Came here after the nail spa I used to attend moved techs to this location. This nail spa is big,…read moreopen and very nice. The guy at the front desk was so welcoming and appreciative of me coming in. I would recommend this place. They are big, have availability and the techs are nice and loved my nails.

I've been coming to Greenfield Spa Nails because I've always loved the salon and have had good…read moreexperiences in the past, which is what makes this experience especially disappointing. I had my nails done on September 4th, and just two days later, on September 6th, one of my nails literally broke while I was sitting in my car. I had not hit it or done anything that should have caused it to break. Since the salon is close to my workplace (although I do not live nearby), I scheduled a repair appointment for September 8th during my lunch break. Unfortunately, September 8th was also closing day for our new home, and my plans changed unexpectedly. I had to leave work early and had my belongings with me, so I was unable to call the salon to cancel my repair appointment. I completely understand being frustrated that I missed an appointment, and I take responsibility for not being able to call. However, I tried to explain the circumstances when I came in, and I felt there was very little compassion or understanding. What was especially disappointing was the attitude and energy I received from both the front desk and my nail technician. From the moment I walked in, the interaction felt cold and uncomfortable. The front desk employee seemed upset with me because I had not answered their call while I was dealing with the closing of our home. I understand that they had tried to reach me, but I was in the middle of one of the biggest and most hectic days of my life. I would have appreciated some understanding when I explained what had happened rather than feeling like I was being treated as though I had intentionally disrespected their time. I want to make it clear that I have always enjoyed the staff at this salon. I especially enjoy catching up with two of the front-desk employees -- the gentleman and the girl with the long curly hair -- and I've always felt welcomed by them. That is part of why this experience stood out to me so much. The energy and attitude I received this time felt completely different from the experiences I've had with them in the past. What was even more frustrating was that this repair appointment was an inconvenience I never should have had to make in the first place. I had just gotten my nails done four days earlier, and the nail broke on its own without any impact. I have never had an issue with missing an actual appointment or not showing up, and I have always made the effort to be respectful of the salon's time. My appointment was scheduled for 12:45, but I was not taken back until around 1:30. I was then told that my nail technician had been booked for another appointment because I had missed my repair appointment. I was already there during my lunch break trying to have the nail repaired, so I would have appreciated being contacted beforehand if they were no longer able to accommodate me. I was also charged for the repair. Normally, when I have needed a repair, I have not been charged, so given the circumstances, the charge was especially disappointing and made me feel as though I was being treated differently because I had missed the earlier repair appointment. I understand that businesses have policies, but I would have appreciated clear communication about the charge and a little more understanding of the situation. I work in healthcare and deal with appointments and cancellations every day, so I completely understand why policies are necessary. At the same time, we also understand that unexpected situations happen, and we try to hear our patients out and show compassion when they do. I was hoping for that same level of understanding as a longtime customer. Unfortunately, after this experience, I won't be returning. I'm not leaving this review out of anger, but because I believe businesses should know how situations are handled from the customer's perspective. I genuinely enjoyed coming here in the past, which makes it disappointing to leave feeling this way.

They are excellent!!! Great quality and professionalism. Jimmy is a bright light of joy. Everyone…read morethere made my day.

Went in for an acrylic fill and a basic pedicure--total time was about an hour and a half. Chin did…read moremy fill, and wow, I've never seen someone work so fast with such precision. No injuries whatsoever. She is clearly very experienced and knows exactly how to use her tools. I loved how quick and amazing the service was. Jimmy was very welcoming and even provided a bottle of water, which was much appreciated. I'll definitely be going back. Thank you!

My gel nails and pedicure Get my A rating…read more The owner and staff will do their best to make one comfortable and do nails to one's satisfaction.

Requested the VIP service. I had to ask her to do the basic cuticle trimming for my pedicure before…read moreshe started to polish. She didn't even take the time to do a basic pedicure and file my nails before polish. l also asked her to cut them shorter and then she filed them instead. Terrible service. Stopped here because it was convenient and next door to my stretch appointment but Terrible service and not worth it! Never again!

Loved this place! First time going today and already booked my next appointment! I just got an…read moreexpress pedicure as I only needed a touch up and new color, but will definitely look into other services. My nail tech was Nadia and she was very detailed and patient( my feet are slightly ticklish so I tend to move a lot when I don't mean to). She had the patient of a saint. I'm terrible with names, so please correct me if I got it wrong! 5/5! Can't wait for my next appointment!

Took my grandmother there for a walk-in pedicure. The staff was beyond accommodating, helping her…read moreinto the pedicure chair, helping her out of the chair. Everyone was so extremely kind and I can't express my gratitude. 10/10 would recommend.

She's amazing never going into a salon again!!! I can just relax and watch my show and have a glass…read moreof wine and she takes great care of me!!

Anna is AMAZINGLY kind & patient. Mommy is 87 w/ dementia and cannot go out anymore due to the…read moreoutbursts. Anna cares for Mommy through the outbursts keeping the mani/pedi moving forward gently & respectfully. I HIGHLY recommend her !! Thank you Anna for being so INCREDIBLE to Mommy.

I've been seeing Tracy for my nails, and I honestly can't imagine going to anyone else. Her…read moreattention to detail is impeccable--every set she does is clean, polished, and exactly what I had in mind. She listens carefully to what you want, offers great suggestions when you're not sure, and somehow always makes my nails look like tiny works of art. Plus, her space is always spotless and welcoming, which makes the whole experience feel like a little retreat. If you're looking for someone who's not only talented but truly cares about her clients, Tracy is your girl. ---

Pedicure turned out okay but this overall experience was subpar…read more I will say that I booked services with the thought that they would fix their lack of hot water issue. When I came the next day still not fixed. They used electric kettle to heat foot bath for pedicure. Mine was still cold but my husband was decently warm. Overall the pedicure was well done but I wanted more chemical on my feet for the calluses remover. Further my massage chair lost power 15 minutes into the service, because someone was working on the electrical. My husband's chair was not affected. My pedicure person was unable to move my chair also during this to do my feet. Since the pedicures were just okay, we left before the manicure. Opted to go to nearby bar for Happy Hour instead. It also appeared that we would have a substantial wait for manicure since they were overbooked. This place is nearby and I wanted to love it but I am gonna check some other places nearby for future mani/pedi. It could be a one off because of water issue and Easter weekend.

Called at 1130am on a Saturday expecting them to be too busy to squeeze me in, but they booked me…read morefor 12! Only had to wait a few minutes in the chair with feet soaking until the tech could start. They started on my feet and then a separate person did my nails while I sat in the chair. They helped me find the perfect color to match my costume for my performance and they came out great.

Katie does a wonderful job on my pedigree and everyone there is very friendly and professionalread more

Came in today for a pedi with a Cathy and she is just so sweet and nurturing…read more Definitely attends to the details for your request and vision. Mia does my nails! :) I cannot get enough of this beautiful nail spa. Thank you, XXO

Getting nails done is supposed to be a relaxing experience! But the Upsell is insane. I'm tired, I…read morejust want a mani pedi stop Manipulating me like I never been to a nail salon before lying why I should do this or that. I know the different products and I don't want those, just be nice whatever service I'm getting. Stop treating your customers like We dont know NAILS. We are paying and they overcharge, this is a treat for ourself not a necessity so Customer Service should be first not your reasoning to pressure clients. I came in, knew what I wanted. But God forbid you don't want something they suggest. The ladies told me to sit down and Two men did my nails. It was not pleasant. They were rough and one grabbed my ankles while the other grabbed my wrists. Just go to Scottsdale. There are so many nail salons, women want a peaceful luxurious experience for over $100 not some cheap thrill. And They charge $15 each for polish removal even though the polish was almost off beforehand. Then their polish is old and mediocre. UNPROFESSIONAL

Marisela was fantastic! My nails turned out exactly what I was hoping for!! And conversation was…read moresuper easy.

Marisela is crazy good at nails!! Like insanely crazy good!! I tried Gelish, which is a new pr…read more(combination of gel and acrylic) and my nails have never looked this good. She listens to what you want and takes her time to make sure the results are nothing short of perfect. Very professional and cute quaint space!! Definitely recommend!!! I've been coming to see Marisela for awhile now, and she gets better each time! I absolutely adore this lady and her work is nothing short of perfection!!

Jae does amazing nails! Great first time guest price Gel Mani & Pedi for $65! I also Love that I…read morecan utilize the Tempe LTF club and childcare for free! Thank you Jae!!