I highly recommend CareLink. The pharmacist is knowledgable and takes time to discuss any questions or concerns. The staff is professional and pleasant. After years of dealing with the nearby national pharmacy's poor service, this was an amazing change. read more

We could not be more elated to have recently moved over to CareLink Pharmacy for our prescription needs. From the moment we first stepped inside, we knew we had found something truly special. The team here is made up of some of the most wonderful, caring, and genuinely kind people we have ever met. They took the time to help us quickly, answer all of our questions, explain our medications thoroughly, and make sure we understood everything we needed to about our care. They never made us feel rushed or like just another number--every interaction felt personal, thoughtful, and sincere. It's rare these days to find a pharmacy where you can truly feel how much the staff cares about your health and well-being. At CareLink, you can feel it the moment you walk through the door. They listen, they offer support, and they go above and beyond to make sure you are taken care of, both medically and personally. Knowing that we have such a compassionate team looking after our health needs brings so much peace of mind, and honestly, it just warms our hearts. If you are looking for a pharmacy that treats you like family, genuinely cares, and provides outstanding service, we highly recommend checking out CareLink Pharmacy. Trust us--you will not regret it. They are truly a rare find. We're so grateful to have found them! read more

I was getting my special order prescriptions at another independent pharmacy and had a number of problems. Then they could no longer get the product, so I contacted CareLink. I was impressed from the first call. They responded quickly and were able to get what I needed so I immediately transferred everything over to them. They're well staffed with very personable people and pick up any calls on the first ring. Prescriptions are filled quickly and I've never had to wait in a long line. And, as a bonus, they have a great selection of funny greeting cards. It's so pleasant to be writing a 5 star review. That doesn't seem to happen too often these days. read more

Just the best service one can ask for. They are prompt and professional. We love them. Sue and John read more

Carelink is an excellent pharmacy! The pharmacist are knowledgeable and caring, and the staff is always friendly and helpful. When you call you immediately get a real person and they're able to help right away. I am so grateful for Carelink Pharmacy's help navigating my health conditions and the insurance companies. They even deliver to Rossmoor! Thank you Carelink! read more

These folks are great. I was going on vacation but my insurance company only wanted to give me enough chemotherapy meds for 2/3 of the trip. Carelink pharmacy worked the problem and solved it for me. I love coming in here vs standing in line for who-knows-,how -long at the corporate pharmacy down the street. Highly recommended. read more

Karen was an incredibly helpful pharmacist who got my compounded prescription done quickly and efficiently. I was notified by phone and text message that it was ready earlier than expected Top notch pharmacy with excellent customer service! read more

It's hard to imagine that a small pharmacy is more efficient, reliable, friendlier, and invested in its' customers than a chain pharmacy-yet it is. Glad I found the former and won't go back to the latter. read more

Amazing Service! They always take such good care of me! I hope I never have to go to brand X again. read more

I highly recommend CareLink pharmacy!! I went to refill my prescriptions at CVS and for whatever reason the cost of this prescriptions had gone up three times. I called CareLink and not only did they have a lower price on the exact same prescriptions, they were able to transfer my prescription, and fill within a couple of hours. Excellent customer service I won't go anywhere else to fill my prescriptions! read more

A while ago, my family switched our prescriptions to CareLink, because we had grown frustrated with the service at big-chain pharmacies. We are very glad we made the change. At CareLink, when your doctor sends a prescription, the staff quickly fills it and lets you know it's ready. When you go to pick it up, there's no long line to wait through. The pharmacist is always available to answer questions or offer advice. If there is an insurance issue, they will have called you and worked toward a solution before you arrive, so you're not surprised by a coverage denial or unexpectedly high bill. And the entire staff is friendly and pleasant. In short, the experience is better in every way than at CVS, Walgreens, and Rite Aid. We only wish we had known about this place and made the change years earlier! read more

Nahla and her staff are so kind, knowledgeable and you get the feel of a small town pharmacy where everyone knows your name. They do compounding as well as regular prescriptions. They go the extra mile to find more information on meds and injectables . read more

When I need something, it seems this little pharmacy is a gem. Twice now, once with masks and recently with water thickener, they have what CVS, Walgreens and others don't. read more

CareLink Pharmacy is MY pharmacy and it's the only pharmacy I've ever loved. I live in Rossmoor, Walnut Creek; I've never liked big, corporate pharmacies; they act as if their motto is: "Let's wait in line!" That's no better than the motto of the Rossmoor Safeway which is: "We have all day!" My pharmacy used to be Rite-Aid, just outside Rossmoor. When Rite-Aid closed, I tried CVS, across the street, but they wouldn't take my insurance. The next closest pharmacy to Rossmoor is CareLink, in the first shopping strip down the hill from the Rossmoor Shopping Center. The owner is Nahla Alabbas, a beautiful, young woman with a pharmacy doctorate who started her own pharmacy. CareLink pharmacy is small, personal, modern, efficient, and professional. Nahla has hired the staff she needs but, often, when I walk in, Nahla is there and she calls out: "Hi, Diddo!" I'm sorry that I need a pharmacy but, as long as I have to have one, I'm happy that I have Nahla and her staff to take care of me ... and not keep me waiting. Respectfully submitted, Diddo Clark read more

I'm an Internal Medicine specialist: Don't overlook this pharmacy! Owner/pharmacist is a kind person who not only returned my message as a provider, but filled and delivered my patient's prescription on Labor Day. I'm going to go out of my way to get my personal vaccinations and prescriptions filled here. Responsible, humane businesses hard to find in the medical/pharmacy sector. Join me in frequenting this pharmacy. Respect! read more

As a new client, they treated me with the same attention, curtesy and engagement as a long time client. They went the extra mile to make it right as a rush for me. I will never return to the big name guy again... read more

CareLink! Where do I begin? From my 1st calling around to locate a curbside flu shot location for my husband before Covid to the complications with chain pharmacies with getting his covid shots to Carelink calling me back! They must've taken my name & # & when they called back I luckily jumped at the opportunity to get my 1st as well as my most recent covid shot there & flu shot and this last week my husband also got his shingles, pneumonia & tetanus shots at CareLink. Specifically No hassles-ever. They answer the phone the 1st time every time. Easy in, easy out. No wait, organized, caring & professional. Personal attention.The platinum standard. Thank you Nahla & your staff. Simply the very best. Excellent example of the lost art of customer service! read more

My brother referred my to this pharmacy and now I don't know that I'll go anywhere else. My mom and I both got our covid boosters there today. We walked up to the counter and were immediately greeted and handed our forms to fill out. And within a couple of minutes of handing them in, we received our boosters by the loveliest and most accommodating pharmacist. Afterwards, during the mandatory 15 minute observation period (to ensure there are no reactions to the vaccine), we watched about 7 patients walk in to either pick up prescriptions, purchase items, or get vaccinated, and each of them was helped by one the very professional, friendly and kind staff members there. Really nice to see these places still exist. read more

If you're sick and tired of big box pharmacies with poor service and outrageous out of pocket costs, I'd highly highly recommend CareLink Pharmacy. It's an independently owned business, the kind and knowledgeable owner / Pharmacist is always there greeting you with a smile and great compassion. More than once I've had to pay for a prescription out of pocket and their prices have been 50-70% less than what I had to pay at CVS. They offer great service,fast turnaround and happy to answer any questions you have. It's easy to transfer your prescriptions to them, they'll call your pharmacy and do all the leg work read more

I love carelink pharmacy. They legit go out of their way just to make sure you are ok! Even if that means calling the dr. Nala goes far and beyond to help people. If you can come here. Thank you Nala, Amanda read more

Got our Covid booster here and it was the best experience I could have asked for. Shot was almost painless (and I hate needles so that's saying a lot). The pharmacy was quiet and felt very specialized (no candy aisle here!). Pharmacist was kind and professional. Overall very impressed! read more

The BEST ! I suffered through years of poor and impersonal service at CVS pharmacy (outside of Rossmoor in W. Creek) until friends in Rossmoor urged me to switch to CareLink. The personalized service (a small dedicated staff), the home delivery of meds, and everything else has made the medical part of my life so much easier. No more waiting in line at CVS Rossmoor and no more phone calls to CVS when I am put on hold for 10 minutes ! The pharmacist at CareLink notified CVS to transfer my prescriptions over to CareLink and presto it was done. I also like supporting small local businesses. The drug prices were the same as CVS, except a blood thinner, which the CareLink pharmacist suggested I keep getting at CVS since she could not quite beat the price. I really appreciated that honesty on her part and how CareLink tried to save me money. read more

I highly recommend CareLink Pharmacy. After my Mom's second heart surgery, she wasn't up to managing all her medications. I was managing her refills, and coming in from out of town monthly to put her meds into those weekly pill boxes for her, but that was still difficult for her so she wasn't taking them regularly. Then I found CareLink Pharmacy. Now Mom gets her meds delivered monthly in individual blister packs, and CareLink manages the refills. Not only is this a huge help to me managing my Mom's care, but more importantly, the blister packs were so much more convenient that Mom finally took her medications regularly, which helped her improve!! and led to the doctor reducing the medications! The service from Nahla and her team is excellent. If there is a change to my Mom's medications I make a quick phone call and speak to a live person who immediately updates my Mom's record. Also they can add vitamins and other supplements to the pill packs so Mom doesn't have to take those separately. And I love the fact that they actually know who I am and know my Mom! It's not the impersonal service you get from a chain pharmacy. While the chain pharmacy was just another headache for me to deal with, CareLink is a partner in caring for my Mom. I absolutely credit them with helping Mom improve. The best part is now when I visit Mom I can have a lovely visit without playing caregiver all the time! I don't know what I would do without them and I can't thank Nahla enough!! read more

I recommend this pharmacy highly! Every person on the staff is both knowledgable and kind on the phone, and I appreciate deliveries to my home in Rossmoor. On the rare occasions when I need to go in, things are easy.....with excellent parking, brief wait times, ready prescriptions, and helpful advice. Over time, the pharmacist has organized regular deliveries of my six scrips and contacts my two docs for annual prescriptions and refills. I cannot say enough good things about Carelink Pharmacy and have recommended them to everyone I know. read more

Love this place. They give the kind of personalized service we always used to get in the US, but which is so rare these days. After the first time I went in there, I was recognized and called by name. They are informed, pleasant and efficient. I am so happy I found this place rather than going to yet another chain. And, their prices are no more than any chain, so you are not being charged for the kindness and service. Very happy with CareLink Pharmacy and highly recommend. read more

I have had Carelink for my pharmacy for about 2 years. They are a small family owned business in our community, I could not be more pleased that I do business with them. The owner/pharmacist knows the business from her days with the big chain companies. They are professional,competent and above all caring. I don't feel as just another prescription. Above knowing how to run a pharmacy they are also kind and friendly. A welcoming smile and to be recognized as a person is rare in this business world. I cannot recommend them enough. They will have my business as long as they are in business.I would not hesitate to recommend them to anyone. read more

I was looking for a pharmacy that would do outdoor flu vaccines and after numerous calls to the many big chains that all said no, I happened upon CareLink and they were the only one offering this. Everyone at the pharmacy was so nice and accommodating, and the owner, Nahla, was so nice. In fact, she had the softest touch for a vaccine I had ever had. I could not even feel it. Both my husband and myself received the flu vaccine from her outside. I will be looking to switch all of our medicine needs over to this CareLink as a result of the wonderful customer service. read more

I am so grateful for CareLink! My son's doctor really wanted him to get a specific medicine. But she said it would be hard to get. Not for CareLink! They came through for us and quickly. The BEST customer service too. Thank you so much! read more

I love the personal attention and care we receive from the staff. They are super accommodating, helpful and offer great service. Highly recommend them! read more

I have been recommending this pharmacy to all my friends. Great personalized service; they greet you by name and know your prescription history; the pharmacist has gone out of her way on many occasions to point out that my prescription would be cheaper out-of-pocket vs. insurance copay!!! Who knew?!? Large chain pharmacies know this but won't tell you. They offer free delivery and shots like flu and shingles. This is a small, independent, Woman-owned and operated pharmacy where the patient's wellbeing comes first. read more