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    VIP Nails

    5.0 (4 reviews)
    Closed 9:30 am - 7:00 pm

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    Services - VIP Nails

    Manicure

    Manicure and pedicure

    Nail fill-in

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    10 months ago

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    Greenfield Nails and Spa - Chandler - chrome nails

    Greenfield Nails and Spa - Chandler

    4.4(360 reviews)
    3.1 mi

    Came here after the nail spa I used to attend moved techs to this location. This nail spa is big,…read moreopen and very nice. The guy at the front desk was so welcoming and appreciative of me coming in. I would recommend this place. They are big, have availability and the techs are nice and loved my nails.

    I've been coming to Greenfield Spa Nails because I've always loved the salon and have had good…read moreexperiences in the past, which is what makes this experience especially disappointing. I had my nails done on September 4th, and just two days later, on September 6th, one of my nails literally broke while I was sitting in my car. I had not hit it or done anything that should have caused it to break. Since the salon is close to my workplace (although I do not live nearby), I scheduled a repair appointment for September 8th during my lunch break. Unfortunately, September 8th was also closing day for our new home, and my plans changed unexpectedly. I had to leave work early and had my belongings with me, so I was unable to call the salon to cancel my repair appointment. I completely understand being frustrated that I missed an appointment, and I take responsibility for not being able to call. However, I tried to explain the circumstances when I came in, and I felt there was very little compassion or understanding. What was especially disappointing was the attitude and energy I received from both the front desk and my nail technician. From the moment I walked in, the interaction felt cold and uncomfortable. The front desk employee seemed upset with me because I had not answered their call while I was dealing with the closing of our home. I understand that they had tried to reach me, but I was in the middle of one of the biggest and most hectic days of my life. I would have appreciated some understanding when I explained what had happened rather than feeling like I was being treated as though I had intentionally disrespected their time. I want to make it clear that I have always enjoyed the staff at this salon. I especially enjoy catching up with two of the front-desk employees -- the gentleman and the girl with the long curly hair -- and I've always felt welcomed by them. That is part of why this experience stood out to me so much. The energy and attitude I received this time felt completely different from the experiences I've had with them in the past. What was even more frustrating was that this repair appointment was an inconvenience I never should have had to make in the first place. I had just gotten my nails done four days earlier, and the nail broke on its own without any impact. I have never had an issue with missing an actual appointment or not showing up, and I have always made the effort to be respectful of the salon's time. My appointment was scheduled for 12:45, but I was not taken back until around 1:30. I was then told that my nail technician had been booked for another appointment because I had missed my repair appointment. I was already there during my lunch break trying to have the nail repaired, so I would have appreciated being contacted beforehand if they were no longer able to accommodate me. I was also charged for the repair. Normally, when I have needed a repair, I have not been charged, so given the circumstances, the charge was especially disappointing and made me feel as though I was being treated differently because I had missed the earlier repair appointment. I understand that businesses have policies, but I would have appreciated clear communication about the charge and a little more understanding of the situation. I work in healthcare and deal with appointments and cancellations every day, so I completely understand why policies are necessary. At the same time, we also understand that unexpected situations happen, and we try to hear our patients out and show compassion when they do. I was hoping for that same level of understanding as a longtime customer. Unfortunately, after this experience, I won't be returning. I'm not leaving this review out of anger, but because I believe businesses should know how situations are handled from the customer's perspective. I genuinely enjoyed coming here in the past, which makes it disappointing to leave feeling this way.

    Photos
    Greenfield Nails and Spa - Chandler - Nail product stuck around cuticles and underneath

    Nail product stuck around cuticles and underneath

    Greenfield Nails and Spa - Chandler - Excess nail products stuck underneath

    Excess nail products stuck underneath

    Greenfield Nails and Spa - Chandler

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    Golden Nails Spa - Golden nails Tempe by Lynh

    Golden Nails Spa

    4.0(390 reviews)
    3.2 mi
    $$
    Certified professionals
    Walk-ins welcome

    I would like to thank them for taking us last-minute with no appointment…read more2 full set nail acrylic And one pedicure The staff was amazing Very nice atmosphere Would recommend and come back again

    Down in Tempe on a Friday afternoon & decided to scout out some place to get a much-needed…read morepedicure. Where to turn? Yelp of course! It led me to Golden Nails Spa & I had an excellent experience here. You know what I really appreciated? The hospitality. Everyone smiled & was welcoming, from the one gentleman up front to the woman who gave me the pedicure & then the lady who answered the phone. This seems like something super simple, but I've been to nail salons where they are just not NICE. They are there to do the job but do not incorporate kindness & customer service...at a service-oriented business. Many nail techs seem like they REALLY dislike their jobs. And if you question how they're doing something to your hands or feet, or even ask?! They often act insulted. It's a fine line to tread. When it shouldn't be. I chose the VIP pedicure - see the menu! Treatment on my legs: * sugar scrub * hot stone massage * peppermint mask + hot towels * there was no paraffin wax for my feet but these other treatments made up for that Then "regular" stuff for feet: * soaking * cheese grating! * nail trimming & shaping - I asked for filing instead of cutting Thank you to Golden Nails Spa & "Ann" for a relaxing pedicure.

    Photos
    Golden Nails Spa - Golden nails Tempe by Lynh

    Golden nails Tempe by Lynh

    Golden Nails Spa - Golden nails Tempe by Lynh

    Golden nails Tempe by Lynh

    Golden Nails Spa - Golden nails Tempe by Lynh

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    Golden nails Tempe by Lynh

    VIP Nails - othersalons - Updated September 2026

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