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    Dolphin Pharmacy

    4.2 (5 reviews)

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    Walgreens

    Walgreens

    (91 reviews)

    $$

    Downtown Oakland, Oakland Chinatown

    I really do like this Walgreens and appreciate how convenient it is but the unfortunate thing is…read moredue to the rift raft it attracts they have the craziest hours and shut down super early. I do think this Walgreens could be better if the whole area had more foot traffic like it did before the pandemic so due to these circumstances it has really brought the area down. However I give it 5 stars for location, the workers and security are friendly and they have a lot of those last minute items we need!

    DO NOT USE THIS PHARMACY! This place is a black hole and is incapable of doing the bare minimum…read more I don't have a single nice thing to say about Walgreen's. They have screwed me over in every way possible to make sure I do not get my meds on time, or at all. I'm on some severe medications that make withdrawal unbearable and leaving me feeling suicidal. But they truly don't care. I'll share some incidents I've experienced with this store. - They constantly do partial refills without ever notifying. Not once have they informed me of this. NOT ONCE! - Although I live only a few blocks away, I had to start paying DoorDash to deliver my meds because every time I went to the pharmacy in person it was always closed. Didn't matter the time! One week I went to the pharmacy 10am, 11am, 2pm, 4pm, 5:30pm - closed every time. Only DoorDash could get access so I was forced to pay for delivery to even get my meds at all. - The delivery used to be 1-2 day shipping but they stopped that, yet did not remove it from their website/app. I tried to get my meds shipped the next day and they arrived a week later. When I complained, they took zero accountability and just blamed FedEx. They did NOT care that the 1-2 days shipping they promised for came 7 days later. - They never refill my meds on time or pharmacy access is unavailable. I would NEVER consensually stop taking my meds. But I was forced to stop due to non-stop their negligence. Every single time that I've needed a refill for about the last year, they have been late. I always have to endure 2-4 days of very severe withdrawal symptoms and suicidal ideation every time I need a med refill, all thanks to Walgreen's! - I needed an emergency refill and they filled 2 of the 4 at my local store and then sent the other 2 to some mail-order service, which I did not know existed, which I did not consent to, and my provider sent the prescription to the store, not the mail-order service. I also got ZERO notice that my meds were going through mail-order. Walgreen's never contacted me about it. No tracking number. No delivery confirmation. Just nothing. Also - I NEVER RECEIVED THE MEDS!!! They were shipped over a month ago. And again, they just blamed the mail carrier and took zero accountability for sending off my meds - that I needed immediately - to a mail-order service out of state without my consent, instead of the store like my provider has asked because it was urgent. I still never got those meds. And I doubt I ever will. I was told insurance wouldn't cover another refill and they hung up on me. Nobody cared to even try to resolve the issue. They're totally fine with me not getting my meds. I keep saying it, but it's true, they take ZERO accountability for their mistakes, so they don't feel the need to resolve them. Which they don't resolve. Just tell me to calm down and hang up or transferring me in a circle while nobody offers me any solutions. Just a really cruel "not my problem" attitude from every person I speak with. I wish every single pharmacist could experience the pain of withdrawal and wanting to end their lives. Because maybe they might care. Doubtful. I think these people have lost all empathy and are incapable of caring about whether people live or die. If you take meds that are required for your healthcare, DO NOT trust Walgreen's ever!! Definitely not this store but the whole company is corrupt. They have lost all trust and respect from me and I hope that this evil corporation goes out of business soon. I miss the locally owned pharmacies. They would actually care about people's wellbeing, not be rude and uncaring, take accountability for their mistakes, find solutions, and not put me through the wringer in the first place. Walgreen's is the epitome of what's wrong with American healthcare. They don't care about you at all. They can't even be paid to care. I don't think there's enough money in the world to get this company to do anything right. It's that messed up and dysfunctional. Their negligence should be illegal. I will be celebrating the day this store closes and the day Walgreen's gets purchased by a venture capital firm, gets all their assets stripped, and goes out of business forever. They deserve the worst in return for what they put their customers through. This corporation is corrupt and cruel.

    Dolphin Pharmacy - pharmacy - Updated May 2026

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