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Phoenix, AZ

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SkinFIT Aesthetics

5.0 (45 reviews)
ModerateSkin Care, Waxing
Open • 10:00 am - 7:00 pm

By appointment only

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6 years ago

Always professional, positive and up to date on what my skin needs! My skin gets the most compliments after a facial with Jena!

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Ask the Community - SkinFIT Aesthetics

Review Highlights - SkinFIT Aesthetics

“Jena is in high demand, so you must be diligent about booking your appointments a few months in advance!”

Mentioned in 27 reviews

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Waxing The City

Waxing The City

4.8(168 reviews)
6.2 mi
•$$

I have been coming here for 5 years now. Jennifer has always been amazing, not just at her job but…read moreas a person. She takes the time to review the process and makes it as painless as possible. I get regular Brazilian, under arm and eyebrow waxes. Even when I have had to stop coming and start the wax process over, Jennifer was still willing to take the time needed to make me feel comfortable.She always takes the time to check in and make sure she is waxing the way I'd like to be waxed. Jennifer takes the time to get to know her clients as a person and not just a paycheck. She is always happy and caring. I've been to other studios big and small and have found that Waxing the City and Jennifer have always provided the best service and experience. You can tell that Jennifer knows what she is doing and genuinely cares about her clients and profession. If I could give more than 5 stars I absolutely would!

I went in for a few services and was overall fairly satisfied…read more Upon arrival, I was greeted by the receptionist by name. The lady was polite and made me feel welcomed. I was offered water and quickly completed the necessary form. The waxing specialist was nice. She had an outstanding personality that made me really comfortable which is great since it's a fairly intimate service (depending on what you're there for). The facility was extremely well kept and clean. The only reason I didn't rate a full 5 stars is because I did discover a few spots hair was left when I got home. When paying the higher costs for the service, I wouldn't expect to find any missed patches and there were a few. Overall, I'd give them another try due to the friendly and comfortable atmosphere. If I walk away again with missed patches, at that point I'll explore other options for waxes but I'm optimistic that next go around will be better.

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Waxing The City
Waxing The City
Waxing The City

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Greenfield Nails and Spa - Chandler - chrome nails

Greenfield Nails and Spa - Chandler

4.3(362 reviews)
0.7 mi
•$$

Came here after the nail spa I used to attend moved techs to this location. This nail spa is big,…read moreopen and very nice. The guy at the front desk was so welcoming and appreciative of me coming in. I would recommend this place. They are big, have availability and the techs are nice and loved my nails.

I've been coming to Greenfield Spa Nails because I've always loved the salon and have had good…read moreexperiences in the past, which is what makes this experience especially disappointing. I had my nails done on September 4th, and just two days later, on September 6th, one of my nails literally broke while I was sitting in my car. I had not hit it or done anything that should have caused it to break. Since the salon is close to my workplace (although I do not live nearby), I scheduled a repair appointment for September 8th during my lunch break. Unfortunately, September 8th was also closing day for our new home, and my plans changed unexpectedly. I had to leave work early and had my belongings with me, so I was unable to call the salon to cancel my repair appointment. I completely understand being frustrated that I missed an appointment, and I take responsibility for not being able to call. However, I tried to explain the circumstances when I came in, and I felt there was very little compassion or understanding. What was especially disappointing was the attitude and energy I received from both the front desk and my nail technician. From the moment I walked in, the interaction felt cold and uncomfortable. The front desk employee seemed upset with me because I had not answered their call while I was dealing with the closing of our home. I understand that they had tried to reach me, but I was in the middle of one of the biggest and most hectic days of my life. I would have appreciated some understanding when I explained what had happened rather than feeling like I was being treated as though I had intentionally disrespected their time. I want to make it clear that I have always enjoyed the staff at this salon. I especially enjoy catching up with two of the front-desk employees -- the gentleman and the girl with the long curly hair -- and I've always felt welcomed by them. That is part of why this experience stood out to me so much. The energy and attitude I received this time felt completely different from the experiences I've had with them in the past. What was even more frustrating was that this repair appointment was an inconvenience I never should have had to make in the first place. I had just gotten my nails done four days earlier, and the nail broke on its own without any impact. I have never had an issue with missing an actual appointment or not showing up, and I have always made the effort to be respectful of the salon's time. My appointment was scheduled for 12:45, but I was not taken back until around 1:30. I was then told that my nail technician had been booked for another appointment because I had missed my repair appointment. I was already there during my lunch break trying to have the nail repaired, so I would have appreciated being contacted beforehand if they were no longer able to accommodate me. I was also charged for the repair. Normally, when I have needed a repair, I have not been charged, so given the circumstances, the charge was especially disappointing and made me feel as though I was being treated differently because I had missed the earlier repair appointment. I understand that businesses have policies, but I would have appreciated clear communication about the charge and a little more understanding of the situation. I work in healthcare and deal with appointments and cancellations every day, so I completely understand why policies are necessary. At the same time, we also understand that unexpected situations happen, and we try to hear our patients out and show compassion when they do. I was hoping for that same level of understanding as a longtime customer. Unfortunately, after this experience, I won't be returning. I'm not leaving this review out of anger, but because I believe businesses should know how situations are handled from the customer's perspective. I genuinely enjoyed coming here in the past, which makes it disappointing to leave feeling this way.

Photos
Greenfield Nails and Spa - Chandler - Nail product stuck around cuticles and underneath

Nail product stuck around cuticles and underneath

Greenfield Nails and Spa - Chandler - Excess nail products stuck underneath

Excess nail products stuck underneath

Greenfield Nails and Spa - Chandler

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Cloud 9 Salon Spa

Cloud 9 Salon Spa

4.5(448 reviews)
1.2 mi•Desert Villas
•$$

My husband bought me a Tranquility spa package with a stress buster massage and a facial with a…read moresugar scrub for Mother's Day. It was amazing! I had a masseuse named Gabby who gave me a really incredible all-over body massage but was especially great with the scalp and neck massage. I had a lunch and then had a soothing facial and sugar scrub with Zara. She is lovely! I told my husband that presents for Mother's Day and birthdays are easy now, just get me this! I'd give it 6 stars if I could...

I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

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Cloud 9 Salon Spa
Cloud 9 Salon Spa
Cloud 9 Salon Spa

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SkinFIT Aesthetics - skincare - Updated October 2026

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