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    Skin Laundry - Biltmore

    4.3 (65 reviews)
    Closed 8:30 am - 7:00 pm

    By appointment only

    Services - Skin Laundry - Biltmore

    Acne treatment

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    Reviews With Photos

    Picture of where it's located-- Near Love Sac and across from Tempur-Pedic.
    Christina M.

    I give this location 5 stars for today's visit-- only because the staff from the Scottsdale location were working here today. They are so lovely. However, my overall experience has been highly mixed, so it's 3. I would have rated this location 1-2 stars just 6 months ago. The Scottsdale location's customer service and professionalism really saved my business with them. Just understand this is the same company, different locations, and I've had drastically different experiences at the 2 places. Full disclosure, in the past with the regular front desk staff at this location I've had issues communicating with and I almost cancelled my subscription until I realized I could do my treatments at the Scottsdale Quarter location. I have them rated as 5 stars in Yelp. I go there usually for monthly treatments even though it's farther away from my house. I will rate this location right down the middle due to the mixed experiences here. Today's visit was great. The nurse giving my resurfacing treatment was fantastic and the front desk staff were wonderful. If I have to come back to this location and it's unpleasant or unprofessional with the front desk staff, in any way, I will update my review. ** Just be very aware that you cannot be late at all, they will turn you away. Doesn't matter what the circumstances are, they are strict about this. It creates a level of tension that I think is unnecessary for an expensive spa treatment. Obviously no one wants to be late, and I strive to get to appointments 5-10 minutes ahead of time. But just know if this happens to you, they will not work with you. I was 8 minutes early to my visit today. They tell people to arrive 10 minutes early for their appointments. In order to make sure you find it easily if you're new coming here-- Park next to Cheesecake Factory and walk towards Love Sac or Tempur-pedic. It's right there. I am trying to save you time from walking around the entire shopping center.

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    Photo of Rilee N.
    305
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    5

    4 months ago

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    Photo of Ryan V.

    Ryan V.

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    Photo of Mey S.
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    2 months ago

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    Ryan V.

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    4 days ago

    Great service - I've had great results! Highly recommend. The staff are friendly and knowledgeable.

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    19 days ago

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    Ryan V.

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    11 months ago

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    Ryan V.

    Helpful 5
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    1 year ago

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    Photo of Ryan V.

    Ryan V.

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    Photo of Dawn S.
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    8 months ago

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    Photo of Ryan V.

    Ryan V.

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    9 months ago

    Great first facial! Everyone was kind and explained everything. They were extremely comprehensive. Will be returning!

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    Photo of Ryan V.

    Ryan V.

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    Photo of Candy Z.
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    10 months ago

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    Photo of Ryan V.

    Ryan V.

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    7 months ago

    Nice staff! Very professional and welcoming. My skin feels Amazing! I definitely recommend this location.

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    Photo of Ryan V.

    Ryan V.

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    Photo of Mari G.
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    11 months ago

    Just the best staff and treatments. I highly recommend the laser especially if you have rosacea. It's helped me so much.

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    Photo of Ryan V.

    Ryan V.

    Helpful 1
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    Photo of Alyssa S.
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    2 years ago

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    Photo of Ryan V.

    Ryan V.

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    5 months ago

    Fast and easy treatment-always friendly staff. Never pushy and skin is in is way to healing

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    Ryan V.

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    Photo of Z T.
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    1 year ago

    They're so friendly and welcoming. Their space is bright and clean. I love their service.

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    Photo of Ryan V.

    Ryan V.

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    1 year ago

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    Ryan V.

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    1 year ago

    Great location. Staff is very knowledgeable and friendly. I've had a good experience each time I've been here.

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    Photo of Ryan V.

    Ryan V.

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    9 months ago

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    Ryan V.

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    2 years ago

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    Ryan V.

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    11 months ago

    Amazing staff amazing skin care a place where I felt I could trust and feel my skin radiant will be visiting again.

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    Ryan V.

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    2 years ago

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    Ryan V.

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    2 years ago

    Everything was amazing! From the moment you walk in everyone has a smile on their face and is very helpful!

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    Photo of Ryan V.

    Ryan V.

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    Photo of Jess R.
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    1 year ago

    I love this location! When they say you can have a laser facial in 15min, they mean it! The treatments are quick and deliver results.

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    Ryan V.

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    1 year ago

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    Ryan V.

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    2 years ago

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    Ryan V.

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    Photo of Dee S.
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    1 year ago

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    Ryan V.

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    1 year ago

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    Ryan V.

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    2 years ago

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    Ryan V.

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    1 year ago

    Amazing! Treatment works and has shown great results after 1 treatment! Their monthly program is also well priced and worth it!!!

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    Photo of Ryan V.

    Ryan V.

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    Photo of Casey G.
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    3 years ago

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    2 years ago

    Karina was great. She was detailed and focused and my skin feels great afterwards. I can see the texture of my skin changing for the better.

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    Ryan V.

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    1 year ago

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    Ryan V.

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    Photo of Kinh D.
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    2 years ago

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    Ryan V.

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    2 years ago

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    Ryan V.

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    2 years ago

    Everyone is super knowledgeable and very friendly. I enjoyed my quick and effortless laser treatment. I would recommend visiting

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    Photo of Ryan V.

    Ryan V.

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    2 years ago

    Sarah is awesome and seriously so sweet! Give this girl a raise!!!! Thank you for being the best. Mwah!

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    Ryan V.

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    3 years ago

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    Ryan V.

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    2 years ago

    I had an amazing visit. My nurse was super nice. And Damien was amazing. It is also so welcoming and comfortable in that location.

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    Ryan V.

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    2 years ago

    This place has amazing customer service. They patiently answered all my questions. Loved their service!

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    Ryan V.

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    2 years ago

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    Ryan V.

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    Photo of Kylee S.
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    3 years ago

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    Page 1 of 2

    Ask the Community - Skin Laundry - Biltmore

    Review Highlights - Skin Laundry - Biltmore

    All of the nurses at this location are very lovely and pleasant to work with , but I particularly want to shout out Karina.

    Mentioned in 5 reviews

    Read more highlights

    Hi, skin

    Hi, skin

    4.2(87 reviews)
    2.5 mi

    I've been coming to Hi, Skin for a while and the estheticians are consistently wonderful. I've…read morealways had great facials, which makes this recent experience disappointing. I had to cancel a same-day appointment due to a work emergency and was told over the phone it was "no problem." By Chastity (I think that was her name if I remember correctly). Later, I noticed a $25 cancellation fee charged to my credit card, even though my membership is set up on my debit card. I was never informed about the fee during the call, nor did I authorize my credit card to be used for membership charges. At my next visit, I updated my debit card information, but my monthly membership was again charged to my credit card. When I stopped by to purchase a Valentine's Day gift card that weekend, I explained the situation to the front desk and was told they wouldn't have charged it without authorization. There was no apology or acknowledgment, which was disappointing, especially given I was actively supporting the business. The estheticians are great, but the billing confusion and lack of customer service at the front desk have me reconsidering my membership.

    This was my second visit and it was AMAZING! Kelly went over my skin needs and made…read morerecommendations. It was the BEST thing I've ever done for myself and I highly recommend her. I did the Really Good Facial (that IS really good), and anti-aging infusion, and face massage. Me and my skin feel amazing and I see results immediately.

    Photos
    Hi, skin
    Hi, skin
    Hi, skin

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    Sage Organic Skin Care

    Sage Organic Skin Care

    5.0(60 reviews)
    1.7 mi
    $$

    Last year I moved to Phoenix. I had been interested in microblading for a while but was concerned…read moreabout finding the right aesthetician to do them. I happened to compliment a coworker's brows and she admitted she had gotten them microbladed at Sage Organic Skin Care. I booked an appointment immediately. I am obsessed. Amber does a phenomenal job. She is clear about the process, honest and direct. I appreciate it and while she tried to downplay what I should expect, she exceeded all my expectations. Amber is an artist. Until yesterday, I had only gone to Amber for my brows. Yesterday I had a facial. It was amazing. My skin looks today. I'm rocking the no make up look. It was so relaxing, I seriously left feeling like I was tipsy . You can ask Amber about that. I also asked her to bring @human.todd with her (check him out on IG) so I could really chill and enjoy the facial. She obliged. My entire experience with Amber and Sage Organic Skin Care has been fantastic. Amber and I always manage to have some sort of hilarious conversation and I leave feeling . Every time my mom sees me she says "those brows though!" She notices and so have other people. You know your aesthetician is legit when people are noticing. Check out the photos of me and @human.todd and see for yourself.

    Amber is truly amazing and will make your skin glow like a baby!! She has a relaxing vibe and clean…read moreyet comfortable atmosphere. Definitely recommend her services, best in the business!

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    Sage Organic Skin Care
    Sage Organic Skin Care
    Sage Organic Skin Care - Day after facial - no make up.

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    Day after facial - no make up.

    Skin Laundry - Biltmore - skincare - Updated May 2026

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