you. WELLNESS PHARMACY IS OPEN: Monday - Friday: 9:00am - 7:00pm Saturday: 10:00am - 3:00pm The one thing I like about Wellness Pharmacy the most is getting to know the owner and his staff. I feel this is a neighborhood pharmacy who cares about their customer and goes that extra mile to provide that extra service which is unheard of these days since everything is becoming less personable. I am so glad to have found Wellness Pharmacy and have met Cuong - the owner. I feel confidant knowing that if I have any questions regarding any medications, I can always depend on calling him - even after business hours! read more

Great small Pharmacy. They answer their phone and returns calls promptly. There rarely a line and service is great.

Like many reviewers here, I am a frequent customer of the large chains (CVS, Walgreen's, Rite Aid). I didn't even know this little mom and pop pharmacy was here until my son's pediatrician (across the street, at RAMBLC) mentioned them. My son has been getting sick a lot, from flu season and daycare germs. We visited his pediatrician today because he was wheezing a little and the doctor prescribed him Albuterol with a nebulizer to help him open up his airways a little. The doctor mentioned that Wellness Pharmacy carries nebulizers for ~$30-$40. I popped over, after my son's appointment and the guys at Wellness Pharmacy were able to help me get in and out pretty quickly. The only downside was they didn't have any Albuterol on hand, so I had to go to my local CVS to pick that up (I was very annoyed at the service at CVS, but that's neither here nor there). Once I got everything, one of the guys even helped me carry the nebulizer to my car (I had a baby in my arm and his prescriptions/diaper bag in another). Do you think you would get that kind of service/help from a local CVS? Suffice to say, I'm getting all of my prescriptions here from now on. read more

Wellness Pharmacy is great! Very clean quaint store near GoodSam. Right next to Subway and Starbucks. Easy access off H85. Chuong thank you so much for your sweet help on the phone. I arrived 1 min after closing and you were waiting for me! Superior customer service by adjusting the crutches to fit. What a sweetheart! They are a full pharmacy that also provide flu shots and with a doctor prescription will administer B12 shots. In addition to crutches I purchased sundries and breath mints! read more

Wellness Pharmacy - Chuong kept his store open waiting for me! - Drugstores Near Me - Campbell, California

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Terrible...took a week to get my first script filled last month. I really hoped it was a fluke, but now it's happening again. Every day I call back, nobody seems to know what is happening there. Really wanted to give them a chance, but I am headed back to Costco where I have never had problems with communication. read more

Got my son vaccinated here today. Was super easy process and they were very nice. I have also ordered medications here before and they have them ready on time. read more

Excellent staff and they always do their best to give you the very best price using coupons or whatever. This is a 5 star pharmacy for sure!! read more

Amazing job on my COVID vaccination, I had been waiting to get the Johnson and Johnson and Wellness delivered. Smooth, safe, and pleasant process. read more