50 year roof completely failed after 7 years. CertainTeed stated in writing that it was 100% Style…read moreRoofing's installation at fault. $50,000 roof. Buyer beware!

We hired Style Roofing to replace our roof some 20 years ago and they did top notch professional…read morework and the roof has performed flawlessly. A few days ago I called Style and spoke with Nick about a single shingle that appeared to have recently been lifted at the edge by wind or an animal. He stopped by today as a courtesy and removed a small piece of debris that had become stuck under the edge and confirmed no damage. How many companies provide customer service like that - 20+ years later?

We called Modern Remodeling after a big wind storm and several door-to-door roofers came to ask for…read moreour business. A good friend had used them for extensive work around his house and we wanted someone we could trust. Modern has been awesome! They dealt with State Farm on our behalf for over a YEAR (that's an entirely different review!) and our new roof is amazing. They've also done painting, carpentry, closed in some windows, replaced a doorframe and door, and more. We couldn't be happier with everyone we've worked with there. The pricing has been reasonable and we feel lucky to have found them. We've already recommended to another friend. Definitely recommend!

This Modern Remodeling guy was knocking door to door, and when I did not answer in time, he stole a…read moredoor hanger I had on my front door. I called his business who directed him to return it. While returning it, he laughed and said he didn't steal it... while putting it back on my door. Buyer beware.

I took a day off work for a scheduled appointment. Not only were they no-shows, when I called in,…read morethey did not do anything about it. Very unprofessional.

We selected Painter Roofing to do a full roof replacement. Their price was reasonable, and the…read moreproposal process went smoothly with good communication. The actual job seemed to go well enough - the crew did not speak English, and we saw the foreman drop by once in the afternoon. They did a good job cleaning up, though they did leave a small pile of leftover materials in our yard for a couple of days before they picked it up. Communication after we signed the estimate and until they showed up was poor - repeated calls with no return call, and no communication about an additional project we wanted to potentially have done the day of the roof replacement. They also do not have an online payment option. Not sure I would use them again due to the lack of communication, but the work seems to be good.

Very pleased with work, clean-up, and communication with office. Artin's brick mason John replaced…read morea deteriorated chimney crown with new concrete and coating. Other work included aluminum flashing, watershield membrane, sealant on both sides of chimney to help prevent water between gutter and brick, realignment of a loose gutter to pitch toward the downspouts instead of toward the brick chimney, and replacement of pipe flashings and some plywood and shingles in a few locations where they had lifted. They matched shingles as well as I could have expected. Thelma in the office and Luis A were very professional and provided exemplary customer service, all at a fair price. They also gave me before-and-after photos without my having to ask.

Several years ago, Artin replaced a metal roof on our addition after it failed because the…read morecontractor had improperly installed it (caulked). After doing my research, I interviewed several (about 5) licensed roofers. Artin was the ONLY company who knew a metal roof had to be welded, not caulked. Their estimate was mid-range of all the roofers AND they were going to do it right. That was nearly 15 years ago (the roof should last another 40 years or more). They just returned to paint the metal roof again (simple, routine maintenance every 5 years or so). I've been extremely happy with this company whom I have had do several other jobs for me (replacing fascia boards, columns, etc.). Scheduling both estimates and work is easy. Artin takes customer service seriously and is run professionally.

Master Roofing and Siding did a fantastic job on our roof. They were not the cheapest of the three…read moreto four companies I requested quotes from but they by far were not the most expensive. The most expensive started at $20K and without changing anything at all came down to $9,500 after I said no for about 30 minutes. That reminds me of another aspect of what I liked about Master Roofing. There was absolutely zero pressure. I was not made to feel if I didn't sign on the bottom line immediately, I'd lose out on special pricing. Master Roofing did not make me sit with them - Some companies required my wife to be there with me for the hours long intimidation sales pitch. Lastly, their employees are not subcontractors who worked very hard did a great job. I've been in general construction most of my life and nothing jumped out to me as being done incorrectly or half-assed. I also sent pictures and questions to my cousin in GA who literally builds entire houses. He said it looks great. I had a great experience with a small, family run business that's been in business for decades and wanted to share my opinion because of it. I don't usually type up reviews due to lack of time, life moving so fast, etc. but I had to share my experience. I highly recommend this company!

Unless you are a current customer, don't bother contacting this company. I was told they are so…read morebusy with current customers that they can't get to new customers any time soon. The person who responded to my inquiry could have been kinder in his response.

Amazing customer service and quality work. I highly recommend this great company…read more Laura in West Springfield

Could not have asked for a better siding, gutters and painting experience with Orion. Not the…read morelowest quote, not the highest, but we got solid, quality work with quality products and a very smooth experience, for a reasonable price. Their estimator came out and intently listened, laid out our options, and made sure we were all on the same page. He was honest and transparent about what could be done, what couldn't be done, and ultimately provided a very detailed, fair estimate. He was there when the crew arrived on the first day, and again took pains to ensure everyone was on the same page. The crew was respectful of the home, clean, efficient, and polite and friendly when we had to interact with them. The project manager visited the job each day and liaised between us and the crew, as opportunities for clarification arose. The crew's work was just as detailed and fastidious as the estimate, and everything they worked on, from the siding replacement to the exterior house painting and gutter replacement, went very smoothly. The end result exceeded our expectations, especially as the house is 70 years old with additions and oddly placed utilities and "old house things" that can make it challenging to work on. They took it all in stride and banged out some fabulous work, though! The house looks better than I've ever seen it. People keep noticing too, as we have been getting frequent requests to share Orions info with visitors who see their recent work during their visits. We will definitely work with Orion again!

I had a very disappointing experience with this company. When I originally called to schedule the…read moreappointment, I was also told that the representative would provide a quote during the visit. When the representative came to my home, I specifically asked how much the service would cost and was told $650. However, after the visit, the written quote I received was higher than the amount I was verbally told. When I contacted the company about the difference, they refused to honor the verbal quote and did not offer a fair or professional resolution. In my opinion, this was misleading and unprofessional. Customers should be able to rely on the price they are given during an appointment, especially when they specifically ask for the cost.

RIBA was responsive and did great work. They replaced my roof quickly and on my schedule which was…read moregreat. The price was fair and we had no issues with the workmanship - those guys worked hard and quickly! My one complaint is they got some tar on my white garage door, and when I mentioned it they said they would have someone out to clean it that week. That didn't happen, and I admittedly didn't follow up. We are moving soon and have someone power washing the house so we are just going to have them do it. I would use and recommend them to others in the future.

Glen, the owner of Falcon Roofing was an absolute joy to work with. Many of our neighbors in our…read morearea have had roofs redone by him and based on their recommendations, I decided to go to Falcon for an estimate to redo our 20+ years old roof. Glen's estimate came in at less than 50% of the one we got from a national roofing company, without the high-pressure sales pitch, just straight talk after a thorough inspection of our roof. Our new roof and gutters are beautiful- and were installed according to schedule and the cleanup was thorough. I was concerned about my garden, which was right next to the house, but Glen took care to minimize the falling debris from the roof and covered things up with tarps. The new gutters are a significant upgrade from our old ones and I no longer have spillover during heavy rains. Our garage door frame was slightly nicked during the delivery of the pallets of roofing materials, and even though Glen's team was not responsible for the delivery, he spoke to his supplier, arranged for replacement parts, and very kindly repaired the damage himself. Though the damage was only to one side of the garage, he offered to replace the other side as well - and refused to take any payment from me for the extra work. I love being able to support local small businesses and in this case, I am so glad I did. If you need a new roof or repairs, and/or new gutters, Falcon Roofing is the way to go. Glen is a real professional and runs an honest, ethical company. Stay away from the door-to-door solicitors for national companies who will use local craftsman but up-charge by over 100% to cover marketing costs, executive management and profit.

Glenn and Falcon Roofing did a great job on a roof replacement and new gutters. He worked with us…read morethrough our color choice debate. The work was efficient and the clean up great. The price was less than the bigger companies and no sales pressure just a small business that's easy to work with. On the initial inquiry I asked about a chimney cap repair along with the roof replacement, which Glenn promptly told me he no longer had the correct personnel do the cap repair. It is refreshing that if someone can't do the proper job they decline the work. Yes the reviews for falcon are spaced out over a long period of time, they are small but mighty and have been in business a long time.