Run! This company came to our address and did not fix out radon system to code. We sent a photo to another company (SWAT Environmental) who confirmed that the job Radon Control Professionals did was incorrect, not to code and a safety hazard. With this info in hand, I called them to share that the job was not done correctly (i.e. Radon Control Professionals "fixed" our pipe to sit underneath out bedroom window); however, the POC on the phone stated that he would charge me to come out to get the job done to code. He also told me that it was impossible for them to fix our system without replacing the entire thing. Okay. So not only does this company not know how to do the job right the first time, they also will charge the client again to fix their mistake or oversight or laziness. Instead, our realtor referred us to SWAT Environmental (https://swat-radon.com). I called SWAT and they said it was an easy fix and they could take care of it in a few days. The tech just left. It took him 45 minutes and now our pipe is secure and to code (i.e. above our roof-line). So, if you're looking for a radon company. AVOID RADON CONTROL PROFESSIONALS and go with SWAT Environmental. read more

BUYER BEWARE! Do not use this company they are awful! They installed a radon remediation system in 2015. The fan - which has a 5-year warranty quite working after less than 3 years. When trying to get it replaced, the technician arrived without the correct fan. They were scheduled for later that week and never showed! Multiple calls to the office with no response. I'm not even sure this is a real company - the business address is someone's house and all of the licensing information on their website appears to be expired (both West Virginia and Maryland). Save your money and avoid frustration - look elsewhere for radon remediation assistance! read more

Tried to schedule radon remediation install, took over 3 weeks to get on their books and dozens of phone calls. Then the day of install, the technician has an equipment failure and doesn't show up at the 1pm start time or even call to alert me about the issue. I called their office at 3pm which is when they informed me they were trying to get a technician out with new equipment and the original technician is delayed (gee, you think?). Another hour goes by and still no phone call or anything apologizing for the delay. Finally I call their office again at 4:45pm and get an answering machine which informs that they are supposedly open until 5pm. I leave a message for them, and they don't even both to call me back the next day. Finally I decide to call the next day to cancel the install entirely and received not even a simple apology or any explanation from their receptionist about why they don't know how to use a phone. They will waste your time and they're not even sorry about it. If you are relying on this service as part of a home sale or purchase, don't. Find someone else. read more

Technician did excellent job. They called 30minutes before they arrived. Finished the task quickly and professionally. They did walk thru at the end as well. read more

A representative from Radon Control Professionals came with two technicians to install a radon remediation system near the end of September. (The work to be performed had been estimated previously by another technician.) The representative stated that he was the company's expert for problem installations, and proceeded to inspect the area where the system was to be installed. Once he completed his inspection, he told us he wasn't ready to perform the installation after all because he hadn't been told by the office that extra materials were needed to do a particular portion of the job. He said he would report back to the office about the extra materials that were needed. He then mentioned that because the job involved digging, Miss Utility had to mark the underground utility lines. I asked why this hadn't been done already since they were scheduled to do the installation that day. (They should have called Miss Utility in advance since they knew digging was involved.) There was no explanation offered. I asked how they could have done the installation without the utility lines being marked. The reply was that they couldn't. Ten days later, there was still nothing marked by Miss Utility. I called the main office and the receptionist said calling Miss Utility had been overlooked. By my count, this was now twice this detail have been "overlooked." (BTW, Miss Utility is supposed to inform the requesting party when the lines have been marked so that work can proceed.) Several days later, I noticed the utility lines HAD been marked, but I had NOT yet received a call from RCP to reschedule their work. I called the office yet again to inform them the lines were marked. The receptionist thanked me for letting them know, and scheduled the work for a Tuesday morning start time between 8 am - 10 am. On the day work was scheduled to be done, no one had arrived by 11:00am so I called the main office to find out if the crew was on the way. The receptionist said she would check and have someone call me back. At 11:30, I still hadn't heard back. I called the office again and the receptionist said, "No one called you?" I said obviously no one had called -- because I was calling the office again after 30 minutes had passed without hearing from anyone. Once again, she said she'd have someone call me. About 15 minutes later, the "expert on problem installations" called to say he had been bitten by a bull dog (or pit bull, I can't remember which breed) and he was at the hospital receiving treatment. He asked that I call the office to reschedule the job. I called the office for the third time that day and canceled the job. For what it's worth, we hired Radon Control Professionals based on a referral from our realtor two years ago. RPC performed an installation on the home we eventually sold and it was on that basis we decided to hire them again for the home we have now. Unfortunately, the man who supervised and performed the work that was done two years ago does not seem to be with the company anymore. Furthermore, after getting the "dog bite" story, I looked up recent reviews on Yelp and Angie's List. I wish I had checked those reviews sooner. read more

please do not use this company!! I would give it negative stars if I could. They do not guarantee their work, are difficult to get ahold of by phone, and installed a remediation system that did not actually work. Upon a recent home inspection, we learned that our radon levels were higher than they were before we hired this company 3 years ago. They first ignored phone calls for two days, then refused to come back to the house to at least diagnose the problem, and ultimately when we hired another company to come out, learned that they installed the system completely wrong. They installed the wrong size attic fan that was not fit for the size of our home, they wired that fan to the attic light switch so it turned on when you turn on the lights in the attic and turns off when you leave, and the pipe had an S-curve like under a sink so the air was trapped and not venting. We ended up paying over $600 to fix the issues. BUYER BEWARE, DO NOT USE!!!! read more

I called this company numerous times over several months, and they agreed to call back but never did. When I did finally book service from 2-4 pm, they never showed up, never could provide me with status over a 4-hour period when I called, and never showed up. read more

We were referred to Radon Control Professionals and had a confirmed installation date for 5/26/15 "in the afternoon." However, it is now 5:30pm (company is "closed") and we have not heard back after multiple calls placed to find out where the crew is to install our system. There is no other way to contact the company, and with a closing date of 6/4, we will be contacting other companies to see if they can perform where RCP could not. I am very disappointed after having to wait 3 weeks for an installation to not have the crews show up, and no warning or response from the secretary. Not only will I not recommend RCP, I will ensure that friends, family, and our realtor are informed of the lack of service. read more