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    Safeway Pharmacy

    4.0 (9 reviews)
    Ultra High-EndDrugstores, Pharmacy
    Closed Closed
    Updated 1 month ago

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    8 months ago

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    3 years ago

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    8 years ago

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    3 years ago

    Great customer service & follow up. Switched from cvs due to terrible service & happy I did.

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    Walgreens

    Walgreens

    1.7(122 reviews)
    2.7 mi
    $$

    I've been here a couple times lately. There are so many derelicts in the parking lot it cannot be…read moresafe. I watched one guy repeatedly go into a Mercedes SUV and take stuff out. I reported to the "manager" in the store (I reported first to the cashier who told me to talk to the manager) and he couldn't care less. It was like I was bugging him. I think most people go here for meds, it doesn't appear to be stocked well. The website said they had my shampoo but they didn't. They also have half the store under glass. That's a "I won't be back" thing for me. No one likes having to wait ten minutes to get the glass opened. If people are stealing stuff then get security. I'm honestly a well built man but I hate coming here because of the riff raff surrounding the place. There are other options.

    This review is for the pharmacy only. Now let's talk about the HIPAA violation that I have yet to…read morereport and numerous times that this pharmacy had delayed my child's prescription in the past 3-6 months. They claim it's an insurance issue, but my child's insurance hasn't changed in years. Then they lie and say they're out of stock. Which is mostly untrue. There was an incident when I requested to refill a prescription a week in advance. They sent me a text claiming it was out of stock. I had a feeling that it was bs so I drove to the pharmacy and spoke with their staff in-person. Guess what? The prescription that they claimed that was "out of stock" was in fact in stock. The tech told me that I just needed to wait 10 minutes. I had to explain to the tech the importance of my child's medication being filled on time, given that a missed dose can cause a life-threatening issue. About a month ago, I was in line inquiring on my child's prescription. There was another customer standing super close behind me while I was giving the tech very personal information. The staff did not say anything to the customer standing very close to me. There I was disclosing personal medical information not realizing that the customer was near me the whole time. (They should check the cameras; I can't make this up!) I only became aware that the man was standing extremely close to me because another customer in line pointed it out and told him to step back. There is no way that pharmacy tech helping me did not notice him. HIPAA VIOLATION! Anyway, if I could give this pharmacy zero stars I would.

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    Walgreens
    Walgreens - Long line

    Long line

    Walgreens

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    CVS Pharmacy

    CVS Pharmacy

    1.8(88 reviews)
    2.1 mi
    $

    This is a really down in it's luck CVS…read more There are a ton of vagrants out front and the front door doesn't work and is propped open. A lot of the shelves were empty, almost everything is locked up, and it feels a bit grimy. It was a wasted trip for us since it turns out our vaccination isn't covered by our insurance (the pharmacy tech also had an issue checking us in and reviewing our accounts) and the check stand (no self check out) had a line of five people deep that wasn't going anywhere so I put back the candies I'd picked up and left. To be honest I never see us ever coming back to this location, we don't see these issues at our local Walnut Creek CVS and we're always able to use their self check out to be in and out quickly, so overall I think two stars is right on the nose.

    I've been coming to this pharmacy, but my recent experience was so unprofessional that I felt…read morecompelled to share it. I pulled into the drive-thru to pick up a prescription and ended up waiting for 25 minutes. During that time, I watched two cars that arrived well after me in the other lane get helped while I was completely ignored. A staff member kept staring at me through the window, but made zero effort to assist me or explain the delay. To make matters worse, she eventually just slammed the window gate shut and signaled for me to come inside. When I went in, there was zero acknowledgement of the situation and absolutely no apology. Both the technician and the pharmacist seemed more interested in just staring at me than addressing the issue or taking any accountability. What should have been a quick trip turned into a 50-minute ordeal. I expect a basic level of courtesy and efficiency from a pharmacy, especially when handling time-sensitive medications. The complete lack of professionalism and customer service here is unacceptable. I'll be taking my business elsewhere.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    CareLink Pharmacy

    CareLink Pharmacy

    5.0(30 reviews)
    7.5 mi

    I highly recommend CareLink. The pharmacist is knowledgable and takes time to discuss any questions…read moreor concerns. The staff is professional and pleasant. After years of dealing with the nearby national pharmacy's poor service, this was an amazing change.

    We could not be more elated to have recently moved over to CareLink Pharmacy for our prescription…read moreneeds. From the moment we first stepped inside, we knew we had found something truly special. The team here is made up of some of the most wonderful, caring, and genuinely kind people we have ever met. They took the time to help us quickly, answer all of our questions, explain our medications thoroughly, and make sure we understood everything we needed to about our care. They never made us feel rushed or like just another number--every interaction felt personal, thoughtful, and sincere. It's rare these days to find a pharmacy where you can truly feel how much the staff cares about your health and well-being. At CareLink, you can feel it the moment you walk through the door. They listen, they offer support, and they go above and beyond to make sure you are taken care of, both medically and personally. Knowing that we have such a compassionate team looking after our health needs brings so much peace of mind, and honestly, it just warms our hearts. If you are looking for a pharmacy that treats you like family, genuinely cares, and provides outstanding service, we highly recommend checking out CareLink Pharmacy. Trust us--you will not regret it. They are truly a rare find. We're so grateful to have found them!

    CVS Pharmacy

    CVS Pharmacy

    2.2(99 reviews)
    0.3 mi
    $$

    The dude and I came to this CVS Pharmancy on Christmas Day 2021 as he needed last minute gifts for…read morehis little cousins. We were surprised how fully stocked this place was especially on Christmas Day! Their holiday aisle was still fully loaded! They had plethora of awesome gifts available and even alcohol gifts. The dude and I were so tempted to get their Kahlúa gift set as it was literally only $20 which is a steal in my opinion! Wish we snagged it. It was pretty busy inside and they were totally enforcing their MASK policy. So wear one or they can't ring you up. I heard staff say that to a few customers which I think they just forgot to put it on. The store was clean, organized and staff was friendly. I always sign up for any awards program as you get deals! I had so many coupons here for CVS but left them at the hotel :( ugh but that's okay. The lines were long but it moved fast. We did but Trulys here which they were decently priced no complaints. Overall, love CVS in my opinion they have better selections of items than their competitors Walgreens. Would definitely be back. Oh yah! Staff was friendly and warm. Impressed with this location!

    If I could give this CVS location a negative zero I would…read more There's a good reason why this location has 2.2 star rating. It's quite alarming. My first, and last time doing business with this location. At first, Vanessa the store Manager seems to be kind, and helpful. I've attempted to contact her numerous times without any response. Eventually, she gets around to returning your call Several days later. With many excuses behind the incompetence. I discussed with her in great detail the importance of photos I needed for my terminal ill brother. She seemed sympathetic, and helped me through difficulties of the restrictions of her printing machine. We printed several different images. Non of them were satisfactory good enough to display for her and I. She requested I return late the next day in order for her to accommodate her door dash customers. Upon my arrival 11:00 pm. She ran around for several hours helping other customers while I was waiting for her assistance as agreed. Unfortunately, she sent me home due to the store closing. Instead she requested I order online. I returned the next day to pick up the prints. Vanessa, had left for the day. Trent her Assistant Manager had no knowledge whatsoever of our several previous conversations. He was EXTREMELY rude, condescending and proceeded to embarrass me in front of his employees, and several customers. Trent, contacted Vanessa at home, to fill in the details. Apparently, her instructions to Trent were inappropriate and unacceptable. She made things much worse than it should've been. I in turn became irate and frustrated with the accusations, and the whole situation. For these, and many reasons. I'll be contacting her District Manager, and file a formal complaint with the Corporate Office against Vanessa, and Trent for the unnecessary, and inappropriate conduct of both employees. both employees needs additional training how to treat a customer with respect, and retain a repeat customer. I strongly suggest you take your business to another location to avoid getting accused of ANY wrongdoing in their store. For the record. Vanessa the Store Manager cannot be trusted.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Walgreens

    Walgreens

    1.7(316 reviews)
    4.7 mi
    $$

    I was out taking care of Business!!…read more I got a Junk Food Craving!!! So I rolled to this Walgreens!!! I rolled in and found this place has a Huge Candy Section!!! I stocked up and grabbed a few bottles of Coke also!!! They only had one Cashier and she seemed stressed out!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand strong!!! Number 34 of the top 50 most Prolific Yelp Elites of 2025!!!

    After getting disconnected multiple times, I called back and asked to speak with the Pharmacy…read moreManager. I was told the Pharmacy Manager wasn't available, so I asked to speak with any manager. The manager told me he thinks the Pharmacy Manager's name was "Lau" (he spelled it) and that the pharmacist answering the phones might be "Shemma." I told him that I had already been disconnected multiple times and was just trying to get my prescription. The manager wasn't rude, but it didn't really feel like I was talking to someone who was concerned about fixing the issue. I expected a little more urgency since why are the pharmacy staff acting like they answering calls and disconnecting them on "accident". Instead, the only solution offered was to transfer me back to the pharmacy and let them know I was waiting on the phone. When someone answered, I asked if her name was Shemma. She immediately responded, "Nope," and transferred me. I was connected to Shemma. I realized she wasn't the same person that had disconnected my earlier calls because her voice sounded different from the employee who had answered before. Since Shemma stayed on the line, I decided to ask about my medication and a possible prescription transfer between Walgreens locations. I explained that my regular Walgreens told me that if this location had the medication in stock, they could request the prescription transfer. Shemma told me, "No, I can't do that. Call that Walgreens to transfer it." This completely conflicted with what I had already been told, and I felt like I was being talked over. My biggest concern is still the employee who initially answered the phone. After one of the disconnections, I called back and asked for her name first because I wanted to know who was disconnecting the calls. I figured if the call got disconnected again, at least I would know who I had spoken with. When I asked for her name, she responded, "Sure," and the call was disconnected. This is another reason I strongly recommend asking for the employee's name at the beginning of the call. I feel like people are less tough when they know you know who they are. If you need to follow up, file a complaint, or reference a specific interaction, having the employee's name can make that process a lot easier. With that being said, I don't need my prescription to be filled here anymore. Goodluck to ya if you have to call this pharmacy.

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    Walgreens
    Walgreens - Storefront

    Storefront

    Walgreens - The hand written sign on the door

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    The hand written sign on the door

    Safeway Pharmacy - drugstores - Updated June 2026

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