Really friendly, helpful staff here. Long wait time (7:15 appt, 8:15 admission). Everyone went…read moreabove and beyond to make you feel comfortable, all the way through the process

I did not know what to expect from this visit based on these negative reviews. I honestly had a…read morereally great experience for my first time getting an MRI. I went right in on time for my appointment (I also got a 6:45 AM appointment.) the staff was very nice to me! When I went in they give you ear plugs, and they offer you something you can put over your eyes. All in all, I would recommend this place. I know there are many negative reviews below, but I did not experience anything bad.

I've been here several times for MRI's. I have issues with…read morethese procedures, I'm a big guy so these machines are a bit of a squeeze plus I am prone to panic attacks. But everyone here is just great, they're friendly, professional and courteous, both at the front desk and the staff in back. They have gone out of their way to make the process smooth for me, making me feel as comfortable as possible. Their work is top-notch and have provided my doctors with exactly what they are looking for. Just a quick note... Don't forget to ask for a copy of your imaging on CD before you leave. I have had to come back or had to have it sent to my doctors later.

I was referred by my primary care provider to get an MRA of my brain because my family has a…read morehistory of brain aneurysms. I had previously made an appointment at a different imaging center and quickly cancelled due to my fear of feeling claustrophobic. I researched open MRI machines and found Medical Insights Diagnostics (Inview Imaging). I scheduled my appointment for a few weeks out and had it today. My appointment was at 10am and I showed up a few minutes prior. I filled out three quick forms and was taken into a changing room where I was able to store my phone, keys, wallet, etc. I was taken into the MRI room and was immediately put at ease with how roomy the open MRI is. I did not have to change into a gown for my scan and I even got to keep my shoes on. I laid down on the table and was given a cushion to go under my legs and two smaller cushions to go next to my head. I was also given ear plugs. I inquired about headphones to listen to music, but because of the scan I was having I was not able to listen to music. Since I was having a brain scan I had to wear a coil over my head, which was comparable to a football helmet. I was handed a "panic ball" that I could squeeze if I needed to be pulled out of the machine and they sent me inside. My scan lasted 20 minutes, but felt much faster. I was able to remain calm the entire time and even opened my eyes a few times. I cannot describe the relief I felt upon finishing my scan and exiting the machine. I grabbed my things, paid, and within 5 minutes I had the CD of the scan. If you have anxiety or claustrophobia I highly recommend coming here for your MRI. The open MRI is spacious and the MRI techs made me feel comfortable. I will be coming back here for any future MRIs.

I had a recent visit to Stats Meds Urgent Care, and I'm truly impressed by the quality of care and…read moreprofessionalism from the entire team. From the moment I walked in, the staff was welcoming, efficient, and attentive to my needs. The check-in process was smooth and quick, and I appreciated how clean and organized the facility was. The medical staff were knowledgeable, compassionate, and took the time to explain everything clearly. I didn't feel rushed at all, and they genuinely listened to my concerns. What stood out most was how fast they addressed my issue without compromising care. I was in and out much quicker than expected, which is a huge plus when you're not feeling well.highly recommend

I had recently removed my review but I am adding it back due to the fact when I called back to ask…read morewhy did they say I came in for a headache and unspecified vehicle accident when I explained to them it was work related and my job had me go there. The lady cut me off and placed me on HOLD for over 30 minutes. I had called to make an appointment and they told me to "walk in" I'm sure they saw how much pain I was in and there was barely anyone there. A man came in after me and they took him back right away. The front desk staff were friendly. When I was waiting to be seen by the Dr someone gave me a heat pack to put on my back because I was in pain. The dr said no let's get you an ice pack because of the inflammation. I would have thought that's what they would have given? Again still long wait times I should of went to my drs at John Muir but I came here because my HR person at work told me to come here

Dr. Kim and his staff were so accommodating.I recently went in for a scan and then needed an…read moreangiogram. They made me feel so comfortable and relaxed. Thank you Dr. Kim, Calvin and Rhonda!

I've been seeing a new doctor, who wanted me to get a Heartscan. So, off I went to be a good boy…read moreand get things medically done. It was a Saturday when I researched where I could get it done. Online, I filled out all my info and had hoped I could get the scan in South San Francisco. I hit submit, and got a strange website error. Instead, I sent the same info in an email. On Monday morning, I got a response that the South San Francisco closed during the pandemic. So, only Walnut Creek was available. They had several opening before, but I opted for a few days later when it would be more convenient for me to go to Walnut Creek. The location is a little off the freeway, and an older medical office building. Inside, it's simple but clean. I met the very nice lady that I had been emailing with, waited a few mins, and was seen by the tech for my scan. Easy-peasy. I laid down, and just my head and midway thru my torso into the machine. They took 2 different images, and it took a total of 5 mins (or less). In about a week, I had my results (mailed), and my doc also got them. Amazing technology and report: images, calcium volume score, and really telling and informative stats on your arteries (left main, LAD, LCX, RCA, and other) showing number of lesions, a [Agatson] Calcium score, and a Calcium Volume score. Also, very helpful comments and written analysis. Very good, and helpful, for sure. Insurance doesn't cover this, so it could be $495 out of pocket. My doc gave me a $100 coupon, so that was good. #Recommended

I had to take my son here for a ct scan. The front desk is friendly and super nice. We were able to…read moreget an appointment quickly. The whole process was quite efficient and as painless as possible. I just hope we don't need to come back again because that would mean something is wrong again!

They close at 5, but they do X-rays until 4:30. Really? That is all they do. They should close 4:30…read morethen. I needed an X-ray for my son urgently but they seem do not care.

Had my MRI done at this place. Very friendly staff. Parking was a breeze and they validated. They…read morehad a locker where you can put your belongings. I didn't know that the MRI machine was that noisy but they give you an earplugs. Instructions from the staff were easy to follow. My overall experience was very positive.

This place is very hidden, it's in the middle of downtown Concord so a lot of stop lights. They do…read moreoffer parking but I'm not sure if you have to pay. I parked on the street because I wasn't sure about parking. Once I got there it seems like a business only building but once you look around and look at the virtual information screen you can find where you are looking for. I arrived at my appointment on time and was instructed to drink water one hour before the appointment. I did that of course and they did take a bit long and holding in my pee for that long caused my stomach to hurt. I was so close to just going to pee but luckily they called me in. The ultrasound technician was really nice and walked through everything. Once we were done I asked about my results and she said she's not allowed to discuss that which is understandable. My overall experience was great, I just didn't like holding in my pee for that long but that just my preference.

I've been here a couple of times for MRI's. I have issues…read morewith these procedures, I'm a big guy so these machines are a bit of a squeeze plus I am prone to panic attacks. But everyone here is just great, they're friendly, professional and courteous, from the admin staff through all the folks who help you along the way. They have gone out of their way to make the process smooth for me, making me feel as comfortable as possible. Their work is top-notch and have provided my doctors with exactly what they are looking for.

I had my first MRI done. I was very apprehensive about the procedure. Angelica was very caring…read moreand kind. She explained the steps for the MRI. She was able to calm my nerves down. I was grateful for her help and knowledge of the procedure. Angelica made it possible for me to complete the MRI in a calming manner. Please convey my appreciation and gratitude for a job well done. She certainly made my day. John Muir is lucky to have employed such a wonderful person. Thank you Angelica. L. Wong

This review is for the reception/call answering/front desk. Whoever is answering their calls is…read moreterribly rude and curt. We go here for the convenience but will start looking at other imaging practices if this will continue to be the case. I'd hate to think they're losing business due to this because the staff that actually do the imaging are wonderful and professional.

Stopped by this morning to get a copy of another January mri cd because the medical clinic lost the…read morefirst one. The Inview clerk said it would cost me $25. I was prepared to pay, but after 10 minutes, she gave me the cd and said, "This time, there would be no charge." THANK YOU

Dr. Feng probably saved my life. At the end of my hip follow-up appointment, he asked if I had any…read moreother concerns. I had recently undergone back surgery and mentioned that my leg had been hurting. Even though I was there for my hip, Dr. Feng immediately took the concern seriously. He stopped what he was doing, performed a thorough examination of both of my legs, and told me he was concerned I might have blood clots. He sent me directly to the hospital for testing, where it was confirmed that I had blood clots in both legs. I am incredibly grateful for Dr. Feng's attentiveness, compassion, and professionalism. His willingness to listen caretully and go beyond the immediate reason for my visit made all the difference. I truly believe his actions may have saved my life, and I will always be thankful to have had him as my doctor.

Still a little bit of a wait but the staff are friendly here. Nina is nice I just finished my…read moreappointment with her she gave me a referral for physical therapy. She asked me if I finished massage school which is nice she remembered but I think that's in the notes lol. Still nice she asked. The wait was not too bad this time.

Dr. Patrick Gonzalez is fantastic! I broke my leg and ended up with a DVT. He has been helping me…read moremanage this. I have dealt with several difficult specialist offices but his staff are amazing. I get a real person on the phone quickly when I call and they are fast with scheduling and even proactive. I had zero problems with billing. I think they use a new company now. I was able to pay my bill easily online. I highly recommend Dr. Gonzalez and his team, you will receive excellent care here.

Super sketchy. I'm getting daily calls from this place and haven't lived in or received medical…read morecare in the bay area for over 11 years. They haven't left a voicemail and I haven't picked up any calls because it's labeled as Potential Spam. If you're trying to collect something from me (which seems likely based on these other reviews), seriously? I also have never heard of or received a bill from this place before this point. Good luck explaining why this is the first I'm ever hearing from you, especially if your intent is for me to pay something.