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    CVS Pharmacy

    1.9 (177 reviews)
    Open • Open 24 hours
    Updated 3 weeks ago

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    I've called three times and each time the pharmacist is just letting it ring. 1 hr + waiting to speak with him
    Eli B.

    This review is for the pharmacist specifically, he is absolutely rude and a horrible person. Plays mind games and treats you like your below him. I've been calling for my prescription and he purposely ignores my calls, leaves me on hold or just lets the phone ring and ring. If a manager can please reach out to me directly I would like to make a formal complaint against your pharmacist.

    The second request that the pharmacist said was never entered
    Ky S.

    Can I give 0 stars? Our regular pharmacy was out of stock on a med we needed so I downloaded the cvs app to transfer it. After and hour I received notice that they had trouble with the transfer. I entered it again a second time. Again, I received a notice that they had trouble with the transfer. So I called the number at the bottom of the notice and spoke with someone who said they never received the request. I told them I had it entered into the app...twice and was told nope never received. Wtf? This isn't the first time this location has let me down but this will definitely be the last.

    CVS Walnut Creek on California Blvd.

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    4 months ago

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    9 months ago

    Mike and team are friendly and provide great service. I like this CVS location and highly recommend it.

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    11 months ago

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    Page 1 of 5

    Ask the Community - CVS Pharmacy

    Review Highlights - CVS Pharmacy

    “A worker checked in with me to make sure I was finding everything okay.”

    Mentioned in 2 reviews

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    Walgreens

    Walgreens

    1.7(317 reviews)
    2.1 mi
    •$$

    After getting disconnected multiple times, I called back and asked to speak with the Pharmacy…read moreManager. I was told the Pharmacy Manager wasn't available, so I asked to speak with any manager. The manager told me he thinks the Pharmacy Manager's name was "Lau" (he spelled it) and that the pharmacist answering the phones might be "Shemma." I told him that I had already been disconnected multiple times and was just trying to get my prescription. The manager wasn't rude, but it didn't really feel like I was talking to someone who was concerned about fixing the issue. I expected a little more urgency since why are the pharmacy staff acting like they answering calls and disconnecting them on "accident". Instead, the only solution offered was to transfer me back to the pharmacy and let them know I was waiting on the phone. When someone answered, I asked if her name was Shemma. She immediately responded, "Nope," and transferred me. I was connected to Shemma. I realized she wasn't the same person that had disconnected my earlier calls because her voice sounded different from the employee who had answered before. Since Shemma stayed on the line, I decided to ask about my medication and a possible prescription transfer between Walgreens locations. I explained that my regular Walgreens told me that if this location had the medication in stock, they could request the prescription transfer. Shemma told me, "No, I can't do that. Call that Walgreens to transfer it." This completely conflicted with what I had already been told, and I felt like I was being talked over. My biggest concern is still the employee who initially answered the phone. After one of the disconnections, I called back and asked for her name first because I wanted to know who was disconnecting the calls. I figured if the call got disconnected again, at least I would know who I had spoken with. When I asked for her name, she responded, "Sure," and the call was disconnected. This is another reason I strongly recommend asking for the employee's name at the beginning of the call. I feel like people are less tough when they know you know who they are. If you need to follow up, file a complaint, or reference a specific interaction, having the employee's name can make that process a lot easier. With that being said, I don't need my prescription to be filled here anymore. Goodluck to ya if you have to call this pharmacy.

    I was out taking care of Business!!…read more I got a Junk Food Craving!!! So I rolled to this Walgreens!!! I rolled in and found this place has a Huge Candy Section!!! I stocked up and grabbed a few bottles of Coke also!!! They only had one Cashier and she seemed stressed out!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand strong!!! Number 34 of the top 50 most Prolific Yelp Elites of 2025!!!

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    Rite Aid

    Rite Aid

    2.7(47 reviews)
    2.3 mi
    •$$

    1526 Palos Verdes Mall Walnut Creek, CA 94597…read more Very clean and spacious store. Big, and maybe too big. Seems to be alot of space, and not alot of products on the shelves. A clerk told me they may be making the store smaller. That's why some shelves are cleared out. I was here on a sunny Saturday. Not too many customers, so I had a quick and easy experience. But the interesting thing was, they don't have alot of things locked up. Free parking in mall lot.

    I rarely shop here anymore. I had for years.......for one reason.... it's only a couple of blocks…read morefrom my home. Pros.....location, ample parking, clean inside, and I got some vaccinations there. Cons....clerks are rarely of any help, pricing is so tricky/complicated that mistakes are made quite often. Even before COVID, there were a lot of empty spaces on the shelves. They rarely had all that I needed to get. It went downhill from there. I think most people come to a drug/variety store for (mostly) meds and personal necessity items. Instead they have groceries, patio furniture, plants (that look half dead from lack of water) and the ice-cream parlor. Speaking of which, while waiting in a line 6-deep.....there's a clerk scooping ice cream. If you are buying liquor, or even cough syrup......regardless of how old your are (I'm in my 70's) they require that you let them scan your driver's license (which gives them a lot of your personal info they have no business knowing). I can't speak for the pharmacy, cause I don't use it.....but I have seen a lot of one-star reviews from others.....? I won't miss them.....and look forward to a good store to move in to take their place, that will have full shelves and good management.

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    CVS Pharmacy

    CVS Pharmacy

    2.5(20 reviews)
    0.6 mi

    This is a great pharmacy with very helpful staff. I highly recommend!…read moreI have been coming here for many years.

    I absolutely dread coming to this place and today was the last time…read more Always a long line - it's confusing to "order" when there is NO "order" line, it's "consultation." I don't need a consultation, I just want my second batch of pills on my prescription. There is no one at any other window, just one super long line and you stand there for 20 minutes, when you finally get to the front, the lady first looks at my (hard copy) prescription and acts like she doesn't know what to do. Then tells me I need to go stand in the other "line" after I wasted 20 minutes. Every time I go here, they don't have my prescription and I ask my doctor, he shows me where he sent it (this has happened with two different doctors so it's not the doctor, it's this poorly run place). It's one of the worst run pharmacies I've ever been to in my life - and the people that work behind the counter absolutely could not care less. I hate to sound like one of those "in my day" people who whine about everything but it's true in this case - pharmacies used to have people who cared about the people coming in. This one just has people who want to get through the work day. They couldn't give an actual flying yahoo about any customer, they have the same attitude as a McDonald's worker. They act like they're being put out and the people in the (long) line are morons for using this pharmacy (perhaps that's true now in retrospect). They never have enough people working there and every time I come in, they come across as so ridiculously incompetent, you wonder if these people actually have the education to be working in pharmacy. Management at CVS will read this and laugh and go about their day. They don't care. Look at all the other reviews here. It's not just me, it's everyone. This is the last time I EVER step foot in a CVS. There is no reason for me to ever come to this or any other one ever again.

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    CVS Pharmacy - drugstores - Updated September 2026

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