Jose was amazing! Very professional, transparent and went above and beyond. Would absolutely…read morerecommend.

Once again, Jose provided exceptional service. I am incredibly happy with his work; he is a…read morewonderful representative for HomeShield. In fact, two of my next-door neighbors requested brochures based on his visit. Service requested for this visit: pest control service over an invasion of Orb-weaver spiders. Value: I pay monthly for the services they provide.

Great work, great price - no more Wasps! Well done!…read moreRecommend. not sure why recommendations need to be longer than 85 characters

I've been a loyal and consistent customer of Premier's for about 4 1/2 years, and it's…read moredisappointing to have to remove my previous review and write a new, transparent based on my most recent experience. About a week after my last service early this year, I was still experiencing issues around the entryway to my property, so I reached out and politely asked the technician to please respray a specific area near the garage entry. Instead of responding professionally, he became defensive and questioned why I was asking, stating that the area had already been sprayed during the initial visit. His tone, demeanor, and facial expressions came across as irritated and confrontational, which made the interaction very uncomfortable. As a long-time, loyal customer who has consistently supported and recommended Premier to family members and neighbors here at GP, I found the experience extremely disappointing. I simply requested additional attention to an area where I was still having problems, and the response I received felt dismissive and unnecessarily argumentative. After 4 1/2 years of service, it's unfortunate to say that I can no longer confidently recommend the company and would like to cancel my service.

Lovely door to door consultants Alex Winsor and Nick were very polite, informative about services…read moreoffered, and flexible with deals for first time service. We did not require pest control at this time, but will definitely be reaching out to them and Cura in the future.

After posting my review the company reached out to me almost immediately. They sent someone out to…read moreinspect and of course noted the rodent activity. He identified additional possible entry points that he attributed to wood rot and wood swelling due to the rain. Two gentleman came out and did quite a bit of additional sealing for free a couple days later. They did a great job and even set two traps in the attic. I appreciate the responsiveness of the company. They did make the effort to make it right. I wasn't expecting them to do what was done and had asked the workers if they were sure they were supposed to be doing it at no charge.

I have used Saddleback Termite three separate times for issues in my eaves and on my back patio…read morepergola. Each time, I chose spot treatments in lieu of tenting to avoid the disruption, and they handled everything efficiently and effectively. Their pricing is competitive, and the work has been great. Every interaction I've had with the owners, office staff, or technicians has been professional, knowledgeable, and straightforward. I am very happy I decided to work with them.

Found Saddleback Pest Control via Yelp reviews. Everyone I have spoken with has been super…read morefriendly and helpful with inspecting and then dealing with termites and rodents. They email and text you about upcoming appointments and are very reliable. This is the company you want to do business with!

Thank you Preferred Pest Control! As someone with asthma, I am always extremely cautious about the…read morechemicals used around my home. They took the time and listened to my concerns and offered an organic product, which worked wonders getting rid of the ants. The team is professional, attentive, and genuinely caring about their clients' concers. Highly recommend them to anyone looking for effective, safe pest control! 10/10 service!

We initially had this company come out for an inspection, which we paid for. We decided to move…read moreforward with them because the technician was honest, knowledgeable, and didn't try to upsell us on services we didn't need. We really appreciated that and felt confident choosing them. After the inspection, we scheduled an exterior treatment since it would still help with our bug issue. Before scheduling, we specifically asked multiple times whether we needed to be home, and we were assured that we did not. We provided clear instructions on how to access the back half of our house. Unfortunately, they never showed up--not once, but twice. We had to reach out three separate times, and despite that, no one came or communicated with us. We even kept our dogs locked up all day waiting because we expected the treatment to be done. We're disappointed because the technician made such a great first impression, but the lack of follow-through and communication has been frustrating. Reliability is just as important as good customer service, and unfortunately, that was missing from our experience.

We have ant problems every summer, but this year, none of the home depot solutions worked. I can…read morealready see the spray working since they left about an hour ago. They were very helpful and understanding of our fears regarding the sprays and our cats. I'm done trying to deal with ants on our own, we will be calling them when the ants ultimately come back next year.

DC's was very thorough with his work. He was considerate enough to check in with me to see if he…read morecould work through certain areas that had fragile items. He also provided me a video of areas where I didn't think ants would go to. Great service.

Ray is the consummate pest killing professional! He is incredibly knowledgable about all things…read morerelated to pest control and how to safely handle exterminating the unwanted bugs & critters while keeping the loved ones unharmed. He is prompt, efficient, and honest. I really couldn't imagine hiring anyone else (I have and regretted it- see the review). You will pay a reasonable price for the best quality service. Highly recommend One Source Pest Services ... whether you get Ray or one of his awesome employees you are in great hands!

Highly recommend!! Needed someone to get rid of a wasp nest. They are very responsive, professional…read moreand were able to remove the nest within 48 hours of me calling. If you're in the Newport Beach area they are the best! Thanks again :)

HORRIBLE CUSTOMER SERVICE and EVEN WORSE COMMUNICATION and no matter how many times I've called,…read moreleft call backs via their website - or even left a message with their own staff for a call back.. nothing for over a week. I've had service with this company for over a year now and in the beginning it went well - communication was still not best. I would never receive a reminder of treatment dates, and they were well aware of the need for my dogs to be brought into the house for services. An example: 11/25 original date, had to reschedule. Called phone number on website, multiple times x 1 week various hours left messages for call back and nothing. I even left multiple messages via their webpage for a call back - crickets! Finally with a woman who would not give me her name stated she never got any of the messages, no voicemails or any of my husband's calls or messages. Informed her this has happened numerous times and still continues, no empathy, no nothing. All I ask if for COMMUNICATION! Someone showed up the following week WITHOUT NOTIFICATION (mind you there is a note we have pets they need to be locked up and gate to be unlocked) they provided service for the front yard, and we asked the guy to put us down for Friday - he said okay. Friday came and gone ( they saw a note in their system but didn't bother to notify us that services could not be provided that day) once again NO-ONE COMMUNICATED! Spoke with Olga who confirmed an appointment 12/9 Which we were able to FINALLY get the backyard done. Husband and I said we'd give them a go one more time since they had mentioned they moved and changed numbers but still communication is key! There has been a note that we have pets and need communication via text for the date and time frame, we get quarterly service. Next date was 3/19 from 3-4pm. Received a text from their number on 3/10 stating our service will be on 3/19 between 3-4pm and there is a number to call if needing to be rescheduled. 3/19 and it's past the window. We call the number the woman go refuses to give me her name says our service is set for 3/23. I give her the phone number and ask why does this keep happening? She said I don't know. It's been one a YEAR and you still couldn't make it any better? Still HORRIBLE COMMUNICATION. Cancelled service.

After giving Smart Pest Control multiple chances to make things right, they only delivered more…read moredisappointment. I received a text reminder confirming their technician's visit, yet I wasted an entire day waiting--only for them to be a no-show with no message or explanation. At this point, I canceled my service and switched to another pest control provider. Smart Pest Control shows no respect for their customers' time and provides poor service once you've signed up. STAY AWAY when their sales reps come knocking. I gave them plenty of opportunities, only to be left frustrated and angry.

This review is for this specific job!…read more Living in a wildlife preserve in San Clemente, we deal with a unique set of challenges, and having the right team makes all the difference. Sebastian and his crew were outstanding, but I especially want to recognize Erick. Erick is incredibly skilled, a true craftsman. His work as a carpenter is precise, thoughtful, and built to last, and his expertise in pest control is just as impressive. What really stood out, though, was his attitude. He's patient, kind, and takes the time to explain what he's doing and why, which builds a lot of trust. He didn't just come in, do the job, and leave, he followed through, checked every detail, and made sure everything was handled the right way. That level of care and accountability is rare. They are a large company, and I imagine it's not easy to maintain consistency across teams, but Sebastian and Erick are exactly the kind of employees you should be proud of. Their professionalism, dedication, and genuine care for "getting the job done" for customers set a very high standard. If you're lucky enough to have Erick assigned to your home, you're in excellent hands! NO BS, people's character speaks volumes.

NON STOP SPAM MESSAGING Found HomeShield when I clicked "get other bids" and have had non stop…read morespam from Zachariah daily spam requests. The best part? When I actually tried to get them to provide service THEY WEREN'T AVAILABLE Not sure if it's a real business or a bot farm but literally requested yesterday that they stop spamming me and Zachariah said my number was removed and here 9 hours later I get another one. Don't do business with a bot farm!

It's been about three years since Gallant Termite & Pest Control handled our fumigation, and we've…read morebeen consistently impressed with their service. Duane Bushner was actually our original contractor when this entire process started, and having him back out today for our recent inspection was great. As always, he did an incredibly thorough walkthrough and took the time to share knowledgeable insights on termites (and roaches) and exactly what to keep an eye out for. What really sets Gallant apart is their 4-year warranty. Knowing they actually stand behind their work for the long haul gives us total peace of mind--it proves their work is truly bug-proof. Highly recommend Duane and the Gallant team if you want honest, quality service.

Gallant Pest Control has honored their warranty and returned multiple times to address the issue…read more They did not ignore the problem and made additional service visits. Despite repeated treatments, I am still finding roaches in different areas of the house. The number may be lower, but the issue is not resolved, which is disappointing. The technicians have been professional and courteous, but the results have not met my expectations. I had hoped follow-up visits would fully resolve the problem. If you are considering Gallant Pest Control, they do stand behind their warranty, but in my case the treatments did not eliminate the roach problem.