I have used Saddleback Termite three separate times for issues in my eaves and on my back patio pergola. Each time, I chose spot treatments in lieu of tenting to avoid the disruption, and they handled everything efficiently and effectively. Their pricing is competitive, and the work has been great. Every interaction I've had with the owners, office staff, or technicians has been professional, knowledgeable, and straightforward. I am very happy I decided to work with them. read more

Saddleback is a great and professional company to work with! The founder Kevin came to my home, and inspected the specimens I found which confirmed to be dry wood termites. He spent enough time to answer all of my questions, from how the fumigation works, to how long the warranty will be, to what if some of the roof tiles are broken during tenting. He is also very honest to tell me he would use a subcontractor to do the work. Before and after the fumigation, Melissa and Jestine handled the detailed communications with me in a perfect manner. I hope you never have to deal with the termite problem. But if you do, I will highly recommend Saddleback to you. read more

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These guys are a quality company from everyone I interacted with. Had some termite activity I wanted to get take care of. They were extremely prompt with communication and scheduling. Kevin and Matt were great. They come out and did a detailed inspection and gave me my options for treatment. They are extremely well price and amazing value for the level of service they provide. Highly recommend going to them first for any of your needs. Their level of service and professionalism is second to none. read more

We hired Saddleback thanks to all the positive reviews, and this company did not disappoint! Matt and his team did a stellar job on our house. We had a complete patio demolition, which they completed on day one. We also had 5 beams cut back and capped, along with other wood trim replacement and localized termite treatment. The guys thoroughly cleaned after everything was done. We especially appreciated the walkthrough from Matt to review all of their amazing work. Everyone from this company was courteous and professional. We never felt pressured, nor solicited for services we didn't need. Their prices are reasonable too. If you're considering hiring Saddleback, do it. They won't let you down. read more

Saddleback Termite & Pest Control - Patio demo - Pest Control Near Me - Lake Forest, California

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So glad I got a second opinion here! Very detailed inspection, quick scheduling, and I trusted this company much more than the big nationwide ones. read more

We recently hired Saddleback Termite to treat a local infestation of drywood termites. We are so happy with the excellent service and detailed information we received from Matt and his co-worker. They completed the treatment in 20 minutes and even wore booties inside the house. It is good to have them in our corner if any further pest issues arise! read more

Company provide TOP NOTCH service and response times. My monthly service representative is very knowledgeable and professional. I love the call back and texting, moreover excellent customer service and support! AN EXCELLENT COMPANY WITH EXCELLENT CUSTOMER SERVICE read more

Been dealing with the fallout of some water damage, which unfortunately brought in some critters. Saddleback came out immediately and was able to inspect and treat on the same day. Pricing was very reasonable for pest control. read more

I recommended Saddleback Termite to my friends and neighbors, and now I'm recommending them here as well. I had a great experience working with them. They offer free inspections, so if you suspect termite issues, they will come out to check. At first, I was hesitant about tenting and fumigating due to the need to evacuate and clear out all the food in the building. So I asked for a quote on spot treatment. However, after seeing a bunch of termite damage in many areas, I realized fumigation might be the best option, since termites could be deeper inside where they might be undetected. Kevin came out for a 2nd visit, was very knowledgeable, and even found additional damage while providing quotes for repairs. I compared their prices with another company, and they were similar. Rachel patiently answered all my questions in email, and I selected the repairs I wanted done. I chose Saddleback Termite for the job, and I was impressed with the professionalism and efficiency of the two guys who completed all the repairs in one day. They provided a checklist and bags to prepare for the fumigation, which took about 3.5 days. The entire process went smoothly, and I'm happy with the service they provided. read more

Incredible customer service! I am ending a lease and 2 to last day find a flea infestation. They were quick to help and reply. The woman who answered the phone was incredibly pleasant to talk with. read more

Jakob was prompt, knowledgeable, patient and courteous. Willingly answered numerous questions and thoroughly explained process. Friendly at every visit. Office admin, Jestine, very kind and helpful. Appreciated all the follow up e-communications. Would call them for additional service. read more

I needed a spot treatment for termite damage and I got on the schedule right away for an inspection. They came out, thoroughly went around my house, recorded their findings and gave me the report on the spot. I received the reasonable quote within a day. I scheduled the services that needed to be done. The two gentleman that came out were quiet, fast, efficient and polite. When finished, they walked me around the house and showed me what they had done. I am very pleased with Saddleback Termite and highly recommend them! read more

Saddleback has been preventatively taking care of my family for years and when I called with a potential issue last week they jumped into action to help us out! They are incredibly responsive, kind and reliable. Can't recommend enough! read more

Very prompt and responsive. Checked all bait traps front and rear. Communicated and explained the results read more

Saddleback Termite and Pest control was not out to "sell me something" but rather to HELP me with my Rodent problem. Rachel offered advice and education. She suggested I contact my HOA first and start there. Saddleback is a female owned and operated company! I will be using this company to eliminate the rodents for sure! If they are this helpful and concerned over the phone, I just know the work they perform will be first rate!! read more

I highly recommend Saddleback Termite & Pest Control! Kevin and his team provided excellent customer service and communication from start to finish. Scheduling was fast and easy, and they were very professional throughout the entire process. Best of all, their prices are very reasonable compared to other companies I looked into. I really appreciate how smoothly everything went--great experience all around! read more

This company is THE BEST!! They are well organized when it comes to scheduling their service calls and bend over backwards if an unexpected invation of critters occurs. The technicians are thorough and treat my property with care and respect. The entire operations is GREAT! read more

Called them and got a quote in a letter of minutes and we're out a few days to spray.

Had some ant and spider issues during the summer time and the owner and technicians were helpful and knowledgeable treating our house. Very happy with the service. read more

Family owned and operated, reliable, fairly priced, Saddleback T&P Control is wonderful. We've used it since moving here in 2017. Ethan is personable, thorough, careful with application, and helpful. I highly recommend Saddleback. read more

Amazing team of people. Recently had our house Tented for Termites and couldn't have been happier with the communication Saddleback provided. Recommending them to all of my friends and neighbors looking for pest control solutions. Saddleback also offers great value compared to their competitors. read more

We have used Saddleback Termite for several years and have found them to be dependable, knowledgeable, and professional. They are reasonable in their pricing and don't try to oversell their services. We have them conduct an inspection every year and will use them again next year. read more

Thank you to the Saddleback Termite and Pest Control team - specifically, Melissa, Rachel and Ryan for coming to our rescue on September 9, 2024! Our ant infestation was such a crisis and to complicate matters, we were leaving town on September 12th! No other Pest control company offered the same day service for an appointment. And the ones that did required us to sign an agreement for monthly service. Saddleback Termite and Pest Control squeezed us in and we're thankful! I've added this company to my Apple iPhone contact list for future needs! read more

Ethan Audette performed a pest control treatment on our home today. He was very polite, on time, and answered all of our questions by explaining everything he was going to do. It was a pleasure doing business with Saddleback Termite and Pest. read more

Saddleback Termite was great. They were responsive via phone, text and email and answered all of my questions in a timely matter.

Jacob was very informative, arrived on time and got the job done very quickly. I was extremely impressed with the same day appointment.

Everything was handled professionally from the start and all the people and crew were awesome. Would recommend them to anybody.

Felt like they cared about the customers, great to talk to. Reasonably priced, ensured I understood the options and chose the best path. Highly recommend. read more

Excellent service from the first call. They answered the telephone immediately and scheduled the treatment within a few days. Easy on line payment app was effective efficient and user friendly. The tech Ethan was helpful, knowledgeable, and friendly. I would use Saddleback Termite & Pest Control again. read more

We were very impressed with the service (local treatment and fumigation) we received from Saddleback Termite & Pest Control. The entire process, from the initial inspection, scheduling, to the final treatment, was seamless and professional. Kevin, Melissa, Matt, Ryan, and the fumigation team are all knowledgeable to answer my questions and done quality jobs . The whole process went smoothly. I highly recommend Saddleback. read more

I sought an assessment from Saddleback T&PC a couple months ago after I was told by another vendor that I may need termite extermination services. The phone exchange was pleasant and professional, and I later met representative Kevin at my home to receive his perspective on the matter. Kevin thoughtfully walked me through various considerations and confirmed I would not need termite services at this time. I was relieved about this, and also very happy to have met an experienced rep like Kevin and Saddleback the company. read more

The team at Saddleback are courteous and professional. Very responsive to inquiries and patient with customers like me who need lots of reassurance. There were some communication problems with respect the external contractor that performed the fumigation, but these were rectified rapidly and that contractor was similarly friendly, accommodating and professional read more

Melissa and Justine are always very pleasant and helpful over the phone. Matt was very thorough doing the termite inspection including going up into the attic and the guys who did the actual work were respectful of my property. I did not want to go through a whole tenting process since termites were only found on a couple of places outside. Ethan who also did my initial pest bimonthly service was polite and respectful of my property. I would recommend them highly. read more

The Saddleback termite team was great! First time getting my house fumigated/tented for dry wood termites. Quick, clean, as well as being the best price. Something we have been putting off for 2 years now and wish we would have done it sooner. Highly recommended. read more

Great staff and service !!!!!! I do every other month service. Always a great experience.

Saddleback Termite & Pest Control was communicative, prompt, and had fair pricing! I contacted them on a Thursday evening and by Tuesday morning, the wasps nests were removed! 10/10 would recommend! read more

Cockroaches discovered in our kitchen. Technician very professional and addressed our concerns. Arrived within the estimated time and concluded service within time given to us. read more

Jakob performed my first service this morning. He called ahead, told me he would arrive in 15 minutes and he did! He performed the service we requested in a prompt manner. He was friendly and professional. We are very pleased! read more

I had a great experience with Saddleback. Very quick to respond. I sent out a request through Yelp to remove some wasp nests. The entire process was completed within two and a half days. Ryan came out to remove the nests and he did a fantastic job. I definitely recommend this company! read more

Kevin, the owner, is really nice and knowledgeable. He came out to my home to inspect for termites and spent a good amount of time explaining about things to look for, maintenance for the future, expectations, and costs. Saddleback termites was not the cheapest of the 3 companies I had quote my home, but Kevin had a presence of honesty and trustability that I liked. I decided in good faith to hire saddleback termites for the fumigation/tenting of my home. Yared, his manager communicates through email and she was fast in her response. It's important to note that saddleback hires a third party company to actually do the fumigation and tenting. The company is called 1st fumigation. Now this is where I became uneasy. Yared informs me that house keys and a garage door opener must be given to the third party company and that I could not drop off the keys directly to saddleback to pass along to 1st fumigation. I either had to meet them the day of, at my home to pass the keys or keep them in a lockbox. I was weary of an unknown company to have my house keys or have access to my home but I trusted saddleback and their screening process for contracting out work. The fumigation/tenting was a 2.5 day process. Which meant we were not home for 2.5 days and I needed to completely trust this company to be in my home and to also lock up. As much as I appreciate that items were not missing when I came home, I was extremely disappointed and disgusted to find that all 3 restrooms had been used and there were urine splatters/stains on the toilet seats! I know that this was not from us as I made sure to clean the home, including the bathrooms, before I left for the fumigation. The home was clean. The bathrooms were clean. It's really hard not to be upset when you are vulnerable and needing to trust strangers in your home to do a professional job but find an unprofessional job in your restrooms. To be clear, my disappointment is with the third party company hired. Kevin has been wonderful in reaching out to me in a timely manner and apologizing. He has informed me that he has notified the owner of 1st fumigation regarding the incident. I truly appreciate being heard. As for saddleback termites, I will hire them again in the future because I do like the following qualities: 1) Yared does respond quickly to calls or emails. Many other companies have terrible customer service and it takes days to get a response. But not with saddleback termites, I got a response usually the same day! 2) Kevin, the owner, is a very approachable and like-able guy. Very kind and honest. Takes his time to inspect the property and discuss procedures and expectations. More importantly, you can tell he really cares about his company and takes pride in good work. He immediately called me regarding my qualms and worked hard to rectify any issues I had. read more

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