I was really impressed by Roofer 911's responsiveness to my call, transparency of their estimate, and professionalism. A great business! read more

I wish every service experience was as nice as it was with Roofer911. I had called 3 companies for estimates and they were the only ones that both showed up when scheduled and provided an estimate. I felt the estimate was fair, and now that the work is complete, I know it was more than fair. I couldn't be happier with the repair work that they performed. The replaced rotted wood, cracked mortar and pointing, and wrapped exposed wood with aluminum. I hope I don't a roofer anytime soon, but if I do I will be calling them. read more

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I called four companies. I chose 911 because Steve provided the BEST customer service. He explained the process. He gave me options and did not try to convince me. He let it be my option of what I wanted. Day of install they showed up on time. They placed tarp over everything all around the house. They cleaned up any mess on the ground, in the trees, on my 2nd level deck and at my neighbors. They wouldn't start working on the roof until my next door neighbor moved his car. They ring doorbell and knocked until they answered. They were also ready to have a worker stand up with a board to prevent any shingles dropping into their car if they did not answer. We walked the property, they showed me the damage boards and painted my stuff with a protective coating. I could not say how much I appreciate Steve and his crew. It has not rained yet, but I trust the install and truly believe everything will be just fine. I had the architectural GAF pewter grey installed in case you want to know the color. read more

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Steve's crew did an amazing job! We purchased a house with an actively leaking roof and knew it had to be replaced ASAP. We got a ton of quotes and scheduled the job on our moving day. They replaced our entire roof (2000+ sq ft ranch) in one day - had 10 guys and a foreman cranking. Arrived at 7am, we ordered them pizza for lunch as a thank you, and they were cleaned up and done by 3pm. It looks fantastic! We got several quotes from competitors, all ranging from $13-16K. Steve's fell in the middle and we chose him because his inspection was so thorough (I couldn't make it in-person so he sent me a video from my roof of his evaluation and called out all of our problem areas). His Yelp reviews are great, he's quick and responsive, quote and warranty are fair/reasonable, and his crew did a fantastic job. We did have one issue that I am very happy was resolved. The crew's tarp slipped during one application and they got tar on my gutter. The guys tried to scrape it off but it had hardened - they said they could paint over it but it wouldn't look perfect (I was not happy). Steve showed up to review the work that afternoon and when I pointed it out, he agreed he wouldn't want to look at the tar either and assured me he would replace the gutter. It has now been replaced and looks fantastic - brand new gutter, great resolution. I appreciate the follow through and dedication to detail. I'll post pics of the before and after roof when it's not covered in snow! Thank you, Roofer 911! read more

Roofer 911 - Steve's crew at work - 10+ guys, they finished in one day! - Construction workers are on the roof of a house, installing new roofing materials, with tools and supplies on the ground and roof. - Roofing Near Me

I had a great experience with Roofer 911. I needed a total roof replacement on my 1950s house - including all of the wood underneath the shingles. Of the three estimates I received, Roofer 911 was the second lowest, but beat out the competition with their warranty and experience. They were also willing to give me a "worst case scenario" number so I could adjust my saving accordingly. A key tip for any major work, I've found, is to make sure you can afford any scenario before embarking on a project! All of my communication was directly with Steve, the owner, and he called me several times during the course of the work and afterward to send pictures and consult about issues as they came up. I was home during the day and the crew was prompt and hardworking, they even took delivery of my Amazon packages when the delivery guy didn't want to venture up to the house through the work. Overall I am very pleased; I feel like I got great workmanship and a fair value on a big expense! Steve never tried to upsell or nickel-and-dime me, he waived an extra service charge when it was discovered that I had an extra layer of shingles to be removed and my invoice was clear with no surprises. A new roof is never going to be cheap, but I really appreciate the quality of Roofer 911's work and their straightforward, honest approach to the process. read more

Roofer 911 - The difference a roof makes! - Roofing Near Me

The best service and advisement a worried homeowner could ask for. Steve from Roofer911 came out to inspect two leaks on around our townhouse's bump out. The Steve was professional, timely, had excellent communication on when he would arrive, and expertly identified multiple points where water was likely getting in from. Steve advised on next steps and recommended fixes. All of this within 30 minutes. I would recommend Roofer 911 for anyone needing a roof /window leak specialist. We are so grateful for Steve's recommendations and walk through on some of the DIY fixes. Thank you Steve and Roofer911! read more

You have to call multiple times and email over and over for responses. Not sure they're legitimate because googling people who work there and found some to be realtors and such. read more

We requested a estimate on a roof repair. The technician seemed knowledgeable and sent pictures with a digital proposal. We decided to go with the proposal, but could not access the proposal. After leaving numerous messages, without a response, we have decided to move on to a reputable roofer. read more

I had a 20-year roof that needed replacing. I had a bunch of companies provide me with estimates but I was impressed with Steve the most. Not only did his company have great reviews, but I could also tell that Steve knew what he was talking about, and from that, I knew I would receive excellent service. Steve's crew did an excellent job, they were able to work on my roof immediately, and were able to finish in one day. I am very satisfied with their work. I highly recommend them. read more

I highly recommend Steve! I needed a new roof so I Googled and found Roofer911. Over the phone, Steve sounded very professional and knowledgeable. My roof was installed on the day promised and the roofers were done within 5 hours and looks great. Throughout the process, Steve kept me up to day. What I appreciated the most was that every time I called Steve, he picked up - never let his phone go to voicemail. That in itself gave me assurance early on that I am dealing with a responsible and professional contractor. read more

Roofer 911 - Roofing Near Me

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I had a leak in my bay window and this was going on for a long time. Then I saw a Roofer911 video on YouTube that's when I contacted Steve. Steve came to my home and checked out the bay window. Right away he told me what the issue was which was the top window needed to be replaced. Of all the contractors we have been dealing with over the years we've been having this issue, he's the most knowledgeable, experienced and honest person we have come across. We asked how much we owned him and he said nothing. I know for sure other people would sell me thing I don't need or charge us. I highly recommend Roofer911 because of Steve's experience and honestly. Thank you so much Steve we really appreciate it. Burhan read more

Steve promptly and correctly diagnosed the roof repairs needed for two of my properties. His crew came and did the repairs the next day. The leakage has stopped on both roofs. The pricing was reasonable. Steve was very prompt and courteous throughout the process, and kept me actively informed. He personally is a wonderful gentleman, and it was a pleasure to interact and work with him. His pleasant mannerisms and his crew's efficient, impeccable work make Roofer911 a 5 star highly recommended roofing company in my judgment. I wish Steve and Roofer911 a bright future ahead. read more

Communication was great. Timely and professional. Unfortunately didn't get to go beyond the initial stages. We have high risk contacts in terms of folks who can get sick with COVID. So at the minimum we ask for masks from guests to come in the house if these folks are around. At another point in time, this wouldn't be an issue. And for many others, it may not be an issue at all. It is what it is during these crazy times, but I would not hesitate to recommend contacting this service for the responsiveness and professionalism. read more

I hired Steve for a couple reasons: 1. He was the first one who responded and he did it within 50 minutes of posting my need for roof repair. 2. He was out to my house the next day. 3. He gave me a quote within 24 hours. 4. He's genuine and interpersonally cares for people as well as the needs of his business. 5. He was thorough and he attended to the specific needs of my roof as I addressed them throughout every iteration of the installation. I would definitely recommend him to my neighbors. Thanks Steve! read more

The house that we moved into recently had a small leak from the roof and I called several roofers to come inspect and provide suggestions and estimates. The suggestions ranged from replacing the shingles and flashing around the skylight to replacing the entire roof. Long story short, I chose Roofer911 in the end because the other roofers either quoted higher costs or did not make the connection for me to entrust the job to them. My conversation with Steve, the owner of Roofer911, was different. He was patient listening to me and spent time helping me understand the underlying issues and various possibilities to address them. Throughout the entire conversation, I did not feel any pressure from him to make a decision. I ended up having his crew come out twice - once to replace the old gutters that had a forest growing out of them because the previous owner did not bother cleaning them regularly, and then to replace the shingles and flashing around the skylight. His crew got the job done while I was traveling and he kept me updated before and after their work. The contract and payment were all done online, so the whole process was super easy and stress free. Now I have new gutters with a leaf guard and a repaired roof that's no longer leaking, thanks to Roofer911's excellent job! read more

Friendly , affordable, and efficient. I highly recommend, they did a great job replacing our gutters the same day they came out to inspect.

Steve replaced our entire roof and we are extremely happy with the work. He was personable, on time and he supervised the workers personally, giving us video and pictures as the work progressed. He answered all of our questions fully and gave us complete confidence in the process. Of all the work we've had done on our house, this was one of the best experiences. ~Laurie & Brad in Springfield read more

Steve and his team did an amazing job fixing my roof! Steve came out the day after I reached out to him took great care inspecting the roof. He sent me a very reasonable estimate and walked me through what he thought would be the final total, and he was spot on. He even shared all the photos his workers took of the process so I knew I wasn't being scammed. I will continue to use Roofer 911 for any job I need done! THANKS STEVE!!! read more

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I'm still baffled at how easy our entire roof replacement process was thanks to Steve (Verizon could learn a thing or two from him). We reached out to Roofer911 in September of last year. I waited a year to write this to make sure our roof was still perfectly intact ...and it is. Prior to Steve, we had several temporary fixes by other contractors for a horrible leak that just could never be fully repaired. After contacting via their website, I received an email from Steve within an hour, and then the entire in-person eval, quote, and roof replacement process happened in about a week! So quick and painless. Steve was so easy to talk to, informative, friendly, and communicative. I knew I had picked the right person. The roof replacement itself was all done in one day and the team made sure to magnetically gather all the metal nails and scraps around the house afterwards. Our roof looks great and we haven't had a leak since. Pricing was very reasonable and the payment process was seamless. I couldn't have asked for a better experience. read more

I wish that our first stop had been with Steve at Roofer 911. The entire process was very straightforward, and easy. He was very prompt about responding to any questions, providing a quote, and getting the work done. I had very bad experiences with other roofing companies, and am glad to be able to write about a very good one. Thanks Again, Chris read more

Couldn't be more pleased. Steve came out to look at the job the very day I called. Very friendly, professional and knowledgable. We were asking him to look at the roof on our screened in porch where we thought we had some issues. Sadly, while the porch was new the person who built it was unresponsive to our needs. Steve was very quick to say that the roof itself looked great but that our problem was the drip edge along the edge of the roof. I was grateful that he quick to identify problems but also quick to let us know that other areas were done very well. The next day, the job was done. Less than 48 hours after my initial call. We waited for a good hard rain to be sure the problem as remedied and everything is great. Very pleased and will be sure to call Roofer 911 again should we need help. read more

Hard to even put into words how pleased I am with Roofing 911. After having a couple of other handymen try and repair a leak on my roof and several roofing companies come in and talk about all the different issues my roof had and try to sell me on a new roof each time. Roofing 911 came in, saw the issue, set a plan (which they guarantee), gave me a final quote (which wouldn't change if their assessment wasn't accurate and more work was required) and had a crew in the next day to fix my issue. This is one of those phew and far fetched companies out there. Thanks Steven for your professionalism, great presence, good manners and no bullshit approach to helping people out there with their roofing issues. read more

Had an issue with a windstorm where my satellite dish just came out of the roof entirely. Roofers were able to come out quickly, remove the cabling for the dish, and seal the holes. I would have liked a bit more detail on the invoice - maybe a before and after picture of the area would have been nice - but overall I would contact them again for future roof issues. read more

Roofer 911 exceeded all expectations. I almost did not request a quote because the name suggested more of who you call in an emergency. I expected emergency pricing and roof replacements to be a side job. This is not true. Steve tells me that 50 years ago he did mostly repairs, but now he does mostly replacements. I live 6 hours away. I was at a significant disadvantage in being able to oversee the job. I selected three 5-star rated businesses on Yelp. Roofer 911 responded quickly (within 3 days) underbid the competition by 25% and allowed me to pay NOTHING until the job was done, whereas my other two bids wanted 1/3 up front. The job was scheduled 7 days from when I signed the contract and completed the same day. Everything was left neat and tidy. Steve sent me pictures throughout the process. I was so pleased with the service that I had him replace my gutters as well. This was a great experience! read more

I needed my roof shingles replaced. They were at least 26 years old and I had some ice dams this past winter and water leaked through to my ceiling; so I figured it was time to get the roof shingles replaced. I called a couple of places and Roofer911 was the least expensive and had the highest rating. Steve (who I believe is the owner) came out and presented me with a very comprehensive view of my roof to include multiple satellite pictures. He showed up and we talked. He also showed up during the roof replacement and the next day after it was done. His crew did a good job and cleaned up very well after the job and they did not harm any of my plants that I growing outside the house. I fully recommend this company! read more

Steve just installed a brand new roof for us and made the process very easy. The day I contacted him for a quote, he responded within hours and came out the next day to asses the work. You can tell by speaking to this person, that he is not only knowledgeable but also passionate about taking care of people. His quote was excellent particularly because of the quality materials he used. He has very sophisticated equipment (Infra red) that pointed out all the leaks. Steve explained the work that was to be done and provided an electronic contract that was easy to understand and sign. The day before our roof was scheduled, his crew came with a crane and dropped off the materials on the roof. The next day they started early and my roof was done the same day. Steve answered many of my questions and requests throughout the process and kept me in the loop. Look no further, this is a consummate professional that is committed to providing excellence in service! read more

Steven is a life saver! After days of pouring rain our roof started leaking and our house is only 7 years old! Steve was prompt and honest on my first inquiry saying that it may take two weeks for him and his team to do any service. Left my contact information and told him if there any cancelations to call me. He did as a matter of fact called within 24 hours and made his way to our house within hours to check and diagnosed the leakage. After his diagnosis, his team came the following day to fix the problem. It was prompt and very easy fix. I highly recommend Steven and his team for any roof issues. The comments are spot on and 5-star rating is hard to get ;) read more

I had a very good experience with Roofer 911. During a violent rainstorm I noticed that the area around a bathroom skylight was leaking. The company's owner came the next day, diagnosed the problem (failure of skylight flashings and water shield), and that afternoon he sent an estimate. (I requested that my pipe collars be replaced as well since they were getting old.) The workday after that, a team of two arrived, discussed the work order with me and did the job. Before leaving they showed me pictures of the work they had done. Roofer 911 appears to be an efficient operation, I recommend this company. read more

We have used Roofer 911 several times in the past for small repairs on both roofing and siding. Steve has always been responsive, professional, and thorough in seeing the work through to completion. During this most recent windstorm, we lost considerable amounts of shingles to the point where we decided we needed an entire roof replacement, regardless of what the insurance would say we needed. I contacted Steve and had a (reasonable) estimate before the windstorm had even completed. We got on the schedule for the following weekend and everything went like clockwork, from the delivery of the materials and parts, to the crew's on-time arrival and completion of the job in about 10 hours, including a VERY thorough cleanup. Steve provided us photos a couple of days later and we couldn't be happier that we have this job completed before the possibility of experiencing any severe weather. As homeowners we have dealt with many contractors for many different areas, and I can say that working with Roofer 911 is by far the most stress-free experience we have or could ever have! read more

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Our roof was damaged due to the winter wind storm and I had contacted at least 10 different roofers after getting a claim thru my home insurance. I had zero luck until I contacted Roofer911 and I had the pleasure of speaking with Steve - the owner. After talking to him for a few minutes, I knew this time was going to be different. Steve had a spark in his voice, a sense of relief. He came out the same week and provided a detailed estimate. Steve was professional and courteous from the first time he knock at our door until the replacement process was completed. He went above and beyond our expectations. He then provided a date and sent his crew out to replace our roof. His crew arrived and completed the job within the same day as promised by Steve. Steve and his crew are the most professional, caring, committed, passionate roofers in the Northern Virginia area. From a customer perspective that cares about customer service here are some words that best describe Steve and his roofing company: Trust, Integrity, Passion, Commitment, Confident, Thoroughness, Understanding, and Perfection among a thousand others! Steve and Crew, once again thanks for the outstanding service. It truly makes you guys standout from other roofing business in the area. I highly recommend Steve/Roofer911! Steve is your guy to go for any roof-related issues. read more

Roofer 911 is a very good business. Steven showed up very fast for the estimate. They offer very competitive price. After I decide to move forward with with the job, they came and got the job done fast. The craftsmanship was also good. I found a small water mark but no leak near the edge of ceiling, not sure what caused it, but they came back and spent 4 hours to open the whole areas to fix it. Sounds like an overkill. In my opinion, Roofer 911 is a very honest business with good quality and warranty you can rely on. read more

I called Roofer 911 because there was a leak showing on the ceiling of our bedroom. Steve, the owner, answered promptly and I made an appointment for him to come out the next day. He called me the next day to give me a heads up on when he expects to show up. He arrived as expected and inspected the leakage. He took several pictures of the inside and the roof, and provided an assessment of what is causing the leak. Steve provided a quote with pictures electronically to fix the missing shingles that was causing the leak within the hour. After agreeing to the quote, he called and said he wants to get his guys out there to fix it on the same day since it is forecasted to rain the next day. His crew showed up and fixed the shingles as expected the same day. Great service! And I loved the streamlined process of getting the quote, approving the work and paying for it. I will definitely use Roof 911 again. read more

After all the wonderful reviews here I really don't know what to say. I expected anyone involved with roofing to show up in a work truck with ladders so they could actually inspect the roof and skylight, and then possibly even do a temporary repair. Instead the estimator arrived in a little economy car without a ladder, then gave a high priced repair quote without even going on the roof to inspect the problem. I had mentioned that a storm coming the next day when I first spoke to the estimator who never mentioned he would not actually be able to do a temporary fix before the rain came. Plus, this outfit requires a credit card in order to schedule the job. So I went with an actual roofer, who showed up in a work truck with several ladders and went up on the roof to inspect the issue. His estimate for a brand new, custom-ordered Velux skylight is exactly the same price as Roofer911 wanted to charge to repair my existing 24-year old skylight. Plus, I didn't have to provide a credit card or deposit to get the new skylight ordered. Beware of any roofer who shows up at your house without a ladder. read more

We had our roof replaced. Steve was knowledgeable and quick. We felt like we were in good hands throughout the process.

Found about Roofer 911 on Yelp. Reviews are very positive. I contacted them and Steve (the owner) responded very quickly. Came over and showed me the work that needed to be done. I had estimates from a couple of other roof companies and they were all around the same price. I went with Steve because something about him made me feel that he will do a great job. Communication was excellent. Anytime I sent an email, I would get a response very quickly or a call back. Every time I called, he picked up the phone and it never went to voicemail. He's always available. His crew was great also. They came and introduced themselves properly and started to work. They laid down a tarp in the front and the back of the house and then at the end cleaned everything up. They placed all our plants and other things that were in the yard back in their original positions. They're even going to come back to adjust our downspout because we're going to put a patio in. Very happy with their service. Highly recommended. We had the roof done about 2 weeks ago and everything is going great. read more

Steven is great! He responded on Yelp to my request right away, and was able to come the next day to assess the ceiling leak. The leak wasn't an issue due to the roof, and Steven was very honest and thorough with his assessment. He even gave me tips on how to fix the situation. I highly recommend Steven, and will use him next time for any roofing needs. read more

I'm a real estate agent and have worked with a number of roofing companies during my 15 years in business and I can honestly say Steven stands out from the crowd. He was extremely responsive, professional, polite, and they finished the job on time. Not to mention they were very considerate to my clients. The Spear Realty Group will absolutely be using them again in the future and would recommend them to our clients! read more

If I could rate the company a 10 I would. Steve was an absolute gentleman to work with and so very professional. He was very responsive to come out and analyze our roof leak and rapidly and accurately identified the problem. H8s prices aare extremely fair and I recieved three uotes. Other companies wanted far more money to repair the leak and I didnt get the feeling those companies were being honest with their analysis of the problem. One even insisted he had to have drywall replaced. Steve had a crew on site the next day to complete the repairs. Incidentally, right after the repair we recieved a driving rain and voila...no more leak! We are very grateful to know there are honest and fair businesses out there. Thank you so much. read more

Incredible service and craftsmanship at a competitive price. From the day I requested a quote to the day I had a brand new was about one week. The roof was replaced in one day and no trace, and I mean nary a nail or a bit of old shingle, of the old roof was visible on the property. Their communication was just like their workmanship, excellent! Roofer911 did an outstanding job and I recommend them wholeheartedly. read more

Wow! Impressed with the entire team. Highest recommendation. What a pleasant experience - professional, knowledgeable and extremely efficient, communicative and collaborative. This team is patient, helpful and guided me through every step of the way - informed and in good hands. To top it all off, includes a ten (10) year guarantee on work performed. I called Steve earlier this year to get a feel regarding a roof replacement spend that I had slated for Fall 2020. He was honest, up-front and very helpful even though he had no guarantee of securing the work. Months later, July 2019, the winds and heavy rain were no match for the repairs the prior owner had completed on this 18 year old home before selling the property in November 2018. Steve understood the urgency of a triple growth of water damage in my master bathroom ceiling (after a heavy downpour). He expedited the inspection, gave me a call about 15 minutes before his arrival, was thorough, patient, explained my challenges and available solutions and also helped me work through securing HOA approval. His infrared equipment allowed him to pinpoint multiple areas of concern as did the video he took of the attic. The day after the inspection, on a Saturday, he had all the paperwork he promised he'd send, complete with spot on accuracy of matching a neighbor's roofing (down to the make, type/style and color). He also included a satellite confirmation of the roofing material his team would need to complete the project and an updated cost estimate as well as a phone call to ensure I received the paperwork and to answer any questions I had. With anticipated HOA approval timing challenges and the incoming rain, his team added a tarp to the problem areas on my roof - prompt arrival to include letting me know that they were there by ringing the doorbell. Within an hour of signing the paperwork, the scheduling coordinator reached out to schedule the service. I received a call the Friday before my service date (Wed July 31st) confirming the materials would be delivered on Monday, to confirm I had a drive-way and to let me know when I needed to move any vehicles for the roofing material delivery. With rain anticipated starting Wednesday July 31st and continuing for a solid seven days, the coordinator was kind enough to move my service date up a day to Tuesday assuring me that they can handle four roofs similar to mine in a given day. Prompt early morning delivery of the roofing material on Monday complete with ringing my doorbell to confirm that they were good to proceed - all vehicles out of the way. The roofing installation team showed up promptly a bit before 7 am, rang the doorbell to let me know they had arrived and worked diligently to complete the work. My neighbor even complimented the team's efficiency, professional and attention to detail (removing debris from their deck and stairway). The roofing team was kind enough to move potted plants to a safe distance and even attempted to reassemble the pots as they originally were. Late afternoon / early evening the next day Steve called to check in to see how everything went, if I had any questions and to close the transaction out with a payment. Bottom line, a rare experience on service - highest compliments and appreciation. read more