Having an old house means dealing with new issues - such as water coming into our crawlspace…read more Brendan, Chad, and the whole team did a great job of laying out what was happening, answering our questions, and ensuring that we were satisfied with the work. If you're like we were - facing unknown water issues/smells coming from your crawlspace, I would highly recommend contacting Value Dry.

https://drive.google.com/file/d/18pPnhHNvgP4zQYoVnJO3QH2wNIMW9iCe/view?usp=drivesdk…read more ONE STAR -- HOMEOWNERS SHOULD BE EXTREMELY CAUTIOUS BEFORE HIRING VALUE DRY Value Dry's response is long on personal attacks and remarkably short on answers to its own written documents. I stand by my review. My experience with Value Dry Waterproofing was deeply disappointing and, in my opinion, professionally and ethically unacceptable. I hired Value Dry for approximately $12,000 of foundation, masonry, sill/bearing, debris-removal, and structural-support work associated with getting my house properly back onto its foundation. I paid approximately $8,000. The agreed work was not completed. The most important facts are not allegations. They come from Value Dry's own written communications. JULY 13, 2026: Value Dry President James Ketterer met with me and prepared a written agreement addressing work that still remained. JULY 14, 2026: Mr. Ketterer put the remaining work in writing, including: * Installation of two Lally columns * Removal of the existing block columns and associated debris * Patching 12 openings with block/cement * Removal of concrete debris He also wrote that Value Dry was "working to bring your project to completion as agreed to in the agreements dated 6/20 and 7/13/2026." Those are Value Dry's words. Mr. Ketterer also acknowledged in writing that Value Dry's employee had not followed the proper change-order procedure. He explained that the unforeseen work and associated costs should have been detailed in writing and presented to me for my signature before proceeding. That admission is important. During the project, demolition and foundation-related work had already occurred when I was subsequently told that another approximately $1,500 would be required to restore openings. I disputed that charge because I had not approved it beforehand and asked Value Dry to explain in writing why that work supposedly fell outside the original agreement. This is exactly why written change orders exist. A homeowner should not be placed in a position where part of the house has already been opened or demolished and only afterward be confronted with an additional charge that was never approved in advance. Value Dry's Vice President of Operations subsequently confirmed that a crew was scheduled to return on July 21 to continue the work. Then something changed. JULY 17, 2026: Before the scheduled return date arrived, Mr. Ketterer canceled Value Dry's return, stated that Value Dry would perform no additional work, and declared that the payments already received represented adequate compensation for "the work completed." Those words matter. He did not say that all agreed work had been completed. In fact, only three days earlier, Value Dry had specifically identified work that still remained and stated that it was working to bring the project to completion. That is the central contradiction Value Dry should explain. Instead, its public response attacks me personally, discusses another contractor, speculates about my motives, and characterizes my communications as "harassment." None of that answers the documents. If Value Dry is going to publicly accuse a customer of threatening its president, then it should state exactly what was allegedly said, when it was allegedly said, who witnessed it, and what contemporaneous documentation supports the accusation. Yes, the July 13 discussion became heated. I have acknowledged that. But what happened afterward is highly significant: Value Dry still memorialized an agreement, identified remaining work in writing, acknowledged a failure in its change-order process, scheduled a crew to return, and continued discussing completion of the project. That documented sequence is difficult to reconcile with the dramatic characterization Value Dry is now presenting publicly. Value Dry also suggests that I demanded work beyond its obligations. Again, its own July 14 written communication says otherwise regarding the columns, openings, demolition, and debris work that Value Dry itself specifically identified as remaining. Value Dry further claims that the amount of money it retained was "fair and reasonable." Then provide the accounting. Show: * The total amount Value Dry retained * The work actually completed * The labor attributable to that completed work * The materials attributable to that completed work * The value assigned to each completed item * The work Value Dry acknowledged remained unfinished * The value assigned to that unfinished work Calling an amount "fair and reasonable" is not the same thing as demonstrating that it was fair and reasonable. Maryland Judiciary Case Search also publicly displays numerous court case entries involving VALUE DRY LLC / Value Dry Waterproofing over a period of years. To be clear, the existence of a court case does not itself establish wrongdoing, and I am not claiming that every case was decided against Value Dry. Anyone inte

We hired Clifton Contracting to fix a 80 foot French Drain line in 2017, at the same time they…read morerouted the gutter output away from the home. Recently the gutter line was showing signs of restricted water flow. Working with Dave, they found the issue and replaced a 10 foot section of pipe that had been clogged by tree roots. The team at Exterior Waterproofing Experts did a quick turn to fix the issue. It was within the 10 year warranty and they took care of it all. Would highly recommend them for your waterproofing needs.

These are the people to choose if you want it done right! The team communicated throughout the job…read moreand we are so glad we chose Drainage & Erosion solutions. They put a vapor barrier down on two sides of our home and did regrading to hinder water from entering our basement. During the work, a 4x4 crack was found in the foundation that we added onto our contract to have it sealed. Four downspouts were re-routed underground to get water away from the house and clean outs added. This type of work is expensive but our worries are gone!!!

Donnie and his team helped install a sump pump. They were quick and responsive and helped work…read morethrough a part supply issue quickly. Donnie took a lot of time to walk through what he and his team would do and what he did after the fact. I really enjoyed working with him and 58 on the sump pump installation.

I try to give folks the benefit of the doubt, recognizing that unique circumstances in a one-off…read moreproject don't always give a great sense of a company. However... we were led along by 58 for 4 months and told they would solve a foundation issue under an addition to our house built in 1982. The individual who came to our house seemed highly knowledgable and was confident that he knew the problem - he said that all other quotes we received were rubbish and didn't understand the issue. So... fast forward 4 months after a hassle of getting the right information to them for permits (seemed excessively long time, but ok, it's government). People who we've never talked to or worked with from 58 show up to do the job. They literally ask us, "what is the problem? what do we need to do?" First red flag. So we show them the problem that 58 has already done all the specs for. An hour later we get a knock and they call us to observe the problem, saying they cannot do the work because of the structure. They dug up a bunch of stuff and littered it around our yard (which, they said would probably happen but more frustrating that these workers never came back). We have to call 58 to figure out the problem (second red flag) and the person brushes it off like yeah already on it (ok then tell us you're already on it?). We continue to ask them for info for another month and it's well into winter now. We wanted to issue solved in the summer before the snow came. He finally gets back to us and says that they can't do the job and "are very sorry". That was it. We asked for the engineering plans to try and find out what the problem was. Never got those. We were never given compensation for them destroying our yard and not finishing the job. The best thing that happened is we got our deposit back. I'm sure everyone's experience is different, but I've never had a worse experience with someone providing a service. I'm a pretty chill person. But I'm still boiling about this a couple months later, so felt the need to write a stern review.

If you're waiting for a consultation with Deska Waterproofing, stick with it--they are worth the…read morewait. David evaluated our property in July after we had received several conflicting advice and heavy sales pitches from other providers. Unlike the rest, David focused on finding the right solution rather than making a quick sale. He gave us proactive steps to take immediately and clear indicators of when we might need further work done. I thoroughly appreciated his expertise and transparency, and Deska will be our first choice for any future waterproofing work.

Deska installed a basement egress window for us. The owner of the business is an engineer and the…read moredrawings are done in-house, not contracted out. They pulled all the permits and coordinated the inspection. Communication was great. The job took two days. They hauled away the excavated dirt, filled in with top soil and topped with grass seed. Jose, William and the rest of the team did excellent work. I recommend them highly.

Yesterday morning (May 14, 2026), Min Dinh, QA Manager at Pond Roofing came to my rescue again…read more Problem: I spotted some insulation strewn over my roof, pried off by animals. He quickly assessed that it was done by squirrel(s) near the end of a soffit. Soon, a steel mesh was cut and fitted around the narrow gap to prevent any future attacks. He further covered a similar spot on the back site, so that there'll be no worries for me in this regard. Last year, I had a roof vent (not knowing which one) with water dripping down to the basement. After water tests, he figured out the right vent and placed an elbow on it...vent closed and problem solved. I've known Minh for more than 10 years now, and he had helped me in numerous occasions. He is super honest and extremely skillful in what he does, often beyond roofing.....grateful experences for me.

Our roof was improperly installed by the last owner and when there was high wind part of it peeled…read moreup. Pond was so quick to come out and tarp the roof so that there would be no water damage in the event of rain. Cameron was excellent with letting us know exactly what went into a roof replacement and we walked away much more knowledgeable about roofs! The crew on roof replacement day was very thorough and got done by 2pm! It was fun watching them yeet the old roof from the second story. Ponds roofs come with a great warranty as well but hopefully we will never have to take advantage of it!

I purchased a 1950's home in Alexandria, VA in 2018; one of the first steps that needed to be…read moreundertaken was air sealing and re-insulating the attic and encapsulating the crawlspace to bring the home to modern comfort and health standards. I went with Comfenergy due to their professionalism and expertise. From the energy audit and consultation (Matt), to the removal and re-installation of attic insulation, crawlspace encapsulation and dehumidifier installation (Dylan & crew), things have performed as expected over a year later. No more humidity, no more overworked HVAC, and no more mud pit under the house. I am writing this review because I had an issue with the dehumidifier that was installed (throwing an error code). I called on a Monday before a holiday and explained the situation. Comfenergy had someone (Ariel) out by Friday to diagnose. He fixed the issue, offered amazing advice, answered all of my questions, and even performed an inspection of their previous work (going as far to spot repair a few places that had weakened due to settling). This kind of customer service, over one year after performing their work, made me feel a whole lot better over such a major investment and project for my home. I believe this is one of those instances where "you get what you pay for," and Comfenergy certainly exceeded my expectations.

The first time they came out we noticed no difference in the comfort of the two rooms we wanted to…read moreaddress, they left the drywall in horrendous shape and the product they put in the recessed lights started to come out littering the floor below. To their credit they came out again but there was again no difference in the rooms and there were gaps left after installing some insulation under an addition. We are now in the process of trying to get someone else to do correctly the work we contracted them to do.

We've used Marshall twice, once to replace a flat roof on our house, and more recently to put a new…read moreroof and skylight on our detached garage. Both times they did a great job -- very professional, reasonably priced and prompt. I can't recommend them highly enough. Update -- last night during the storm we had water leaking in through the top of a window. I emailed Matt Marshall, who replied right away. The next morning when I checked in to see when someone could come by to take a look, he called me back and said he was nearby and could be there in 10 minutes. He looked at the window, cleared some debris that he thought might be the problem, and applied some new caulk - all free of charge. He told me to call him if it leaks again and gave me a rough estimate for a more comprehensive fix if one is needed. You can't ask for better customer service than that.

I completely trust Marshall Roofing. They have always been thorough and fair…read more Today was the second time I had Marshall help with a roofing issue and, true to form, Jose P. called when he was en route, arrived on time and got right to work. When he discovered a problem that was not foreseen by the estimator he had to run out to get a part but came back promptly and finished the job on schedule. Although this specific element was not included in the original estimate, Jose installed it without fuss and did not charge for the part or his extra labor. Where can you find that kind of responsibility these days? I would never call anyone but Marshall!

These guys were great. Excellent communication, efficient, and very trustworthy. Plus, they could…read morehandle a variety of projects, which was helpful: (1.) They helped find and solve a leak in my ceiling, replacing the ruined drywall in the process. (2.) They replaced the siding on my chimney. (3.) They fixed some of my decking that was falling off. (4.) They replaced an exterior electrical outlet that had gone bad. Highly recommended. I would totally use them again.

The team completed the job in record time without compromising quality. I was impressed by their…read moreability to meet tight deadlines