Wonderful customer service, lovely and relaxing ambiance along with super knowledgeable massage therapist

I received a SpaFinder gift card, and found Sonoran Serenity Spa as a place that accepts the card. Be wary of purchasing this card for folks. It seems like it has many caveats from places that accept it. You can only use it for full-peice services, and you can't book a package of services or seasonal specials. The shop was comfortable and very hippie inside. A bit too many chotchkies for sale inside, but retail is necessary , I realize. The music was a little too crazy and loud for me. Everyone was very nice, and though you can purchase a membership, I loved that it was very low pressure. It actually seems like a good deal that your services can be rolled forward, and can be combined for a larger service. I'm just not a subscription person. I booked an hour massage and a facial. The facial was very thorough and relaxing. The massage was also great, but ended really quickly. When I got dressed and walked to the desk, the gal apologized, as she didn't realize that I had booked an hour. She said I could go back in and get another 30 minutes, but I was already put back together. No thanks. As I checked out, I was also given a cute little facial gift bag, with a nice smelling cleanser, toner and moisturizer. Nice touch. I had a decent service. I'm on the fence about this place. Give it a try though. Better than any local chain. read more

Sonoran Serenity Spa - Reception and waiting - Skin Care Near Me - Tempe, Arizona

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Great massage, very knowledgeable and did an excellent job working out intense knots.

The customer service, vibe and staff made my experience relaxing, inviting and amazing. I have been coming here year after year due to the amazing staff. read more

Hands down one of the best facials I have had. I live in LA and I loved it so much that I'm already thinking of how my husband and I can plan quarterly visits so I can get another facial with Klera. She took her time, she explained every step in detail so I knew what to expect and my face looked amazing when I left. The spa was clean, peaceful and everyone was very friendly. read more

I love how intimate the center is. I feel very comfortable there and I feel like everyone is very personable. I've been seeing Lauren for my appointments and I think she is wonderful! I would go every day if I could. read more

An excellent experience! I thoroughly enjoyed my facial/massage combo given by Holly and Kiera on June 14, 2023. Deep tissue massage is offered by only a few but I found a powerhouse within Holly, a petite lady! She asked about my concerns, listened well and paid special attention to my inner shoulder issues. Holly didn't just ask once or twice but checked with me throughout the hour, if I needed more or less pressure throughout the treatment. Out of my last seven deep tissue massages at other spas, Holly provided the best one!! Kiera, one of the owners provided a glowing signature facial. She explained what steps she was planning to do and offered different products I could select from. A dimmed light room and tranquil music added to the enjoyment of my facial. I appreciate the customized and caring treatment I received this day! I look forward to returning! read more

Sonoran Serenity Spa - Skin Care Near Me - Tempe, Arizona

Came to Sonoran Serenity Spa for a couples massage + mini facial with my wife. Sarah was my LMT/LE. She was very professional and knowledgeable. Before beginning she asked about level of pressure, any problem areas, and parts to avoid (my feet are TICKLISH). The massage was AMAZING! It was so relaxing that I almost fell asleep and started Sonoran :D The mini facial was GREAT! It started with steam and a hot towel, some liquids were massaged onto my face/neck, ended with a mask and scalp massage. When she finished I looked 18 again! Jk Asian don't raisin. Definitely check this place out (ask for Sarah) if you're looking to get pampered! read more

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I've been a regular client here for a few years now and it's always a great experience. Services are very reasonably priced and I love the monthly specials. If you are looking for a boutique spa experience in Tempe, this is the place! read more

I've been coming to Sonoran Serenity Spa for over 4 years and they never disappoint. A wonderful small business that truly values their clients. You always get your full 60 minutes with no skimping on time. All of the massage therapists are very talented, they know anatomy, and they know how to get you out of pain. Every session leaves me completely blissed out. Highly recommend if you're looking for consistent, quality care and a place that feels like a retreat every single visit. read more

My husband and I did back to back 90 minute massages here and we left feeling fantastic. I just wish that the 90 minutes didn't go buy so fast! We are in the Phoenix area at least once per year, and I plan on coming back next time I am in the area. read more

This post is long overdue. My service was back in July for a couples massage and facial. I'll start with the good. The front desk girl was awesome. Super friendly and nice. Great experience with her. The masseuse? Completely different story. I'm shocked to see the amazing reviews and picked this place due to that. The service started with the massage and I specifically chose the more expensive option bc I really wanted the head massage. SHE SPOKE THE ENTIRETY OF THE MASSAGE. I have never in my life had a massage like this. Now I recognize I should've told her I wanted silence but is that something that needs to be said??? I need to advocate for myself better but good god. Also didn't get the head massage. She did a foot massage instead. Why? I have no clue. On to the facial. I asked her to do extractions if she saw fit but I would assume that as a specialist, you know which pimples should be touched or left alone. I also need to mention that I have a deeper complexion that scars VERY easily. Also something I would expect my experienced specialist to know if you've worked with different skin tones. I told her we had dinner plans and she hacked at my face in places I didn't even know I needed extractions to the point that I now have permanent hyperpigmentation scars. My service was in July and it's now October and the scars are still there. Never had any scars on my left cheek but I do now. She legit made my skin worse. I didn't know that was possible. I even told her my wedding was coming up and they never faded. I can't believe I paid a full tip for such an awful service. Our bill was a whopping $500 with a $100 tip. I will never come back. I can't remember my specialists name other than personal facts about herself that she mentioned. She had great reviews here but I'm flabbergasted as to how I had a completely different experience than others. read more

One of the best massages I've had. Highly recommend deep tissue massage. Adding the CBD is a must for the perfect relaxation. Kat was phenomenal , five stars. read more

As always, such a therapeutic and healing relaxation massage. I always come away feeling so much better. Thank you, Kiera!

Just extremely welcoming and an absolutely great experience. Both my wife and I woke up feeling amazing this morning! HIGHLY RECOMMENDCHECKING THEM OUT!! read more

Today my mom treated me to a spa day. As always, Sonoran Serenity exceeded expectations. I had a facial and massage with Davina. Wow!!! Davina was a true master at her craft. She took the time to learn about my areas of pain and concern. She customized my treatments based on my needs. I can't wait to return! Love giving business to a local establishment. read more

I have visited Sonoran Serenity Spa several times over the last few years. Their consistency and quality of massage is superior to those you receive at fancy resorts and spas. Don't let the location or area fool you! Kiera and her team have created a holistic and calming atmosphere. Make sure you're honest about what you're looking for out of the appointment, your likes/dislikes, and preferences. They listen well, adjust as needed and really take their time. Support small business! read more

I booked with Sonoran Serenity based off Yelp reviews, it was one of the highest recommended. I booked an hour massage and a 30 min Reiki session. Everything was wonderful! It was clear to see why Sonoran Serenity had such high reviews. I highly recommend this place and will be a returning customer. read more

I had booked my girlfriend a massage for 90 minutes as a birthday gift as she's been wanting to visit your center for a while now and was extremely excited. Unfortunately, it was cut short due to the masseuse not feeling well and was not as enjoyable as her previous experiences. While I understand that we can't perform to the best of our abilities while being under the weather, I feel that it would've been more professional to politely ask to reschedule so the client gets the best and full experience. Absolutely nothing against the masseuse as I was informed that she was extremely polite and tried her best to muscle through the service before tapping out, but more of tip for future reference considering the type of service/price. read more

Best treatments ever! Very clean and nice... excellent staff.... Would highly recommend.

Came across this spa for my husband's birthday and glad it didn't disappoint. Called in to make an appointment for a couples massage and facial. Filled out some forms online-most of the questions asked about yourself, skin care, last massage, etc. Upon arrival, we checked in and were brought back to the room where we enjoyed some warmed massage tables-a first we've experienced, however I had to turn my side off because I get hot easily. The massage was great! She was able to focus on my targeted areas and overall body. I fell asleep during the head massage. After an hour, we were sent to different rooms to finish up our facials. I enjoyed that the most. Depending on your facial needs, I noticed they took into consideration because my husband and I got somewhat different spa treatments which was nice. I got a cold serum face gel with an addition of what felt like ice balls around my face. The cooling affect helped with my rosacea. After the massage and facial, I felt so relaxed. I'd definitely recommend! read more

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The level of care I received was beyond a 10 I really appreciated everyone taking the time to teach me about all the services and go above and beyond. I felt safe to begin my healing journey here. read more

Sonoran Serenity is a true gem in Tempe for anyone who wants more than just a massage, their packages and membership perks elevate the experience. I recently used my monthly membership credit for a 60-minute Relaxation Massage, then added on a deep-tissue upgrade and the salt-stone upgrade for a little extra. The therapist took time to check in on pressure and comfort; the room, ambiance, and overall flow felt luxurious and calming. I also appreciated how I could combine services (massage + facial) for better value. If you're looking for approachable pampering with real attention to detail, this is the place to go. read more

I had the best massage of my life here and I keep going back. It doesn't even compare to the "big box" massage places like massage envy. This is a boutique massage experience and they've thought of every detail. A few favorite parts - -I always see Davina. She is incredibly intuitive and always listens to my asks/wants. I also like that she just lets me rest during the massage with little conversation during. -the massage bed was heated and felt like being wrapped up in the warmest, most comforting blanket. -she has a light on the ceiling that makes you feel like you're laying under the stars. -the front desk staff is kind and never pushy with packages or purchases. read more

Sonoran Serenity Spa - Skin Care Near Me - Tempe, Arizona

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I took my boyfriend to Sonorian Serenity Spa for a surprise birthday massage and to treat myself to a massage, too. Sarah and Kat did an outstanding job with our CBD Aromatherapy Massage and Scalp Treatment, and along with Bree, made us feel very welcomed! We will be back! read more

I had such a good experience. The massage therapist Jennifer was amazing. Very polite, very professional and very thorough. I got the package of the Swedish massage with the facial. It was truly worth every dollar. I wanted to treat myself for my birthday and I'm so glad that I did! She took her time and made me feel sooo relaxed and so comfortable. She's been doing this for many years so she's well trained and knowledgeable. I'm so glad I came here. I went off the previous reviews and this spa was worth the trip to Tempe. I will absolutely come back here in a couple of months. Also they gave me some birthday samples! read more

Sonoran Serenity Spa - Birthday Samples! - Skin Care Near Me - Tempe, Arizona

Did the relaxation 60 minute massage with Holly and she was absolutely amazing and so kind. I left feeling relaxed and rejuvenated. She also took the time to ask me of my preferences and concerns, on top of providing a fantastic 60 minute massage. I will be back! read more

The Massage by The Therapist was GREAT, Wifey REALLY LIKED IT and I plan to use the service for a couple massage! It cost $135 for an hour but Wifey thought it was well worth it!! read more

My call to the receptionist was great. She gave me a lot of options, asked good questions, and was able to quickly and confidently make suggestions I was ultimately set happy with. My masseuse was awesome. He made me feel very comfortable. He explained everything really well upfront and during the massage, so I would know what to expect and I was actually able to just fully relax. He was friendly but not unnecessarily chatty. I was having limited mobility in my neck but felt much better and had nearly full mobility when I left. He worked heavily on problem areas and inquired multiple times about pressure and comfortability level. When I was leaving I had to wait on an Uber and I didn't feel rushed out at all even though after I left I realized they were actually closed. All around it could not have been better. read more

I am a bit of a spa snob and have been to many different types of spas from 5 star resorts, to boutique to club spas. Davina is one of the owners and was my therapist for both my massage and my facial. She was so sweet and extremely knowledgeable about product and technique. I was so comfortable and impressed with her. I have to say, after my treatments, this was the best experience I've ever had! Davina really listened to what I was looking for and truly read my muscle and skin needs. I rarely Yelp...but this experience warranted extra time and thought. I'll definitely be back to see what new treatments I can try! Thank you Sonoran Serenity Spa for the best facial & massage ever! read more

Serenity Spa is amazing. The aesthetician/therapist who did my massage and facial is wonderful! I felt (and looked) so much better after my session. Best massage I've ever had! The atmosphere is very nice and relaxing and the people are super friendly and welcoming. read more

I have been seeing Kat for several months now for Amazing massage and facials she is Wonderful! My skin is looking fabulous and my visits to Sonoran Serenity Spa are becoming increasingly cherished, much needed 'Me Time' I love the membership program and discounts on product, Le Mieux is my new FAV! Thanks to Dear Kat and everyone read more

Sonoran Serenity Spa - Skin Care Near Me - Tempe, Arizona

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I had a fabulous experience with my Reiki session! I felt heard, honored and in good hands with the vast knowledge and passion for guiding and clearing that Kiera provided. read more

It wasn't pain. As mentioned, the massage was too rough even though the description said it was relaxing. I don't think she has to communicate that a "relaxing" massage shouldn't be rough. I think the therapists should know that. Also, she didn't feel the need to communicate that she was rushed because the therapist said "take your time" but I guess 5 minutes was too much time because the therapist walked back in. She felt intimidated to speak because nobody would even try to communicate with her (she understands English, she just doesn't speak it fluently). That sit down to talk about needs would have been helpful. I think if she felt welcomed and was treated with kindness, she would have been comfortable expressing. Kindness can be felt even with a language barrier. read more

I had the same experience as Tee a few months ago. Massage with Holly was one of the worst I've ever had. I responded to their internal review request and since it went ignored, I'm going public because i don't want anyone else wasting their money. I took the time to fill out their very lengthy questionnaire and release form and she thanked me for spelling out my needs but she didn't even touch my trouble spots! We agreed on all upper body. She didn't touch my back, did some neck and a little deltoid work but said deeper tissue would cost me. (Never had that before.) spent too much time on my arms. I was face down in the cradle for a full hour when I already said I have facial tightness (and TMJ), and wanted that worked on. She never touched it and my face was made more uncomfortable. It was a frustrating experience, especially when I paid for a full hour plus cranial sacral therapy, and felt achy afterward - not relaxed at all. So glad I had a $100 credit but still not worth $70. read more

Best massage I've ever had. Entire staff was friendly and accommodating! Feel like a new person! Sara (think that was her name) was absolutely the best!!! Thank you! read more

Sonoran Serenity Spa - The three of us enjoyed our massages with you all! Thank you! - Skin Care Near Me - Tempe, Arizona

The staff is wonderful, and my massage therapist was phenomenal. I've always had an amazing experience here, no matter who I see or what I go in for. read more

Booked a massage and reiki for my friend and I while I was visiting. It was amazing and I'm definitely going to be booking at this spa when I come to Arizona again. read more

Always friendly staff when you first walk in, and Kat provides such amazing treatment.

Great customer service! Tony at the front is so kind and helpful. Highly recommend, I'll be back!