Had a great lunch here recently. They cooked the burger to perfection, to order. The fries are unlimited, but they are generous on the 1st round, you really don't need to ask for more. They had this special charity drive shake. It had the true taste of strawberries inside. They added sprinkles which added a nice surprise texture. - They emailed me a free bday shake offer - So glad I came in Place was clean. Service was strong, solid and attentive. read more

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Mikella was the most welcoming host to encounter. We walked in with a party of 11 and she had the best attitude and was so sweet and accommodating with our party. We were celebrating a birthday and although she wasn't our waitress, we were seated next to the entrance, and she continuously checked on us and was so smiley and positive. the ambiance was amazing and dessert and drinks were perfect for the occasion. 10/10 experience everyone was in a great mood read more

Don't know what is happening there, but the food is steadily going downhill. The French Fries taste horrible and are always cold now. They are definitely using a cheaper oil because it leaves a terrible taste in the mouth afterward. The fried fish is often not cooked all the way through. So disappointed because I really used to like this place. The service, however, gets 5 stars! read more

I took two of my granddaughters to this location and it didn't;t disappoint. They thoroughly loved their kids meals and I got to indulge in a juicy burger and fries. I even splurged and had a chocolate milkshake. Ruby's is still solid. I've been going here with my kids since 1985, and now I get to take my grandkids. Classic! read more

Food here taste average good for me just because I often venture to different food at different places. Calamari here came in a cheese stick size form of a giant squid, seasoned in bread crumbs and fried. Pretty tasty and interesting. I tried their breakfast pancakes & waffles, corn beef hash & tuna sandwich. Just pretty good nothing extraordinary. I can't taste the coffee flavor in their coffee milkshake and I requested for double the coffee. Customer service is good. Never once have a problem. Staffs are nice and polite. I came here not so much for the food or the service, but more for the nostalgic memories. read more

Breakfast review. Came on a weekday morning. The service throughout my visit was exceptional. The booths are clean and comfortable. Aside from the usual 50's decor you find at any Ruby's, there was also some train related signage here and there. I ordered the french toast combo which also came with eggs (scrambled) and a choice of meat (bacon!). I had a cup of coffee as I waited for my meal. The coffee was strong & hot - pretty decent for diner coffee. My french toast was done properly but really nothing out of the ordinary. They provided more than enough butter on them! I had to pop a few extra statin pills to keep my cholesterol in check. The eggs were fine but the bacon was crunchy-hard and overdone. I accidentally dropped one piece onto my plate and it shattered into pieces! Overall all it was simply a good experience, no more, no less, which in Yelpspeak = 3 stars. read more

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Took my daughter here for lunch today. A family walked in as we did and got seated right away and the guy said he will be back to seat us in a moment. We waited for 16 minutes and never got a seat!! You guys need to work on that customer service!! No need to worry though. Rock & Brews took care of us!! read more

Oh man, this food here was so delicious every crime every bite. The food was perfectly well-made. I can't complain about anything here. It was just perfect all the way around our server is on top of his job came quick. The place was very nice music from the 50s very clean, very comfortable temperature inside as it was a hot day even though they did not have A&W, which is my favorite. I still had a root beer anyhow, my burger was perfect. I ate it so fast. I almost bit one of my fingers. I'll I can't wait to come back with my daughter and have a Sunday or a milkshake to my birthday weekend I highly recommend everyone come here to eat. I've been to the Rubys and Whittier and this one is just as good. Only thing is they did not sell shirts here and that was a bummer. Guess I gotta go back to Whittier to get a shirt. Otherwise everything was top-notch to it score of 10 out of 10 clean tables clean restaurant, all the staff were incredibly nice and professional. We didn't have to wait or try to flag anyone down they were on top of everything perfectly. Everyone should be proud of this restaurant who works here it's a fantastic team. read more

Ruby's Diner - Diners Near Me - Tustin, California

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Got go for the Super Burger, or the Cobb Salad. Enjoyed the weekend eating here, and it was good food. Super Burger with thick cheese melted patties with everything on it. They have the steak or thin fries. Prices are just about right. Good customer service. I'd come back. read more

We returned back to this great location for dinner. The milkshakes were fantastic, as always, service was quick and efficient. And I have to say, we received our milkshakes in record time. Just incredible service! And an update from the previous visit. There was definitely no tough burger like before, but I have to say it's still disappointing in comparison with the angus beef patties from the past. J.D.G previously asked me what can be improved? And I have to say, without hesitation, THE MEAT. This time around I had the seventeen dollar super burger, hoping for something, well, super. But unfortunately it was more of the same in the burger department. However, still looking forward to our next visit. Thanks! read more

I am here having DUNCH. That's a late lunch/early dinner. It's my first time here, and I wanted to shout out Manny. He provided courteous and excellent service. Carlos was very kind too. The whole team seemed to really take pride in their work, work hard, work fast and with no errors.o was very satisfied with my meal. Thank you for a wonderful experience. I have been to many Ruby's in the past. I have now found my favorite location. Wishing the team and this location continued success! read more

Ruby's Diner - The shake I got. First time trying this flavor. Very good! - Diners Near Me - Tustin, California

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Terrible food, mediocre service and the one star is for cute decor. Maybe it was my fault for ordering fish and chips but I wasn't feeling a burger but my sister also had a crappy breakfast item - cinnamon roll pancake which was super eggy and had very little cinnamon roll taste. Back to my fish and chips, it seems like they pulled it from the back of the freezer and it was in there for 3 years. Overly fried and flavorless. read more

Ruby's Diner - Diners Near Me - Tustin, California

First time we've had breakfast at Ruby's. Party of 5 included our 3-yr old granddaughter. She needs to each right away so we all ordered and asked our server to bring her meal as soon as it was ready. He was back within 10 minutes with her eggs and pancakes. He brought out the rest of our order shortly thereafter. Server was very attentive in checking on us and quick with coffee refills. They even gave us an empty cup to take home because our granddaughter liked the color and name. Will definitely return! read more

Being a past customer of Ruby's I always came back to this place. Now,never again. The hamburger was a sloppy sandwich. Meat patty was like cardboard. The avocado was not fresh or flavorful. Bun was small and could not accommodate the extra lettuce that made it look large. Never to return! read more

$3.51 "Packaging Fee" for Takeouts? This is ridiculous for a traditional American restaurant. This used to be a go to place, but now not only the menu prices have gone up, but greed has taken over (unfortunately it seems to be an industry trend). read more

love their milkshakes! good place to come with family for lunch, waitresses are always nice :) read more

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I went here for breakfast and the pancakes were soo good!! the overall diner theme is so nice too, there was even a little toy train above the tables :) read more

I've been coming to this Tustin location on and off for years. This recent visit, however, compelled me to write a Yelp review. I ordered the skinny lunch with turkey pattie. The service is a mixed bag. The place wasn't crowded at all, and the slow service was at a snails pace. I also ordered the pumpkin spice shake, which is a limited time only item. The shake was yummy. My lunch was left to be desired. The cottage cheese was slightly sour, so I didn't eat the rest of that, and the fruit was refreshing, it was flavorful. The turkey patty was a little chewy. I expected a little more than my previous visits here, and all I can say is, now this place needs improvement. It's a shame. I feel this Ruby's location is going downhill a little. I'm rate my recent visit, 3 1/2 stars. As for my returning to this location, I'll give it another chance in the far future. read more

My boyfriend and I went in for dinner around Christmas time and enjoyed a great meal. It was a busy night with groups of people celebrating together. The service was excellent and the burgers were delicious. I enjoyed the gluten-free bun! We enjoyed the friendly atmosphere and cleanliness! We will be back for another meal soon! read more

Had a great lunch break today. They were out of something I'd ordered, and Manny went out of his way to find something even better! Delicious food, and excellent service. Thanks! read more

Possibly the worst Ruby's diner in the SoCal area. I had originally made a delivery order which was cancelled for some unknown reason. The cancellation email had the store's number posted in it and to have me call them for further details. The manager upon picking up was extremely rude and continued to tell me that "your order was out for delivery" after I had told him repeatedly that the order was cancelled. He said he would contact the driver and call me back. He never did. I called back 15 minutes after the initial call and asked again why the order was cancelled and if I would be getting a refund. He told me that once the order was out of their store, he had no control over it and could not contact the driver. He then told me that Uber, the service that would have delivered my food, would refund my order if I called them. It was at this point that I had hung up. So, in short, the Uber delivery person had cancelled on my delivery without any notifications, the manager had lied to me and also made false statements as to how I could receive my refund (through another company even though I put the order through the Ruby's website), and they refused to accept any responsibility on this situation or give me any assistance into resolving the matter. I would not recommend giving this Ruby's any business. The diners are not bad, but the service here was the worst experience I've had with this franchise. Order from the one in South Coast Plaza instead. At the very least, they are much more courteous then that joke of a manager. read more

Haven't been to a Ruby's in years. Server Carlos was perfect! Made my kids feel at home and didn't miss a beat. Manager was very polite. Cooks asked how was the food... crazy how I counted this place out. I will start coming here more often. Great food and a very clean environment. But, most of all the service is top notch. read more

The service here was excellent and the food was yummy. They have a seasonal pumpkin shake which was delicious and generous. They were quick to change up an order to accommodate a picky eater. The cute diner atmosphere is also a plus. read more

A great family restaurant! Great food and service! Hope it finds all the love it deserves from patrons!

we like stopping by for a mid evening snack of a few shakes and some fries - this location has never disappointed with great shakes, fresh fries, and friendly service. Banana Caramel shake mmmmmmm delicious Chicken tenders - good stuff too always a good time read more

I had the greatest experience! Seated fast, served fast! Greatttt service from Alfredo! So funny and happy and excited to work there. He deserves a raise! Loved this spot and place. Stop in for the PB shake! So good. read more

Alfredo our waiter service was fantastic. He's been our waiter a couple of times and each experience has been awesome. Food is NEVER a disappointment. Shakes are phenomenal. This is mine and my husband's favorite Ruby's to go to. Keep up the good work! read more

Service was amazing. Even with carry out during the pandemic everyone was super friendly and accommodating. Friendly staff and food is consistent and delicious. My 9yo goes bananas for the shakes! read more

Ruby's never lets me down!! I feel kind of silly waiting this long to try this location, considering its super close to my house LOL! The food is always good and my order is always accurate! Two things that are super important to me! I've had their breakfast and burgers and I can tell you I love both! My mom has also tried their giant sized salads and she loves them too! Now the online ordering is a breeze BUT.. I do wish they would have a notes section or better modification options when your customizing your food. So I politely ask for my sauces once I go in to pick up my food, staff is on point and gives you your food with a smile! It would be nice if they were open just a tad later, since they are on a busy street and there's not much food options open later down here. But other than that, I love me some Rubys! ^__^ read more

With full disclosure, I am a regular at Rubys and have gotten to know the staff. This Ruby's truly feels like a 50's diner where the staff have been there for many years and get to know the regulars. It truly has a home town feel. Breakfasts here are a well hidden secret. While known for burgers, fries and shakes (their shakes are amazing), the breakfasts are terrific. If you are looking for a breakfast place give them a shot. Also, if you do not see it on the menu, ask just in case they have it. For example, I do not think waffles are on the menu, but they make them and they are excellent. Generally, it is not crowded and there is plenty of parking. read more

They have been at this location a long time, and have a pretty steady flow of customers even on week nights. That's a good sign. This is classic American food for the most part with an interesting decor. The seats are plastic and red, and the tiles are black and white, kind of tacky but it's the 50s theme I love the trains overhead. And it's got the coldest men's bathroom - great in summer but not so great if you get cold. For me the lights are too bright and it is loud. It's a popular Friends type hangout, you'll see lots of kids of all ages here. If you like to eavesdrop on your neighbor's conversations, it would be easy. Let's see, one family behind us was contemplating colleges for their son, the people in front of us had kids that wanted to buy toys after they told their mom they did all their homework. Tonight they had the friendliest staff, as several people refilled our glasses of soda, got extra napkins, brought ketchup, and said hello, etc. But I couldn't tell if they were "singing" their happy birthday schtick or not to a kid who just turned 10. Tone deaf is OK if they are good servers in my book. Imagine if the reverse were true. We've never had bad service or bad food here. Sometimes when it's busy, like a Friday night, it's a little slow but not too bad. You know that you're going to get here, and consistency/predictability is generally a good thing when it comes to going out for food. My favorite items here are the sliders with grilled onions and served in a Hawaiian roll, the regular burger and onion rings, the Chinese Chicken salad, clam chowder and salad, and the pot pie. I've been to other locations that serve breakfast but not at this location and I enjoyed it. It's not healthy food, and I almost feel guilty with some of this stuff. But it's okay, and the entree prices hover around $10, but you could just order a bowl of their nice clam chowder for half that. At least my wallet isn't empty today. read more

Great food excellent service great atmosphere and environment love the shakes. The decor is awesome different at different locations

They say pictures are worth a thousand words. Here's a basket of their unlimited fries. and here's the classic sandwich. The cheese was all on the plate, barely on the sandwich. I lifted it off the plate so it could be on the sandwich so I could eat but decided to forego it anyway. Fries were okay. Don't get the Cajun fries. 1.95 for some old bay seasoning is ridiculous. Those unlimited fries..... hubby had a burger. Both plates came with inlimited fries but we get these to share. ‍ I'm disappointed. Maybe i expect too much. I don't know. read more

Ruby's Diner - Diners Near Me - Tustin, California

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Very nice and clean restaurant. We ordered grass fed hamburgers and Chinese salad. Fresh and delicious and great service. Covid safety Nostalgic restaurant and a cute train hovered over our area. Which goes around and around. Stay for the ambiance and delicious food. Maybe they can add oldies music to give it a real 50's diner feel ! read more

I love this Ruby's. The staff is really personable and efficient. Always have a great attitude and accommodating! The food is good - reliable. Our only complaint was when they had to switch onion ring vendors. Many of us regulars complained.. It's not the staff's fault! Everything else - YUM. and hopefully those original onion rings come back soon! And honestly the onion rings are probably fine if you never tasted those original delicious ones! Love this place! read more

My girlfriend order a sandwich it had a hair in it. They took it made a new one and still had hair in it. I didn't order food for myself cause it grossed me out. read more

This Ruby's location is one of the best in OC in my opinion. Fresh food and impeccable service always.

The food is good and I definitely would recommend it the staff is great and the wait time was pretty reasonable

Did family dinner at Rubys tonight. The food was great. Service was excellent. I forgot how good their fries and ranch were. I highly recommend the Mushroom Swiss Turkey burger. It's soooo good. We came in at six on a Saturday, and it was crowded, but still room left and we didn't have to wait. read more

We recently ordered a take out order here from Ruby's. I ordered a guac burger and my wife got their original. The original was ok, well cooked but dry and overcooked honestly. My guac burger is barely cooked though. Very red/pink in the inside. This is the first burger in a while I've seen so undercooked but the patty must have been really frozen for it to be so. But it's like night and day on these two burgers for the same order. I'm a little afraid this establishment may go under because I had gone on a weekend evening and it was bare. A lot of workers, but no customers. Our bill for two burgers, fries, and one milkshake was $38. Yikes.. Inflation... But for that price, my burgers should be cooked well and be moist. I'll give them another shot in the near future but have to say I'm a bit disappointed with not being able to execute well on your hallmark dish. read more