Mike and team are friendly and provide great service. I like this CVS location and highly recommend…read moreit.

Always an issue with the Photo Dept. Went in today specifically to scan a photo and there was no…read morepaper in their printer. I waited several minutes for a "qualified" person to add paper and then gave up.

I highly recommend CareLink. The pharmacist is knowledgable and takes time to discuss any questions…read moreor concerns. The staff is professional and pleasant. After years of dealing with the nearby national pharmacy's poor service, this was an amazing change.

We could not be more elated to have recently moved over to CareLink Pharmacy for our prescription…read moreneeds. From the moment we first stepped inside, we knew we had found something truly special. The team here is made up of some of the most wonderful, caring, and genuinely kind people we have ever met. They took the time to help us quickly, answer all of our questions, explain our medications thoroughly, and make sure we understood everything we needed to about our care. They never made us feel rushed or like just another number--every interaction felt personal, thoughtful, and sincere. It's rare these days to find a pharmacy where you can truly feel how much the staff cares about your health and well-being. At CareLink, you can feel it the moment you walk through the door. They listen, they offer support, and they go above and beyond to make sure you are taken care of, both medically and personally. Knowing that we have such a compassionate team looking after our health needs brings so much peace of mind, and honestly, it just warms our hearts. If you are looking for a pharmacy that treats you like family, genuinely cares, and provides outstanding service, we highly recommend checking out CareLink Pharmacy. Trust us--you will not regret it. They are truly a rare find. We're so grateful to have found them!

First nice the pharmacy was open on Christmas. Unfortunately that's the only good thing. There was…read morelong lines of people waiting to pick up prescriptions and not enough staff to handle the mob. I'm sure they knew they would be the only pharmacy open. They had run out of tamiflu but didn't bother to put up a sign so people would know. I was texted at 1145 that they received my prescription and did I want it filled which i immediately responded YES. When I arrived at 3:30 to get it they lied and told me they just received it. Everything was just a mess their when they could have heavily staffed it and would have gotten new customers Poorly run store

Most of the comments sound so out of touch and it doesn't make sense unless we presume that they…read morehave no world experience. Like for instance, if you know that they are busy, you know that it's a holiday, or you know that it's the only Pharmacy in town, how are your whining and bitching justified? The circumstances should set the expectations even lower. Anyway, I have gotten my prescriptions filled at this location and the one on Oak Grove/Ygnacio. They both offer drive-through and they are both timely. You have to have a normal tolerance level and patience and not someone who feels entitled to be prioritized over others.

I've been going to this pharmacy for many years now, and I just have to express what special, kind…read moreservice we always receive from this lovely family oriented pharmacy! We have unfortunately been dealt with some serious health conditions & injuries, to which Oak Grove Pharmacy has continually assisted us & patiently guided us financially through the cost of many costly medications we required. Akrom is not only an amazing Pharmacist, but an honest, kind person, much like his father Nasir! If you want excellent care and service, this is your place! There aren't enough stars on for my review!!

I recently transferred all of my prescriptions to this in network pharmacy for my Cigna policy…read more First question, "do you want me to do some partial refills so we can get all of your medications synced up to a single pickup date?" WHAT?! You can do that?! Amazing! The owner was very helpful in tracking that everything that needed new scripts was coming in, and voila, single pickup date per month. Pharmacists in big chains are being overworked, brutally, with metrics like scripts filled per hour the priority. This means any snag in YOUR issue is hard for them to prioritize. Contrast that with Oak Grove, where customer service comes first. Mom and pop pharmacists are a dying art, and worth their weight in gold. Next store will be a new French bakery (swoon), Peet's is down the way, TJ's is there, as well as Boichek bagels. So a great location too!

ScriptWorks was the only pharmacy that could fill my elderly dog's prescription to the exact…read moreamount at a reasonable price. On top of that, when I expressed how desperate I was to get the medication asap since I had already lost a couple days trying to track down a pharmacy that could do it, they managed to fill it within the day of placing the order. They are phenomenal and will be my go-to pharmacy for my pet medication from here on out.

Such a professional pharmacy with a heart for excellent customer service, Hillary and Johnna went…read moreabove and beyond for me today! I explained my discomfort with having to wait for my compounded medication and they took my order in and expedited it and I will have it tomorrow! I have received continued excellent services and accommodating my difficult medications and my sensitive health needs from this pharmacy. I feel very cared for and like I matter here! I would recommend them to anyone!

Always on time - know my name and just smart people! They are very supportive working with the…read moreinsurance. Can always prepare me for travel.

Back in the day, before the TarJay's, Wal-Mart and Walgreen's of the world, there were pharmacies…read morewith real pharmacists who knew all of the doctors that wrote prescriptions, the patients who needed them filled and had that truly caring yet distant type of attitude to do their job well. This is that kind of pharmacy. It is small and housed on the lower level of an office building that houses numerous doctors, dentists and other professionals. They have a small selection of sundries and snacks to keep the kids happy and if my insurance didn't require me to do mail order prescriptions, this is just the type of pharmacy I would use on a regular basis to fill my prescriptions, not just for a quickie prescription for my daughter.

This is a great pharmacy with very helpful staff. I highly recommend!…read moreI have been coming here for many years.

I absolutely dread coming to this place and today was the last time…read more Always a long line - it's confusing to "order" when there is NO "order" line, it's "consultation." I don't need a consultation, I just want my second batch of pills on my prescription. There is no one at any other window, just one super long line and you stand there for 20 minutes, when you finally get to the front, the lady first looks at my (hard copy) prescription and acts like she doesn't know what to do. Then tells me I need to go stand in the other "line" after I wasted 20 minutes. Every time I go here, they don't have my prescription and I ask my doctor, he shows me where he sent it (this has happened with two different doctors so it's not the doctor, it's this poorly run place). It's one of the worst run pharmacies I've ever been to in my life - and the people that work behind the counter absolutely could not care less. I hate to sound like one of those "in my day" people who whine about everything but it's true in this case - pharmacies used to have people who cared about the people coming in. This one just has people who want to get through the work day. They couldn't give an actual flying yahoo about any customer, they have the same attitude as a McDonald's worker. They act like they're being put out and the people in the (long) line are morons for using this pharmacy (perhaps that's true now in retrospect). They never have enough people working there and every time I come in, they come across as so ridiculously incompetent, you wonder if these people actually have the education to be working in pharmacy. Management at CVS will read this and laugh and go about their day. They don't care. Look at all the other reviews here. It's not just me, it's everyone. This is the last time I EVER step foot in a CVS. There is no reason for me to ever come to this or any other one ever again.

I want to start by saying that Cynthia and Danielle were absolute sweethearts and deserve…read morerecognition for being kind, patient, and professional. Unfortunately, my experience with Bernardo was the worst customer service I've had in a long time--especially troubling in a pharmacy, where customers are often sick, anxious, and vulnerable. I fully understand policies and wait times, and I always try to be respectful, having worked in the service industry myself. What I did not expect was the dismissive and rude way I was treated. While I was waiting, instead of simply asking if I was okay with another customer going ahead of me, Bernardo abruptly said, "Not you--I'm going to help the woman behind you," even though she arrived halfway through my wait. I've stood in long lines before and accepted delays without issue, but the lack of basic courtesy and communication was upsetting and unnecessary. Customer service in a healthcare setting should come with a baseline of empathy and professionalism. That was completely missing here. Bernardo could benefit from additional training in how to interact respectfully with patients. Based on this interaction, I would not feel comfortable being assisted by him again. Bernardo? More like BerNADA--because that's exactly how valued I felt.

I've been to many different pharmacies in the area…read more including, Kaiser WC. In my opinion this Safeway is very responsive, accommodating, professional, & compassionate. I recommend them highly. Rich C

Avi, at the pharmacy was very helpful with my husband's and my medication. He accommodated me to…read moretrack down my Medication which I had messaged pharmacy to mail it to my work. Kaiser is very lucky to have caring employees like Avi. Thank you Avi

I want to give five stars to the Walnut Creek Kaiser Pharmacy, especially the pharmacist who…read moreassisted me. She mentioned she was from Romania, and she was fabulous--professional, thorough in her consultation, and genuinely caring. She's the reason I'm giving five stars despite what I'm about to describe. The waiting area itself, however, became a case study in Cali public confusion. A gentleman was leaning against the wall mid-line, and his placement gave the impression that he was the start of the line. One young woman even ended up standing in the middle of the area, unsure where to go. Everyone who came in after repeated the same moment of hesitation--unsure if the man against the wall was "in line" or not. The pharmacist politely asked him to sit down to reduce the confusion, but he refused. And still, he didn't seem to realize he was the cause of the disorder. This was not really a Kaiser operational problem--it was a citizen problem. Kaiser staff can't physically force someone to sit. The staff handled it professionally, but the dysfunction lingered. What's worth noting is how this small situation illustrated something larger about our California culture: * Absence of spatial awareness: The man didn't seem to grasp how his placement distorted the entire flow. * Resistance to correction: Even when told directly by a staff member, he refused to adapt. * The confused majority: Others sensed the disorder but froze, unwilling to assert clarity. * Public order as optional: A line is supposed to provide structure; here it became negotiable. That's my soapbox moment. It may seem like "just a line," but multiplied across systems--healthcare, transportation, government--you get dysfunction everywhere. This kind of breakdown in basic public order is exactly why, in my view, federal elections have gone the way they have. People crave someone to restore what seems to be collapsing in daily life-order. So yes, the issue is worth noting, but it wasn't Kaiser's fault. The real takeaway is cultural. Thankfully, the pharmacist I worked with turned a highly disappointing moment into a positive one--and she deserves every bit of praise.