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    Roadrunner Exterminating

    4.0 (53 reviews)
    Closed 7:30 am - 4:30 pm

    Services - Roadrunner Exterminating

    Ant extermination

    Bed bug extermination

    Bee control or removal

    14 More Services

    Cockroach extermination

    Flea extermination

    Hornet or wasp extermination

    Mice or rat control or removal

    Mosquito extermination

    Pest extermination

    Pest inspection

    Pest preventative services

    Indoor pest preventative treatment

    Outdoor pest preventative treatment

    Spider extermination

    Termite extermination

    Tick or mite extermination

    Wildlife control or removal

    Roadrunner Exterminating Photos

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    Recommended Reviews - Roadrunner Exterminating

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    Roof repair having to be made following Roadrunner fumigation service

    If you want damaged property, then call Roadrunner Exterminating..... Had my newly purchased home fumigated by Roadrunner, who sub out most of the work they perform. 100% sub out of all fumigation as far as I know. Their subcontractors arrived and began work without any supervision from Roadrunner, who would be the responsible General Contractor in this case. I watched in disbelief as equipment and tooling was THROWN on my tile roof. Heavy rolls of fumigation tarps tossed onto tiles without any care at all. Beautifully manicured flowerbeds trampled as if they were not even there. Rain gutters dented as they carelessly tossed ladders up against the roofline. Landscaping that wasn't even in the fumigation zone destroyed because of their lack of care for the property they were working on. Roadrunner requires a broken tile waiver to be signed, but there wasn't even an ATTEMPT to be careful/cautious with the property by the workers on site. It was as if the waiver gave them a free-for-all to trash the place. I brought up the issue with the subcontractor's apparent foreman on site (I'm not quite sure if he was the foreman but he was the only one who spoke English) but at that point it was too late. I brought up the issue with Andrea and Sue Heinkel, and although nice, they offered no solution. The owner, Scott Heinkel, to this point has been completely non-responsive. The end result was numerous broken roof tiles (which we did not know at the time because of the height of our 2nd story roof), more dead mature landscaping than what was normal, crushed flowerbeds, etc. AND THERE IS MORE.... after the first rain, literally 3 months after Roadrunners service and our move in date, we had a major roof leak which has caused our newly renovated grand entry way ceiling to separate from the joists and an entire interior wall down to a 1st floor bathroom to have water damage. I have already had to file a claim for the roof repair, and have completed the roof repair just in time as it is going to rain again this week, and am in the process of putting together a claim for the interior damage. Roadrunner has not been helpful since I first reported the incident (literally the day they began fumigation) and instead only threatened me with collections and/or small claims court. I am dealing with tens of thousands of dollars' worth of damages vs their fumigation price of $4900. For those of you looking for a fumigation contractor- save yourselves the headache and FIND A CONTRACTOR WHO WILL TAKE CARE OF YOUR HOME IN THE PROCESS.

    Dino K.

    I've worked with roadrunner for several years now and they don't disappoint. I bought a new home in San Juan Capistrano that sits on 1.6 acres and unfortunately that usually comes with some rodent problems. They came out and inspected my home and took care off everything that needed taken care. Gave great advice on how to maintain the proper insect/rodent free. They also come and maintain it on a monthly basis to keep bugs and rates off my property and I haven't seen a rat since. Thank you Roadrunner Exterminating.

    Preparing to watch the Masters. Pardon the mess, I was a bachelor for a few days, ha!

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    5 months ago

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    7 months ago

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    Scott H.

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    6 months ago

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    Scott H.

    Thank you Jared! We appreciate your review and your business too!

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    1 year ago

    Bad customer service and poor time efficiency. Better services out there and not worth the time or money

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    Scott H.

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    1 year ago

    Alex is the bomb. I have his personal cell number and if there's an issue, he comes right out and takes care of it.

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    Scott H.

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    3 years ago

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    Scott H.

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    3 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    No sign of recent activity. Section 1 made suggestions for optional preventative maintenance. All good

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    7 years ago

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    5 years ago

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    10 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    9 years ago

    A very pleasant company with which to do business. Ant problem is history, thanks to Charles!

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    Scott H.

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    13 years ago

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    10 years ago

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    6 years ago

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    15 years ago

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    14 years ago

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    8 years ago

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    14 years ago

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    8 years ago

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    Scott H.

    Thank you Laura. We truly appreciate your business!

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    9 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Roadrunner Exterminating

    Hi I was supposed to hear from Christian today about narrowing down the window and I haven't is there someone that can help me with that?

    Can you help with a dry rot problem under the bathroom with Subterranean termites under there as well ? And termites in a few other areas of the back of our house. I was referred to you by Sun State who are not in business at this time.

    Absolutely! We are a full service company I can help you with any needs you may have. Please call Jennifer in our termite dept tomorrow after 7:30 AM and she will be happy to schedule an inspection for you free of charge. Our office number is… Read more

    Can you get rid of fleas?

    Absolutely! A professional pest control service can help eliminate your flea problem. Using a flea product on your animals is a necessity in keeping fleas under control. Call our office at 714-434-3920 for details on our services.

    Don’t See Your Question? Ask Away!

    Review Highlights - Roadrunner Exterminating

    The schedule they gave me from beginning to end was right on and I experienced no bumps in the road.

    Mentioned in 4 reviews

    Read more highlights

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    Premier Pest Services West - The Premier Family

    Premier Pest Services West

    (579 reviews)

    Premier Pest Services has been fantastic to work with. We have them treat our home inside and out…read moreevery quarter, and the entire process is always smooth and stress‑free. Our main concern is ants and spiders. Scheduling is quick and easy, and their pricing is very competitive for the level of service they provide. Adrian is the technician who visits our home, and he's consistently kind, professional, and incredibly thorough. He always puts on shoe covers when entering our shoe‑free home, which we really appreciate. Outside, he takes extra care to sweep away spider webs and remove any buildup around the house before treating, those small details make a big difference. It's clear he takes pride in his work, and the results show. Highly recommend Premier Pest Services if you want reliable, professional, and hassle‑free pest control

    I've been a customer of Premier's for about 4 1/2 years, and it's disappointing to have to remove…read moremy previous review and write a new, transparent based on my most recent experience. About a week after my last service early this year, I was still experiencing issues around the entryway to my property, so I reached out and politely asked the technician to please respray a specific area near the garage entry. Instead of responding professionally, he became defensive and questioned why I was asking, stating that the area had already been sprayed during the initial visit. His tone, demeanor, and facial expressions came across as irritated and confrontational, which made the interaction very uncomfortable. As a long-time, loyal customer who has consistently supported and recommended Premier to family members and neighbors here at GP, I found the experience extremely disappointing. I simply requested additional attention to an area where I was still having problems, and the response I received felt dismissive and unnecessarily argumentative. After 4 1/2 years of service, it's unfortunate to say that I can no longer confidently recommend the company and would like to cancel my service.

    Cura Termite & Pest Control

    Cura Termite & Pest Control

    (521 reviews)

    This was my first time using Cura and I had a good experience with their team. Cade actually was in…read moremy neighborhood and offered their services to me. I told him my wife and I was looking for pest control options but we just moved in and that was on the back burner. He was understanding and told us that since his guys were already around the area, they would be able to give us a good deal. He talked to us about their services, what they can and cannot do. He was honest about the whole process, explained everything, and answered all of our questions. It was a no brainer to just do it now and tackle the problem before it gets out of hand, especially with the reasonable price he was giving us. Scheduling was quick and easy and he was able to have a tech to come out within the next hour. Mark, the technician, communicated with me immediately and kept me updated about this ETA. When he arrived, he explained what he was going to do and got to work. He was fast and efficient, no complaints. Super smooth process. I would recommend them and I will be using them again!

    Great Experience!…read more They were incredibly easy to work with from start to finish. I received the estimate right away, and everything was priced fairly with no surprises. When they came out to do the job, they were clean, respectful of the space, and very professional. They were honest throughout the process and took the time to explain everything so I understood exactly what was being done. Overall, a smooth and stress‑free experience. Highly recommend!

    Smart Pest Control - Our technician spraying the foundation of a home.

    Smart Pest Control

    (31 reviews)

    This firm is very prompt, professional, thorough and dependable. Quinn, in particular, is a very…read moreconscientious technician. He does excellent work and reaches all obvious and unsuspected areas around the home. I highly recommend this service.

    HORRIBLE CUSTOMER SERVICE and EVEN WORSE COMMUNICATION and no matter how many times I've called,…read moreleft call backs via their website - or even left a message with their own staff for a call back.. nothing for over a week. I've had service with this company for over a year now and in the beginning it went well - communication was still not best. I would never receive a reminder of treatment dates, and they were well aware of the need for my dogs to be brought into the house for services. An example: 11/25 original date, had to reschedule. Called phone number on website, multiple times x 1 week various hours left messages for call back and nothing. I even left multiple messages via their webpage for a call back - crickets! Finally with a woman who would not give me her name stated she never got any of the messages, no voicemails or any of my husband's calls or messages. Informed her this has happened numerous times and still continues, no empathy, no nothing. All I ask if for COMMUNICATION! Someone showed up the following week WITHOUT NOTIFICATION (mind you there is a note we have pets they need to be locked up and gate to be unlocked) they provided service for the front yard, and we asked the guy to put us down for Friday - he said okay. Friday came and gone ( they saw a note in their system but didn't bother to notify us that services could not be provided that day) once again NO-ONE COMMUNICATED! Spoke with Olga who confirmed an appointment 12/9 Which we were able to FINALLY get the backyard done. Husband and I said we'd give them a go one more time since they had mentioned they moved and changed numbers but still communication is key! There has been a note that we have pets and need communication via text for the date and time frame, we get quarterly service. Next date was 3/19 from 3-4pm. Received a text from their number on 3/10 stating our service will be on 3/19 between 3-4pm and there is a number to call if needing to be rescheduled. 3/19 and it's past the window. We call the number the woman go refuses to give me her name says our service is set for 3/23. I give her the phone number and ask why does this keep happening? She said I don't know. It's been one a YEAR and you still couldn't make it any better? Still HORRIBLE COMMUNICATION. Cancelled service.

    Roadrunner Exterminating - pest_control - Updated May 2026

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