Check the address. They have moved. I would recommend this…read moreplace for tattoo removal. Get a consultation everything is completely explained to you in detail Staff was nice and I would definitely go back

I have been so happy with the progression of my laser hair removal! I've done underarms, lip,…read moreBrazilian, and legs and have had amazing results in all areas. Tatiana is such a pro, very sweet & easy to talk to, and takes the time to make sure I'm comfortable. She goes above & beyond with providing me all the info I need regarding pre & post treatment. Love this place!

Great Doc with Darling, brilliant daughter. Fabulous!! Recommend! Got fillers, Botox, and vag…read morerejuvenation! 5 star!!

Signature lip flip-was an awesome service! I loved Michelle and highly recommend her for your…read moreservice.

I'm VERY much into the BEST customer service, best solutions. and best pricing...and I received all…read more3 plus the bonus of a beautiful and clean interior. So here I am letting you know that Erica (supervisor) was so kind, the receptionist was super adorable, and Dr. Kira was very professional, gentle, and informative. I felt very safe and comfortable receiving a brand new service (filler) and I am EXTREMELY happy with my results. I was scared because I've seen what I would deem as disaster-results on other people from OTHER medical professionals, but I chose Hello Laser based on the before and after photos, the phone conversation I had with Hayley (the Scottsdale supervisor...Phx is closer to me so I chose the Phx location), and the conservative approach! Just do it!! Hello Laser is amazing! All of them in every location!!!!

I used to recommend this business to people in the Arcadia area but I won't anymore. I had some…read morenot-so-great customer service from them in the past but let it go as I assume maybe the receptionist was just grumpy and having a day. But it was on more than one occasion. It seems like they're annoyed if you ask questions. Which is usually what people do when they are uneducated about what you're asking and get uncomfortable. I was asking the receptionist who the first tech was that I saw who moved and then came back. Instead of making it a smooth conversation by just looking at my past appts to see who my techs were, she said, "do you remember their name?" No I just know it was the first girl I saw." "Ok well you've seen 3". Ok so the first tech." It was just going back and forth like she wanted to make things difficult and to keep asking me questions guessing the name of the techs. So I asked her if she could read me the names of the techs so I'm not guessing. Why do people purposefully make things more difficult? I am a Fitzpatrick 4 and when I called to ask about the Fitzpatrick scale, the girl didn't know what a Fitzpatrick scale was. Not a good sign. I only decided to come to hello laser for the specific laser GentleMax-Pro and they are extremely close to where I live. So basically out of convenience I'll give them a go. It wasn't until I called about one of my last appts out of 6 to see how long I should be off hydroquinone before doing laser. She didn't know what that topical cream was, which is shocking as it's a BIG contraindication with laser. She said, "I'm sure 48hrs is good." I said, "oh wow, really? Only 48hrs? Are you able to ask to make sure? I don't agree with guessing when it comes to laser and people's skin." She abruptly repeated again, "48 hrs." So I decided to wait 2 weeks to be sure and then go in for my laser. Glad I did. The lack of education and care of their customers, is frightening. Be careful customers. Laser is not a device to play around with. Once something goes wrong it's nearly impossible to undo. With laser studios, you sign your life away so they can't and won't be held responsible if something goes wrong. Even if they guided you incorrectly. Those girls have way too much downtime and not having enough knowledge. Maybe they should be studying so they can learn proper contraindications with medications and devices before booking anymore appts. And stop arguing with customers. It's extremely unprofessional.

Highly recommend Arcadia Wellness! I am always greeted with a smile and made to feel welcome from…read morethe moment I walk in. I always see Chesney, and she's amazing--professional, knowledgeable, and always up for the challenge. I also appreciate that they never try to upsell me or pressure me into additional services. The care and customer service are consistently excellent. I highly recommend Arcadia Wellness to anyone looking for a great experience!

Arcadia Wellness is fantastic. Sarah, the owner, is incredibly thorough and truly takes the time to…read moreunderstand what you need. You never feel rushed, and it's clear she genuinely cares about her clients and the quality of care she provides. The space itself is beautiful, calm, and exceptionally clean, which makes the whole experience even better. It's the kind of place where you immediately feel comfortable the moment you walk in. If you're looking for thoughtful, professional care in a welcoming environment, I highly recommend Arcadia Wellness. Sarah has created something really special here.

Leanna is phenomenal!! She is extremely knowledgeable, professional, and friendly as all get-up…read more From the moment I walked in, she made me feel comfortable and confident in her expertise. She took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and easy. You can truly tell she knows exactly what she's doing and genuinely cares about her clients. 5 million stars, HIGHLY RECOMMEND

Leanna injected some Juvaderm and Botox into my face last week. I found her to be very…read moreknowledgeable about all the products and was very patient in answering all my questions. She took a lot of time with me and was very caring and compassionate. I am very happy with the result and will go back for a follow up to see if any addition "tweaking" is necessary. I highly recommend her to anyone in need of her services.

The staff were super friendly and welcoming. I am not happy with the results though. I spent…read more$513.00 on Botox for my forehead for it to look similar to what it did before. I'm disappointed. They schedule a follow up phone appointment to discuss results but they never followed up. They market that their first 10 units are free but it still came out to more than I've ever paid for Botox.

I saw Tanya for the first time yesterday and I am so impressed! First off she came in special to…read morefit me in on my birthday which was so sweet. I wanted lip filler but was so scared because I had migration in the past. She decided to use a different filler than I had in the past and I added DAO tox and a lip flip to achieve exactly what I wanted. My lips are so perfect I'm so obsessed, she truly is the best!! This picture is immediately after and I knew I made the right choice.

Completed the hydrogen facial and it left my skin glowing! Definitely recommend. Very…read moreaccommodating, professional and clean. Not to mention the prices are reasonable and fair! Purchased a micro needling package- we shall see how it goes! I truly don't know why they have such terrible reviews- doesn't make sense honestly.

I came in at 11:26 for a 11:55 appt for Microneedling. They said I was "late" as I should be there…read more30 minutes early. I was confused but said ok. She said I would have less time to numb. I then sat for almost 20 minutes in the lobby before taken back to get numbed. It was 11:43 as I was looking at the time on my phone. She then comes in at 11:52 and tells me I have to do the procedure now because she can't numb me any longer because I was late. I then told her I sat in the lobby for almost 20 minutes and she then went back to saying I was late and that my appt. was at 11:50. I then showed her my phone that showed a appt time from them stating that my appt was at 11:55. She then says "oh well my appt time is showing 11:50 and I have someone coming in so you can either do it now or not." -something along those lines. She had an attitude, was unprofessional and didn't seem to really care whatsoever. I told her no and left with a numbed face and a bad taste in my mouth. I read other reviews on here that were similar to my experience but tried it out anyway. I've never had an experience like this at any place and I have been getting Microneedling done for 10 years. Her name was Danielle. This place is awful. They also are not accredited by the BBB from what was shown online.

I do not know how they do it, but every person who works here is amazing!! Every time I go in for…read moremy appointment I'm greeted by the sweetest human beings and it makes me feel so at ease, which is important when you are paying money to put yourself through pain. The treatments work quickly and effectively and I could not be happier with the results so far!! But I have to specifically call out Jasmine Aubrey at this location because this angel saved me from a mental breakdown the other day!! I had lapsed on my 6-8 week period between appointments and was absolutely freaking out about it and she went so far above to find me some appointments at another location!! She literally saved me from absolutely losing it!! She is one of the nicest people and you can tell she genuinely loves what she does, and that's something I think the world needs more of. 10/10 service here - if you're thinking about laser hair removal or facial treatments/botox/cool sculpting etc, go with this place. It is the BEST!! Thank you LaserAway! I can't wait to be done with my treatments and glide through life like a slick little hairless porpoise

LaserAway Arcadia taught me something I wish I had learned sooner. A clinic can look sleek, sound…read moreconfident, and still offer shockingly little beneath the surface. Clear & Brilliant: My experience began with six Clear & Brilliant sessions. During the initial video consult, I was given bold, unwavering promises about reducing a raised scar on my face. The certainty was impressive, almost theatrical. Six sessions and $1,800 later, the scar looks more noticeable than before. When I brought this up, the story shifted instantly. Suddenly, Michdlle told mr something completely different, as if the original promises had never been spoken. A dermatologist later confirmed what LaserAway never mentioned: some chains simply don't have the equipment to treat certain scars, but they'll still sell you the package anyway. That realization was the first crack in the façade. Filler: Then came the filler. I received cheek filler in October 2025. A few months later, I developed a soft, fluid‑like pocket in the exact area where the filler was injected. When I called, I wasn't met with concern. I was met with contradiction, deflection, and a tone that suggested my questions were an inconvenience. At my follow‑up appointment, the clinical trainer took photos and briefly "consulted her team." Within minutes, she returned with a conclusion that felt pre‑written long before I walked in: not filler‑related. No explanation. No curiosity. No genuine attempt to understand what was happening. Just a quick dismissal and a recommendation to see my primary care provider. The entire interaction felt like watching a performance where the lines were memorized, the expressions rehearsed, and the outcome predetermined. It was impossible to ignore the disconnect between the polished image they project and the lack of accountability behind it. I explained that I had never experienced anything like this before and that the swelling appeared exactly where the filler was placed. My concerns were brushed aside with the kind of practiced detachment that only comes from repeating the same script to too many dissatisfied customers. LaserAway Arcadia offered me contradictions, dismissals, and a complete absence of responsibility. I walked in expecting expertise. I walked out realizing I had been treated like a transaction, not a patient. If you're considering this location, let my experience be the warning I never received. Some places shine brightly on the surface, but the moment you need honesty or support, the lights go out. Stay away!

This was my first visit to the Arcadia location and it was just as pleasant and lovely as my other…read morevisits to the Desert Ridge location! The front desk staff were extremely inviting and offered me a beverage while I waited. My injector, Jamie B., is amazing! She listens to all of my concerns and gives me plenty of treatment options. Plus, she is mindful of cost. It's super comforting to know that she's not only looking out for my face, but my wallet, too! 10/10 recommend!

I get laser hair reduction with Allison, and she has been so great! She always makes sure I'm…read morecomfortable and answers any questions I might have. They have this cool machine too that blows cold air while she does the treatment and it makes it basically painless!! The whole office is absolutely gorgeous, and the girls at the front are always so kind and fun to be around. I look forward to getting a tea at AJs next door, and going to my appointments. I can't wait to try more services!

Came in for micro needling and now have gridlines on my forehead and scars on the sides of my face…read more I've been receiving micro needling treatments from Stockton for a year now and have never had an issue. I came into Phoenix skin because I was hoping for a better price but for the quality of work it matched. I saw Katerina and although very sweet I think she needs re training on how to do micro needling. Her passes are all over and she dug the needle into my smile lines and forehead. She also was touching her gloved hand to my headscarf while also using that same gloved hand to apply the PRP.

I called to make an appointment for laser tattoo removal around 4pm yesterday. I had 4 previous…read moretreatments by them but I haven't been consistent with going the past couple of years. It's pricey and it hurts. Anyway, I was quoted a price by the gal (Anna) that made the appointment. I understand that prices for things have gone up, I was ok with that and provided my card for the deposit. I asked what the best numbing cream was that I could buy to numb myself up before the appointment, she said that the laser tech would call me. This morning Katarina the laser technician called, she said that it was going to be over $300 MORE than what I was told the afternoon before. I was shocked, I asked about the multiple tattoo discount, she said she wasn't sure and she put me on hold for over 5 minutes. I hung up and decided to call back and just cancel. Anna answered the phone and I asked her about the massive difference in cost- she claimed that she didn't recall speaking with me the afternoon prior- Yeah, right. Selective amnesia. So, by this point I just told her to cancel my appointment. She needs to have her head checked. Katarina called back and gave me another quote with the "discount", still well over $200 what I was quoted the afternoon before. They were not apologetic at all. Poor customer service. I'll be going elsewhere.