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    CVS Pharmacy

    1.8 (85 reviews)
    Closed 7:00 am - 11:00 pm
    Updated 2 weeks ago

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    Message they sent me but the lady said we HAVE your medication here we need pre authorization or you could pay out of pocket if you want it
    Maria T.

    Update: 02/10/2025 Some rude lady called saying you need authorization or I could pay out of pocket for my stuff. Then said you have medical so you NEED authorization. My dr sent a two month supply in January with your pre authorization! When I told her I would call my dr she said you do that and hung up. I just got off the phone with my dr who said the people there were RUDE to her too and that they told her she does not get prescriptions here she gets it on treat blvd. I HAVE NEVER ONCE picked up a prescription on TREAT blvd! The dr told them we sent it there. My dr proceeded to read from CCHP (medical) that I DO NOT NEED pre authorization because I am pre diabetic!! I think you guys just bsing because I posted this yelp review! Pretty sure if I contact CCHP they will say the same thing! So over this pharmacy. EVERYTIME I try to refill my prescriptions THEY don't have it.. or they didn't get my drs request, they need to contact my dr. It's always something. I've put refill for 2 of my prescription 4 X online because it shows it's not being refilled! I checked this morning because I am supposed to take one of them every 7 days and there's nothing! I did this last week, so did my dr. Checked again today for the refills and shows there are none put ins so AGAIN I had to put to REFILL! When you call you can not even talk to someone you have to leave a message. EVERYTIME I go in to pick up there's always a customer upset about something. Please get it together! I'm going to switch pharmacies. I come to this one because it's closer to me but I'm so tired of not having my stuff refilled when asked etc! It's always something and I'll post it here the message from them!

    Lunch closure sign
    Stuart R.

    After having to call for store employees to open up 2 locked cabinets, I stand in pharmacy line to pick up prescriptions. As I'm in line for a couple of minutes, employees said they are shutting down for 1/2 lunch break and they were already 5 minutes late to close. Gate dropped and I have to wait 30 minutes. I contact the store manager and complained about issue primarily because you can't see lunch closure sign. I recommended that there should be a closure sign visible to public when they enter the area.

    Here is the actual receipt I wonder if it was purposely entered there or by mistake

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    3 months ago

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    5 days ago

    Service is extremely slow. Waited so long just to get something locked up that I just left and went somewhere else.

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    29 days ago

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    1 year ago

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    16 days ago

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    1 year ago

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    5 months ago

    Linda, Loura, and Ebonie were such a huge help at check out, grateful for their customer service!

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    10 months ago

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    11 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    They close early:( They were mean people that closed an 1 hour earlier threw up weird hand gestures.

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    3 years ago

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    Page 1 of 3

    Ask the Community - CVS Pharmacy

    Review Highlights - CVS Pharmacy

    I came almost 10 Minutes late after they close and Kahlia at the Pharmacy was very helpful and willing to get me my meds.

    Mentioned in 2 reviews

    Read more highlights

    7-Eleven - This is what was in the bag when I opened it!

    7-Eleven

    (20 reviews)

    $

    Stupid lady working today at 2:30p Middle Aged middle…read moreeastern told me my money was fake and snatched my bag out of my hand when I took it to a cop. She is lying. And not sure what for expect she's jealous of me. I took it to a police officer and he told me it's clearly real. And if she thought it was fake she should call the police. She lying. She should not have a Job. Jealous loser. I told her run it thru the machine she had behind her and it told her my bill was real and she still wouldn't accept it and tried to fight me

    This place doesn't care about its customers or appearance. They have no loitering signs posted, but…read moredon't enforce them. I have spoken to the employees and the owner about one person in particular that they allow to sit outside their store all day. People give him money and buy him stuff, because they think he's homeless. He is not. He likes to look that way, because people give him money and buy him stuff. Unfortunately, he lives with me. Trust me, I don't want him home, but I have a conscience and have tried to get the store to listen. I'm trying to get him out of my home. I have explained to them that he is schizophrenic and is refusing to take his medication. It's safer for me not to have him in the house, but a lot of children go to this store. Plus, there are real homeless people out there that could use the money and food that people are giving to him. They just shrug their shoulders and say he seems calm enough. What part of off his medication do these people not get? There are several people trying to get him help. But, the system works slowly. I've even called corporate and they have done nothing. I tried. I'll definitely be the first one talking to the news when something happens, which it will. It's just a shame that it's going to take that to happen for something to be done. This store should care about its paying customers more. I'm a paying customer. I should say was a paying customer. The police tell me that they can't do anything unless the store calls about his loitering.

    7-Eleven

    7-Eleven

    (20 reviews)

    $

    Walt from Walt's Adventures doing a special review of the 7-11 on Olivera Rd in Concord,…read moreCalifornia. I implore you to read why this business received 1 star of 5. I am unable to give it zero. Walt's Adventures is a result of myself and my troupe, which includes family and close friends, and usually accompanies me to several locations. We adventure forth to different places and review them for the benefits of others. One of my troupe members, on one particular day, entered this establishment. Not soon after entry, as reported, was he then verbally accosted by the clerk behind the counter. The accusation of theft was the topic of conversation. Naturally, the member denied the questioning; as he should have done so. I, Walt, can personally vouch for his integrity. The clerk had him empty the contents of his pockets to ensure security. Moments later, the troupe member decided that he was no longer going to exchange his currency with this vender but, instead, went elsewhere where his business would be more accepted. This entrusted member happens to be black. No doubt he was profiled. It is a shame that this vender's success, as it has been decided, will rely on funds excluding the black population. Even though our currency remains the same across all Americans, this establishment's values remain in the past. I trust that this particular 7-11 will save everyone's time and energy but placing a sign on their door that states 'We have the right to accost without warning.' If by some chance this clerk was not the owner, then I trust that they will embrace the true nature of business and replace this clerk with one who does not exclude races but, instead, embraces business itself. In the meantime, I will never set afoot on these premises for I am not a bigot but, instead, have a nature that embraces equality for all.

    If i could give it no stars I would........I would like to say the service here is a hit and miss,…read moretoday I my child went here to order food and drink, the Man at the counter coned her out her money and when I tried calling to speak with someone no one answered but they're either on or answering the phone. For them to do a child in that manner is diabolical and absolutely ridiculous.

    Walgreens

    Walgreens

    (122 reviews)

    $$

    I've been here a couple times lately. There are so many derelicts in the parking lot it cannot be…read moresafe. I watched one guy repeatedly go into a Mercedes SUV and take stuff out. I reported to the "manager" in the store (I reported first to the cashier who told me to talk to the manager) and he couldn't care less. It was like I was bugging him. I think most people go here for meds, it doesn't appear to be stocked well. The website said they had my shampoo but they didn't. They also have half the store under glass. That's a "I won't be back" thing for me. No one likes having to wait ten minutes to get the glass opened. If people are stealing stuff then get security. I'm honestly a well built man but I hate coming here because of the riff raff surrounding the place. There are other options.

    This review is for the pharmacy only. Now let's talk about the HIPAA violation that I have yet to…read morereport and numerous times that this pharmacy had delayed my child's prescription in the past 3-6 months. They claim it's an insurance issue, but my child's insurance hasn't changed in years. Then they lie and say they're out of stock. Which is mostly untrue. There was an incident when I requested to refill a prescription a week in advance. They sent me a text claiming it was out of stock. I had a feeling that it was bs so I drove to the pharmacy and spoke with their staff in-person. Guess what? The prescription that they claimed that was "out of stock" was in fact in stock. The tech told me that I just needed to wait 10 minutes. I had to explain to the tech the importance of my child's medication being filled on time, given that a missed dose can cause a life-threatening issue. About a month ago, I was in line inquiring on my child's prescription. There was another customer standing super close behind me while I was giving the tech very personal information. The staff did not say anything to the customer standing very close to me. There I was disclosing personal medical information not realizing that the customer was near me the whole time. (They should check the cameras; I can't make this up!) I only became aware that the man was standing extremely close to me because another customer in line pointed it out and told him to step back. There is no way that pharmacy tech helping me did not notice him. HIPAA VIOLATION! Anyway, if I could give this pharmacy zero stars I would.

    CVS Pharmacy

    CVS Pharmacy

    (98 reviews)

    $$

    I have been using this pharmacy since I moved to Concord in 2019. Since then I've seen dozens of…read morepharmacy workers come and go. And the current CVS pharmacy staff sweating their asses off to fur-fill orders. I see their gates being protected like Mama Bears before their shut down between 1:30-2:00 p.m. Let's also mention their cash registers. They're constantly locking up at the pharmacy and if you haven't happen to you at least once in the last one month, well you're not part of the club.

    Avoid at all costs--dangerously incompetent and lazy…read more If I could give this pharmacy negative stars, I would. Dealing with the people at the register have been a nightmare from start to finish. Every visit feels like rolling the dice on whether they'll actually get your prescription right and spoiler alert, they rarely do. I'm pregnant and dependent on medications like insulin and glucose monitors, and this pharmacy has repeatedly failed me: wrong needles, wrong meters, missing insulin all while acting like it's somehow my problem. I've had to go back three times just to get the correct supplies. Most recently, they completely botched a crucial hypothyroidism prescription. My doctor's office confirmed it was sent to the pharmacy. When I went down in person, they told me it never existed in their system and told me to "call the doctor." However in calling the Dr. they confirmed the pharmacist sent confirmation of prescription that morning! And thanks to their AI phone system, you can't actually speak to a human, so the only way to even start fixing their mistakes is to drive down, only to be met with the same laziness and apathy. They push people aside when the line gets long, refuse to take responsibility for errors, and seem incapable of basic pharmacy competence. This isn't just frustrating, it's unsafe. If you depend on your medication and don't want to be treated like an inconvenience, go anywhere else. This place is a hazard to anyone who actually relies on their prescriptions.

    CVS Pharmacy - drugstores - Updated May 2026

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