Went to Big 5 for a pair of pickleball/tennis shoes. Tried on 3 pairs and wound up with the Asics…read moreGel-Dedicate-7. The only small problem was the display shoe had a price of $59.99 but the box that the shoes came in had a $69.99 price. Was charged a higher price and told the manager the dilemma. Had to walk to the back of the store to prove that the shoe was $59. I got the lesser price without any confrontation. The cashier was courteous. The help on the floor was good too.

Absolutely terrible customer service these people are lazy!!! God forbid you need them to help you…read morefind something. If that is what you need, good luck !

Dick's Sporting Goods is located in the Arrowhead Towne Center shopping plaza. A great place to…read morefind all your sporting good needs for the entire family. Clothing is arranged by namebrand making it easy to shop for your favorite item. Shared parking outside.

Absolutely amazing everyone was so welcoming and knowledgeable on so many products we were looking…read morefor. I got to try out the Golfing Simulator and will be getting my golfing set soon. We are definitely impressed by this store and all the items they carry. Prices are reasonable. The rock climbing wall was so impressive. Perfect place to shop and get information about any hobbies you may have or are looking into getting. We are not from this state but I will be coming back when I am in town. Thank you

Sooo I come here always with a plan. Because if I don't I'll probably spend way too much. I've made…read moremúltiple purchases ínside and online. I've always had a good customer service at this location. It's been my favorite place to go when i want quality gear from my favorite brands. Depending on the season the second hand section which is one of the reasons i got my membwrship in 2022. I've found such well prices discounted gear that is now a staple for recreating. Even when I've had very few hiccups which was from one online order i made. They were able to fix it. I can't recommend this place enough! It maybe pricer depending on your budget. Most is much needed investment.

Went in looking for some Hoka shoes, had particular style and size needed. checked online and it…read moreshowed available before I headed over the 45 min drive to the store. Get there and ask for assistance getting this style in said size and the dude just laughs and says "nah, we don't have those". That's it, nothing else like try these or these shoes are similar or anything. Ended up going down the road to Dicks to pay more to get shoes. So glad I signed up to be a member and paid for this awesome service.

I visited on the evening of 03/17/2026 with my wife. The store was fairly quiet at the time. The…read morefirst employee we encountered, the greeter, welcomed us with a great smile and set a positive tone. In the footwear department, the associate was also very helpful and quickly assisted me with getting the correct boot size and box. Unfortunately, our experience changed at checkout. The cashier, an older woman, had a noticeably different attitude. I won't go into every detail, but her tone came across as sarcastic and unwelcoming. Despite being polite and respectful throughout the interaction, it felt like she wanted to rush us out. My wife and I both left feeling uncomfortable, and we couldn't help but feel that the treatment may have been influenced by our ethnicity. That's not something I take lightly, but the difference in behavior was hard to ignore. I'm sharing this feedback for management because the front-end experience matters just as much as the rest of the store. I hope more attention is given to how customers are treated at checkout so others don't leave feeling the same way we did.

bought a hummingbird fish finder and the mount broke! I just have a little flat bottom Jon boat so…read morenothing to fast or ceazy! but I'll tell you all from walking in that front door the customer service I got from the genetalman at the front door to Mathew in the fishing department!. He had me go to returns and from there I think everyone's been there before where we don't get the nicest. Customer service representative.well I'm here to tell you you Brianna in customer service not only met my hope of expectations but them ten fold! And she s female version of a fox beautiful women and nice as all can be !!!Went back to get the unit for an exchange and dawn helped me back there and she was a sweetheart as well so I wanted to make sure they get the credit they deserve ! Thank you "Dave"

Legit inventory. We're like kids in a candy store here. Today we were greeted and taken directly…read moreto the youth mouth guards and football gloves. I was distracted by the adult turf cleat sale table. I stayed on track and purchased what we came for, after perusing the bat grip wraps and wishing over the beautiful wall of gloves. 4/5 stars because we came for cowboy blue gloves and found black, yellow and green in stock. If given notice I'm sure they would've been glad to order for us.

Absolutely horrible experience…read more First they could not find my order that was supposed to be completed and ready for pick up hours ago. Four employees claimed it was nowhere at their location until a manager came and found it within minutes. However, the order wasn't even completed let alone started on (vinyl was not printed). So I had to wait 15 minutes for them to complete the order and then when they bring it to me, they misspelt the wording ("lacross" instead of "lacrosse") and the log was not centered. Never again will I order here, zero recommendations.

I love this place. Sometimes I come in here and walk around while my kid's are at their gymnastics…read morenext door. Nice combo of new and used. Some of the used stuff is dirt cheap (price-wise). Like garage sale cheap. It's great. They might have the most interesting collection of fishing gear for sale I think I have ever seen from a smaller sporting goods store- vintage rods, reels, lures. I buy and sell, and was amazed at some of the things they had on their shelves.

Tariff pricing getting in the way of getting the kids the sporting gear they want & need?!!…read more Buying used (some new) gets around all that, and this amazing place has gear for every sport you can imagine!! Name a sport. It's there. Call first and check if you don't believe me! This place is AMAZING! They buy used gear as well! Gather up the gear that's been outgrown as you get a better price if you put it toward store credit!

Love this place for all our baseball and softball gear. With a 14 year old son who plays multiple…read morebaseball positions including catcher and first base and a daughter just starting fast pitch softball this year we buy a TON of gear. Cleat Sports has always been our go to place. We always try to support smaller local businesses and this place is exactly that. Excellent customer service every time (there has been many). They also support local sports teams and that is important to us. The prices are always great. The sale racks are always loaded with great deals and often times we've found items that are very comparable if not cheaper then the larger competitors. The atmosphere is very relaxed and I've never been in without a kind greeting and knowledgeable employee helping us. There is even a guy they work with to restring gloves. It does take a little bit of time but it's worth the time at a great price. The new location is great. Much more space. If I had more money I would spend much of it at Cleat Sports. Support local my Yelp friends. Thank you Cleat Sports for earning my business and keeping our kids geared up on the diamond.

Been going to Cleats since it opened up close to 25 years now. Purchased baseball gear, baseballs,…read moresoftballs, uniforms, screen print to 3d/puffy hat embroidery. Great service and even better people.

I ordered some ammunition online this morning to be picked up at a location close to my house. When…read moreI got the confirmation, it was at another store 25 miles from my house. I wasn't sure what to do. I called that store and they transferred me to customer service. I told them what happened and was issued a refund in a matter of seconds. It's hard to find customer service like that. Thanks a bunch!!

Went into the store hoping to find a certain brand of 9mm pistol ammunition, but the shelves were…read moreliterally empty. I asked an employee if there was an end-cap of 9mm ammunition and he told me that there wasn't. I commented that their shelves had that empty Covid look, and he told me that they hadn't restocked the shelves yet. I wiped the dusty metal shelf, showed him the significant dust my hand picked up, and looked him in the eye. He knew he'd been caught lying, but insisted that morning deliveries hadn't been put out.yet. I commented that he should wear a mask if there was that much dust in their ventilation. Going to the gun counter, there was one employee behind the counter and more than a dozen people waiting to be helped. There is premium ammunition behind the counter, but it's far enough away that you can't read the brand name. Judging by the number of people waiting to be helped, I'm not standing idly for an hour or two to ask what ammunition brands they have. Nowhere else in the store is there 14-15 people waiting to be helped -- and there's inky two sales clerks working the firearms counter. You'd think that store management would add people in firearm sales, as I've had precisely the same experience of actually waiting more than an hour to find out if they carry a certain product needed the next day at a training event. I have no idea what this store is doing. Neither do they.

Hey Yelp Friends! I was in town for the Easter weekend. I…read moreforgot to bring my shoes for pickle ball. I love Big 5! They did not disappoint. I always have such great luck with service and selection. And... prices!!! This trip was no different except my salesman. He was awesome! He was a bit camera shy, but oh so helpful and sweet. Anyways, I walked in asked for the best selection for the court in my size and he showed me the shoes. I was browsing the sale table. I always find something and yes! I found the same shoe in my size on the clearance table with an additional 20% off because they were returned. They were clean and the bottoms were mildly used. I also found a reduced price sandal for $10 brand new in my size. Score! I ended up wearing them all day. Played pickle ball, had a blast, and my feet were comfortable. I will always go to Big 5!!! They are friendly, knowledgeable, helpful and not pushy, and they have the best prices!! Always checkout the sale table. Check it out for kids and adults.

I have been to this location twice. Both times were good experience. On one of the visits an item I…read morewanted to purchase was missed marked. The store honored the lower price without a problem. Big 5 is smaller than Dick's Sporting Goods. They still manage to carry a decent selection of sporting goods, camping gear, and other gifts. Sporting goods includes fishing. Prices are all over the place. There are usually sales going on. Both times I ended up purchasing shoes. The "super saver" price coupled with the coupon I printed from their website was a fantastic deal. Many items that are found in store are not listed on their website. I was looking for a skateboard for my son. The website only indicated one option. In store there were more than a dozen different boards. Same went for skate shoes. Only one was shown on the website, but there were several pairs to chose from in store.

In twenty years, myself and my business purchased many items from Big Five, I did not want to…read morereturn to big five again due to lack of experience of personnel and rudeness of management. I've supported local school sports with purchases within three of their locations as well as personal items, I just returned shoes that broke after three days, and this arrogant individual wouldn't just exchange the shoes, UNLESS it was full price, No more big five period, we shall wait for corporate comment, I know, good luck with that!

Went in to purchase a canopy and was helped by Harvey! He is a phenomenal staff and was beyond…read morehelpful. Helped us to find the exact canopy size and color we needed. He was very friendly and I appreciated that so much! If you need help with anything in store, Harvey is the gentleman to speak with!