1. Lighten Up Laser

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Phoenix, AZ

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Lighten Up Laser

4.6 (43 reviews)
Closed • 9:00 am - 6:00 pm

Services - Lighten Up Laser

Laser hair removal

Tattoo removal

Lighten Up Laser Photos

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Recommended Reviews - Lighten Up Laser

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2 years ago

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2 years ago

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5 years ago

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3 years ago

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8 years ago

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5 years ago

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7 years ago

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6 years ago

Great customer service, knowledgeable staff. Friendly, comfortable, relaxed environment. I hope to try more services in the future.

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8 years ago

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5 years ago

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6 years ago

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9 years ago

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8 years ago

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5 years ago

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8 years ago

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Hettie R.

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7 years ago

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10 years ago

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Hettie R.

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8 years ago

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5 years ago

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Hettie R.

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8 years ago

Great place and prices! Always ready for my appt and they sell the brand moisturizer that I use!

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6 years ago

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9 years ago

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5 years ago

Love this place. Especially Connie!! She is a beautiful and knowledgable soul!! Thank you Connie!! You are awesome always!!

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9 years ago

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8 years ago

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8 years ago

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11 years ago

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Hettie R.

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8 years ago

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8 years ago

Very nice and friendly easy and fast process. Deff coming back. Friendly staff. Very affordable prices

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8 years ago

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10 years ago

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Hettie R.

Thank you for taking the time to write this.

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9 years ago

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Hettie R.

I am so happy that you are comfortable and getting results!

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11 years ago

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Hettie R.

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8 years ago

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9 years ago

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Hettie R.

We feel the same about you!

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8 years ago

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9 years ago

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Ask the Community - Lighten Up Laser

Has anyone used a groupon offer here? Was it as advertised?

Hi, Vanessa! I know you were hoping to get an answer from someone that has been in before, but I thought I would let you know that we honor any discounted voucher exactly as its presented. We treat everyone the same, no matter how our services were… 

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Review Highlights - Lighten Up Laser

“Went here o a groupon had uploaded laser and microneedling Leigh Ann educated me on the dif lasers and effect of all.”

Mentioned in 7 reviews

Read more highlights

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Removery Tattoo Removal & Fading

Removery Tattoo Removal & Fading

4.3(7 reviews)
2.4 mi•Biltmore Area

I have been going through the tattoo removal process for almost 2 years and wasn't seeing a whole…read morelot of results with the place I had currently been going to, so upon a referral from a friend, I decided to check out Removery and I'm so glad I did! I booked my appointment online and was able to go in the following day, where I had a consultation and was able to purchase their unlimited package! This will ensure I get results without having to pay the per session price. Pam and Beth were amazing, and with just one session, I feel like we've made so much more progress!!

Removery purchased the tattoo removal shop I was going to (Delete Tattoo) and although I'm…read morerelatively satisfied with Removery's services, the overall experience is worse compared to Delete's offerings. Specifically, Removery doesn't offer the "extras" that I enjoyed at Delete - no numbing options (cream or injection), no ice packs to go home, no squishy stress balls to squeeze during treatment, no ability to call and talk to this location directly (all calls go to a national call center). I previously purchased a package of treatments with Delete so going elsewhere is not an option for me (a large sunk cost!), plus I'm not sure there's a better choice in town. While the nurses and staff at Removery have been kind and pleasant to deal with, the lack of "nice to have" additions has left me feeling glum about the whole buy out process. It's a bummer that none of the Delete staff decided to stay after the buy out - constantly dealing with new people is another negative for the customer. Getting a tattoo removed is a slow and PAINFUL experience and any extra comforts are so appreciated. I hope Removery decides to offer ice packs and numbing options again - these would really improve the sessions! I experienced several months of cancellations on behalf of Removery towards the end of last year and feel like that could have been handled more professionally. They cancelled my session via text with no explanation, requiring me to reach out and ask what's up. Apparently they didn't have any trained staff to perform the sessions. OK, that's understandable, but a courtesy call to explain and reschedule for a future date would have been appreciated. Then, my rescheduled appointment was cancelled again, leading to a large gap in my sessions and a delay in getting this dumb tattoo off my body.

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Removery Tattoo Removal & Fading
Removery Tattoo Removal & Fading
Removery Tattoo Removal & Fading

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Hello Laser - Preforming Laser hair removal services here in the valley since 2000, Longest family owned med spa in AZ. Book us today.

Hello Laser

4.5(26 reviews)
2.5 mi•Biltmore Area
•$$

I'm VERY much into the BEST customer service, best solutions. and best pricing...and I received all…read more3 plus the bonus of a beautiful and clean interior. So here I am letting you know that Erica (supervisor) was so kind, the receptionist was super adorable, and Dr. Kira was very professional, gentle, and informative. I felt very safe and comfortable receiving a brand new service (filler) and I am EXTREMELY happy with my results. I was scared because I've seen what I would deem as disaster-results on other people from OTHER medical professionals, but I chose Hello Laser based on the before and after photos, the phone conversation I had with Hayley (the Scottsdale supervisor...Phx is closer to me so I chose the Phx location), and the conservative approach! Just do it!! Hello Laser is amazing! All of them in every location!!!!

I used to recommend this business to people in the Arcadia area but I won't anymore. I had some…read morenot-so-great customer service from them in the past but let it go as I assume maybe the receptionist was just grumpy and having a day. But it was on more than one occasion. It seems like they're annoyed if you ask questions. Which is usually what people do when they are uneducated about what you're asking and get uncomfortable. I was asking the receptionist who the first tech was that I saw who moved and then came back. Instead of making it a smooth conversation by just looking at my past appts to see who my techs were, she said, "do you remember their name?" No I just know it was the first girl I saw." "Ok well you've seen 3". Ok so the first tech." It was just going back and forth like she wanted to make things difficult and to keep asking me questions guessing the name of the techs. So I asked her if she could read me the names of the techs so I'm not guessing. Why do people purposefully make things more difficult? I am a Fitzpatrick 4 and when I called to ask about the Fitzpatrick scale, the girl didn't know what a Fitzpatrick scale was. Not a good sign. I only decided to come to hello laser for the specific laser GentleMax-Pro and they are extremely close to where I live. So basically out of convenience I'll give them a go. It wasn't until I called about one of my last appts out of 6 to see how long I should be off hydroquinone before doing laser. She didn't know what that topical cream was, which is shocking as it's a BIG contraindication with laser. She said, "I'm sure 48hrs is good." I said, "oh wow, really? Only 48hrs? Are you able to ask to make sure? I don't agree with guessing when it comes to laser and people's skin." She abruptly repeated again, "48 hrs." So I decided to wait 2 weeks to be sure and then go in for my laser. Glad I did. The lack of education and care of their customers, is frightening. Be careful customers. Laser is not a device to play around with. Once something goes wrong it's nearly impossible to undo. With laser studios, you sign your life away so they can't and won't be held responsible if something goes wrong. Even if they guided you incorrectly. Those girls have way too much downtime and not having enough knowledge. Maybe they should be studying so they can learn proper contraindications with medications and devices before booking anymore appts. And stop arguing with customers. It's extremely unprofessional.

Photos
Hello Laser - Local to the Phoenix Area Vally, Dr. Marcuzzo and his wife Shelby opened Hello Laser in 2001

Local to the Phoenix Area Vally, Dr. Marcuzzo and his wife Shelby opened Hello Laser in 2001

Hello Laser - With almost 15 years of experience, Hello Laser is one of the most experienced CoolSculpting centers in Arizona.

With almost 15 years of experience, Hello Laser is one of the most experienced CoolSculpting centers in Arizona.

Hello Laser - Our staff all has 5+ years of experience at hello laser, clients trust our expertise since we believe in the delivering the best treatment.

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Our staff all has 5+ years of experience at hello laser, clients trust our expertise since we believe in the delivering the best treatment.

LaserAway

LaserAway

3.5(218 reviews)
4.1 mi
•$$$
19 years in business
Certified professionals

I do not know how they do it, but every person who works here is amazing!! Every time I go in for…read moremy appointment I'm greeted by the sweetest human beings and it makes me feel so at ease, which is important when you are paying money to put yourself through pain. The treatments work quickly and effectively and I could not be happier with the results so far!! But I have to specifically call out Jasmine Aubrey at this location because this angel saved me from a mental breakdown the other day!! I had lapsed on my 6-8 week period between appointments and was absolutely freaking out about it and she went so far above to find me some appointments at another location!! She literally saved me from absolutely losing it!! She is one of the nicest people and you can tell she genuinely loves what she does, and that's something I think the world needs more of. 10/10 service here - if you're thinking about laser hair removal or facial treatments/botox/cool sculpting etc, go with this place. It is the BEST!! Thank you LaserAway! I can't wait to be done with my treatments and glide through life like a slick little hairless porpoise

I purchased a lip and chin laser hair removal package and quickly noticed after a few appointments…read morethat I never seemed to see the same technician, it was always someone different. (At the conclusion of all the visits I am still having to shave so save your money). One of the visits the tech had me wipe the makeup off of my face myself. Previously all of the other techs would do it so this made me nervous... what if I didn't do it right or get it all and I wound up getting a burn?! The final straw was my last visit in January 2026. I showed up promptly for my appt and was taken to a treatment room to wait. After about 10 minutes the receptionist popped her head in to let me know the tech was running late but was finishing up and would be in soon. Finally at 30 minutes past my appt, with still no tech, I gathered my things and walked to the front desk. I told her I couldn't wait anymore and left. She apologized and I walked out. I honestly doubt the tech was even there in the building, I think it's more likely a coverage issue they were having. A couple hours later I received this text (photo), offering me a hydra facial. You guys couldn't even treat me for what I paid for, why the heck would I let you touch my skin? FYI, this franchise is also high pressure sales so be ready if you decide to waste your money going there.

Photos
LaserAway
LaserAway
LaserAway

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Lighten Up Laser - laser_hair_removal - Updated November 2026

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