I have been coming here for 5 years now. Jennifer has always been amazing, not just at her job but as a person. She takes the time to review the process and makes it as painless as possible. I get regular Brazilian, under arm and eyebrow waxes. Even when I have had to stop coming and start the wax process over, Jennifer was still willing to take the time needed to make me feel comfortable.She always takes the time to check in and make sure she is waxing the way I'd like to be waxed. Jennifer takes the time to get to know her clients as a person and not just a paycheck. She is always happy and caring. I've been to other studios big and small and have found that Waxing the City and Jennifer have always provided the best service and experience. You can tell that Jennifer knows what she is doing and genuinely cares about her clients and profession. If I could give more than 5 stars I absolutely would! read more

I went in for a few services and was overall fairly satisfied. Upon arrival, I was greeted by the receptionist by name. The lady was polite and made me feel welcomed. I was offered water and quickly completed the necessary form. The waxing specialist was nice. She had an outstanding personality that made me really comfortable which is great since it's a fairly intimate service (depending on what you're there for). The facility was extremely well kept and clean. The only reason I didn't rate a full 5 stars is because I did discover a few spots hair was left when I got home. When paying the higher costs for the service, I wouldn't expect to find any missed patches and there were a few. Overall, I'd give them another try due to the friendly and comfortable atmosphere. If I walk away again with missed patches, at that point I'll explore other options for waxes but I'm optimistic that next go around will be better. read more

Amazing experience with Jayde- professional, super knowledgeable and kind- you're already super vulnerable (full Brazilian...use your imagination, folks!) and she makes you feel super safe. All the staff there is really warm and welcoming- clean space and should NOT be compared to the ray road location- that was... read more

Relaxed vibe, quality and very personable service, and services were met to my brother and I's standards . We came for eye brows to be waxed since it was something we could do before our flight back home after a fun vacation in Arizona . Highly recommend this place . read more

My first time visiting this place, I went in for a Brazilian wax. I felt really taken care of when checking in and out of my service. My waxer recommended me fur oil for maintenance and explained the importance of it. I would recommend this waxing place to friends. read more

I went here once pre covid, when I waxed regularly, and then I didn't get a wax for quite some time. I had a good experience the first time, so I decided to return once vaccinated. I was nervous about pain since it had been so long and I've always had sensitive skin. However, when Kelsey did my brazilian, it was as easy as ever. Even after I hadn't been in a year, they remembered my skin sensitivities. I can't imagine ever going anywhere else in the area. Services here are quick, well priced, and extremely covid-cautious. I booked online, checked in while still outside, and had my temperature taken, along with wearing a mask. It's a great experience (as much as warm wax ripping off your hair can ever be). read more

Had a wonderful time with who was Jackie. I will credit her for my experience and how welcomed I came to feel. Called last second, she squeezed me in for a quick, gentle bikini wax. No attitude, no body language, nothing but a smile!! We had an amazing conversation through the entire process... Come to find out, she was fired for .... Something she protests being part of? Never given a fair chance to defend herself? Weird. What I would describe as unfortunately another unserious business with, yeah, a clean floor, clean chair, but who prioritizes drama and gossip over a moral obligation. If you want to get waxed by a stranger every 5 Weeks (thank you Jackie for your guidance and aftercare instructions!) this place is okay! Dont get too attached! Jackie should be credited for both stars in this review thank you read more

They did a good job here. Came in and got my eyebrows tidied up and the staff was friendly and it was a quick in and out.

I've been going to WTC for a few years now for brow and chin waxing. The team is amazing. I love the cleanliness, and the overall cozy vibes of the studio. I also love how easy it is to book appointments either via text or their app. Highly recommend. read more

I was coming here on and off since January 2021. Jennifer and Savannah are great but that last wax I had was awful and resulted in scarring. I recommend Hello Sugar at the Watermark in Tempe. read more

This was my first wax and I just wanted to try it out. I have the worst razor burn and ingrowns after I shave and let me tell you I am obsessed with my results!! Ruby was so helpful and made the experience relaxing/comfortable. I was pretty nervous for the pain with a Brazilian since I've only tried at home waxing but it was very manageable. The rest of the staff was very welcoming and informative when I walked in. If you need new waxing place to get hooked onto this is definitely the one. I honestly can't imagine going back to shaving!! read more

Kelsey is AWESOME. This was my first time here and I just moved to Arizona. I have been getting my bikini wax since I was 25 back in Los Angeles and I am now 55 and have not had a wax since Covid hit because everything was shut down in Los Angeles! I was kind of scared because I had never gone this long without a wax since The 90s but Kelsey was so awesome and she is easy to talk to and distracts you so you're not really paying attention to what's going on and I have to say it was weirdly painless! I'm excited to go back for my brows and lip next week and will be using her moving forward. Plus they give you a really cute little goodie bag gift to take home which is a very nice touch. Total VIP! Waxing The City and Kelsey are my new wax place for my new home here in AZ! read more

Walked in and young lady at the front desk , Aurei was sooooo polite ! I had an appointment with Danny for eyebrows , he's very knowledgeable and sweet . He did an amazing job , I'll definitely be back :) . The place was super clean and smelled great which is a plus ! Also, I loved my goodie bag , that cheesecake bite was delicious, lol. read more

Today I went and got my eyebrows and lip wax by Kelsey and OMG I'm so excited they turned out fabulous!! I'm new to the city and Arizona and I was so worried I wouldn't fine a new eyebrow girl. But I'm so thankful I can come here and go to Kelsey! She's my go-to girl now!! Thank you Kelsey!! Overall everyone their is super nice, and they made me feel so welcome! I can't wait to come back for my next appointment! read more

Waxing The City - Waxing Near Me - Tempe, Arizona

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I just recently moved to Arizona and was in need of a new waxing center & when I tell you that my experience was nothing less than phenomenal I mean that with all honesty! I've come back ever since I first tried them and I'm not leaving any time soon. There Brazilians which are my main service have recently been done by Kelsey and she's so detailed and makes the experience go by so quickly! I also come here to do my eyebrows and they take 20 mins to do them so they come out perfect every time! I would 10/10 recommend them for all your waxing needs ! read more

The wife and I needed to get cleaned up for the hotter weather, and we decided to try this spot. This location didn't have the "Scottsdale vibe" that others we've tried. The techs were fun, and they did a great job. Already booked our next appointments. read more

Loved the place super clean and my eyesbrows came out better than ever !! Service was amazing and even got some extra goodies if you thinks it's just waxing, think again ! read more

Waxing The City - Thank you - Waxing Near Me - Tempe, Arizona

Loved loved it here! I am switching from European to waxing the city effective NOW! I arrived and was greeted and offered water. She made conversation with me had me filled out paperwork super easy peasy. She continued to make sure i was okay and that Jennifer would be out soon. Sure enough Jennifer came out right on time and took me back to a very clean and nice set up room to start services. She made me feel very comfortable and she was very professional. A cute little perk they had in their room were phone chargers for both a droid and iPhone. How awesome to think of their clients to keep "recharging". I was also told about their 2 different waxing solutions (I'm not sure if that's how you say it) but i found it very interesting how they have a specific one for a specific part of the body to make it an easier experience. read more

Waxing The City - Waxing Near Me - Tempe, Arizona

Kim did a great job!!! Got my first Brazilian today and she made me totally comfortable! No more painful than I would have expected but overall great experience! Also, how cute is this little goody bag?! (The purple thing is a little brownie) read more

Waxing The City - Waxing Near Me - Tempe, Arizona

I had a wonderful experience! I love how professional the staff was and how clean the facility was. My cerologist, Liv, was really sweet and did an outstanding job. She explained all the steps of the waxing process beforehand. Normally I go to nail salons for waxing services because they're cheaper, but in the future I would consider paying extra for a specialty waxing service like Waxing the City because the quality is definitely better. It's evident that all the cerologists are highly trained. First time customers get a 50% off discount, which was the biggest reason I chose to book with Waxing the City. At the end, they suggest some products to you but aren't pushy about it at all. Plus, the products are relatively cheap! They also give you a goodie bag with mint, CHOCOLATE (!!!!!), and lip balm. I'm quite easy to please, and realizing there was a cheesecake brownie and chapstick in my goodie bag MADE MY DAY. I uploaded a picture of the contents of my bag. read more

Waxing The City - Contents of my goodie bag! - Waxing Near Me - Tempe, Arizona

I'll start this off by saying I have never felt more comfortable, accepted, and welcomed in any other waxing facility in the years I have been getting waxed. Jennifer has been my go to since my first appt over 4yrs ago. She is knowledgeable, personable, accepting, kind hearted, and doesn't have a negative bone in her body. If you're looking for a waxing place in Tempe with great vibes, wonderful product knowledge, extremely clean this is the place to go. Just know you'll become apart of the family over time :). Thank you Jennifer and the team for always being amazing, hard working, and for always having a positive outlook each and everyday it never goes unnoticed. Have a kick a** day! P.S. If there were more then 5 stars I'd give it! read more

They did a great job on my browns. The woman who helped me also showed me how to use eyebrow gel. I loved the results so much I bought the gel they sold there. I've got an appointment to go back. I plan on using them for the foreseeable future. read more

Zero stars if I could!!!!! I had a Brazilian done last week. I expressed how I have difficult hair and would like to be waxed in a certain way. Jennifer H said no to how I wanted to be waxed and that she could do it because she was trained well......and even stated that improperly waxing would rip the hair off right under the surface instead of removing it at the bulb...... So pissed because I head to cancun In a little over a week and won't be able to wear any cute suits because she did exactly that. Ripped the hair just under the skin. Things look terrible, I will spend the first part of summer with ingrown hair problems which is super painful. it will take months for things to grow out. I wish providers would check their pride and just listen to their customers. I want my money back but seeing how I'm here just for a visit it isn't likely. Difficult hair is hard, if you can't do the job just say so. Don't lie and say you are able to wax anything other than standard basic hair. Pulling the skin very tight is hard to do with one hand. I wanted to hold the skin tight but she wants her clients to just relax....... Well I should have just left when she refused to do what I KNOW NEEDS TO BE DONE! This isn't my first wax and I'm the idoit for trusting this salon. id share photos if it was inappropriate. read more

As a first time waxer I was extremely nervous getting a Brazilian. However I was pleasantly surprised at how professional and personable their services were. Crystal was so kind, and very knowledgeable and gave me lots of tips about waxing and made me feel extremely comfortable. The pain was really minimal because she was so gentle I was nervous for nothing! Could not have had a better experience! 10/10 would recommend their services to anyone! Thanks ladies!! read more

I've been here a few times and usually things are cool but I'm a little disappointed I drove all the way there to be denied service cause I only had 3 weeks of hair growth instead of 4. I really hope that was the only reason. I didn't mind paying extra to come here but I'm gonna save myself some money and frustration and go elsewhere. I came back and things were much better. I love this place. They take their time and do it right and care for my skin the way it should be done! read more

What can I say about this place? Have been going here for about a year now. Jennifer and her husband Dan own the place. Jennifer is my esthetician who is super personable and friendly each and every time I go in. Jennifer leads a solid team, which some come and go due to the constant turnover and nature of the business. For as long as I have been going Kennedy has been killing it at the front end with her customer service and product knowledge. The only downfall I have about this place is they got rid of their "black book" that saved you money with different packages. They now only offer buy 4, get 1 free. Wish the franchise would consider bringing back the one that had options such as the ones for students. read more

Ok, let me just say that I never thought I would give a place that forcibly rips my hair from my body a five star rating. It's kind of nice being wrong every once in a while. Waxing the City has been amazing in all aspects. Some waxing places feel almost like a hospital, other are like getting waxed in an office building. And while I have no problem with either, Waxing the City has a great atmosphere and the staff is awesome. I get my brazilians done by Jennifer. She makes you feel comfortable, she's professional, and she keeps your appointment light and fun. Plus she makes you as smooth as a new born baby with as little discomfort as physical possible given the circumstances. All that plus the 50% off your first service, the goody bag after your first visit and the sweet as pie postcard follow up just brings the experience over the top. 11/10 will be continuing to return! read more

Since my moved to Arizona last year I have been a fan of waxing the city Tempe location, to the point that this the only place I ever want to visit for waxing. The staff is super friendly and efficient. I never had an issue with my appointments, they always accommodate last minutes changes when possible. They recommended a gel sponge for exfoliating my skin and I live by it now. The location always has parking right in front which makes the trip even better. Kudos to the whole team! read more

I've been coming to Waxing The City for a couple of months and I've been more than happy with their services. They are very nice and accommodating. read more

I was hesitant to try waxing, actually my husband had it done first. Everything about being smooth and clean downstairs was very appealing, decided to try it myself. Jennifer made me very comfortable and put my fears to rest. It went really fast, and love the results, would definetly reccomend to anyone who doesn't want to shave everyday. Actually decided to do my eyebrows and my nose as well! read more

Amy made my waxing experience comfortable. She was skilled and very professional. The studio itself is clean and welcoming. I highly recommend read more

What an amazing experience I just had. I was hesitant after a traumatic past event getting a bikini wax. Let me tell you though, this salon is legit. After reading the reviews I here, I decided to book an appointment. I walked in and it smelled like a fresh orchard mixed with a vanilla milkshake. I was greatly promptly, and checked in. I instantly felt comfortable after talking for a few minutes. My Cerologist was Crystal. She is now my new BFF. She walked me through the process, gave me the low down on how to handle after care. She was very attentive to making sure I was comfortable. I have never felt so comfortable in that vulnerable of a position in my life. Ladies, if you need a dope girl to handle your business. Go see my girl. The owner Jennifer greeted me during check out. So sweet. Hands down good people. I'll be making this my regular spot from now on. read more

Found this location at the recommendation of Yelp and LOVED my experience! They offer 50% off your first client visit and I also got a great deal by booking over Mother's Day Weekend after finding on Instagram they were running a promo. Booking online is extremely easy, and text reminders are super helpful- really appreciate text over calls. Ran into a small scheduling issue, but they called/texted me and the owner even offered to come in early based on the conflict- this kind of service seems unheard of in this day in age! Saw Janell for a brow shape/wax/ and tint. She spent time with me discussing goals and giving me tips for what I want to achieve. She was friendly and personable and did a great shop of shaping my brows after growing them out for an ENTIRE YEAR (they were destroyed by a nail shop last year!). I will definitely be back! read more

Waxing The City - Before and after- brow wax and tint by Janell! - Waxing Near Me - Tempe, Arizona

As I walked into the salon I was greeted with friendly faces. Even through masks I could see the smiles! I felt very welcomed and like I was at a friends house. I got my eyebrows done within 15 mins I was in and out of the salon. They recommended a few products that I tried and love! So thank you! Highly recommend this place read more

I had my visit on May 6, 2022! Location is convenient and office is very clean and modern! I had my first Brazilian with Amy and she was fantastic! She kept my mind off the pain by having real conversation, it felt like I've known her for years! She is very gentle but precise! My downtown lady has never felt or looked so good! During my visit I was scheduled for a half leg but was planning to reschedule since I had to leave early for a short meeting but Rose at the front desk (I believe that was her name!) was able to get me in again later that day! I came back and had my half leg done and even added an underarm service! This session was done with Marissa who was also fantastic! I had originally wanted to support a local business owner to provide this service for me so I was happy when Amy told me that the Waxing the City Tempe location was locally owned and operated! You can tell that the people here enjoy the work they do very much so please continue to keep those girls happy and taken care of! Thanks again to everyone at Waxing the City Tempe! I'm officially obsessed with getting waxed and will be a longtime customer! read more

Great experience getting my eyebrows done Jennifer was awesome. She asked me lots of questions to understand what I wanted. She was super friendly and my eyebrows turned out awesome!! Everyone was wearing masks, it's super clean and I'll be back!! read more

This is the second time coming to this location. The first time I came I had amazing outcome. Today I feel like I didn't even get my eyebrows waxed. As I was getting my pedicure I was asked if I needed my eyebrows done because it looks unshaped and bushy. ****jennifer from WAxing The City contacted me right away. I went back in to have my eyebrows redone. I am extremely happy with them now.**** read more

Waxing The City - Waxing Near Me - Tempe, Arizona

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I came here for my very first Brazilian wax, of course its always scary to get waxed but they did it quickly and efficiently! I now regularly go with Kelsey and she is amazing! All the staff is so friendly and nice! Key point here if you have a hectic life and schedule like me, they are so flexible and willing to reschedule you. They never make me feel bad for having to reschedule and I LOVE THAT, sorry for having to reschedule late notice sometimes but I appreciate them so much! And they can reschedule you through text messages, so its much easier when at work. Anyways 10/10 recommend! read more

Kelsey is the only person I trust with my brows! She is truly the best. Always professional, super knowledgeable, and gets my brows perfect every single time read more

Visited Waxing The City yesterday and received a wax from Rochelle. She is very pleasant and professional & did an excellent job!! I had spent about a year going to another well known waxing studio and found that as I continued to go my ingrown hair would get worse and worse. Rochelle explained to me that it partially has to do with technique and how much hair is being pulled at once. Large quick areas usually mean hair is not being pulled by the roots. She did small strips at a time & did not try to push me into buying $200 worth of product. Instead she gently suggested about $30 worth of product that will last 6 months. I decided to purchase a package of buy 9 get 3 free & received 50% off my first wax. I returned today to have another area of my body waxed so we could be sure I have no skin reactions when I do this same wax 2 days before my wedding. This wax also came 50% off! Rochelle is knowledgeable and I would highly recommend her as your waxing specialist. read more