I wasn't expecting my hobby lobby trip to be so memorable. Mark Anthony saw me choosing florals,…read moreand holding them up to the mirrors in the mirror isle. he kindly came up and asked me if it was for my wedding, I said yes. He conversed with me for a bit . He was so helpful and so kind and reassured me that I was choosing good florals. (I came alone) he congratulated me on my wedding, and his reassurance did honestly help me choose my flowers. To him it may have not seemed like a big deal, but that interaction meant a whole lot. His kindness was deeply appreciated today.

This experience was disappointing enough that I felt compelled to share it…read more On a Saturday evening around 6:50 p.m., I stopped by Hobby Lobby with my 4-year-old daughter and my elderly mother-in-law. We were preparing for an upcoming funeral, and I needed help with an expensive gold frame I had purchased from Hobby Lobby. One of the corners had separated, and I wanted to know whether the framing department could repair or reinforce it. Because the frame was large and heavy, I left it in my trunk until I confirmed that someone could help. My mother-in-law waited nearby so she could rest while my daughter accompanied me to the framing counter. I approached the employee working in the framing department and asked if he could assist me. His first response was, "I'm off in six minutes - what do you need?" The tone immediately caught me off guard. As I began explaining that the corner of the frame had broken apart and needed reinforcement, he interrupted me and said, "Stop. Just hurry up and tell me what you need." I was surprised because I was simply trying to explain the issue so he could determine whether it was something the framing department could fix. I told him the frame was needed for a funeral and asked if it could be repaired. Instead of addressing my question, he asked why my husband couldn't fix it. I explained that my husband is currently deployed, so he wasn't available to help, and that while I would try to repair it myself if necessary, I also work full-time. His response was simply, "So do I." At that point, it was clear that helping me was not a priority. What made the interaction even more upsetting was that my 4-year-old daughter asked afterward, "Mommy, why was that man so mean? Why didn't he want to help us?" Hearing that from my child was heartbreaking. I told her that maybe he was having a difficult day because I wanted her to understand that we should still try to show kindness to others. I shared my experience with the manager, who told me that this employee often tells others how important it is to be friendly with customers. Unfortunately, that was not reflected in the interaction we experienced. Thankfully, we went to Ace Hardware afterward, where an employee immediately took the time to help us. He recommended reinforcing the frame with small metal corner brackets, nails, and gold spray paint. His advice worked perfectly, and we were able to save the frame in time for the funeral. This review isn't about expecting perfection. Everyone has stressful days. It's about the importance of treating people with basic courtesy and respect, especially when they may already be going through a difficult time. A little kindness can make all the difference. Unfortunately, that was missing from our experience at Hobby Lobby.

I called this morning and was helped by a wonderful staff member named Katana (sorry if I spelled…read morethat wrong). I called asking to see if a specific yarn was on clearance, she found it on the sales floor and scanned it to double check for me. While the yarn was unfortunately not on clearance, Katana was super helpful and kind during the entire interaction.

I gave this three stars because it is really hard to find somebody working on the floor, especially…read moreones who look like they wanna work there. Whenever I go, whether it be during the week or even weekend, there's always somebody in framing, and all the other people are usually upfront at the cash registers. I only ever see one person working in the floor, but they are always busy with a line of people trying to talk to them. I do like the selection of art supplies, and they even have fabric, which is cool. Kind of rare to find that at Michaels. I always find what I need, and if I do need help, I'll ask the framers cause they seem to be more knowledgeable and available than anybody else. Great pricing for large amounts of items.

Over the years, we have purchased many items from Cole's Interiors. The furniture was higher…read morequality at a reasonable price. Customer service is outstanding. Our last purchase was a comfortable one recliner. About a weak after receiving it, we noticed one of the legs was broken. We then called Cole's to report it. The Manager decided to replace it with a brand new chair.. That's what I call Great service. Thanks again.Chuck S .

Needed shutters repaired that I purchased 10+ years ago from Cole's. Service tech was terrific…read more Fair price and job well done.

I love Tap Plastics! I came in today with measurements of a square of plexiglass I needed to put…read moreabove my window AC. I have a vertical sliding window and every year it's been a pain in the butt trying to cover the excess hole when I put the AC in the window. I don't know what took me so long to get down here for plexiglass! Embarrassingly, I admit I hadn't thought of it before lol. I was helped by a super nice and professional woman. After paying, I had my piece of plexiglass done within a few minutes! It's perfect. Thanks guys!!

1/15/2026 RE: great results…read moreWork with Betsy at the Pleasant Hill store, sent in a template by mail came back that was great. I changed my mind a couple of times sent in the template and it came out perfect./Value is there/J Trumpy/CLAYTON My product: 1/4 inch, clear acrylic, beveled edges, polished, custom cut - out on one corner/can't say enough about the quality and service level. Delivery: super well packaged/product itself was covered with a blue adhesive film to protect acrylic.

Nadiya is amazing! I went to her for alterations and she did a phenomenal job! She's kind and…read moreknowledgeable. I'll definitely be a repeat customer.

Creative Drapery did a fabulous job installing custom drapes in our dining room and bedrooms…read more Nadiya is an extremely talented person and the quality showed in every little detail of her work. We highly recommend her if you need custom drapes in your home.

It is hard to find a great upholstery shop. We last went to a European Master Craftsman years ago…read morein Lafayette but he retired. Lucky for us because 15 years ago he was 1-1/2 times more expensive than what we paid recently at a different shop for better quality material and similar craftsmanship. We found Tri-Valley Upholstery (TVU) in Pleasanton after searching and doing some research. My wife reached out via e-mail to inquire about the work we needed and later followed up with pictures. Tri-Valley gave us an estimate and we scheduled an appointment to bring in one chair for evaluation and finalized specifics. We met with Eduardo who was very helpful, energic and enthusiastic. We picked out the material, received a sample, approved the material and scheduled the project. TVU did a beautiful job on reupholstering 6 chairs with a really nice piece of leather. Seats are taunt, tucked perfectly around the chair backs and the bead is spot on. There was a real minor tweak on 3 chairs that TVU took care of quickly. Dropped the chairs off and the next morning they were completed. Eduardo and his team are talented, very responsive, knowledgeable and produce quality work to make customers happy. If you need something reupholstered, give Tri-Valley Upholstery a try. You won't be disappointed and they are priced well.

We have been trying to get a call back from Ed, the owner (I think), to no avail…read more We needed to get our sofa cushions replaced. I searched Yelp and found this business (which had pretty good reviews) back in March, 2026. I spoke to Ed, on the phone to get the 411 on how it works with him. I had to leave a voicemail. He called me back fairly promptly. A week or two later we were in Pleasanton, so I suggested to my husband we drop by his shop to finalize the replacement cushions. We took one of the cushions in to his shop so he could take measurements and we could pick out a density of the replacement foam. So he got the measurements and we picked out the density we wanted and got aquote. He said it will take about a week to get the cushions and he will contact us. Great! We waited to hear from him, finally in the third week my husband tried to contact him via text and left a voicemail. We waited and waited and waited. I thought he's a one man show , he must be busy. I finally contacted him again June 3 (text and voicemail) and waited. I do believe he has ghosted us (as my kids say). Definitely do not recommend a business who does not have the common courtesy to return a voicemail or text. Definitely frustrating. I will resume my search. Thanks for reading to the end of my tale.

Adrian's Upholstery did an amazing job on my A Rudin chair. Communication was easy and they were so…read morequick with the turn around time. I couldn't be happier with how my chair came out, it's perfect.

I had a recliner (non-motorized) re-upholstered last month at Adrian's Upholstery. I couldn't be…read morehappier. The end result is fabulous. They were communicative, professional, fast and did amazing work. I'll be using this company for any future re-upholstering. I highly recommend their services.

Friendly & very helpful for my custom work I needed done on some fitness products…read more Highly recommend this business.

I used the Yelp project finder to find Lucia's. I got several quotes but they were by far the most…read moreaffordable place. They cost almost half of other quotes I got. There was quite a bit of communication back-and-forth and it was all seamless. I paid 200 extra to have my seats picked up and returned because they're down in the San Jose area. It was well worth that extra cost as I'm in Solano County. I got my dining room chairs beautifully refinished by Lucia's upholstery.The quality was amazing. They also quoted me a couple weeks. All other places were saying 6 weeks or so. Super happy with my chairs and Lucia's. Give them a shot!