DO NOT WORK HERE!!!…read more
My roommate and I came to this store for an interview, and we were genuinely excited and happy for the opportunity to potentially work here. Unfortunately, the experience from the moment we walked in was extremely uncomfortable and disappointing.
When we arrived, we told the first available employee that we were there for an interview. Her attitude immediately came across as if she did not want to be there. I completely understand having a bad day, but when you work in customer service, the way you treat people matters. She contacted the manager, Kathy, and we were told to go to the back and complete a math test in the break room.
We actually had to find someone ourselves to help us get the test and a pencil. Thankfully, the employee who helped us was the only person who was genuinely kind and helpful during our entire experience.
While taking the test, everything was initially quiet because there was only one employee in the room. Then several employees came in on their break and started talking, laughing, and being extremely loud right next to us. I understand that it was their break room, but if applicants are expected to complete an interview test that requires concentration, why would you have them take it in a busy break room in the first place? This was not an easy little addition-and-subtraction test either. Some of the questions required us to actually sit down, think, and work through them. Trying to concentrate while people were laughing and talking inches away from us made it unnecessarily difficult.
At one point, I quietly mentioned to my roommate that the employees were being so loud that I could barely think. We giggled about it between ourselves and continued working on our tests. We were not being disruptive, disrespectful, or causing a scene.
A little while later, Kathy came into the break room and asked us to come outside. She then told us that we were "not taking this seriously" because we had been laughing and talking and apparently helping each other on the test. She also said that her employees had told her this. We were extremely confused because the very employees who were loudly talking and laughing next to us were apparently the ones judging us for doing the same thing quietly amongst ourselves.
She then told us she had to cut our interviews short because she had other interviewers coming and said that we were "taking too long." The timing did not even make sense because my roommate's interview was scheduled for 1:30 PM, and it was barely going to be 1:30.
At that point, we left feeling embarrassed, upset, and completely disrespected. We came in excited about the possibility of working here and left feeling like we had already been judged and accused of things we did not do.
We did absolutely nothing to deserve the way we were treated. There is a huge difference between professionally addressing a concern with applicants and making them feel unwelcome, embarrassed, and accused before they have even had the opportunity to interview.
If this is how potential employees are treated during the interview process, I can only imagine how employees are treated after they are hired. I sincerely hope management takes a serious look at how applicants are being treated, because no one should leave an interview feeling the way we did.
For a store that presents itself as Christian-based, I expected much more kindness, professionalism, and basic respect. This experience was incredibly disappointing, and I would not recommend applying here based on how we were treated.
0 STARS FOR KATHY AND THOSE LADIES
