I have rodents in the attic which are HOA responsibility. I had my own independent company come and inspect first since my previous experience with this company was not good. The tech found open holes in attic going to everyone's in the building from construction and said it's HOA responsibility. We also looked at the traps around my home. All 3 were broken or upside. I sent the report to the HOA. Then they called Newport Exterminators and the first thing the young tech said was "if you have an AC going into the home, that's the problem and it's my responsibility." He hadn't even looked at anything. I told him I have a secondary report and it's HOA's. He said a homeowner just paid for same issue up the street. My HOA ignored me when I reported it to them. Update: I want to thank Newport Exterminators for making good on the issue. The manager phoned me, sent his supervisor out, handled the exterior and interior. Back up to 5 stars. The HOA should have handled it for us. Thanks again! Jose and Dean were great! I would recommend them. read more

We have used this company for 20+ years and remain insect free in our warm, bug friendly climate! The administrative office is always efficient, quick to respond and always has accurate billing; think INTEGRITY. Moreover, our tech Scott might as well be family, after all these years. He is always thorough, careful with our pet and provides notice of arrival and advice to ensure our golden retriever is never in danger from chemicals. Additionally, the company and Scott quickly respond to emergency situations (ant colony appears or wasp hive...) and forever and always they remain affordable! Don't hesitate for seriously dependable, honest and effective service! read more

Newport Exterminating - This company is top notch, super reliable and absolutely 100% effective!! - Pest Control Near Me - Irvine, California

I have used them twice and continued to have the pest problems after their first treatment. And they did come out without charge as a follow up. So, I will give them the benefit of the doubt that some issues take longer to resolve. My main problem is with their scheduling - despite how far in advance that I called, I was told that they only do my area on Thursdays and that they would call on Wed afternoon to tell me when they would come by. I explained that I work from home and if I have to vacate my property with my dog for two hours I need advance notice so that I could arrange my work meetings accordingly. I even asked them for a window of time if they couldn't give me the exact time. But they have been adamant that it's up to the tech and not the scheduler and that he makes the decision the day before. And suggested that this should be enough time for me- I once again explained that I have meetings with colleagues in the East Coast and for them to learn that I need someone to cover a meeting for me was not possible the afternoon before. I suggested that they just give me the first opening of the day and build the schedule around that since the tech will be working on homes within a 3 mile radius of my house. Once again, they refused to make ANY provisions to assist me. I just cancelled my appointment because of their unwillingness to provide reasonable accommodations for their clients needs. read more

Terrible experience , very rude and rushed service resulting in a sloppy job. Unpleasant, do not recommend.

Horrible job that messed up my roof, such that it leaked very badly. The crew that tented my house had no respect for my property and left the roof tiles very damaged. The recent rains caused a lot of damage. I do not recommend them. read more

Newport Exterminating - Pest Control Near Me - Irvine, California

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We used Newport when we had a critter challenge in our place when a neighbor moved in. Travis was the tech. Super friendly guy. Would recommend them and if possible ask for Travis. read more

Horrible company. Our family had a contract with them for decades. They missed obvious termite damage. They overbilled for services covered by our contract. Steer clear of this one. read more

Neil is amazing! Great customer service and takes time to explain the issue. we will con to request Neil.

Dara made the appointment process very easy and I was lucky enough to get my Wasp/Yellow jacket issue addressed the same day. Pricing was upfront and transparent. Their technician Rafael was diligent and found the nest that hidden among the network of gopher holes in my yard. Will use their services again if the wasps return. read more

Newport Exterminating - Yellow Jacket Ground Nest that was dug up - Pest Control Near Me - Irvine, California

We have been doing business with Newport Exterminating for many years and have always been satisfied with their outstanding service. I can't say enough about Raphael who recently came out to treat some termite areas in our roof. Extremely knowledgeable and respectful of the property. Thank you Raphael and Newport Exterminating! read more

We recently moved into a new property in Newport Exterminating did some termite control for us. Most amazing, professional company to do business with! I highly recommend them! read more

This company is absolutely useless. Their customer service is nonexistent, their scheduling and coordination is beyond poor, and their service techs do whatever they want without permission from the homeowner. Rundown of what happened-- A tech from Newport Exterminator showed up to my house without any appointment. The reason I know this is because I had a full on conversation with a tech on my Ring camera when I was not at the property. I stated to the tech that, "no appointment was ever made and I never received a notification of their presence at my home." After I told the service tech (on my Ring camera) that I do not authorize him to spray the exterior of the property, he went ahead and did it anyway after agreeing not to spray. Again, I have this on camera. The worst part about is that I also have this tech on camera damaging some of my personal property with his ladder. After seeing the footage, I was extremely upset. I contacted Powerstone (my sub association) and they put me in contact with Debbie from Newport Exterminator. I called Debbie directly and told her exactly what happened. I also sent her my Ring camera videos via email. Debbie claimed that she would speak to the owner and get back to me for a solution. Well, three weeks and three emails later, I haven't heard anything from Debbie or this ridiculous excuse of a company. The experience left me so livid that I plan to go to the next HOA board meeting with Powerstone (my sub association) and present a case to switch from Newport Exterminator to Terminix. My job/company is contracted with Terminix/Rentokil. I can vouch that they provide competitive rates, wonderful customer service and knowledgeable techs. The only way this company will actually get something done is if their money source is taken from them. Then, they will be forced to provide customers with what they deserve. GOOD SERVICE! This company is one of the worst that I have ever dealt with in my entire life. Do not use them. Propose another business to your HOA. You will be doing yourself and your home a favor. read more

It's not often that I write a 5 star review, but when I feel I have had a flawless experience, I have no other choice. I've been using Newport Exterminating for over 4 years, and they've consistently exceeded my expectations. Professional, prompt, and thorough--this team truly knows their stuff. Every technician I've dealt with has been friendly, knowledgeable, and ready to tackle any pest problem I've thrown at them. They take the time to assess the situation, provide clear explanations, and always offer the best solution. Their attention to detail is top-notch, and I've never had to worry about pests coming back once they've handled it. If you're looking for reliable, expert service that gets the job done right the first time, Newport Exterminating is the only call you need to make. read more

We hired Newport exterminating to solve an ant problem in foothill Ranch. Marcos. Was. AWESOME! He represents Newport Exterminator very well. He called the night before, gave us a two hour window as to when he would be coming. He texted the next morning and gave us a more precise time within that two hour window. He was polite, professional, friendly, and so efficient! Also patient with the plethora of questions that we had about the process. I wouldn't hesitate to use the company again, especially if we were working with Marco! read more

Thank you for the great service. Called and was able to schedule an appointment promptly with Vanessa who was a sweetheart. My technician Rafael was also great. I'm very satisfied with my service and will be a lifelong customer. Great job with your staff who provide great customer service!! read more

I have been working with Newport Exterminating for some time now and they are amazing. They do a lot of work for our industrial portfolio, and they always deliver. They are always able to visit the same day and take emergency calls very seriously. For one recent call, we requested beehive removal in a transformer box in a lighted sign at the top of a building. It was a very dangerous job, but they were able to arrive the day of and arrived with two techs to ensure safety. They were also able to add us to their insurance as additional insured the same day which is unheard of. The main contacts I work with are Mike Linton and Eric, his tech. Both are great, knowledgeable, and very professional. More importantly, the tenants are very happy with their service, and they represent us very well. They are always our first go to and I recommend them to anyone needing service with the confidence that they will deliver. read more

I have used Newport Exterminating for over 20 years, both on my real estate listings and personal residence. They have done an outstanding job for me and their prices have always been competitive. Dara has been there the whole time and has always been my go-to person whenever there was an issue or special service needed. They are the best ! read more

Great service. Had the pleasure of working with Kyle, he was extremely knowledgeable and professional. Went above and beyond to assist with our insect control. Thank you Kyle! read more

Newport Exterminating - Pest Control Near Me - Irvine, California

I'm pretty sure we've used the services that Newport Exterminating has to offer for over 20 homes now and many sales inspections. Super great at responding, fitting you into their schedule, and the employees are always so friendly. From residential to commercial, Eastvale to Orange County, they really do it all. It would help me pay you all faster though if we can receive the invoices within the first month of service. Otherwise, it becomes a dilemma for all parties, and we're all VERY busy. Greatest value I've found from many Exterminating companies in Southern California. The pricing is not only reasonable, but I don't have to ask you to come back because something's wrong. Only on one occasion in Eastvale out of plentiful completed jobs. That's a really good sign and a great way to build trust. Ethical business, for certain. read more

The work we did was the responsibility of our HOA. The actual work was great and the person that came and did the work was very quick and friendly. However, they did damage the cover of our attic, the corner was damaged and left a hole in the corner. Now there is an opening into the attic. I tried contacting them but have not gotten a response. It's kind of disappointing. read more

Newport Exterminating - Pest Control Near Me - Irvine, California

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We called for a wasp extermination on 17 October 2023. The exterminator was very friendly and relaxed. He was also very competent and pointed out other wasp nests we hadn't mentioned and took those down as well. Great Job! read more

DO NOT USE THIS COMPANY. I lived in a 13 unit condo that used Newport Exterminating. They vacated all 13 units at once and when we were all gone and the units were tented 4 out of the 13 units were ransacked and robbed. Mine was unfortunately one that was robbed. They took my safe which included things that I can never replace. The police and I are convinced that it was an inside job done by one of the many people that they used while tenting. . In fairness they gave the 4 of us a $200.00 gift card. That was used by us to replant the dead landscaping that they left behind. Think twice before using this company.D read more

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I wasn't thrilled about having to tent my house, but Newport Exterminating made the process far easier than I expected. They came out to inspect the house, clearly explained what needed to be done, and provided a very reasonable bid. There was no pressure to buy unnecessary services or rush into signing a contract. In contrast, another company we received a bid from had high-pressure sales tactics and tried to push a lot of add-ons we didn't need. We chose Newport, and the entire experience was seamless. They were very helpful and accommodating to our needs. They even came out to supervise the tenting to ensure everything was done properly. We returned home after the tent was removed and our house was in great condition and we haven't seen a termite since! I highly recommend this company. read more

I have been using Neeport Exterminators for a while now. Everyone is so professional and knowledgeable. Their follow up and guidance have helped my residents in helping to maintain their community home in a pest free environment read more

We sincerely appreciate their expertise! I would highly recommend them! I've been using NewportExterminating for well over a decade now: they are professional, timely, and provide excellent service! Their expertise is most valuable as they have provided sound, expert service on a myriad of our properties. we have used them at our school, homes and industrial buildings. We obtained several price quotes and the pricing is below their competitors and their service is superior to their competition. We have utilized many companies in the past and the service, pricing and expertise stands above the rest. We no longer obtain cost proposals, we make one call, as our loyalty has been earned time and time again by Newport Exterminating. To us, they have no competition, as their performance in totality rises above the rest. . read more

I wanted to have a good opinion of this company but ended up having quite a bad and disappointing experience across several phone calls with customer service and the person who came out to do the service. Also, over a week's time I've not been able to reach a supervisor according to customer service who always say he's out of the office and not reachable. I was given a host of wrong information over the phone about needing to remove my belongings so i took a day off work and moved out 50% of my belongings just to have the service man day of say the only thing he could do was spray the baseboards. He was at my house for less than 10 minutes. He refused to check anything in the house to see where the problem might be coming from, and refused to look for openings that could be sealed up to prevent or reduce the problem. In short, the service held almost no value at great time and expense to me. His parting words were that I'll probably still have pests because he couldn't say that spraying the baseboards would even do anything. read more

They were very professional. They were on time and did a great job. I was very satisfied with the outcome. I would highly recommend this business. I use them all the time and refer them to other people constantly. read more

This company offers great service. Mike Linton always responds right away whether I email or call and sends someone to address at the issue at our commercial properties quickly and is just great to work with. Everyone I have dealt with here has been great. I would recommend Newport Exterminating highly. read more

We had our house tented for termites and their crew was prompt, very friendly, super accommodating, and very efficient. They had excellent communication in the office about what we needed to do and be prepared for and gave us everything we needed to prep properly. I truly appreciated their professionalism. read more

I posted a prior review with only 1 star...not because they did a bad job, but because I had unopened alcohol bottles stolen during the job. The company decided to compensate me for it. I appreciate what they have done. I am changing their rating to 4 stars for customer sevice. I hope they find out who was responsible for the theft. read more

Used Newport for ants and they were great! They were very helpful and I appreciate it! read more

Honorable service! I was told after they did punch holes in bathroom wall to exterminate, i would be charge an additional $450.00 to repair what they just did. repair wood trimming, paint walls and trimming where they left holes. For $450.00 all i got was an unpainted small pierce of wall trimming which i could have bought myself at home deport for $2.00 dollars!!!!' They are so unfair on cost!!!! Don't call them for service if you don't want to get ripped off!!!! read more

Marcos was our service technician who came out to treat our ant and spider problem. He was super knowledgeable, friendly, and got the job done swiftly. Happy customer. I'll definitely be requesting his services again in the future. read more

First to note; when you hire a fumigation company you are actually dealing with two different entities. The company you have do your inspection plus any needed wood repair. The other is the company that actually puts on the tarp and sets off the gas. I interviewed two companies for my house in San Juan Capistrano and no I didn't go with the lowest bid. So why did I go with Newport? Their attention to detail; starting with the inspector and the subsequent report for service. Not only did Newport point out more problem areas, but the report the "other" company did didn't even have the boxes checked as to what the problem was (termite, dry rot, etc.). Just as I judge a person by the company they keep, I judge a company by the employees they keep. Jose Ortiz was our inspector. He not only took the time to thoroughly inspect our property, but took the time to explain what he was finding and what the process would be to correct the problems, of which there were many. Then there was Debbie Ogle in the office that held my hand the whole time. Very responsive to my worries and concerns having never been through this before. Last but by all means not least are the workers that do the wood repair/replacements. Alfredo and John make an excellent team. Alfredo is a true craftsman. He tells me he has worked for the company for over twenty years. The wood repairs were a three-day project at the end of which they left my property clean and orderly. And then there is the fumigation company that Newport hires to do the tenting and fumigation. This was the part of the project I was really dreading having read so many horror stories and having to sign releases for damage to roof, plants, electrical, and sprinklers. Quality Pest Services Inc. completely surprised me. We did lose one hedge, but I was expecting so many more to have been damaged. They did everything they could to save the plants. And yes, they did break one sprinkler, but OMG if they didn't repair it! They did nick one interior corner which I assume must have been done with either a ladder or perhaps one of the fans, but no big deal, we're going to have the house painted. All and all, I give them a ten-star rating. Five for Newport Exterminating and five for Quality Pest Services. I would recommend them both to friends and family without hesitation read more

About a year ago, I noticed a large swarm of bees buzzing around my roof and getting into my attic. Some ended up in a light fixture in my kitchen so I had them in my house, too. I called Mike at Irvine Exterminator who came out immediately. He discussed a plan of action with a coworker and within a short period, the bees were gone. Mike came to my house every day watching the progress, enhancing the plan, and calming my nerves. I appreciate his diligence and support throughout the entire experience. Thanks, Mike and everyone at Newport Exterminating for your excellent service. read more

Great service!! They will go above and beyond to find the source of the problem. Always a pleasure :)

I have used Newport Exterminating for my corporate properties for the past three years. I have used several service providers and can honestly say Newport far exceeds all with quality of service and mitigation of all pest issues. Greg is a fantastic technician, reliable, cleans up after service, and follows through on all issues. read more

Fast and efficient! Couldn't beat the customer service! They will always have my business!!

Sent Jeff over again... Sprays inside my dishwasher of clean dishes!?! How are bugs in a completely sealed environment? Luckily I saw this so im not eating off bug killer because there's nothing about this in any directions. Then, i said he can spray in all open cupboards...he sprayed in closed ones too. Better not have sprayed my foid, medicine, clothes or anything else!!! Then he's not spraying baseboards close to the floor...i see spray up the side of my 3ft tall mirrored side table. Then instead of solving this jeff problem from previous reviews they call my apartment manager and give US grief as if jeff is god of the earth and we don't mean jack crap. read more

Excellent service. Kyle is amazing. He handled our flea infestation and was very detailed and a super nice person.