1. Moxie Pest Control - Orange County

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Irvine, CA

Moxie Pest Control - Orange County

3.5 (668 reviews)
Closed • Closed

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Response time

3 hours

Response rate

100%

Services - Moxie Pest Control - Orange County

Pest preventative services

Moxie Pest Control - Orange County Photos

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Recommended Reviews - Moxie Pest Control - Orange County

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The manager called, apologized for his sales person, and the misunderstanding, and issued a credit.

Christina K.

A representative came at 8:30 on a weeknight ringing our doorbell!!!!! Absolutely unacceptable!!!!!!!

Ants started a trail on our couch from the wall. Picture doesn't do it justice. Again, this was 2 days requested to cancel.
Brett G.

We originally signed up for their service as a preventative measure as we never really had pest issues before. After four services, we ended up with more bugs, spiders, and even roaches than ever. We have never seen ants in our house, and 2 days after our last service, we had an unbelievably massive trail of ants crawling from their exactly treatment area, onto our couch. this affirmed we made the right decision on canceling service. Every time we voiced concern, we were told that "an increase in activity for 14-21 days is normal" because their products are for long-term use. That might make sense once, but their treatments are quarterly, so by their own logic, you'd constantly be in a cycle of "increased pest activity" that never ends. It completely defeats the purpose of hiring a pest control company in the first place. We paid $185 per visit to create a pest problem instead of preventing one. Highly recommend people look elsewhere for a company that actually delivers results and peace of mind.

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4 months ago

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Priscilla I.

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12 days ago

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1 month ago

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Priscilla I.

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4 months ago

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Priscilla I.

Christina, we sincerely apologize for any disruptions we've caused.

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14 days ago

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Priscilla I.

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2 months ago

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Priscilla I.

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3 months ago

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Priscilla I.

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6 months ago

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Priscilla I.

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1 year ago

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Priscilla I.

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4 months ago

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Priscilla I.

Kelly, we sincerely apologize for any frustrations we've caused.

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2 months ago

Charged me monthly for a full year while rendering no services at all. Terrible and manipulative business practices.

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Priscilla I.

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2 months ago

They were very professional and explained everything they were going to do. Very efficient

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Priscilla I.

We're happy you've enjoyed our efficient service, Dean! :)

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3 months ago

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Priscilla I.

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1 year ago

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Priscilla I.

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6 months ago

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Priscilla I.

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3 months ago

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Priscilla I.

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6 months ago

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Priscilla I.

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3 months ago

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Priscilla I.

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1 year ago

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Priscilla I.

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9 months ago

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Priscilla I.

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5 months ago

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Priscilla I.

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2 years ago

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Shannon D.

We're happy to be the ANTSwer to your problem, Brynn :)

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10 months ago

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Priscilla I.

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1 year ago

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Priscilla I.

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2 years ago

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Shannon D.

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2 years ago

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1 year ago

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1 year ago

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Shannon D.

M, we apologize for the disturbance.

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1 year ago

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Priscilla I.

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7 months ago

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Priscilla I.

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1 year ago

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Shannon D.

Tony, we apologize for the disturbance.

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1 year ago

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Priscilla I.

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1 year ago

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Shannon D.

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1 year ago

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Shannon D.

We apologize for the disturbance, Valentina.

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2 years ago

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Shannon D.

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10 months ago

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Priscilla I.

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1 year ago

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Priscilla I.

We're looking forward to keeping you happy with our service, Rich! :)

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1 year ago

Adam Escalera did an excellent job and appreciate his help keeping my home pest free!

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Priscilla I.

Adam will appreciate the shout-out, Danny! :)

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1 year ago

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Priscilla I.

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1 year ago

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Page 1 of 17

Ask the Community - Moxie Pest Control - Orange County

Is it safe for pets in the yard? Will the products harm the lizards or bees?

I was told that the Products are safe for kids and pets. They are very careful not to spray in my rose bushes that will harm bees, which I appreciate! I did not ask about lizards but have not noticed a decrease in lizard activity in my yard!

Don’t See Your Question? Ask Away!

Review Highlights - Moxie Pest Control - Orange County

“The very next day a Field Expert, Dennis, came and set up some traps and sprayed inside and outside the property.”

Mentioned in 17 reviews

Read more highlights

Preferred Pest Control Orange County

Preferred Pest Control Orange County

(309 reviews)

Thank you Preferred Pest Control! As someone with asthma, I am always extremely cautious about the…read morechemicals used around my home. They took the time and listened to my concerns and offered an organic product, which worked wonders getting rid of the ants. The team is professional, attentive, and genuinely caring about their clients' concers. Highly recommend them to anyone looking for effective, safe pest control! 10/10 service!

We initially had this company come out for an inspection, which we paid for. We decided to move…read moreforward with them because the technician was honest, knowledgeable, and didn't try to upsell us on services we didn't need. We really appreciated that and felt confident choosing them. After the inspection, we scheduled an exterior treatment since it would still help with our bug issue. Before scheduling, we specifically asked multiple times whether we needed to be home, and we were assured that we did not. We provided clear instructions on how to access the back half of our house. Unfortunately, they never showed up--not once, but twice. We had to reach out three separate times, and despite that, no one came or communicated with us. We even kept our dogs locked up all day waiting because we expected the treatment to be done. We're disappointed because the technician made such a great first impression, but the lack of follow-through and communication has been frustrating. Reliability is just as important as good customer service, and unfortunately, that was missing from our experience.

Smart Pest Control - Our technician spraying the foundation of a home.

Smart Pest Control

(33 reviews)

Westpark

We had a sales person, Cedric, walk up saying they were in our area servicing and willing to give…read moreus a deal on a comprehensive service today. I am generally apprehensive of this type of sales tactic but Cedric was very thorough with his pitch and convinced us. A few hours later, Collin(I think), the service tech, showed up and again walked through everything he was gong to do. As he performed his service we could easily see he was being incredibly thorough, and in our opinion, going above and beyond with the nooks and crannies he was brushing out and servicing around our home. We were so impressed and wanted to tip him above and beyond but he refused the tip and simply thanked us for the business! There is absolutely nothing I could say about this experience to knock it down from being top notch, above and beyond. 100% recommended and satisfied!

HORRIBLE CUSTOMER SERVICE and EVEN WORSE COMMUNICATION and no matter how many times I've called,…read moreleft call backs via their website - or even left a message with their own staff for a call back.. nothing for over a week. I've had service with this company for over a year now and in the beginning it went well - communication was still not best. I would never receive a reminder of treatment dates, and they were well aware of the need for my dogs to be brought into the house for services. An example: 11/25 original date, had to reschedule. Called phone number on website, multiple times x 1 week various hours left messages for call back and nothing. I even left multiple messages via their webpage for a call back - crickets! Finally with a woman who would not give me her name stated she never got any of the messages, no voicemails or any of my husband's calls or messages. Informed her this has happened numerous times and still continues, no empathy, no nothing. All I ask if for COMMUNICATION! Someone showed up the following week WITHOUT NOTIFICATION (mind you there is a note we have pets they need to be locked up and gate to be unlocked) they provided service for the front yard, and we asked the guy to put us down for Friday - he said okay. Friday came and gone ( they saw a note in their system but didn't bother to notify us that services could not be provided that day) once again NO-ONE COMMUNICATED! Spoke with Olga who confirmed an appointment 12/9 Which we were able to FINALLY get the backyard done. Husband and I said we'd give them a go one more time since they had mentioned they moved and changed numbers but still communication is key! There has been a note that we have pets and need communication via text for the date and time frame, we get quarterly service. Next date was 3/19 from 3-4pm. Received a text from their number on 3/10 stating our service will be on 3/19 between 3-4pm and there is a number to call if needing to be rescheduled. 3/19 and it's past the window. We call the number the woman go refuses to give me her name says our service is set for 3/23. I give her the phone number and ask why does this keep happening? She said I don't know. It's been one a YEAR and you still couldn't make it any better? Still HORRIBLE COMMUNICATION. Cancelled service.

HomeShield Pest Control

HomeShield Pest Control

(213 reviews)

I've had a great experience with Home Shield Pest Solutions. Their customer service is outstanding,…read moreand the entire team is friendly, professional, and reliable. We use them for a monthly service as well as for termite control, and they consistently do an excellent job. We've specifically worked with Daniel H, who does an excellent job and is always thorough and professional. They take the time to explain what they're doing, provide helpful information, and keep you updated throughout the process, which I really appreciate. They're always timely, dependable, and make you feel confident that the job is being done right. It's refreshing to work with a company that truly values its customers. I highly recommend Home Shield Pest Solutions!

Unacceptable service and response time. We signed on with Home Shield but I don't understand what…read morewe are paying for. Our rodent problem has gotten worse; no one comes by to check on things; response time is unacceptable and the remote outsourced customer service is terrible. No one has visited regularly since we started. We saw rodents again so I called the various numbers for this company. I was told someone was scheduled to come out yesterday but no one came . I called today and now they said someone is scheduled to come out today. I asked to be connected to a supervisor but apparently that's not possible. We are locked into a one year contract and I am feeling very scammed at this point. What is it going to take to remedy the problem we called Home Shield for?

Moxie Pest Control - Orange County - pest_control - Updated November 2026

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