Just went to CVS pharmacy...on California blvd, walnut creek, ca.....to pick up some meds. There…read morewas 1 person in front of me...being attended by pharmacy clerk ALLAN..I noticed how very nice and happy he treated the customer. Then it was my turn....omg...Mr Allan continued his super nice service....happy, a big smile. It made my day! I got to talk to him for a bit...and he was just a FRESH BREATH OF AIR. EXCELLENT customer service...THANKS ALLAN...world needs more of ur beautiful energy. Best, Jose ramirez Cancer patient

Do yourself a favor and choose a different pharmacy. Went to pick up my prescription, no one was…read moreworking the counter at this pharmacy. The employee who was supposed to be upfront was in the back and was sorting through bags. Kept me waiting until she was done sorting bags. Customer service is nonexistent. They seem to be short staffed and not really care about patients/customers. With so many options, I don't have to keep giving business to a company that doesn't value my business. It's pretty bad, don't say I didn't warn you! ;-)

I highly recommend CareLink. The pharmacist is knowledgable and takes time to discuss any questions…read moreor concerns. The staff is professional and pleasant. After years of dealing with the nearby national pharmacy's poor service, this was an amazing change.

We could not be more elated to have recently moved over to CareLink Pharmacy for our prescription…read moreneeds. From the moment we first stepped inside, we knew we had found something truly special. The team here is made up of some of the most wonderful, caring, and genuinely kind people we have ever met. They took the time to help us quickly, answer all of our questions, explain our medications thoroughly, and make sure we understood everything we needed to about our care. They never made us feel rushed or like just another number--every interaction felt personal, thoughtful, and sincere. It's rare these days to find a pharmacy where you can truly feel how much the staff cares about your health and well-being. At CareLink, you can feel it the moment you walk through the door. They listen, they offer support, and they go above and beyond to make sure you are taken care of, both medically and personally. Knowing that we have such a compassionate team looking after our health needs brings so much peace of mind, and honestly, it just warms our hearts. If you are looking for a pharmacy that treats you like family, genuinely cares, and provides outstanding service, we highly recommend checking out CareLink Pharmacy. Trust us--you will not regret it. They are truly a rare find. We're so grateful to have found them!

Friendly neighborhood pharmacy. You can tell this is where the locals go. I went to pick up some…read morecompression stockings for travel. You need to call and request an appointment for measurements.

Great customer service Miyuki fitted my compression wraps and taught me how to apply them. Very…read moreprofessional.

After getting disconnected multiple times, I called back and asked to speak with the Pharmacy…read moreManager. I was told the Pharmacy Manager wasn't available, so I asked to speak with any manager. The manager told me he thinks the Pharmacy Manager's name was "Lau" (he spelled it) and that the pharmacist answering the phones might be "Shemma." I told him that I had already been disconnected multiple times and was just trying to get my prescription. The manager wasn't rude, but it didn't really feel like I was talking to someone who was concerned about fixing the issue. I expected a little more urgency since why are the pharmacy staff acting like they answering calls and disconnecting them on "accident". Instead, the only solution offered was to transfer me back to the pharmacy and let them know I was waiting on the phone. When someone answered, I asked if her name was Shemma. She immediately responded, "Nope," and transferred me. I was connected to Shemma. I realized she wasn't the same person that had disconnected my earlier calls because her voice sounded different from the employee who had answered before. Since Shemma stayed on the line, I decided to ask about my medication and a possible prescription transfer between Walgreens locations. I explained that my regular Walgreens told me that if this location had the medication in stock, they could request the prescription transfer. Shemma told me, "No, I can't do that. Call that Walgreens to transfer it." This completely conflicted with what I had already been told, and I felt like I was being talked over. My biggest concern is still the employee who initially answered the phone. After one of the disconnections, I called back and asked for her name first because I wanted to know who was disconnecting the calls. I figured if the call got disconnected again, at least I would know who I had spoken with. When I asked for her name, she responded, "Sure," and the call was disconnected. This is another reason I strongly recommend asking for the employee's name at the beginning of the call. I feel like people are less tough when they know you know who they are. If you need to follow up, file a complaint, or reference a specific interaction, having the employee's name can make that process a lot easier. With that being said, I don't need my prescription to be filled here anymore. Goodluck to ya if you have to call this pharmacy.

I was out taking care of Business!!…read more I got a Junk Food Craving!!! So I rolled to this Walgreens!!! I rolled in and found this place has a Huge Candy Section!!! I stocked up and grabbed a few bottles of Coke also!!! They only had one Cashier and she seemed stressed out!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand strong!!! Number 34 of the top 50 most Prolific Yelp Elites of 2025!!!

This people here are always super friendly. They have a nice quiet room in the back to administer…read morevaccines if you have a nervous kiddo that isn't a fan of shots.

Pharmacy does not keep its posted hours…read more Traveled 30 minutes to pick up prescription that was ready and they didn't open because the pharmacist didn't show up for work. Staff was waiting outside confused.

1526 Palos Verdes Mall Walnut Creek, CA 94597…read more Very clean and spacious store. Big, and maybe too big. Seems to be alot of space, and not alot of products on the shelves. A clerk told me they may be making the store smaller. That's why some shelves are cleared out. I was here on a sunny Saturday. Not too many customers, so I had a quick and easy experience. But the interesting thing was, they don't have alot of things locked up. Free parking in mall lot.

I rarely shop here anymore. I had for years.......for one reason.... it's only a couple of blocks…read morefrom my home. Pros.....location, ample parking, clean inside, and I got some vaccinations there. Cons....clerks are rarely of any help, pricing is so tricky/complicated that mistakes are made quite often. Even before COVID, there were a lot of empty spaces on the shelves. They rarely had all that I needed to get. It went downhill from there. I think most people come to a drug/variety store for (mostly) meds and personal necessity items. Instead they have groceries, patio furniture, plants (that look half dead from lack of water) and the ice-cream parlor. Speaking of which, while waiting in a line 6-deep.....there's a clerk scooping ice cream. If you are buying liquor, or even cough syrup......regardless of how old your are (I'm in my 70's) they require that you let them scan your driver's license (which gives them a lot of your personal info they have no business knowing). I can't speak for the pharmacy, cause I don't use it.....but I have seen a lot of one-star reviews from others.....? I won't miss them.....and look forward to a good store to move in to take their place, that will have full shelves and good management.

I always speak to staff in a respectful and friendly way but regardless I'm met with rudeness at…read morethis place. Answering someone's question while you turn your back and walk away is not ok.

I scheduled Covid/Flu shots twice through the CVS mobile app and both times CVS Pharmacy advised me…read moreupon arrival they did not have anyone available to administer the shots. Apparetnly they have a known system glitch as this has impacted others and they are either too busy or are not capable of notifying customers (they have my phone and e-mail) to cancel the appointment. Get the "we're very sorry" which really doesn't cut it. Either fix the KNOWN problem or develop a painful work-around until a solution is in place. Do not claim to be helpless in this process of providing semi-professional customer service. Arrived as a walk-in at 12:30 on 8/5 and waited 30 minutes (no other person ahead of me), Never again will I step inside this store for anything.

I was a customer of Rite Aid pharmacy in Orinda for years until they closed. I loved our family…read moreprescriptions to CVS in Orinda. I am very pleased. Every time I go to pick up a prescription the folks who work the register are very friendly and professional. I will say I sometimes witness customers with bad behavior and bad attitudes at the prescription counter and the folks at CVS maintain their professionalism.

Super efficient and very busy pharmacy set at the far back of a very sad looking cvs…read more Technicians are efficient and helpful. Pharmacist is readily available and knowledgeable. Keep in mind they are closed briefly daily from 1.30 to 2 pm.

I waited in line !!…read more Only to be passed over for someone with a bar code So much for being a customer for over 20 years ! Switched to Amazon this evening

I was in the CVS store in Moraga on 12/30. I was looking in the beauty department for a new Revlon…read morelip gloss. Ellis who has been very helpful in the past helped me with the lip gloss and also recommended other beauty items as well. Ellis is great and you are very lucky to have such a great employee. John who was the associate who took care of the check out has always gone above and beyond to help me. Another great team member at CVS. I then went to pick up a prescription and Allan who I have had wait on me many times is always very helpful and efficient. He always is very pleasant and will go the extra mile to help and make my shopping experience fantastic. Jen who has helped me as well is always willing to help and always has a smile on her face. These 4 team members deserve to he recognized and makes the shopping experience at CVS Moraga such a pleasure!