Exterminator listened to my concerns about the areas infested with ants. He followed thoroughly with my concerns to the point that i was very satisfied with his work. read more

I normally don't write reviews, but my experience with Malang Pest Control was extremely disappointing and needs to be shared. I hired them specifically to treat for spiders, yet the service was ineffective. After their visit, we continued to find spiders inside our home, and multiple members of my family were bitten. I even took photos of the bites to show proof. When I called to discuss the issue and request a resolution, instead of listening, the representative became unprofessional and argumentative. After calmly explaining the situation, I was told I was being "rude" and "gross" simply because I mentioned the spider bites. The representative then hung up on me and threatened to send me to collections -- despite the fact that the issue was never resolved and the service did not work as promised. A business should stand behind its work, maintain professionalism, and treat customers with respect -- especially when dealing with health and safety concerns. Unfortunately, that was not my experience with Malang Pest Control. The service failed and resulted in continued biting. I am disputing the charge and will contest any collection attempt. I am prepared to file complaints with consumer protection and small claims court." read more

Malang Pest Control - I was bitten by spiders after malang pets control guaranteed me that their service is professional - Pest Control Near Me - Irvine, California

Raul was prompt and courteous to work with. He treated two of our rental properties for termites and we were very happy with his service and communication was a breeze. Thank you again, Raul! read more

I normally don't write reviews, but my experience with Malang Pest Control was extremely disappointing and needs to be shared. I hired them specifically to treat for spiders, yet the service was ineffective. After their visit, we continued to find spiders inside our home, and multiple members of my family were bitten. I even took photos of the bites to show proof. When I called to discuss the issue and request a resolution, instead of listening, the representative became unprofessional and argumentative. After calmly explaining the situation, I was told I was being "rude" and "gross" simply because I mentioned the spider bites. The representative then hung up on me and threatened to send me to collections -- despite the fact that the issue was never resolved and the service did not work as promised. A business should stand behind its work, maintain professionalism, and treat customers with respect -- especially when dealing with health and safety concerns. Unfortunately, that was not my experience with Malang Pest Control. Services Spider extermination, General pest inspection read more

Malang Pest Control - Spider bite - Pest Control Near Me - Irvine, California

The repeated ongoing harassment is out of line. Do not ring doorbells multiple times if we let you know the first time that your services are not needed. Do not SEND US MAIL afterwards with a handwritten note continuing to harass us. This is not appreciated and we will certainly escalate if needed. I've realized the 1 star review below is the one you printed and mailed to my address. That person lives in a different home - my husband is not named Bryan/Brian. I'm clearly not the only residence that has an issue with you. Please note that this review is in response to a ridiculous handwritten note from Jeff mailed to my address accusing my family of posting something that we did not. He initiated and sent a lesson in "forgiveness" but clearly always needs to have the last word. read more

Carlos was great, very efficient and prompt which is greatly appreciated. Also it's nice to have the appointments scheduled out for the entire year read more

Our technician Raul was very efficient, professional and friendly. We appreciate the time Raul spent with us listening to our pest concerns and treating our property. read more

If you are looking for a reliable and honest pest control company. I would strongly suggest Jeff and his team. While trying to catch rodents isn't an easy task , Jeff's team is focused to get them. Jeff has provided courtesy service under the initial inspection charge a couple times as we worked to capture these rodents. While I have been tracking down the rodents as well , last night I noticed a few tucked away on top of the refrigerator, I called Jeff and he went out of his way and came by to help capture one and set up additional traps. His rates are competitive, his service is unprecedented, always picked up the phone to talk and there to help. The capturing of rodents isn't a fun job, but Jeff and his team make it more comfortable capturing them. read more

If I could give this company 0 stars I would. Worst experience ever. Long story short I would not use this company, and I am not the only one who feels this way based on all their bad reviews. Wish I had read the Yelp reviews before going with this company would have save tons of vet bills and property damage. read more

Poor service all around. Continue to have a pest problem. Poor communication from the company and over priced for the meager services provided. read more

When Carlos arrived for my scheduled quarterly service I mentioned that I had seen a rat in my back yard and asked type of service Malang provided and the cost for same. Carlos explained the service, the cost and placed the traps in the yard. Thanks!! read more

Amazing service! We've been with Malang Pest Control for 8 years now, and we've never had a problem. Jeff called me personally a few weeks ago to ask how we were doing. Just a great business! read more

This review is not for their quality of work but for the owner, Jeff Simons who is a scumbag as other reviews alude to. My HOA sent a work order to them for a rodent mitigation issue in a common area I brought up during a Board meeting and Malang sent the bill to me instead of the HOA. The HOA confirmed this was an error and that they would pay the bill. I also told Jim who kept calling me about the unpaid bill that I had nothing to do with Malang and that the HOA confirmed the bill should have been sent to them. Long story short the HOA didn't pay the bill (their fault) so this scumbag sent the bill to a collection agency in my name instead of the HOA without warning. I hired a lawyer and threatened a lawsuit against both parties and ultimately the HOA apologized for their mishap and paid the invoice and contacted the collection agency to clear my name. Yes, my HOA screwed up and as a result our property manager was fired, but Malang should have pursued them as I had nothing to do with this whole situation. My lawyer said they most likely did this because it's easier to pursue an individual than a property management company that has corporate lawyers. Jim ignored all my calls after I received the letter from the collection agency and never once apologized for the fraud he perpetuaded. My lawyer said I could still sue him for fraud if the collection agency would not remove the debt from my credit report but they did eventually. Stay away from this company as the owner is unethical. read more

We've had them for pest service for a while, but they noted we had termites. Offered a free inspection (part of our contract) and came back with a plan - which we agreed to. Our guy was super, SUPER conscientious! White glove treament included cleaning up any sawdust & debris from treatment, but also took shoes off before entering home, remembered to turn off attic light (almost ALWAYS forgotten) and put the cover back on the attic side access (a somewhat complicated affair). All for a very reasonable cost and they communicated quickly and effectively exactly when he'd arrive. We're a happy subscriber! read more

Thanks for your services, will call back again if we do need any further assistance. Also I found malang pest control in Google, they came in right away which was nice of them. read more

Excellent service. highly recommended. Great communication. Prompt as well. Service was thorough .

I initially spoke to them over the phone to compare prices and such, I tried their one time guaranteed service and I'm so impressed! They are the most efficient pest control I've dealt with. They deliver the quality of service really well, I can't complain at all. The technician is very thorough, their promptness, their customer service is superb! Now I'm a regular customer and I love how they take care of my property and concern for my family's well being. Highly recommend their service. read more

Excellent work. Professional and thorough! The Malang team was courteous as they explained their processes, with safety and the most up to date methods of pest control. Malang was recommended by a neighbor and we are very pleased. Thank you for exceeding expectations and keeping the pests out! read more

We use it quarterly and service is Reasonable and targets pest based on season. They are very responsive and would not hesitate to do free service if needed. read more

Talking to Jeff on the phone was a great experience and he was extremely helpful in detailing the services in relation to the problems I was having. I needed a rat to be removed from my premises and they were able to accommodate my request. I have other rodent issues that I will be definitely using Malang Pest control for. Overall amazing customer service. read more

Came to my rescue after being ghosted by the national brands. I have a newborn and small children caught up in a flea infestation and couldn't be happier with the support. Thank you!!! read more

JACK who is a manager is a piece of work. I spoke to him about canceling my service - they were not able to live up to their contract and had to refer me to some other company - who helped with my situation. After a half hour of talking to JACK he said he would cancel my service and I wouldn't be charged any more money. BASTARD took out almost $300.00 for a cancellation fee. AVOID THIS COMPANY at all COSTS. What a piece of work. Then I called back to speak to him and of course he was gone for the day and his supervisor wouldn't speak to me and whoever answers the phone / from what country I have no idea - didn't know who owned BROOKS pest control. Time to lawyer up. Already filed a fraudulent claim with my bank. JACK - Karma is a bitch. read more

Responding to the owner's comment about talking to my wife - Nobody from this firm even has my wife's number. I am the only one that ever deals with folks on matters related to home repair. It is downright wrong and audacious for anybody to lie about something. read more

I called in the morning and was able to schedule an appointment the same morning for an ant invasion that became uncontrollable. Jeff treated the outside and inside of my condo, and informed me the ants would be gone in a day. I was amazed that within an hour the trails of ants had almost disappeared. Jeff was very professional and explained the process well. I highly recommend this business. read more

I really thought it'd be sustainable to just keep using Terra baits over and over and over again... but you know, it really wasn't. We saw ants in our condo (primarily in the bathrooms but also in some other random spots like along the baseboard or walls in other rooms) over and over and over again over the past few years and while they were annoying, I couldn't justify the $ of a pest control service, so we tried using bait and it would work initially but then they'd just pop up in some other spot, even with caulking up every spot we could find. We finally gave up when it started getting ridiculous and we couldn't use both of our bathrooms because ants were always coming out of one or the other and we had to check for them every morning... truly absurd. I read through some Yelp reviews and picked Malang after a really nice initial phone call with Jeff. Jeff came out quickly, brought his products with him, looked at our situation, explained what was happening, and used his professional-grade products that apparently you can't buy as a consumer, and they put Terra to shame. I will say it wasn't a one quick fix - he had to come back a couple times and we did see residual ants every once in a while, but it has been SOOOOOO much better than previous years/seasons. After those first few initial visits, it seems like we've really nipped it in the bud and the monthly charges just remind me how grateful I am that we haven't seen ants in the previous month. It's definitely a financial commitment - you pay a small initial cost and then monthly for a year at least, but the peace of mind is great. They come for quarterly maintenance (outdoors) and you can call any time if you're having issues and depending on what it is they'll advise you and/or come out. Given where we live (Irvine), I expect we will see ants again here and there... but knowing we can call Malang to come address it asap is really reassuring. read more

I would highly recommend Malang Pest Control services out of Irvine serving Orange County CA. Jeff Simmons and his technicians have been great and we have not seen any ants or mice since using them quarterly for the past year. I also appreciate the Advion Ant Bait stations they provide for any ants inside the house. Recently, we had a technician M. Landa and he did such a great job it prompted me to submit this 5-star review. Highly recommended service and company from top down. read more

The pest control being used is that much effective, reliable and of course not that much expensive but it's all affordable....

We've had ant problems every summer, naturally, when the weather gets hot and would never get resolved. We've had the community pest control come out many times to no resolve, tried to fix it ourselves but the ants would keep coming back. Alas, we called Malang after getting tired and Jeff was able to come out in a short notice and do a one time service. He came promptly on time, had all his equipment and posted gels everywhere. The community pest control would ask us to step outside so we would never know where he would be spraying, whereas Jeff followed me around and made sure to treat every place of concern. I have to say, we haven't seen a single ant after that and it's been a month. They usually come back but they never did. He was also kind enough to spray everywhere around the building which I also benefited my neighbor (it's the same building). Thanks again Jeff! read more

Jeff comes to spray outside perimeter of my condo, quarterly. As a result, no bugs inside- EVER. THANK YOU !!!!

Jeff the owner called me to follow up on any concerns with my pest control and offered to treat the area again as courtesy. I've know Jeff for 10 years, as the company has matured he still believes great customer service is key. read more

I've been a customer for Malang since 2010. A great local company tha provides consistent customer service. There price is always very competitive. All technicians are down-to-earth friendly and patient. They are more like nice neighbors than contractors. read more

Once again I can't get Malang to call me back. Leave messages and no one returns my calls. Bills me for a service that I was not aware of. No one came that I know of nor did anyone notify me that someone would be coming. I guess the only way I can get a response is to put a poor review on Malang. Poor customer service. I have been contacted by Mr. Simmons and we discussed the terms of the contract. I believe I had a misunderstanding of the billing process and he clarified that with me. But, there still seems to be a problem contacting anyone in the office on the phone for some reason so I will contact Mr. Simmons directly in the future. read more

I decided to move into a townhome last summer and noticed ants and spider webs in bathrooms and kitchen during pre-move in inspection. I found Malang when googling pest control recommendations in the OC area. They came over for an initial evaluation, did a walk around the house and got to work immediately. By the time I move in, there're no signs of pest anywhere in the house. 10 months into my contract with Malang, I'm very satisfied with their service. Jeff and his team at Malang Zoe's Control are professional and responsive. Not only do they complete the usual pest control work on schedule, they also give me tips and pointers on good habits that help keep pest away, which turn out to be extremely helpful. Overall highly recommended! read more

Jeff is the BEST! He is personable, knowledgeable, and thorough! I trust him with my home. would definitely recommend. thank you!!!

Moved into a new community in Irvine 10 months ago, and was determined to not have pests overrun our kitchen like at my previous home. Looked into a few pest control agencies in the area and based on really positive word of mouth I decided on Malang. I'm super happy with the service and more importantly the results. Jeff and team are professional, organized, and communicative; we haven't had any issues with ants and I couldn't be more pleased. We plan to stay with Malang for a long time. read more

I had a really bad ant infestation/colony that was in the walls and floors of my apartment. They were coming into every room. Once I would either seal up a hole or spray an area, they would find another place to come in. I had tried Terro baits, Advion Ant Gel and Advion Bait Arenas which only worked for a little bit and then they would return in full force in another part of my apartment. It was a complete nightmare every day and my apartment management was no help. They kept wanting to put a band aid fix on the situation by just spraying the base boards and surface areas, which would only kill the ants on contact it would not kill the colony or the queen. After doing a ton of research on ants, I knew it had to be treated in the walls with something that the worker ants would take back to the colony & queen. I decided to hire my own exterminator and called around to several places and almost all of them kept wanting to just spray the baseboards & surface areas, which again would only kill the ants it contacted and wouldn't take out the colony or queen. Being concerned about my health and the environment, I wanted to find out what the name of the products they would be using. And most wouldn't tell you the products, which didn't make me feel comfortable at all. Then I found Malang and called Jeff on a Saturday. Jeff took the time to talk to me and explain how they would treat this infestation. He willingly gave me the names of the products he would use. And he set up the appointment within a few days with Mike. Mike was great. He came in and treated inside the wall voids, behind the wall switches and outlets. It's been a little over a week and so far so good. My only regret was that I didn't hire them sooner. Thanks, Jeff & Mike! read more

Jeff and his team were incredibly reliable and thorough, and we noticed results right away! We committed to a year of services, and if we weren't moving out of state we would have continued working with them for years to come. Excellent service overall. read more

Malang Pest Control has been great for our home in Orange County. The team is professional, accommodating and sprayed inside and out as desired. I highly recommend Malang Pest control for your home. read more

Excellent customer service. The staffs are very responsive and professional. Strongly recommended!

We've recently called Malang pest control and they had a quick response and came out for an inspection within a timely manner. They addressed our ant problems and it's helped with our ant problems inside and outside our home. It's made a huge difference! We signed up to have them come out for a frequent spray outside our home and so far satisfied with their service. read more