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    Phoenix Skin Spa

    3.4 (27 reviews)
    Closed 7:00 am - 11:00 AM

    By appointment only

    Updated a few days ago

    Services - Phoenix Skin Spa

    IPL hair removal

    IPL bikini area hair removal

    Laser hair removal

    2 More Services

    Laser bikini area hair removal

    Tattoo removal

    Phoenix Skin Spa Photos

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    Recommended Reviews - Phoenix Skin Spa

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    Trevor L.

    Have been coming here for a good while once a month, some times twice - have always paid $280 for my tatt removal apts. (Mind you - im well into the 10k range for this tatt removal of the ex's name) Out of no where today was told todays apt was $336. This place is great and spamming non stop to your emails and texts of apt reminders but no one has ever provided me with any update of the price change. The ladies pointed to a little tiny 4x6 sign that sits on the counter next to all of their advertisments of services they offer. Really? I dont mind the price change moving fwd but you would think they would have some kind of common courtesy to include this "as of Oct. 1st price change" idea of theirs into the non stop spam emails / texts.. it was hard to leave this review as i have been biting my tongue with reviews as i have had another sour taste run in with their billing lady.. in the end, the front desk girl i was dealing with called the billing lady and then told me i will pay the 280 today and there will be a remaining balance on my account for next time to make up the difference of todays charge of $336.. i said no thats not how this is going to go. I am going to pay the 280 today and there will be no remaining balance for todays apt on my account and i will have that in writing from your office. I do also have it all on voice recording for my records. She called the billing lady and the billing lady told her to run my card for the 280 and moving fwd my new amount to pay will be the $336. I hope they dont treat other good paying customers like this, especially ones who dont know how to speak up for them self etc. Thank you for taking the time to read my review.

    Phoenix spa front. Front area. Front desk :)

    What a visit I had here. So positive!! I love dr. Purve. He really made my visit comfortable. I heard great things about here from my insurance provider. Thank you phoenix spa!

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    Phoenix Skin Spa Reviews in Other Languages

    Ask the Community - Phoenix Skin Spa

    Hi how much do you charge per session? My tattoo is about "3

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    Review Highlights - Phoenix Skin Spa

    As much as I don't look forward to the next treatment (because of the pain), I look forward to seeing Kimberly Cox.

    Mentioned in 3 reviews

    Read more highlights

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    Hello Laser - Preforming Laser hair removal services here in the valley since 2000, Longest family owned med spa in AZ. Book us today.

    Hello Laser

    (26 reviews)

    $$

    I used to recommend this business to people in the Arcadia area but I won't anymore. I had some…read morenot-so-great customer service from them in the past but let it go as I assume maybe the receptionist was just grumpy and having a day. But it was on more than one occasion. It seems like they're annoyed if you ask questions. Which is usually what people do when they are uneducated about what you're asking and get uncomfortable. I was asking the receptionist who the first tech was that I saw who moved and then came back. Instead of making it a smooth conversation by just looking at my past appts to see who my techs were, she said, "do you remember their name?" No I just know it was the first girl I saw." "Ok well you've seen 3". Ok so the first tech." It was just going back and forth like she wanted to make things difficult and to keep asking me questions guessing the name of the techs. So I asked her if she could read me the names of the techs so I'm not guessing. Why do people purposefully make things more difficult? I am a Fitzpatrick 4 and when I called to ask about the Fitzpatrick scale, the girl didn't know what a Fitzpatrick scale was. Not a good sign. I only decided to come to hello laser for the specific laser GentleMax-Pro and they are extremely close to where I live. So basically out of convenience I'll give them a go. It wasn't until I called about one of my last appts out of 6 to see how long I should be off hydroquinone before doing laser. She didn't know what that topical cream was, which is shocking as it's a BIG contraindication with laser. She said, "I'm sure 48hrs is good." I said, "oh wow, really? Only 48hrs? Are you able to ask to make sure? I don't agree with guessing when it comes to laser and people's skin." She abruptly repeated again, "48 hrs." So I decided to wait 2 weeks to be sure and then go in for my laser. Glad I did. The lack of education and care of their customers, is frightening. Be careful customers. Laser is not a device to play around with. Once something goes wrong it's nearly impossible to undo. With laser studios, you sign your life away so they can't and won't be held responsible if something goes wrong. Even if they guided you incorrectly. Those girls have way too much downtime and not having enough knowledge. Maybe they should be studying so they can learn proper contraindications with medications and devices before booking anymore appts. And stop arguing with customers. It's extremely unprofessional.

    I'm VERY much into the BEST customer service, best solutions. and best pricing...and I received all…read more3 plus the bonus of a beautiful and clean interior. So here I am letting you know that Erica (supervisor) was so kind, the receptionist was super adorable, and Dr. Kira was very professional, gentle, and informative. I felt very safe and comfortable receiving a brand new service (filler) and I am EXTREMELY happy with my results. I was scared because I've seen what I would deem as disaster-results on other people from OTHER medical professionals, but I chose Hello Laser based on the before and after photos, the phone conversation I had with Hayley (the Scottsdale supervisor...Phx is closer to me so I chose the Phx location), and the conservative approach! Just do it!! Hello Laser is amazing! All of them in every location!!!!

    LaserAway

    LaserAway

    (221 reviews)

    $$$

    I do not know how they do it, but every person who works here is amazing!! Every time I go in for…read moremy appointment I'm greeted by the sweetest human beings and it makes me feel so at ease, which is important when you are paying money to put yourself through pain. The treatments work quickly and effectively and I could not be happier with the results so far!! But I have to specifically call out Jasmine Aubrey at this location because this angel saved me from a mental breakdown the other day!! I had lapsed on my 6-8 week period between appointments and was absolutely freaking out about it and she went so far above to find me some appointments at another location!! She literally saved me from absolutely losing it!! She is one of the nicest people and you can tell she genuinely loves what she does, and that's something I think the world needs more of. 10/10 service here - if you're thinking about laser hair removal or facial treatments/botox/cool sculpting etc, go with this place. It is the BEST!! Thank you LaserAway! I can't wait to be done with my treatments and glide through life like a slick little hairless porpoise

    LaserAway Arcadia taught me something I wish I had learned sooner. A clinic can look sleek, sound…read moreconfident, and still offer shockingly little beneath the surface. Clear & Brilliant: My experience began with six Clear & Brilliant sessions. During the initial video consult, I was given bold, unwavering promises about reducing a raised scar on my face. The certainty was impressive, almost theatrical. Six sessions and $1,800 later, the scar looks more noticeable than before. When I brought this up, the story shifted instantly. Suddenly, Michdlle told mr something completely different, as if the original promises had never been spoken. A dermatologist later confirmed what LaserAway never mentioned: some chains simply don't have the equipment to treat certain scars, but they'll still sell you the package anyway. That realization was the first crack in the façade. Filler: Then came the filler. I received cheek filler in October 2025. A few months later, I developed a soft, fluid‑like pocket in the exact area where the filler was injected. When I called, I wasn't met with concern. I was met with contradiction, deflection, and a tone that suggested my questions were an inconvenience. At my follow‑up appointment, the clinical trainer took photos and briefly "consulted her team." Within minutes, she returned with a conclusion that felt pre‑written long before I walked in: not filler‑related. No explanation. No curiosity. No genuine attempt to understand what was happening. Just a quick dismissal and a recommendation to see my primary care provider. The entire interaction felt like watching a performance where the lines were memorized, the expressions rehearsed, and the outcome predetermined. It was impossible to ignore the disconnect between the polished image they project and the lack of accountability behind it. I explained that I had never experienced anything like this before and that the swelling appeared exactly where the filler was placed. My concerns were brushed aside with the kind of practiced detachment that only comes from repeating the same script to too many dissatisfied customers. LaserAway Arcadia offered me contradictions, dismissals, and a complete absence of responsibility. I walked in expecting expertise. I walked out realizing I had been treated like a transaction, not a patient. If you're considering this location, let my experience be the warning I never received. Some places shine brightly on the surface, but the moment you need honesty or support, the lights go out. Stay away!

    Phoenix Skin Spa - medicalspa - Updated May 2026

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