Leanna is phenomenal!! She is extremely knowledgeable, professional, and friendly as all get-up. From the moment I walked in, she made me feel comfortable and confident in her expertise. She took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and easy. You can truly tell she knows exactly what she's doing and genuinely cares about her clients. 5 million stars, HIGHLY RECOMMEND read more

Leanna injected some Juvaderm and Botox into my face last week. I found her to be very knowledgeable about all the products and was very patient in answering all my questions. She took a lot of time with me and was very caring and compassionate. I am very happy with the result and will go back for a follow up to see if any addition "tweaking" is necessary. I highly recommend her to anyone in need of her services. read more

I had a great experience here as a first time Botox recipient. I came in specifically to Target my angry 11 lines and I now look so rested and refreshed I will definitely be back in a few months to make sure I'm maintain my results. read more

Went here just a few days ago and had an appt. with Leanna for fillers. She was fantastic! The spa is very clean. The folks behind the front desk are amazing, helpful and super friendly. I got a really good vibe here. But most importantly, Leanna was great. I went in for one product, but she instantly recommended a different one (better for my skin type) and the outcome was beautiful! I love her work: it was quick, painless and affordable! She is just adorable and I highly recommend this place if you are looking for somewhere to get high quality fillers and med spa work for a LOT less than some of the places that charge an arm and a leg due to overhead. They do it all here in a safe, clean, nice, and friendly med spa without leaving you broke but with the same high end results. Two thumbs up!! read more

I have done a few treatments of skin tightening on my face and laser hair removal on my body with Leanna. My services have been great; Leanna is very knowledgeable about the lasers and discussed skin goals with me. The hair removal did not hurt with the cool blast. I have noticed a significant hair reduction in just a few treatments i haven't had to shave those areas in months. The skin tightening just feels like I am lay out in the sun, not painful as well. Senza Pelo is a fantastic med spa with staff that care about the clients. I highly recommend treatments here and with Leanna read more

I'm currently getting electrolysis with Ariely. I think i'm on my 5th or so treatment. I can tell that the hair is growing in more sparsely. I go every 3 weeks. Ariely does an amazing job and is really fun to chat with. Everyone i've met working there has been super friendly I just got a single cherry angiomas treated. 2 days ago. Looking forward to see how it disappears read more

Best of care! Facial electrolysis with the most advanced machine. It works. They do all sorts of other treatments. Easy parking, great location and nicely decorated offices. read more

I had high hopes for this clinic--and for a brief moment, I felt like I'd found the right place. But that hope didn't last. As a trans woman, facial laser hair removal is not cosmetic--it's gender-affirming care. And when a business markets itself as trans-friendly, plasters a trans flag on the building, and promotes itself as a trusted place for our community, I expect the care to reflect that. Instead, after an encouraging initial consultation, I was met in subsequent sessions with cold energy, rushed treatments, and dismissive tone. The last two sessions left me feeling deflated, not affirmed--like a problem to be managed, not a person to be cared for. On top of that, I had a deeply uncomfortable experience in the waiting room with another client, who misgendered me repeatedly and made inappropriate comments about my appearance. The space felt unsafe, and nothing was done. To be clear: the person at the front desk has always been warm and welcoming. But that alone doesn't make a space affirming. Consistent, attuned care does. These sessions are expensive. I've tipped generously, in good faith, because I believed I was receiving care from a clinic that got it. That believed in what I was doing. I no longer feel that's true. And the emotional cost--on top of the literal one--is too much to swallow. I'm sharing this not out of spite, but because it matters. Trans people deserve better. I walked in with hope in my chest. I walked out with less of it. read more

I had a wonderful experience and, I appreciated the very friendly, kind, caring and professional atmosphere from the entire staff as well. Thank you very much!! I really also appreciate Jazmin Lopez, she was very very helpful and very very caring, professional and down to earth!!! read more

Their electrolysis service is top notch. Angela, Kiara, and Erin know what they're doing and I rely on them for consistency and quality.

Jazmin at Senza Pelo Med Spa is an amazing, caring technician who takes time to listen to your questions and provide easy to understand answers. I was a little nervous at my first appointment and her calming personality made it a breeze. I should have come here first! read more

Senza Pelo is the best med spa in Arizona. The staff is incredible from Robyn at the front desk to every injector, nurse, etc that works there. Big thanks to Jamie recently for going the extra mile for me. As an LGBTQ+ person, I am 100% comfortable here. They always are so kind and efficient. I'll be a patient for life. read more

I am a first time client to experience electrolysis at Senza Pelo Med Spa. I was referred by a dear friend to make an appointment with Vanessa. She is excellent! Highly knowledgable, caring, very comfortable environment, peaceful, tranquil and relaxing. Very meditative energies. I have had electrolysis before. Vanessa is the best! I highly recommend her and would go only to her for treatment. Vanessa provides Exceptional care and treatment! She is an asset to to the electrolysis industry. Senza Pelo Med Spa provides excellent service! They are the best! Thank you! read more

My place for beautification! Been a client for 12 years and I enjoy how I'm treated. Thank you

This place has been seriously amazing I go to Jazmin for my electrolysis and she makes the experience wonderful every time if your considering Senza Pelo med spa go for it they are worth it. Very clean, kind, friendly, and knowledgeable. 10/10 read more

This place is absolutely amazing. Everyone on staff is so friendly and respectful. Jazmin is the most talented electrolysis technician ever!! She takes a somewhat painful process and makes it quick and as painless as possible. She not only focuses on removing as many hairs as possible per session but she will notice days where it may be harder on you than others and adjust her method to make you as comfortable as possible. She is truly an artist!! Dita and Robyn are so friendly and welcoming that I feel like family to them. They have both gone above and beyond to help accommodate my schedule and make sure I get the appointments I need. Everyone on staff is an LGBTQ ally and will respect your pronouns and treat you with respect from day one. I love this place. Thank you so much for all that you have done for me!!! read more

Well, never considered having laser hair removal until it was offered. The customer service is in a class of its own! All the staff are always friendly and polite. I will always comeback for any future MedSpa needs thanks so much for everything you do!!! read more

A welcoming experience! They are friendly, professional, inclusive facility. Clean, safe facility that I'd highly recommend! Best yet is that my results in a short time have been incredible! read more

This place is great. i was there yesterday and it was my first experience with electrolysis and laser treatments. Maria took time to explain each process and how a combination of the 2 procedures would benefit me. She was very knowledgeable and experienced and I felt like I was in good hands from the moment I met her. The spa is very clean and the staff at the front desk are very welcoming. I was so happy with the service and results I'm going back next month for a second treatment. read more

This place and experience deserves ZERO stars. I look COMPLETELY RIDICULOUS! I got my botox completed on October 4th. I waited a few weeks for it to settle in and it looks terrible. I should have ran like my gut instinct told me to when the woman doing my injection asked me "how many units do I want". I travel alot for work, so I have received botox in many different states in the past, but I have NEVER been asked how many units do I want. Usually, the injector evaluates my specific area (forehead) and administers the necessary amounts based on their expertise and the look that I tell them I am going for. None of this happened at my appointment at Senza Pelo Med Spa. My appointment was all of 7 minutes max! I was asked if I had botox before and how many units do I want, then she injected. Which produced these horrible results. I now have uneven eyebrows that have peaked unnaturally high. The one forehead line that I was getting treated has now turned into multiple fine lines due to the eyebrows moving drastically. NONE of this is how it should look at all. My past botox experiences at other companies have been great, my forehead was "frozen", very smooth and my eyebrows had slight movement to give a semi-natural look, but the main thing was that my forehead was completely smooth and free of wrinkles. Unfortunately, my forehead and eyebrows do not look like that at all right now! In addition to this I feel like they were using watered down/ fake botox as some areas are already starting to wear off and it hasn't even been a full month yet. I experienced a horrible headache that day after the injection (which I've never experienced in the past after Botox). I tried to look at the box that she took the vial from but it was as if she was intentionally moving it so I could not see it. I feel completely ripped off and I spent my hard earned money, over $200 on terrible and possibly toxic (illegal or diluted) botox. To make matters worse I am unable to have it corrected now that I have traveled out of state for work. However, even if I was in the state I do not trust them to inject me again after these results and I do not trust the authenticity of the Botox that they use! At this point, I am hoping that it continues to wear off early so that I don't have to keep walking around looking foolish with uneven eyebrows that reach the sky. If you want quality botox results and if you want to know what's being injected into your body, GO SOMEWHERE ELSE! read more

Senza Pelo Med Spa - Cruella Deville eyebrows! - Skin Care Near Me - Phoenix, Arizona

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The owner does my electrolysis, I think she is doing a great job, during covid it's important to feel that the facility is clean, and precautions are being taken which i believe they are. My first visit was filled with information and she took the time to show me diagrams of exactly what electrolysis is and how it's done. Very informative. I have now gone back 3 times and it's actually really far for me but I realize that I really like going because during the electrolysis we talk and have really great conversations and I feel like she is so caring and genuine. Sometimes it feels like therapy, she just is so kind and I travel back there because I like the atmosphere. I don't think anyone could be disappointed getting work done here. read more

O...M....G! This place and the staff are so freaking wonderful!!!! Stephanie consulted with me, this morning and we started my hair removal treatments. She is so fantastic and caring. She's unbelievable! And the entire staff are so lovely and nice. They are very accommodating. I felt right at home and very comfortable. For what it's worth, I am a Trans Female and they couldn't be more accepting. The community is so lucky to have such a great advocate as they are, in our corner. I can't wait for my next visit! read more

I went in for electrolysis last week. Seemed the person providing the service was more interested in upselling laser done concurrently with electrolysis than she was in actually providing the service that I booked. Still waiting for the results to see if I'll proceed with electrolysis but if I do it'll be somewhere else. After completing the service the guy at the desk practically scolded me for not telling him that I was using a Groupon though they would've known if they had actually greeted me when I came in. Lackluster experience to say the least. read more

For the limited amount of time to work with Sophia did a good job and cleared most of the unwanted hair. I would recommend her to anyone getting electrolysis. read more

I feel that in today's world, customer service has become a distant memory. So when I am treated with DECENCY I am pleased. I was OVER THE MOON with my treatment from my initial call with Angelo to my treatments with Tasha. Even when I had concerns several weeks after, I was treated with cheer and respect. I was listened to and honored in every way. I could not be happier with the way things are handled, the attitudes of those I interacted with and the quality of the products. I have had similar treatments in the past and wasn't thrilled at other places. You have won me for life! Someone please give Angelo a raise because this guy just makes my day! I wish everyone I had to deal with in customer service situations was like him :) Also, as an ally, I am so happy that they are LGBT friendly. I have recommended to several of the trans girls I know. read more

I've had both electrolysis and laser treatments. Maria is the best. My favorite by far!

Very happy with my experience for my first Botox injection! Hoping to see some good results. The staff was kind, personable, and masked correctly! I got 40 units of Botox with Jeff and he explained every part of the process and took both what I wanted and what he assessed into consideration before recommending a plan. Will be returning! read more

This place is amazing! Maria is extremely professional and I felt comfortable the entire time. I did laser hair removal and she really took care of me. I've only had one session but the results are amazing and I will definitely be coming back one more time before I move! read more

Love this place. Love this team. Love everything about it. I have gotten electrolysis from María and laser from Stephanie, both have handled me with care. Coming in, I was anxious and a tad scared since it was my first time but they guided me, told me what to expect, and set me up for success. Electrolysis does hurt(which it's expected). I suggest getting a nerve blocker shot before your appointment to numb the area, if you can. 2nd time in I got laser on my pubic area and all the way around. Didn't hurt as much as I expected but laughed through the whole process(my way of coping with pain.) I definitely recommend this team and staff. I will be completing my hair removal journey with them and can wait for the result. I am a person of color, so this isn't a easy task without having someone who knows what they're doing. read more

Amazing service. Very clean facility. Maria is experienced and professional. She makes the process as comfortable as possible. I got laser hair removal and saw results after one appointment. Will definitely continue my service and also check out the other services they offer. Highly recommend. read more

It the prettiest building but definitely satisfied with the results, great staff , clean

I have been seeing Steph for months and am absolutely thrilled about my laser results! I saw an immediate reduction in hair growth and have been steadily improving! From my very first visit, I knew this was the place for me. Every part of the process is explained, the staff was/is warm, and the accommodations are totally worth it! Plus, Steph is a serious pro so you're in and out within minutes after your initial visit. Highly recommended - they're the best! read more

I knows Maria for over 10 years. I been to many laser places at the time which were convenient to me... I learned my mistake after so much time and money spent, no one and I mean no one in Az is as good at Maria! She is so skilled and through! I been to simplicity laser, I been to a private laser lady, and a plastic surgeons office that had an lady that did laser on sight. I always tried to find a place that's convenient for me time and driving distance, but it's not worth it in the end if you don't have results. If you want amazing results with very good prices, don't waist your time and money going anywhere else, this only place I trust now. Thank you Senza Pelo med spa read more

I went last Monday, so I'm still waiting for results of Botox. 10-26-2020. Staff was really nice, April was nice and the gentleman at the front desk, Mike is super nice as well. I'll post another review after I see the results. Fingers crossed! read more

I have been coming here for laser and electrolysis over the past several years. Mike and Robyn in the front have been super friendly and helpful. I started this journey with Stephanie and currently seeing Kayla. Both treat me with the utmost respect. I always feel like I'm in company of friends when I'm here. I had my consultation a year prior to getting my first service, and I then used a Groupon. Never once was I disrespected or treated rudely for this. I'm never pressured to return right away; always understanding this stuff is expensive. Maria, the owner, is also such a lovely person and and can make anyone feel good just by her presence in the room. read more

Amazing service, flexible scheduling, professionalism, and most of unbelievable results. I highly recommend this place for any service you're looking for. read more

See Tasha she is the best she listens to exactly what you want and truly cares for her client. I recently saw Tasha again after a bad experience at another spa and let me say I look and feel better than ever!! Thank sooo much Tasha!! Words can't explain the quality of your work. read more

I recently struggled with botox results with my last injector for a year. After many return visits and never getting it right I made the decision to try this place by a recommendation of a friend. I called to book an appointment on the phone Robyn who was very helpful. She set me up with Jeff. I almost asked to switch to a female. I am so glad I did not. Jeff was awesome. He took the time to explain to me how botox is mixed etc. I have never had any provider explain this process to me. I told him of my struggles and listened to ever word, three days later I have immediate results and 100% sure at this point I will not be dragged in for a retouch. He made me so comfortable that I want to hang out with him for happy hour..lol! My experience from beginning to end was wonderful. read more

I tried this place on a whim after purchasing a Groupon offer for services, and was so impressed by the staff's professionalism and willingness to listen to my individual needs and help ensure I was getting treatments best suited to me that I vowed to return! I have since been back, and again, both the results I saw and the level of customer service greatly exceeded my expectations! While the place may not look like a Ritz Carlton resort, what counts is that they deliver on results-- and you're NOT paying Ritz Carlton prices!! Definitely a gem in the rough-- I have already booked another return visit!! read more

I can't thank Stephanie and her staff enough for such a wonderful experience and amazing results! I highly recommend Senza Pelo MedSpa for professional service and a welcoming environment. You will be in good hands!! read more