This is the second negative review I've left on Yelp, EVER. Saturday afternoon they had one poor cashier working while there was a line 12 people deep. She even had to fill up balloons while trying to get the customers through. I had to make a return and the cashier tried radioing the manager for almost 10 minutes without a response. During this time, I just stood at the end of the register while she checked people out (and kept radioing the manager). While waiting, I noticed two people outside cleaning windows and sweeping. I asked the cashier if that could be the manager. I went outside and sure enough the manger was out front with another employee who was sweeping. When she answered that she was the manger, I felt like I was inconveniencing her by asking for help. She asked me for my receipt and looked me up and down, then told me I couldn't make an exchange because she doesn't take returns from other dollar trees. Her whole demeanors was abrasive and short. She didn't acknowledge the cashier or apologize for not having a radio or checking in. FYI, I was trying to exchange one print of contact paper for a different one and purchase more of it. She didn't acknowledge the fact that I stood there, unable to do what I needed to do for 10 minutes because she didn't check on her store. I expected a bit of professionalism, especially when being told I can't make a return. read more

I was looking for small containers perfect to keep my board game pieces organized, and a friend recommended Dollar Tree, and it was a great recommendation! I found two packs of them (one of 4 and the other of 10) in different sizes and they were just exactly what I was looking for and needed. Too bad I only found one each though, and I wish they had them more in stock. Still I was really happy to find them! I'll definitely go back to look for more of them in the near future! read more

Dollar Tree - Small containers perfect for board game pieces - Discount Store Near Me - Concord, California

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I get it's the busy season but if you are a rude old man that dislikes life maybe don't be in this industry. The older gentleman that was ringing me up I assume was some kind of management because he was dressed nicer than the rest of the employees gave me so much attitude because I asked for a bag instead of putting everything in a gift bag I bought. I get this isn't a big deal, I just prefer a bag to put my stuff in, why does that warrant such attitude instead of just giving me the bag I asked for? Do not recommend, there is another dollar tree not far down Clayton where the employees are much nicer, zero stars from me. read more

Consider the employees and managers before employing them. Evelyn and manager Kathy were extremely rude and would not listen to my concerns after an incident. read more

The employee with the hijab always has an attitude I never have problems with any other worker there but she goes out of her way to be rude to customers. I work close to this location so I like to walk there and pick up little things before I start work and this lady every time she's there makes me want to walk away and wait until I'm off because idk what's up with her or what anyone else did but she's so rude she slams you receipt on the table and or her hand and rushed you so much when no other customer is even in line or shopping she's rude you guys need to train her again cause wtf read more

The positive everything is really cheap but they raised it to $1.25 instead of a dollar. The negative they're out of so many cleaning supplies water just everything on the shelves is out or very low and they have a lot of boxes in the aisles that are not put away with a lot of inventory seems like they're very low staffed only have two workers and there was a line all the way down to the end of the aisle. They probably should hire more workers to be able to help all the customer so you're not waiting 30 minutes online and have sufficient staff to be able to unload all the boxes and have all the products out on the floor for people to purchase. Very disappointing in this business. read more

Dollar Tree - Cleaning supplies - Discount Store Near Me - Concord, California

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The dollar store is now really the 1.25 store but that's no biggie! The prices are still amazing! I'm totally ok with a quarter more for this store to stay open! I mainly stop by for the holiday and party decor. Beware that if it's holiday stuff that your after you need to plan ahead! They release their items early like more stores and if you come the week of the holiday there will be very slim pickings! The birthday decorations are always on hand though! Streamers, signs, bags, table cloths, party hats, balloons, and more! Really anything you need to throw a birthday party they have it here! We always like to pick up some balloons, streamers and a sign to decorate for birthdays! With a little elbow grease and a couple dollars you can create such a beautiful spot to celebrate! read more

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Service is terrible, don't mind the items alot a stuff you can't find anywhere else, price not bad for the stuff there but I was scammed bought an item outside the store told them I did (they don't sell the item I bought outside and I told them that) they made me pay for it anyway read more

Peter was incredibly rude tonight. He walked past and me and I said "excuse me, can I ask you a question?" He stopped, took a breath and a pause and reluctantly spoke to me. When I asked where something was located he told me "if you don't see it on the shelves we don't have it." Well, that didn't answer my question. We were the only customers in the store so there was no excuse to not provide assistance......... read more

Still a 5 star experience here! This time Destiny helped me at the register and she was so patient and helpful. I had a few exchanges to do and she was able to help me with these very smoothly. I really like coming here to get party supplies and favors, and I've been so lucky to be able to exchange items that we end up not using, so it never goes to waste. Their inventory was a little low the last time I went, I'm guessing because of graduations and summer parties, but I was still able to find a lot of the items I needed for my daughter's 1st birthday party coming up. They are also so much neater and organized here than other Dollar Trees I've been to in the area. read more

I literally had to stop what I was doing to write this review. Laurielle greeted every customer with such warmth and sweetness I really wanted to commend her. I have also never seen such a clean, organized, and well stocked Dollar Tree, really just store for that matter. Slow clapping for this Dollar Store they definitely get five stars in my book! read more

People are friendly and accommodating. All of the ladies are nice and it's great to get good service from a dollar store. Keep it up!

I was greeted by a sweet voice by the door by one of the cashiers. Her demeanor and the way she was treating customers ahead of me as I was waiting to pay put a smile to my face. She kept saying "ohh I love this product...this is sooo cute". I wished I could hug her. Your customer for the glowing bracelets. read more

honestly, a Dollar Tree is a Dollar Tree. setting the standard to that, it's hard to be disappointed. Let me tell you why this Dollar Tree deserves this five stars though. Despite being told that ApplePay isn't accepted here when in reality it is and the cashier who helped me was probably confused since she said my "ApplePay was actually discover" when i used ApplePay to pay with my discover card, this store still deserves 5 stars because of their hot cashier. By the name of Kavan/Kavah(?) idk lol i couldn't read the name tag. He's cute and tall and has a nice deep voice like wow. Congrats on your genetics. there was some miscommunication, but at least one of the employees were hot. and all in the name of some calorie free pan spray on oil. read more

Found out there are some decent bargains at the Dollar Store that would be a few dollars more at a regular store. If I was on my own, I would find a lot of household items here and not overspend on simple kitchen items, cleaning and office supplies. Best thing I like to pick up are powdered flavors for my water bottles for $1 each. This Dollar Tree could use some more help to clean up their merch but it's still my go to place. read more

Associates are always friendly, the store is clean & well-stocked. Been going here for years. Thank you!

Dollar trees are almost the same. this one is more spacious. less cramped than others. saw the usual halloween stuff. buys: sunglasses(1) -not enough tinting, lets too much sun in -will skip next time or buy more carefully,. notes: -cashier pleasant, efficient.. read more

This is a great dollar tree for the simple fact that it is often stocked, and often clean. My favorite part though is a woman who typically works the cashier named Debbie. She is very kind, professional, and really cares about customer service. The store is very lucky to have her, I would expect her to be in a much more upscale store given her level of professionalism and customer service that I experienced. I complemented her, and she let me know that she actually enjoys working at dollar tree because of the customer service. I highly recommend you stop by the store, and say hello to Debbie, she's very sweet and helpful. read more

Manager was super nice to me today getting balloons and passing out smiles.Nice service also at register by a kind, African American Lady sorry don't know her name! Sorryalmost five stars but out of You Rock And So Special Balloons and need more animal balloons today, I took last two.Also need thank you and your welcome balloons! ty again for polite, respectful service! read more

We told Debbie, the cashier, that we didn't want to buy the white container that we used to put our stuff in. She said she could not undo the purchase because she already put it in. Seriously? Just one click to cancel or delete and she can't do it? So much for customer service. She even tried to "lecture" us about the carts that were "meant for shopping." I mean it is only for a dollar... but still. I would think she got training on how to deal with customers but we felt like we were forced to pay for something we didn't need. ‍‍ read more

Store #1536 bad customer service today 03/14/15 1:09pm the individual works at the store with the white polo shirt was very rude I've asked if she works their and she turn around sigh stating "Yeah what do you want" in a very rude tone of voice omg then the male in the cash register with the loud voice stating we're out of all the balloons to blow up whatever we have that's all we got. They just don't want to help my needs and questions they're rushing me and so bad customer service !!! read more

Dollar Tree - Baddddd customer service as a customer I was told "yeah what do you want" very rude and lazy to take care the customer wow - Discount Store Near Me - Concord, California

Watch out for food that is past the date. The employees are friendly and the place looks organized for a Dollar Tree.

Great store, Lee the manager, helped me with an online order and was super helpful and efficient! Thank you Lee for your help!!

Employees are very friendly here, but this store is a complete DISASTER always. Doesn't have alot of what other dollar trees have, there's always boxes and cases and stuff along the isles, they don't have smooth transitions from holidays/seasons and it's hard to shop here. Even for a dollar store. A complete DISASTER. read more

This the worst Dollar Tree I've ever had the misfortune of going into. They have nothing in terms of food items. No refrigerator or frozen items. I have no idea how this dump stays in business. It's an embarrassing joke. The only positive is they have a decent selection of inexpensive greeting cards but that's about it. Compared to the Dollar Tree in Pleasant Hill, this store does not have much inventory of anything. The cashiers are nice but for whatever reason, you can almost always find yourself in a long line and they don't bother to bring out another cashier. As for merchandise, you are better off going to the 99 cent store down Clayton road. They had refrigerated and frozen item and a massive selection of food and almost anything else you can think of. This Dollar Tree seems to only get overflow from any other dollar type store because you rarely see any food items on a regular basis. read more

One of the most unorganized and dirty businesses that I have ever been into. I am so disappointed with the dollar tree considering it is so close to my home but every time I come here I receive terrible service and have the hardest time trying to find whatever I am there for. It seems like the place is so messy and I don't think anyone ever cleans it. Today, I came to dollar tree to get a balloon for my Halloween costume and the lady that worked there tried to tell me that she couldn't blow up a balloon for me. This was odd because it had occurred to me they have blown up the balloons that I have needed before at this location. I believe the workers are just lazy. And another strange thing about the dollar tree is there is never any music playing in there. It is always so awkward and quiet while waiting in line to check out. I will never go to this dollar tree ever again because of the lazy workers, the awakward atmosphere, and the uncleanliness. read more

I went into this store today by the sweetest cashier. However the manager their... her language to other employees and in front of customers was vulgar. I had my 4 year old with me and this woman was dropping 5 bombs left and right. Now while I was waiting in line with at least 3 customers behind me, the same sweet cashier was the only one ringing up customers, here comes this manager she logs onto another register helps some girl I assume she works their as well, rings this girl up, signs off the register and process to tell the cashier working hard that she needs to hurry up. I am only giving 3 stars for this sweet cashier. If it was based on management it would be none read more

A great place to pick up little things for parties and bbqs! It was a lot nicer when it first opened but now it's pretty messy. We stop by when we are looking for little things like color coordinating napkins/forks/spoons or giftwrapping necessities and basket/stocking stuffers. Sometimes it's fun to just look around for random things you can buy for a dollar. read more

I might be the only person who has ever spent $75 at a Dollar Tree....but I couldn't help myself! So. Much. Awesome. Halloween. Tzotch! We spider webbed two trees and hung inflatable ghosts all afternoon afterward. Want another bag of party favors? Sure! Everything's a dollar! It was a super satisfying retail experience. Highly recommend! read more

Love the Dollar Tree stores! Every time I go in there I find something new and always end up buying way too many things. I am amazed at some of the things in there which are only $1 ... Shampoos, snack items, car care items! It makes me think HOW much are regular stores marking these items up. Thank you Dollar Tree for looking out for the PEOPLE, and I know that the PEOPLE are looking out and supporting you as well. I also appreciate all the Christian items like cards; that is becoming harder and harder to find at other grocery stores. read more

The new worker was very nice and friendly! I recommend this store. You can find a lot of great deals here for cheap.

Exactly what you expect with you walk in. Small and basic items for rock bottom prices. Perfect place to get things like small kitchen utensil or greeting cards! It felt well stocked...with useful items is debatable but well stocked nonetheless. Relatively organized and clean with its inventory. read more

This is probably the best Dollar Tree store that I've been to. They by far have the biggest and BEST selection of party supplies, especially if you have a kid. I recently came here and they have a pretty good selection of Halloween decorations and costumes too. I can't wait to check out their Christmas stuff! read more

The BEST place for stocking stuffers! Yahoo! I filled three stockings for under $20.

Dollar store is what it is. Great place to get decorations or some other random stuff. But if you really compare prices and quality its usually better to go some other place. This location is very spacious, worth the trip every once and a while. read more

Friendly employees, great Halloween and Christmas decorations, gift bags, greeting cards, balloons. I only wish they had some refrigerators selling frozen fruit, but this is a nice little store, ambience, location, parking, savings and all. read more

The employees here are so professional and nice!! They're helpful and it's a pleasure coming in to this store. It's organized and well stocked, especially the kitchenware and the seasonal section. I'd definitely recommend this Dollar Tree! read more

This dollar store always have what i am looking for. Just the greeting card and gift wrapping section alone is awesome and saves mucho money. Samantha helped me the other day. She was very nice, quick, and friendly. This store is always clean and items are neat. read more

This is a great Dollar Tree Store. One of the very dear waitresses that works at 1515 in WC, this is the very sad news, her last day was yesterday, so, i wanted to do something special for her, so I went here, and i bought her a puppy bag. One item that I typically buy is the greeting cards here. i told the gal at the register what I was doing and she agreed with me that it was a really sweet idea. read more