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    Exterior Medics

    3.4 (75 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Exterior Medics

    Attic inspection

    Window installation

    Skylight replacement

    15 More Services

    Window replacement

    Restuccoing

    Roof inspection

    New roof installation

    Roof repair

    Roof replacement

    Reroofing

    Siding installation

    Siding repair

    Siding replacement

    Skylight installation

    Stucco installation

    Stucco repair

    New window installation

    Window replacement services

    Exterior Medics Photos

    Recommended Reviews - Exterior Medics

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    First time out example
    Joshua D.

    I would say these guys have really great salesmen without the teams to execute and back up the work that is promised. They are very broad/lacking in detail of how they write their proposals, but unfortunately I felt my hands were tied because of how hard it is to even get contractors to show up to do an initial quote in this area. I also went weeks waiting on their sales guy to respond to my email with questions and he never would put anything in writing and just kept leaving me voicemails. Eventually I opted out of some of their services (e.g., $2K just to paint a railing) but moved forward with the masonry work. I paid over $5K for exterior brick work on the front porch and garage area of my home where they replaced only a few cracked bricks and then re-mortared only around where they did replacements. After the initial pass, they had done a terrible job. I took photos (I'll attach a few here but there were many more) of where they'd left huge gaps and cracks, mismatched the mortar, and just smeared mortar all over the place unevenly. They also left my newly painted metal railing with tons of mortar debris all over it and trampled a bunch of my plants in the mulch beds. To their credit, the project manager did address my concern quickly and agree the work was not up to par and scheduled a team to come back out again. On the second visit, their team wanted me to go around and put painter's tape on every little crack with them, which I found quite annoying. #1 I had sent photos, and #2, how can a person not just A) look and see where there are cracks and B) just do the WHOLE job as promised, not just tiny sections to cut corners. I was made to believe by their salesman that the whole lower area of my home would get washed up and have the old eroded mortar gone looking like new, but they are the type of company that seems to want to piecemeal everything and only do a little bit of the job. So on the second visit, they did address my major concerns and replaced a few more bricks and did much cleaner and better matching mortar lines, but honestly there are still a lot of places that with the naked eye you can see have eroded mortar or cracking where the mortar meets the brick that you would think they would have addressed. I did not feel at all like $5K+ worth of work was done over the one day or even the second day they were back to fix their mess combined, and I did not come away with a new looking facade as expected. I think Exterior Medics needs to do a better job of having their sales people really hear what the customer is expecting, communicating the full extent of what the final product will look like, and delivering value, and especially on bringing in qualified teams to get the job done right the first time because this was straight up amateur hour until I had them come back out.

    Finished product, which I had them redo.
    Bob B.

    I resided my house with Hardy plank, and chose exterior medics because they were Hardy certified. Although they weren't the cheapest I chose them because Hardy recommended them on their website. The work crew spoke limited English and the project manager wouldn't answer his phone or return my calls. I had to drive to the company in Springfield, VA just to get to talk to someone. Problems were, siding in my flower beds, garbage piles in my driveway, trucks parked erratically to the point where I couldn't pull in or out of my driveway. This was corrected after my visit, but the workmanship was not what I would expect from a Hardy certified installer.

    Maria M.

    What a disappointment. The salesman Ben made us think we were in good hands. He was extremely thorough, climbed onto our roof, took detailed pictures, Zoom-met with us with a detailed presentation, etc. He seemed knowledgable and was very friendly. We trusted him and went with the company. Part of the dilemma for our roof was that he said we didn't have good ventilation in our attic. That if we went with an asphalt roof he would have to put an attic fan in there. I was opposed to a fan and said well if we upgrade insulation do we need a fan? And he said no, we wouldn't. I asked if the insulators should meet with the roofers to make sure the plan worked for everyone. He brushed that off (should have been a red flag) and said that no, insulators do their thing after roofers are done. Fast forward, we do a full new roof with them, with architectural shingles. (side note, as much as I wanted to do recycled roofing, the cost was prohibitive, and we liked the hurricane/wind rating on the architectural shingles). What's absolutely crazy about this is, for all the communication leading up to the roof install, after we signed the contract we didn't hear from them for a while. When we checked in they said it was taking a while to get the particular color of shingles we wanted. Ok fine, we'll wait we said. Then we are in Chicago on a vacation seeing family. You can imagine our surprise when we see (thanks to our Ring camera) roofers just showing up at our house with no notice. I check my phone and looks like there were several missed calls just 30 min prior, with fairly aggressive voicemail to "answer the phone." This was Ryan, the completely incompetent guy whose picture on the website should tell you everything-- he looks like he's still asleep. Anyway we call them back and they say they're just dropping stuff off at the house and will be putting our roof on the next day. Uh, what? My husband said no, we would like to be present to help oversee the work. They gave us issue with that and said they could only do it that week, and now the materials they dropped off might get wet with a rainstorm predicted. Well wtf.. So we agreed to let them install the roof while we were out of town. Ryan promised he would send us pictures throughout the installation. He never did. When we came back to town a few days later, you can imagine our shock to see how obviously unprofessionally they left everything. Nails all over our driveway. We are lucky we didn't get a flat tire. See pics. Debris everywhere. (And this might be correlation versus causality, but very strange that we came back to two dead goldfish in our outdoor pond. we suspect debris fell in there and they choked to death). Check out the pictures. Downspouts unconnected, apron flashing not flush, warped and asymmetrically placed roof shingles. I died. (p.s. one thing I made very clear to Ben was that any aesthetic decisions had to be made with me. Apparently they didn't think that ugly black apron flashing was something to check with me. I wanted a paler color that would blend in. Similar issue with the downspouts, I was never consulted on color there either, tho these might be more standard.) The worst part of this? When the insulators came the first thing they asked was Why the F didn't your roofers put a ridge vent into your roof? Not being a roofing expert, I said, well they never even mentioned a vent at all, not at any point. They said maybe we put a fan in, that's it, depending on insulation. The insulators were aghast and said, no no, a fan would never be enough to deal with your ventilation problem. It's standard practice to do ridge vents, since you have soffits /intake and you need something to vent out. I brought this up to Ben, and he said well now if we put ridge vents in, we would have to charge you more on this project as we'll need to cut through the new roof we just put in. But ultimately he couldn't give us a straight answer on whether or not we needed a ridge vent, and why he never brought this up during the bid process. He very bizarrely deflected saying that our roof never had a ridge vent (yeah well standards change) and that a lot of roofers don't know how to do them right. Well, ok, Ben, but do you guys? I am so frustrated by the fact that we till spent about 30K on a new roof, and somehow it felt like an investment we're not sure about. The 30K new roof that should have a ridge vent, or shouldn't it? I don't know? The only reason they get a star is the gutters are improved, and they came back once to smooth out the shingles and clean up their mess. Overall though very frustrated that we probably needed a ventilation system put in, and we don't have one. Somehow we were made to feel punished for not installing a fan, which again, other pros said would not have been enough. If you're a roofing professional, give your customers the best please. Try better. And Ryan drink some coffee and take a communications class.

    2x4 installed instead of header

    Warning: Do not use Exterior Medics for any projects! We contacted Exterior Medics to replace our front door, screen door, pediment, header and pilasters. We signed a contract and gave them a deposit in December 2022. We were told our project would be completed in March 2023. I contacted EM in April 2023 to find out what happened. Unfortunately, the project manager assigned to the job quit and they forgot about our project. At this point I wanted to cancel and get my deposit back. The salesman reassured me everything would be ordered and the work would be done within a month. They finally scheduled the appointment in July 2023. When the team showed up, I was informed the pilasters were damaged and they would have to reorder them. I asked to inspect all the other parts, but I was told "no", I could inspect them after the installation. I should've known better. Unfortunately, EM ordered the wrong color trim and no header for my pediment. I was furious, it looked horrible! The PM and salesman came out to inspect and I was told it would be fixed. Fast forward, they fixed it by putting up 2 by 4 to fix the problem, this is not what we order and it looks terrible. We have missing pieces and no date for installation. Here we are in October 2023 and I am still waiting for them to fix and finish the job. The project manager has quit and I'm assigned a new one. EM came out again, unfortunately this time all the parts ordered were the incorrect size or color. I now have to go through the whole process of ordering and waiting months for the parts to come in. I believe EM is inexperienced in work when it comes to this type of project. I have reached out multiple times to the owners of the company, they don't return my calls and I have no date when the project will be completed. Do not use this company, they are awful.

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    6 months ago

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    3 years ago

    Received a new roof and I'm super happy with the service and results! Everyone was very professional and very helpful.

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    2 years ago

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    3 years ago

    Extremely professional, reasonable, articulate! If you want it done right the first time, call Exterior Medics

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    5 years ago

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    9 years ago

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    5 years ago

    Great team, great owners, and an awesome General manager! They offer you an experience and not only home improvement solutions.

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    Page 1 of 2

    Ask the Community - Exterior Medics

    Review Highlights - Exterior Medics

    Contacted Exterior Medics - Ron Rodriguez and they were prompt, professional and provided excellent work.

    Mentioned in 4 reviews

    Read more highlights

    Green Oak Exteriors - New roof installation
 Roof replacement
 roof repair
 Window installation
 Window replacement

    Green Oak Exteriors

    (35 reviews)

    Based on an experience in March 2026...project initiated after discovering damage and considerable…read morewear & tear to 15 year old townhome roof. RESPONSIVENESS - very fast, very responsive, very professional. A tad too frequent, but apparently roof repair is a competitive business. INSPECTION - scheduled and conducted efficiently; exceptionally thorough inspection report (David). COST - in line with all other quotes, which are apparently driven by the insurance estimate. Green Oak differentiation included owner interaction, master roofer certification, 5 star rating, excellent warranty, professional documentation and workflow management. WORK - scheduled efficiently, material arrived on time the day before, crew arrived on time the day of, work was conscientious and completed in 3/4 day (townhome), clean-up (including loose nail hunt) was impressively thorough. AFTER - received certificate of completion in a timely manner, along with photo record of repaired roof. Not being a roofer, it's difficult to assess the integrity of the new roof & shingles, however the end result appears clean and professional. Suspect the new, high-quality roof will increase the townhome value and/or decrease time to sell based on the high-quality products used and overall curb appeal of the work. Overall quite satisfied with Green Oak. Recommend.

    After a large javelin-sized branch impaled our ~5 year-old roof, all the way through the shingles,…read moresheathing, and paper, my insurance company asked me to get a 3rd party quote to compare to their assessor's. I reached out to Green Oak after searching on Yelp (s/o), and was extremely glad I did. Brian H. took me through the process from start to finish, including an insightful explanation of the insurance claim process. The free estimate happened within a few days and ended up being lower than the insurance-assessed quote. He recommended a roof "tune up" as part of the package without pushing or trying to upsell me for more, which i really appreciated. He also accommodated my inquiry of adding on the installation of a bathroom exhaust vent cap, which was missing when we moved in. After being extremely reasonable on pricing and lighting-fast on responses, they scheduled and completed the work the day after signing. The team was efficient and respectful, with a huge attention to detail. TL;DR - Highly recommend giving Brian and Green Oak Exteriors a shot to help fix your home exterior issues, especially when you are in a bind with your insurance company!

    Impact Exteriors

    Impact Exteriors

    (45 reviews)

    We had Impact Roofing replace our aging roof a month ago. We are so glad they were able to fit us…read morein before the major snow/ice storm as our old roof was wearing thin. The quote was competitive. The team was fantastic. Delivered materials the day prior and showed up promptly to begin work. Everything went incredibly smooth--the crew finished by late afternoon. Mason was friendly, professional, and available for any and all questions. The biggest relief is knowing we went with an experienced roofer that guarantees the quality of their work with an outstanding warranty. We are so glad we went with them over other options in Frederick. Looking forward to not needing to replace this roof again!

    Bottom line up front: Impact Roofing is not a company that takes hands-on pride of their work. They…read morewill send a team of people who barely speak English to do your project with no supervision. The company will go hands-off as soon as they get your deposit. I almost never write bad Yelp reviews and I have been sitting on writing this review for a while but I had to because I am still so upset with the quality of service. When giving me my estimate, they sent a real professional to actually survey the property, go up on the roof, take measurements, etc. I had a really good feeling about the company. However, the person who gave me the estimate quit the company and I was reassigned to someone else who never physically came by to see the property. On the day of the installation, the team that they sent had no familiarity with the specifics of the project (which was attic insulation, gutter installation and rain barrel installation). I had to explain everything to them all over again, like they'd never heard of it before. It didn't help that they didn't really speak English and I had to show them what a rain barrel was with hand gestures. The workers installed my backyard rain barrel backwards, and my front yard rain barrel upside down. They took bricks from another part of my yard to mount my rain barrel without asking. The worst part by far: One of the workers, without asking, cut down my Virginia creeper plant that I had been growing and training for three years. It covered the front of my house and attracted birds and butterflies in the spring. Now it's destroyed. There was literally no reason to do this, he didn't ask for permission or anything (he said "it's poison!" when I asked why he did it; it's not, it's a harmless native plant). My house used to be unique, now it looks like every other house on the block. This last offense was intolerable, I called the company and demanded they sent someone down. They ultimately discounted the project by $2600, which was fine but did not compensate me for my loss. This was the first time any supervisor actually came to the property. It was clear the supervisor didn't know the workers at all, and he couldn't communicate with them any better than I could. The management had no interest in coming by to check work after it was complete, either. I had to reach out to them to request that they do so. They were perfectly content to just let their workers do it and leave for the day. Ultimately, they did the job that was on the contract, hence the two stars: they insulated my attic, installed gutters, and installed rain barrels. But everything else was a terrible experience. I wish I could undo hiring them in the first place.

    V & K Builders - Rotting wood detached gutter

    V & K Builders

    (111 reviews)

    Selection: I got 3 roof quotes for some suspected moisture…read moreinvasion and roof issues discovered by another contractor. Both We Get High and V&K gave me around the same quote for a total roof replacement (around 8k, not including plywood prices) and Summit quoted me an eye watering 24k (including materials). I went with V&K for several reasons: - The two workers who arrived were knowledgeable about the roof, patiently looked at the areas I was most worried about, and called the office immediately to discuss their findings - I really enjoyed how attentive and quick the quote process was; Karol was great to work with - I was treated with respect as a female homeowner and nobody asked to speak to my husband (which is often times a problem) The results: From both a house inspection and other contractors, I knew that the roof I have was potentially not done by pros, and there were more problems than expected: - All the facia had to be replaced because of rotting and water ingress - The infrastructure underneath the plywood was shoddy/nonexistent and V&K added extensive plywood support underneath - They also did all the vents and flashing and the ... metal cover things underneath the eaves - The plywood costs were already going to cost around 4.5k but the additional facia costs were an unexpected addition. The total came to about 14k. I have a huge, flat-ish roof, and the price compared to other homeowners and people I spoke to, sounded about right. That said, Karol's team also replaced all my gutters with the facia and were incredibly considerate about all the other things I didn't even think to worry about, and I felt like they threw in a lot of things that were not explicitly charged (2x4 plywood for infrastructure etc) - You can hear each shingle nailed in with precisely 6 nails each - Karol supervised all the work carefully - They swept all the work area with magnets to make sure I wouldn't step on a rusty nail or pop a tire on them, I really appreciated the careful cleanup - Everyone was incredibly hard working and efficient, there were no long lulls or breaks for days so I didn't have to worry about the weather - The team documented all the roofwork in pictures so I can see what was done, when I get a chance I'll clean them of EXIF data and post it I'm very pleased with the job with the team and will be recommending them to all my neighbors. Also, as a security person I want to mention some older reviews where it looks like there were a few victims to impersonation scams--if you read my other reviews this has been happening to lots of legitimate businesses in the area, including two restaurants that I frequent. A few tips: - Always meet with contractors in person at least once - Have a signed contract and negotiate the work in detail - Check that the phone number you use for Zelle matches the yelp profile - Ask for proof of insurance--again, match the company you're working with, with the proof of insurance - Zelle payments will hold the funds for 3 business days, so pay the deposit immediately before workers arrive (and rescind payment if they delay--you can always pay them again later) - Be mindful of your monthly maximum for the Zelle payment (it's a rolling max so in the worst case scenario you wouldn't be able to finish paying for your whole roof replacement unless you use a second account, or a check) Is this fool proof? No, there will always be very smart conmen but I can attest that this is a legitimate business and they did legitimate (good quality) work for me.

    They came on time and did a great job cleaning my gutters. They were very quick. Also we're…read moreflexible with their quotes. They took Zelle and were friendly, also were kind enough to do some leaf blowing without any charge and cleared my yard.

    Exterior Medics - roofing - Updated May 2026

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