I went for the first time today and had Shannon do my facial. She was very knowledgeable and helped…read moreme with my skin regiment. My skin feels so smooth and hydrated!!!

I could not be happier as a regular client at SkinFIT! If you're looking for somewhere to love and…read morecare for your skin on a regular basis or even just a wonderful facial treatment on the occasion - this is your place! All of the lovely ladies that work across both locations are fabulous but I see Shannon (rockstar!!!) on the regular. I battled acne for the better part of 20 years and now that my skin has moved on from that - I'm focusing on improving tone, texture, hydration and aging. Shannon works with me to design a plan specific to my needs and goals and my skin is looking its best ever, even at 37! My personal favorites when I want to relax and see lots of glow and plump are the Oxygen Glaze and SkinGym facials. My most frequent facial is a customized chemical peel to address my own needs of improvement. Sometimes we go deep and I get lots of shedding while others are more gentle with minor flaking BUT ALWAYS gorgeous results after. I'm about to try the Glacial Skin Facial this week and am so excited! Ultimately, I'm so happy I found this place and continue to see results after each visit. I've also really enjoyed getting to know the brands they use and sell. Adding some of those products into my daily at home routine has made a huge impact! No matter your goals to get to glowing skin - this is the place to be!

I'm a long time client and have kept coming back because of the consistently exceptional quality,…read moreambiance and great value!

They were able to fit me in last minute and the massage was great! Just what I needed.read more

Amazing service when I had last went! It was quick, and so worth it. I did the eyebrow waxing, and…read morewill definitely come back again. She did an amazing job. The setting was also really cozy.

Got a Brazilian wax and my eyebrows done and this girl is talented!!! I was completely BALD! And in…read moremy opinion the process wasn't that painful either. The vibes were absolutely amazing! I'll definitely be back

I had a great experience with Amanda! I did get a lash lift for the first time and I love the…read moreresults. It is also a very relaxing environment. Will definitely rebook! So glad I found her studio.

Amanda is incredible, there is no one better in all of Arizona for facials and lash/brow services…read more I travel frequently and often forget to book my appointments ahead of time -- somehow, Amanda manages to always fit me into her super busy schedule. She goes out of her way to accommodate a tight turnaround by working miracles. The other incredible thing about Amanda is that she's an absolute perfectionist and won't be happy unless the exact desired result is achieved. I once wasn't able to stay for the full brow appointment, not giving Amanda time to clean my brows up and she followed up with me and asked me to come in, free of charge, whenever best for me, just to finish the job perfectly. There is no one more experienced or knowledgable in the Valley, Amanda is elite.

The whole open community aspect of getting a facial would be something to get used to. I'm used to…read moremore of a spa like environment and for the price of their facials ($150) I would expect a higher end experience, not sharing a seat just like a great clips or barbershop. The facial massage is excellent but they no longer offer mini treatments or packages so the only way to get a facial massage now is to book a full one hour facial.

The staff was all very lovely and greeted everyone promptly upon arrival. The check in process was…read moresmooth and was offered water while I waited. The space itself is decorated well and the layout seems to maximize the utilization of the space. Their bathroom is stocked with hygiene items if needed. I will say, the actual space for facials feels cramped as I had to weave my way around the estheticians to make my way to the bathroom prior to my appointment slot. I have been to a handful of spas throughout the valley and many membership based studios, and this setup was a tad unappealing. There are six stations located in the back studio space with each guest laying side by side which does not feel private. For the price of services offered if expect some privacy during each service. The facial itself was lovely, with the initial steps being thoroughly explained by the esthetician. At the end of service, I was recommended a few products to utilize during my home skincare routine.

This was my first visit to the Arcadia location and it was just as pleasant and lovely as my other…read morevisits to the Desert Ridge location! The front desk staff were extremely inviting and offered me a beverage while I waited. My injector, Jamie B., is amazing! She listens to all of my concerns and gives me plenty of treatment options. Plus, she is mindful of cost. It's super comforting to know that she's not only looking out for my face, but my wallet, too! 10/10 recommend!

I get laser hair reduction with Allison, and she has been so great! She always makes sure I'm…read morecomfortable and answers any questions I might have. They have this cool machine too that blows cold air while she does the treatment and it makes it basically painless!! The whole office is absolutely gorgeous, and the girls at the front are always so kind and fun to be around. I look forward to getting a tea at AJs next door, and going to my appointments. I can't wait to try more services!

The girl behind the front desk that greeted me was very kind and sweet. She helped me check in and…read moresat with me until my technician called me in for my service. This was my first time trying a laser facial and it was so relaxing. My tech explained everything before doing it and I purchased a package for 3 additional ones.

I give this location 5 stars for today's visit-- only…read morebecause the staff from the Scottsdale location were working here today. They are so lovely. However, my overall experience has been highly mixed, so it's 3. I would have rated this location 1-2 stars just 6 months ago. The Scottsdale location's customer service and professionalism really saved my business with them. Just understand this is the same company, different locations, and I've had drastically different experiences at the 2 places. Full disclosure, in the past with the regular front desk staff at this location I've had issues communicating with and I almost cancelled my subscription until I realized I could do my treatments at the Scottsdale Quarter location. I have them rated as 5 stars in Yelp. I go there usually for monthly treatments even though it's farther away from my house. I will rate this location right down the middle due to the mixed experiences here. Today's visit was great. The nurse giving my resurfacing treatment was fantastic and the front desk staff were wonderful. If I have to come back to this location and it's unpleasant or unprofessional with the front desk staff, in any way, I will update my review. ** Just be very aware that you cannot be late at all, they will turn you away. Doesn't matter what the circumstances are, they are strict about this. It creates a level of tension that I think is unnecessary for an expensive spa treatment. Obviously no one wants to be late, and I strive to get to appointments 5-10 minutes ahead of time. But just know if this happens to you, they will not work with you. I was 8 minutes early to my visit today. They tell people to arrive 10 minutes early for their appointments. In order to make sure you find it easily if you're new coming here-- Park next to Cheesecake Factory and walk towards Love Sac or Tempur-pedic. It's right there. I am trying to save you time from walking around the entire shopping center.

A True Gem in the Biltmore Area!…read more I cannot say enough great things about my experience with Paige! From the moment I walked into her serene and beautifully curated space in the Biltmore area, I knew I was in expert hands. Her professionalism, knowledge, and warm demeanor immediately put me at ease. Professional Aesthetician/Phlebotomist. She took the time to understand my skin concerns truly and crafted a personalized treatment that left my skin glowing. Not only is she incredibly skilled, but she also uses top-quality products and cutting-edge techniques that make a noticeable difference. What sets her apart is her attention to detail and genuine care for her clients. She doesn't rush, she listens, and she delivers results that speak for themselves. I've been to many aestheticians over the years, but none compare to the level of expertise and care I've received here. Great credentials: Licensed Esthetician, Licensed Phlebotomist, National Esthetician Certified, ElleePlex Profusion Lash and Brow Lamination Certified, DermaplanePro Certified, Manual Lymphatic Drainage Certified, PRP Microneedling Certified, LightStim LED Certified, Nanobrasion / Needling Certified, Microdermabrasion Certified, Chemical Peel Certified, Spa Body Works Certified, Fearless Beauties Certified, Skin Care Advocate of Impact Melanoma, Oncology Certified, and certified in Infection Control, Domestic Violence Awareness, Human Trafficking Awareness. Additionally, she is trained in the Power of Touch, Bloodborne Pathogens, First Aid and CPR, as well as HIV Prevention. I highly recommend Paige. She's a true professional and a rare find in the world of skincare. My skin has never looked or felt better! https://www.paigeashleyaesthetics.com Text her: 206-484-2367

I met Paige after a facial and trusted her with lip blush--one of the biggest regrets I've ever…read morehad. Although she never disclosed originally, and even offered to send photos of previous clients, I later learned this was her first lip blush job. The procedure was extremely painful, the mapping shifted, and my lips healed uneven, swollen, and badly damaged. Two experienced artists confirmed how difficult the results would be to fix. Because I had an upcoming trip and was desperate, I accepted Paige's push to go to her trainer, Jill Nicholson at AZ Brow Bar, instead of the other providers I had already visited. That was another mistake. I was quoted one price for two correction sessions, then hit with unexpected extra charges at the retouch, and Paige couldn't provide proof of the payment she claimed she made. When I tried to talk to her afterward, she didn't respond, blocked me, and even changed her name on social media. Based on my experience, please choose an honest and experienced provider--lip blush is not something you want to risk.

I walked in looking for a certain body spray/perfume that I thought was 50% off. I was disappointed…read moreto find out that the body spray was not on sale. I still decided to browse and I'm so thankful that I did! I received great service from Eslee she approached me making sure that I'm finding everything ok and answered all of my questions. Heather was amazing as well as soon as I walked through the door she greeted me with great energy! When she noticed that I was disappointed that the item I came for was not on sale. She proceeded to give me a flyer and inform me about other options within the store. Lastly Ray is amazing she was so friendly and honest shopping there was so seamless that I ended up buying 3 perfumes I didn't even come in for. 10/10 I would definitely recommend shopping here!

I would like to share feedback regarding a recent experience my 87-year-old mother had at your…read morePhoenix location. A few months ago, while visiting me in San Diego, my mother purchased several Cécred products from Ulta. At that time, she qualified for a free gift with purchase. Unfortunately, the store had run out of the promotional gift, but the sales associate went above and beyond by offering a substitute item. My mother was extremely grateful and left with a very positive impression of Ulta's customer service. Recently, after returning home to Phoenix, my mother needed to replenish her Cécred products and visited her local Ulta store. Expecting the same level of customer care, she was disappointed by her interaction with an employee named Laney. My mother selected her products and completed a purchase totaling $92.74. Only after the transaction was completed was she informed that the advertised free gift was unavailable. When she politely asked whether a substitute item could be offered, as had been done at another Ulta location, she was simply told "no" without any explanation. My mother then asked whether a note could be written on her receipt indicating that she had not received the promotional item so she could return if more became available. Again, she was told "no." According to my mother, Laney then walked away without further explanation or assistance. The issue is not necessarily the store policy itself. Afterward, I contacted the store and spoke with a manager who was very kind and took the time to explain the policy. My concern is the manner in which my mother was treated. If Laney was unable to address my mother's questions, she could have referred her to a manager or another associate who could have provided a clearer explanation. Instead, my mother felt dismissed and undervalued as a customer. Customer service is about more than simply enforcing policies; it is about treating customers with courtesy, respect, and empathy. Unfortunately, that was not my mother's experience during this visit. As a result of this interaction, my mother has decided she will not return to this location and plans to shop at the Ulta location on 48th Street instead. This is particularly disappointing because her previous experiences with Ulta, especially in San Diego, have been overwhelmingly positive and customer-focused. I hope this feedback is taken as an opportunity for improvement. Every customer, especially elderly customers, deserves to be treated with patience, respect, and professionalism. Thank you for your time and consideration.

I discovered this place when a friend recommended it, and I don't understand why this place isn't…read morepacked. Every day. I've gone in on separate occasions for a cut/color/blowout, a massage, brow wax, and a mani/pedi. The facility is very clean, and open, so you don't feel crowded in with the person next to you. It's professional, with an upscale "spa" feel, but also very comfortable, and not intimidating. They have 2 separate areas, one for hair, and another one in a different part of the hotel for massages, nail services, and waxing. Wynona was the girl who did my hair, brow wax, and mani/pedi. She was friendly, professional, and listened to me as to what I wanted to do for my hair. I ended up getting a trim and shape-up, and going darker with my hair, with red highlights. I got lots of compliments and couldn't be happier. The cut and color together were 100, with the cut being $40, and the color (it was a multi-process) being $60. The mani/ped were in total $65. Great job, again. The pedi area of the place has a long comfy sofa and a sink where you dip your feet in and let them soak while they scrub, and exfoliate and all that. SOOO relaxing. The wax was 20 (I think), and came out great. I can't remember the name of the girl who did my massage (I lost her card), but it was the perfect way to relax after a long week. The massage/nail area is in a different part of the hotel, which they walk you to. It's even nicer than the front area. Again with the upscale spa feel, and lots of warmly decorated rooms for the massage. There was soft music playing, and the tables were covered with fresh linens and were very comfortable. They offer you the option to shower afterwards, but I liked how my skin felt with the extra moisturization, so I declined, but she showed me the shower area. They have separate showers for men and women, and they were lovely. Nice towels, lighting, the whole bit. I would really recommend this place to anyone. It's clean, classy, with a luxurious feel, and reasonably priced considering the high-end experience you get.

Isabel was recommended on NextDoor so thought I would try her. Very happy I did. Friendly and fast…read more Great haircut and highlights.