I used to recommend this business to people in the Arcadia area but I won't anymore. I had some…read morenot-so-great customer service from them in the past but let it go as I assume maybe the receptionist was just grumpy and having a day. But it was on more than one occasion. It seems like they're annoyed if you ask questions. Which is usually what people do when they are uneducated about what you're asking and get uncomfortable. I was asking the receptionist who the first tech was that I saw who moved and then came back. Instead of making it a smooth conversation by just looking at my past appts to see who my techs were, she said, "do you remember their name?" No I just know it was the first girl I saw." "Ok well you've seen 3". Ok so the first tech." It was just going back and forth like she wanted to make things difficult and to keep asking me questions guessing the name of the techs. So I asked her if she could read me the names of the techs so I'm not guessing. Why do people purposefully make things more difficult? I am a Fitzpatrick 4 and when I called to ask about the Fitzpatrick scale, the girl didn't know what a Fitzpatrick scale was. Not a good sign. I only decided to come to hello laser for the specific laser GentleMax-Pro and they are extremely close to where I live. So basically out of convenience I'll give them a go. It wasn't until I called about one of my last appts out of 6 to see how long I should be off hydroquinone before doing laser. She didn't know what that topical cream was, which is shocking as it's a BIG contraindication with laser. She said, "I'm sure 48hrs is good." I said, "oh wow, really? Only 48hrs? Are you able to ask to make sure? I don't agree with guessing when it comes to laser and people's skin." She abruptly repeated again, "48 hrs." So I decided to wait 2 weeks to be sure and then go in for my laser. Glad I did. The lack of education and care of their customers, is frightening. Be careful customers. Laser is not a device to play around with. Once something goes wrong it's nearly impossible to undo. With laser studios, you sign your life away so they can't and won't be held responsible if something goes wrong. Even if they guided you incorrectly. Those girls have way too much downtime and not having enough knowledge. Maybe they should be studying so they can learn proper contraindications with medications and devices before booking anymore appts. And stop arguing with customers. It's extremely unprofessional.

I'm VERY much into the BEST customer service, best solutions. and best pricing...and I received all…read more3 plus the bonus of a beautiful and clean interior. So here I am letting you know that Erica (supervisor) was so kind, the receptionist was super adorable, and Dr. Kira was very professional, gentle, and informative. I felt very safe and comfortable receiving a brand new service (filler) and I am EXTREMELY happy with my results. I was scared because I've seen what I would deem as disaster-results on other people from OTHER medical professionals, but I chose Hello Laser based on the before and after photos, the phone conversation I had with Hayley (the Scottsdale supervisor...Phx is closer to me so I chose the Phx location), and the conservative approach! Just do it!! Hello Laser is amazing! All of them in every location!!!!

I saw Tanya for the first time yesterday and I am so impressed! First off she came in special to…read morefit me in on my birthday which was so sweet. I wanted lip filler but was so scared because I had migration in the past. She decided to use a different filler than I had in the past and I added DAO tox and a lip flip to achieve exactly what I wanted. My lips are so perfect I'm so obsessed, she truly is the best!! This picture is immediately after and I knew I made the right choice.

The staff were super friendly and welcoming. I am not happy with the results though. I spent…read more$513.00 on Botox for my forehead for it to look similar to what it did before. I'm disappointed. They schedule a follow up phone appointment to discuss results but they never followed up. They market that their first 10 units are free but it still came out to more than I've ever paid for Botox.

Arcadia Wellness is fantastic. Sarah, the owner, is incredibly thorough and truly takes the time to…read moreunderstand what you need. You never feel rushed, and it's clear she genuinely cares about her clients and the quality of care she provides. The space itself is beautiful, calm, and exceptionally clean, which makes the whole experience even better. It's the kind of place where you immediately feel comfortable the moment you walk in. If you're looking for thoughtful, professional care in a welcoming environment, I highly recommend Arcadia Wellness. Sarah has created something really special here.

Sarah has helped me with my weight loss journey. She is knowledgeable, accessible, and…read moreprofessional. I was actually referred to her by a friend who had a great experience also

I absolutely love Sarah. She is honest and upfront about your needs. I trust her advice and she…read morekeeps it real. Never too much, but what I also love is that Sarah really cares and follows up with you. During your treatment, she's educating you and taking the time to explain everything. She doesn't try to oversell treatments or products. She actually made me a video tutorial with some skin care, ensuring that I use it properly and correct amounts, so not to waste product. Sarah is the best!!

First time visiting Royal and all I can say is WOW! Debb treated me like ROYALity. I had some Botox…read moreand will come back for more treatments. Beautiful office and so inviting and peaceful. A+++

All of the staff was very kind and knowledgeable, but the most important thing to me was hearing…read moreand seeing what the facials actually did for one of the staff members, you can see that they actually back their facials and that they work.

First-time client here--I've never had a laser facial before and decided to try it since they were…read morerunning a $50 promotion. I even called the day before to confirm because my confirmation email said it would be a 15-minute laser facial, and I wanted to make sure it was a full treatment. I was reassured at the time. I drove 35 minutes to get there, only for the "full laser facial" to last about 2 minutes. It was honestly shocking and very disappointing. The entire time, both people I interacted with were focused on trying to sell me their monthly package rather than actually providing a quality service or explaining anything. I left feeling confused, like what did I just pay for? It did not feel like a legitimate experience. I did leave a $10 tip, but only because the person who performed the service was pregnant and I felt bad--not because the service itself warranted it. Overall, I wouldn't recommend this place. Save your time and money. Better off buying face cream.

Came in for micro needling and now have gridlines on my forehead and scars on the sides of my face…read more I've been receiving micro needling treatments from Stockton for a year now and have never had an issue. I came into Phoenix skin because I was hoping for a better price but for the quality of work it matched. I saw Katerina and although very sweet I think she needs re training on how to do micro needling. Her passes are all over and she dug the needle into my smile lines and forehead. She also was touching her gloved hand to my headscarf while also using that same gloved hand to apply the PRP.

I called to make an appointment for laser tattoo removal around 4pm yesterday. I had 4 previous…read moretreatments by them but I haven't been consistent with going the past couple of years. It's pricey and it hurts. Anyway, I was quoted a price by the gal (Anna) that made the appointment. I understand that prices for things have gone up, I was ok with that and provided my card for the deposit. I asked what the best numbing cream was that I could buy to numb myself up before the appointment, she said that the laser tech would call me. This morning Katarina the laser technician called, she said that it was going to be over $300 MORE than what I was told the afternoon before. I was shocked, I asked about the multiple tattoo discount, she said she wasn't sure and she put me on hold for over 5 minutes. I hung up and decided to call back and just cancel. Anna answered the phone and I asked her about the massive difference in cost- she claimed that she didn't recall speaking with me the afternoon prior- Yeah, right. Selective amnesia. So, by this point I just told her to cancel my appointment. She needs to have her head checked. Katarina called back and gave me another quote with the "discount", still well over $200 what I was quoted the afternoon before. They were not apologetic at all. Poor customer service. I'll be going elsewhere.

From the front staff, to the nurse, to the owner and lash tech- incredible experience! Thank you!…read more Went for ultra XC & hybrid lashes.

Scheduled a 60 min deep tissue. Pre-session I asked for a focus on the posterior side of the body…read moreonly, SPECIFICALLY the legs/hips. My deep tissue massage was mainly rocking and stretching techniques. Then I was recommended yoga and an epsom salt bath to enhance my experience... However my mom loved her session experience. Company offers a variety of services, it's a one stop shop. Read reviews of who you book with before you decide who your therapist is.

I was referred to Bella Beauty Bar by my surgeon for post-op lymphatic drainage massage after lipo,…read moreand it was worth every penny. From the very first session, I could tell I was in great hands. She is incredibly knowledgeable, attentive, and truly cares about her clients' healing and results. I saw a significant improvement in my swelling and overall recovery much faster than I expected. Beyond her skill, she's also just a genuinely kind and good person, which makes the whole experience even better. Post-op care can feel vulnerable, and she creates such a comfortable, supportive environment. I can't recommend her enough if you're looking for someone you can trust with your recovery.

Bella is the absolute best! I have been going to her for over 2 years now for different treatments…read moreand with each visit, I leave loving my results. Bella is such a beautiful person inside and out. She's very encouraging and she motivates you to be the best version of yourself. I'm so happy to have found Bella Beauty Bar and Spa!

Removery purchased the tattoo removal shop I was going to (Delete Tattoo) and although I'm…read morerelatively satisfied with Removery's services, the overall experience is worse compared to Delete's offerings. Specifically, Removery doesn't offer the "extras" that I enjoyed at Delete - no numbing options (cream or injection), no ice packs to go home, no squishy stress balls to squeeze during treatment, no ability to call and talk to this location directly (all calls go to a national call center). I previously purchased a package of treatments with Delete so going elsewhere is not an option for me (a large sunk cost!), plus I'm not sure there's a better choice in town. While the nurses and staff at Removery have been kind and pleasant to deal with, the lack of "nice to have" additions has left me feeling glum about the whole buy out process. It's a bummer that none of the Delete staff decided to stay after the buy out - constantly dealing with new people is another negative for the customer. Getting a tattoo removed is a slow and PAINFUL experience and any extra comforts are so appreciated. I hope Removery decides to offer ice packs and numbing options again - these would really improve the sessions! I experienced several months of cancellations on behalf of Removery towards the end of last year and feel like that could have been handled more professionally. They cancelled my session via text with no explanation, requiring me to reach out and ask what's up. Apparently they didn't have any trained staff to perform the sessions. OK, that's understandable, but a courtesy call to explain and reschedule for a future date would have been appreciated. Then, my rescheduled appointment was cancelled again, leading to a large gap in my sessions and a delay in getting this dumb tattoo off my body.

Beyond impressed & happy I found a place to get rid of my tattoos!!…read more Establishment 10/10 Employees 10/10 Pain level 4/10 some tattoos I didn't even feel anything from them icing it first, but my arm sleeve was a different story, but it's so quick that I was able to stand through the pain* spicy pain* but definitely manageable. Everything has been perfect!! soon as I registered online for an appointment, I was immediately messaged the next day and was quickly added to the books for my first appointment. At your first appointment they will take pictures and measure all your unwanted tattoos. Hopefully you're not like me and have over 10 They also was able to give me a quote and start my first payment and get me started all in the same day which was totally awesome. The manager Joel happened to be there & this guy was totally awesome he made sure to go over all the details and pricing and reassuring with everything. His accent is totally awesome as well so if you get the chance to meet him you're never gonna forget him. The ladies that work there Barbra /Alex are the sweetest ever !! I love finding an establishment where the employees actually love their job! Alex removed my tattoos & even gets hers removed there as well so that was reassuring to know that the system works! after my first day I could see a tiny bit of a difference, and I'm only at my first session. Next week is my second session and I will be recording some videos for my TikTok. Feel free to follow me to check out my progress. Freckledfacemeek.